Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-2011-2272296 | Closed | 11/1/2011 | Complaintant states that she would like a payment agreement, so her service can be turned back on. Complaintant states that she is tryingto pay back what she owes the company.Complaintant states that her son has asthma and needs heat to keep warm during the cold months. |
| F-2011-2258562 | Closed | 8/19/2011 | Complaintant states that she was charged $3000 due to theft of services at a residence she is moving into, but told Philadelphia Gas Works is currently vacant. Complaintant states she was ill and was not present when service was turned on at the residence. Complaintant is only movig into the residence around the end of summer. Complaintant wants reimbursed for the money she was charged for the theft of services. |
| F-2012-2284213 | Closed | 1/13/2012 | Complaintant states that she started to have a decline in her bill ,and thought that it was from less usage. Complainant states tha tin December a man came and said the meter was tampered, and pulled the meter from her home.Complainant states ha tshe called the PUC, and Philadelphia gas works. Complainant states that she offered to pay half the $2800, and was not offered assistance. Complainant states that they did not tamper, and was suppose to have a new meter in January, but never received a new meter. Complainant would like to pay half the money. |
| F-2011-2265913 | Closed | 9/26/2011 | Complaintant states that she needs a payment agreement for the 906 PGW wants her to pay. |
| F-2011-2277275 | Closed | 11/28/2011 | Complaintant states that she has only one gas stove, and that her bill should not be as high as $800.00. Complaintant states that she would like the bill investigated or credit given to her bill. |
| C-2011-2266040 | Closed | 9/28/2011 | Complaintant states that she had a squatter illegally residing at a property she owned. Complaintant states that she legally through the courts evicted the squatter. Complaintant states that the squatter contacted utility services to get utility service. Complaintnat states that Philadelphia Gas Works made false claims about contacting her at her residence. Complaintant states that Philadelphia Gas Works was aware that she lived i na different residence and for awhile did not even live in the same county. Complaintant would like to be re-imbursed for over billing, as well as to void all payments owed to residence that squatter was living, and to fine Philadelphia Gas Works for false claims against Complaintant. |
| F-2011-2280638 | Closed | 12/21/2011 | Complaintant states that she got in a bitter fight with her brother and his wife over her house that they wanted to sell.Complaintant states hat to keep the house away fro mher siter-in-law, that she sold the house to her daughter and son-in-law. Complaintant states that there was a discrepency in the amount PGW gave the title company o $663.30. Complaintant wants PGW to be held responsible for the mistake they made of $663.30 |
| F-2011-2266446 | Closed | 9/30/2011 | Complaintant states that she cannot afford to pay the high amount on her gas bill.Complaintant states that she was told that all that was needed was $552.0, but then was told that was the amoun tbefore service was terminated. Complaintant would like a payment arrangment that is affordable based on her oincome. Complaintant states with college fees,transportatoin fees, rent and young children that the amount owed $6300 is too high for her to pay without assistance. |
| C-2011-2267644 | Closed | 10/6/2011 | Complaintant states that she cannot afford the paymnet plan by the PUC. Complaintant states that she is currently helping to raise her daughters son. Complaintant states that her husband was the one who ran up the bill, and he currently does not live with them. Complaintant wants a reasonable payment plan. Complaintant wants to be able to pay current charges and additional amount until balance is paid. Complaintant would like either 5yrs at current charge plus $34.35, or 4yrs and additional $42.94 monthly if possible. |
| F-2011-2268635 | Closed | 10/17/2011 | Complaintant states that Philadelphia Gas Works sent her a bill over $7000. Complaintant states that over $5000 was applied to her gas bill usage for one month. Complaintant states the amount came from a old account and back balance.Complaintant states that she has had same account and residence for ten years and has no prior accounts with Philadelphia Gas Works. Complaintant wants the over $5000 bill investigated and removed from her acocunt. Complaintant wants the service restored, sinc her service was terminated in August. Complaintant would like to be put on a reasonable payment plan. |
| F-2011-2266099 | Closed | 9/29/2011 | Complaintant states that Philadelphia Gas Works has over billed him since 2005. Complaintant states that they have complained to Philadelphia Gas Works in person on their high billing.Complaintant states that service has been cut off with payments of $850 plus to be able to have service turned back on. Complaintant wants to have their service cease to be interrupted, and to have the $11,356.49 on the last statement that they do not owe to be wiped off his record. |
| C-2011-2257395 | Closed | 8/12/2011 | Complaintant states that Philadelphia Gas Works claims that they are in a payment agreement made in 2010, but the complainant denies any such agreement. Complaintant states that they are on a fixed income and do not use much gas.Complaintant would like to enter a payment agreement, and have her past bills reviewed for a payment adjustment to a monthly bill of $25-$50. |
| F-2011-2267918 | Closed | 10/11/2011 | Complaintant states that Philadelphia Gas Works charges customer additional amount for not reporting a change income in the household in a timely manner. COmplaintant states that Philadelphia Gas Works then makes customer pay iincreased amount for their billing mistake. Complaintant states that their are no guidelines on how to report change in income for CRP customers. Complaintant states that Philadelphia Gas Works should go into more detail explaining how the CRP program works. Complaintant states that hey were receiving unemploymeny benefits but the benefits have expired and did not know they were required to go into the Philadelphia gas works office. Complaintant states its unfare to pay more than gross household income per month. |
| F-2011-2263265 | Closed | 9/12/2011 | Complaintant states that Philadelphia Gas Works came to their home to shut off the gas after the complaintant smelled gas around December or January 2006. Complaintant states that gas was shut off in April 2007 for not making payments. Complaintant states that no one touched the box except Philadelphia Gas Works. Complaintant believes that when the gas was turned off damages were caused by Philadelphia gas works. Complaintant would like everything to be resolved. |
| F-2012-2281934 | Closed | 12/22/2011 | Complaintant states that Philadelphia Gas Qorks read their meter and gave them a bill for $7400. Complainant states that they were told their meter was not accurately transmitting to the truck that drives by to read the meter. Complaintant wants an oppurtunity to speak to a neutral third party after being unfairly treated for the Gas company's equipment working improperly during meter readings. Complainant states that they were offered a 20% reduction in the bill, but decided they would prefer to file a formal complaint. |
| Z-01769492 | Closed | 2/14/2005 | COMPLAINTANT STATES THAT HIS NAME WAS NOT ON THE ACCOUNT AND THE BILL IS TOO HIGH. HE IS MAKING REGULAR PAYMENTS, AND THINKS THE NAME HAS BEEN CHANGED BY NOW. |
| C-2011-2265643 | Closed | 9/23/2011 | Complaintant states that her bills have been extremely high for a small one bedroom apartment with only one person living there. Complaintant suspects that there might be tampering with the meters on the first and second floor. Complaintant wants the bills to be looked at further to determine if they are legit and if their is indeed tampering going on with the meters. |
| F-2011-2264068 | Closed | 9/21/2011 | Complaintant states that equipment was installed inaccurately and the gas usage was recorded incorrectly. Complaintant would like her past due amount be covered by Philadelphia Gas Works since it was their faulty equipment. |
| C-2012-2281352 | Closed | 12/27/2011 | Complaintant states tha tdue to disability and being in the hospital off and on, they have not been able to keep up with their bills. Complaintant would like assistance with gas bill. Complaintan talso states that they can do their best to pay $100 a month plus their actual amount on their monthly bill until caught up on the balance. |
| C-2011-2278312 | Closed | 12/15/2011 | Complaintant states strong odor of natural gas was detected at 6900 block of Torresdale Avenue Philadelphia. Complaintant states that Police and Fire Company evacuated people within the address of the incident. Complaintant states gas level detection performed by Philadelphia Gas Works. Complaintant states that gas was sht off where possible ventilation was opened. Complaintant States that Supervisor for Philadelphia Gas Works saw vapors coming from the ground, and could smell the gas.Complaintant states that there was a suspected high pressure gas main failure. Complaintant states that drilling was used to create ventilation, but there was no gas readings to see the amount of gas was in the area of drilling.Complaintant states that crew members were not supervised while performing ventilations. Complaintant states that Philadelphia Gas Works failed to contact PECO Energy to shutt off Electric power, so that there would be no ignition possibilities. Complaintant states that personnel also enetered buildings with high levels of gas that was questionable if they had authority to enter the building. Complaintant states that a explosion occured at 6932 Torresdale Avenue and a fire ensued. Complaintant states that injuries happened due to negligence of Philadelphia Gas Works. |
| C-20043176 | Closed | 6/18/2004 | COMPLAINTANT STATES SHE ONLY GETS $205.00/MO AND UNABLE TO PAY HER BILL. WOULD LIKE HER BILL TO BE BETWEEN $10-20/MO AND $10-15/MO UNTIL HER INCOME INCREASES |
| Z-01502062 | Closed | 5/3/2004 | COMPLAINTANT STATES SHE CANNOT AFFORD TO MAKE HER MONTHLY PAYMENTS. SHE WOULD LIKE TO MAKE A PAYMENT PLAN THAT SHE CAN AFFORD. |
| F-2011-2278826 | Closed | 12/3/2011 | Complaintant states moved into 1714 Mt Vernon 1R and was assigned same meter as previous tenant. Complaintant states that Philadelphia Gas Works stopped sending bills early 2010, and in April 2010 told the landlord they were going to turn off gas service. Complaintant states that pipes were traced to see who they belong to, and they were told that the meter beloged to her and that the meter was incorrect for their apartment. Complaintant states that they recieved two bill over $1000 and called Philadlephia Gas Works and were told they owe different amounts than what was on the bill.Complaintant wants Philadelphia Gas Works to forgive them for under paying, since they notified them that the meter was incorrect. Complaintant wants balance erased and payment status to be up to date. |
| C-20031897 | Closed | 11/13/2003 | COMPLAINTANT STATES HE IS BEING CHARGED FOR PROPERTIES THAT HE HAS NOT BEEN AT.STATEMENTS FROM PGW SHOWS DIFFERENT BALANCES OWED. |
| F-2009-2139418 | Closed | 11/2/2009 | Complaint would like a payment agreement for payment of past due amount. |
Showing results 1451 - 1475 of 7448
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