Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| Z-01877557 | Closed | 7/5/2005 | COMPLAINANT STATES WOULD LIKE A PAYMENT AGREEMENT ON THE EXACT METER USAGE AND NOT AN ESTIMATE. |
| Z-01756629 | Closed | 11/10/2004 | COMPLAINANT STATES WOULD LIKE A LOWER AMOUNT TO PAY MONTHLY. |
| C-20027573 | Closed | 5/3/2002 | COMPLAINANT STATES WITH HER INCOME OF $205 PER MONTH, SHE CAN NOT PAY $52 PER MONTH. SHE WANTS TO HAVE PGW TAKE THE $80.47 OFF THE $139.25 BECAUSE IT WAS PAID IN TO THE BILL FOR HER TO BE PLACED ON THE CRP PROGRAM. |
| F-2010-2202894 | Closed | 10/1/2010 | Complainant states winter month bills are too high. She would like the PUC to have PGW only charge for actual usage. |
| Z-01360093 | Closed | 7/21/2003 | COMPLAINANT STATES WHY DOES SHE HAVE TO PAY $145 DURING THE SUMMER MONTHS AND ONLY $45 IS GOING TOWARDS HER BILL. SHE FEELS THAT SHE IS BEING OVER- CHARGED FOR SERVICE THAT WERE NOT USED. |
| F-01118886 | Closed | 12/9/2002 | COMPLAINANT STATES WHEN THEY REPLACED HIS METER USAGE WAS LESS THAN LAST ESTIMATED BILL. HE BELIEVES THEY USED THE WRONG READING. HE WANTS PGW TO ESTABLISH CHAIN OF CUSTODY OF OLD METER AND CANCEL ARREARS. |
| F-2022-3030915 | Closed | 2/8/2022 | Complainant states when they moved residence, service at that residence was not taken out of complainant's name and they continued to be billed for service where they were no longer living. |
| F-01209249 | Closed | 6/2/2003 | COMPLAINANT STATES WHEN THEIR METER WAS REMOVED THE GAS COMPANY TOLD THEM THEY OWED $5034.12 BY APPLYING THE GAS COST RATE & COMMODITY CHARGE. COMP LAINANT WANTS PUC TO INSTRUCT PGW TO GRANT TOTAL RELIEF IN THIS SITUATION DO TO FACTS IN THE COMPLAINT. |
| F-2013-2359935 | Closed | 4/10/2013 | Complainant states when tenants move or stall putting service in their name, service is being charged to apartment complex. |
| F-01870279 | Closed | 6/2/2006 | COMPLAINANT STATES WHEN SHE RECEIVED HER FIRST BILL, THE BILL WAS $1,300.00. AFTER THE FIRST BILL, THE BILLS THAT FOLLOWED WERE $500.00 AND BELOW. SHE WANTS A LOGICAL EXPLANATION TO ENSURE NO ERROR WAS MADE. |
| F-01162790 | Closed | 6/6/2003 | COMPLAINANT STATES WHEN SHE MOVED TO HER NEW ADDRESS THEY ADDED THE PREVIOUS OWNERS BALANCE ONTO HIS BILL. HE IS DISPUTING $1200.00 OF HIS BILL. COMP- LAINANT STATES HE TRIED TO GET THE COMPANY TO ADJUST THE BILL AND THEY RE- FUSED. |
| F-01093447 | Closed | 11/25/2002 | COMPLAINANT STATES WHEN SHE MOVED SHE NOTIFIED GAS COMPANY TO TRANSFER SER- VICE. THE GAS COMPANY FAILED TO SHUT OFF SERVICE TO PRIOR ADDRESS. SHE WANTS PUC TO TAKE OFF AMOUNT THAT NEW TENANTS SHOULD PAY. |
| F-01985529 | Closed | 12/30/2005 | COMPLAINANT STATES WHEN SHE MOVED INTO HER HOME, SHE WAS TOLD BY THE PREVIOUS OWNER THAT SHE DIDN'T HAVE TO WORRY ABOUT THAT GAS BECAUSE IT WAS ALREADY ON. AFTER A YEAR AND A HALF, THE COMPANY CAME OUT TO SHUT OFF THE GAS AND FINED THE COMPLAINANT. SHE HAD TO PACK UP HER DOGS AND LEAVE BECAUSE IT GOT TO COLD TO LIVE THERE. |
| Z-01831482 | Closed | 5/13/2005 | COMPLAINANT STATES WHEN SHE MOVED HER EXPENSES ENDING UP BEING MORE THAN SHE PLANNED. SHE STATED SHE NOTIFIED PGW AND ASK THEM FOR A BUDGET PLAN AND THEY TOLD HER THEY COULD NOT HELP HER. SHE STATED SHE CONTACTED THE PUC AND THEY TOLD HER THEY COULD NOT DO ANYTHING UNLESS SHE GOT A SHUT OFF NOTICE. SHE THEN RECEIVED A SHUT OFF NOTICE AND NOTIFIED THE PUC AND THEY SET HER UP ON PAYMENTS. SHE STATES SHE CAN NOT AFFORD THESE PAYMENTS THAT WERE SET UP. |
| C-00015481 | Closed | 5/29/2001 | COMPLAINANT STATES WHEN SHE FIRST MOVED TO HER HOME 5/99 SHE TOLD THE GAS COMPANY TO CHANGE THE NAME OF THE OWNER TO HER NAME FOR BILLING, THEY DID NOT DO SO. THEY TOOK SIX MONTHS TO SEND HER AN ACTUAL BILL. UNFORTUNATELY, WHEN HER BILL WAS SENT THEY PRO-RATED HER BILL FOR $1,000 SINCE THEN SHE HAS BEEN HAVING A HARD TIME KEEPING HER BILL DOWN. THEY BLAMED IT ON THE COMPUT- ERS AND SAID IT WAS BECAUSE OF THE Y2K. SHE WOULD LIKE THE PUC TO HELP HER GET HER BILL DECREASED OR A REASONABLE PAYMENT PLAN THAT SHE CAN LIVE WITH WITHOUT HAVING TO STRUGGLE TO MAKE ENDS MEET. |
| C-2014-2438475 | Closed | 8/20/2014 | Complainant states when PGW came to install a new gas meter they discovered a connector that bypassed PGW meter and tapped directly into the main gas line. She was told her gas would be shut off for Theft of Service. She states no one in her family was aware of this illegal gas line. She states they should not be responsible for these extra charges. |
| C-2010-2180918 | Closed | 5/27/2010 | Complainant states when he terminated service, PGW meter had not functioned properly for years and would like to negotiate the outstanding balance. |
| C-20077546 | Closed | 3/29/2007 | COMPLAINANT STATES WHEN HE SOLD HIS PROPERTY, HE TRANSFERED ALL UTILITIES OUT OF HIS NAME. HE RECEIVED A CALL FROM THE COMPANY NOTIFYING HIM THAT HIS ACCOUNT IS OUTSTANDING AND STILL IN HIS NAME. HE FEELS THIS IS FRAUD AND IDENTITY THEFT. HE WANTS THIS OFF HIS CREDIT REPORT. |
| F-00879755 | Closed | 12/26/2001 | COMPLAINANT STATES WHEN HE PURCHASED HIS PROPERTY, PGW TRANSFERRED THE BALAN- CE FROM THE PREVIOUS OWNER TO HIS ACCOUNT. HE WANTS THE CHARGES RESCINDED. |
| C-20055437 | Closed | 10/17/2005 | COMPLAINANT STATES WHEN HE MOVED INTO HER APARTMENT, THE HEATING WAS NOT WORKING. THE LANDLORD FIXED THE HEAT IN MARCH. IN JUNE, THE COMPANY CAME OUT TO CHANGE THE METER SO IT COULD BE READ FROM THE STREET. THE GAS WAS SHUT OFF IN ORDER TO CHANGE THE METER. COMPLAINANT'S GAS WAS NEVER TURNED BACK ON BECAUSE THE BILL WAS IN THE LANDLORDS NAME AND THE LANDLORD HAD OUTSTANDING CHARGES. COMPLAINANT WENT TO THE COMPANY AND HAD THE SERVICE PUT IN HER NAME BUT WAS UNABLE TO GET AN AMOUNT THAT SHE WOULD BE PAYING. WHEN HER FIRST BILL CAME, IT WAS $2,800.00. SHE CONTACTED THE COMPANY AND WAS TOLD THE BUILDING WAS RUNNING ON ONE METER. COMPLAINANT THEN CONTACTED THE PUC AND EXPLAINED HER SITUATION. SHE WAS THEN TOLD THAT SHE WAS THE ONLY ONE LIVING IN THE BUILDING. COMPLAINANT STATES THE LANDLORDS SON LIVED NEXT DOOR TO HER. SHE WANTS THE PUC TO CLEAR HER NAME AND CREDIT BECAUSE SHE DOESN'T FEEL SHE SHOULD BE HELD RESPONSIBLE FOR THE ENTIRE BUILDING. |
| C-20042439 | Closed | 2/9/2004 | COMPLAINANT STATES WHEN APPLIED FOR RE-FINANCING FOR THEIR NEW HOME, THE MORTGAGE COMPANY DISCOVERED A BALANCE DUE TO PGW FOR $383 FROM 9/97 FOR THE PROPERTY AT GEORGE LANE. THEY STATE THEY MOVED FROM THAT PROPERTY IN JUNE OF 1995. THEY WANT TO KNOW WHY THEY OWE THIS MONEY TWO YEARS LATER AND TO HAVE THIS DEBT REMOVED FROM THE CREDIT REPORTING AGENCY. |
| C-20078192 | Closed | 8/29/2007 | COMPLAINANT STATES WHEN A NEW GAS METER WAS INSTALLED, THEY HAD NO HOT WATER. A PLUMBER DISCOVERED IT WAS THE COMPANYS FAULT. |
| C-20043154 | Closed | 6/14/2004 | COMPLAINANT STATES WHAT HE OWES TO PGW SHOULD BE WHAT IT WAS WHEN THE METER WAS CHANGED MINUS LATE FEES AND 20%. HE WANTS THE PUC TO GIVE HIM A TOTAL FOR THAT DATE AND LET HIM PAY MONTHLY, NO BUDGET BILL. |
| C-20016590 | Closed | 12/20/2001 | COMPLAINANT STATES WEBCO, INC. IS BEING BILLED AS AN INDUSTRIAL CUSTOMER AND THE COMPANY HAS STOPPED MANUFACTURING MONTHS AGO. THEY WANT THE PUC TO ORDER PHILADELPHIA GAS WORKS TO DESIST FROM BILLING THIS BUSINESS AS INDUSTRIAL WHEN IT HAS NOT BEEN MANUFACTURING ANY PRODUCTS. |
| F-2010-2198205 | Closed | 9/7/2010 | Complainant states weatherization was supposed to be done to her home to reduce her heating bills and she feels she was overcharges until the weatherization was done. |
Showing results 1626 - 1650 of 7490
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