Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-01505694 | Closed | 7/7/2004 | COMPLAINANT STATES THAT PGW CHARGED HER AN OUTRAGOUS AMOUNT OF MONEY BECAUSE THEY UNDER-ESTIMATED HER GAS USAGE. WOULD LIKE THE CHARGED CANCELED BECAUSE SHE STATES THAT PGW CHARGED HER ONCE AND THEN CAME BACK OUT AND CHANGED THE AMOUNT. |
| F-01504591 | Closed | 1/6/2005 | COMPLAINANT STATES THAT HE IS BEING BILLED FOR THE GAS IN HIS BUILDING BUT HE HAS A LEASE AGREEMENT WITH THE TENANTS THAT THEY MUST PAY THEIR OWN GAS. |
| F-01501648 | Closed | 12/10/2004 | COMPLAINANT BELIEVES THAT SHE WAS OVERCHARGED BY PGW AND STATE THAT SHE WAS NOT NOTIFIED ABOUT TERMINATION. CUSTOMER SERVICE WAS POOR. SHE BELIEVES THAT SHE OWES THEM ABOUT HALF OF WHAT THEY CLAIM. |
| F-01500504 | Closed | 11/20/2003 | CASE ENTERED IN ERROR |
| F-01498268 | Closed | 11/19/2004 | COMPLAINANT STATES HIS COMPLAINT CONCERNS THE ESTIMATED BILLS HE RECEIVED FROM PGW. HE WANTS HIS SERVICE TURNED BACK ON AT NO CHARGE TO HIM AND WANTS AN EXPLANATION OF WHAT HAPPENED. |
| F-01497263 | Closed | 8/26/2004 | COMPLAINANT STATES FEELS SHE SHOULD PAY THE ADDITIONAL ACCORDING TO HER BUDGET MONTHLY ($5 TO $25) DEPENDING ON FUTURE INCOME, MONTHLY. |
| F-01491500 | Closed | 12/6/2004 | COMPLAINANT STATES THAT THEY RECEIVED A BILL FOR $1,737.13 BECAUSE PGW CLAIMED THE METER WAS INSTALLED IMPROPERLY AND MISREAD. THEY THINK IT WOULD BE FAIR IF PGW COVERS THREE QUARTERS OF THE BILL AND THEY PAY ONE QUARTER. |
| F-01490070 | Closed | 7/26/2004 | COMPALINANT STATES HER BILL IS TO HIGH. WOULD LIKE PAYMENTS ADJUSTED. |
| F-01489023 | Closed | 1/8/2004 | COMPLAINANT STATES THAT AFTER THEIR METER WAS REPLACED, THEY WERE BILLED FOR $9,254.50. PRIOR TO THAT, THEY ONLY WERE RECEIVING ESTIMATED BILLS. PGW ADJUSTED THE BILL TO $2,617.89, BUT COMPLAINANT DOES NOT FEEL THAT IS LOWERED ENOUGH. THEY WANT TO PAY CURRENT USAGE PLUS A SMALL AMOUNT TOWARD THAT BILL. |
| F-01479207 | Closed | 12/15/2003 | COMPLAINANT STATES SHE RECEIVED HIGH BILL BECAUSE METER READING DEVICE WAS DEFECTIVE AND THEY USED ESTIMATED READINGS. SHE WANTS THE TOTAL AMOUNT FOR- GIVEN AND HAVE PGW INFORM CUSTOMERS OF INOPERATIVE EQUIPMENT PRIOR TO SEEKING ACTION SUCH AS THIS. |
| F-01478779 | Closed | 1/5/2004 | COMPLAINANT STATES THAT PGW IS CLAIMING HE OWES $2700 BECAUSE THEIR ESTIMATED READINGS WERE TOO LOW. HE ALSO BELIEVES THAT THE METER WAS FAULTY BEFORE IT WAS REPLACED ON MAY 13, 2003. HE WANTS THEIR ESTIMATED READING TO BE ACCEP- TED AS HIS TOTAL LIABILITY FOR PROPERTY AT 5131 PINE ST, PHILADELPHIA. |
| F-01476934 | Closed | 2/25/2004 | PHILADELPHIA GAS WORKS WISHES TO APPEAL THE BCS DECISION RENDERED 12/22/03 IN THE ABOVE REFERENCED CASE. PGW STATES SERVICE WAS SHUT OFF ON 8/26/03. BCS ORDERED CUSTOMER TO PAY ONLY $200 TO RESTORE SERVICE AND PAYMENT OF THE BUD- GET PLAN PLUS $15 TOWARDS ARREARS. THE DECISION FAILED TO MAKE ANY FINDING OF A CHANGE IN CUSTOMERS INCOME. BECAUSE OF POOR PAYMENT HABITS WITH TWO BROKEN PAYMENT AGREEMENTS, AND THE SIZE OF THE OUTSTANDING BALANCE, PGW REQUESTS THAT THE COMMISSION REQUIRE THE CUSTOMER TO PAY THE BALANCE IN FULL. |
| F-01471279 | Closed | 9/14/2004 | COMPLAINANT STATES WANTS THE PUC TO TAKE THE AVERAGE TOTAL OF 894 CCF'S TIMES 4 YEARS OF 3576 TOTAL CCF'S TO BE THE TOTAL AMOUNT PRIOR CCF'S USAGE, WANTS PUC TO ORDER PGW TO APPLY ALL PAYMENTS DURING THE 4-YEAR PERIOD & CREDIT THIS ACCOUNT FOR PAYMENTS MADE. HE WANTS THE PUC TO ORDER PGW TO REMOVE ALL LATE PAYMENT CHARGES ADDED TO THIS ACCOUNT AND NOT ADD ANY LATE CHARGES OR OTHER CHARGES TO THIS BACK BILL. |
| F-01471124 | Closed | 8/11/2004 | COMPLAINANT STATES WANTS THE PUC TO RESTORE SENIOR DISCOUNT, RECOMPUTE THE BILLING PER #1 ABOVE, ELIMINATE SO CALLED "ADJUSTMENTS" THAT ARE NOT BASED ON ACTUAL USAGE. |
| F-01465588 | Closed | 4/16/2004 | COMPLAINANT STATES HE ALWAYS PAID BILL IN FULL. IN JULY OF 2003 HE RECEIVED A BILL WITH A PREVIOUS BALANCE. HE DOES NOT BELIEVE HE OWES THIS MONEY. HE WANTS THE PREVIOUS BALANCE CANCELLED. |
| F-01462121 | Closed | 11/23/2004 | COMPLAINANT STATES THAT THEY RECEIVED A HUGE BILL FROM PGW BECAUSE THE COM- PANY CLAIMED THE METER HAD NOT BEEN READ SINCE 1997. THEY DO NOT BELIEVE THAT THEY ARE RESPONSIBLE FOR THE ACCURACY OF THE BILL AND PGW SHOULD COVER AT LEAST 60% OF IT. THEY ALSO WANT A NEW METER. |
| F-01460003 | Closed | 11/26/2003 | COMPLAINANT STATES HE CAN NOT COMPLY WITH THE CONTRACT BECAUSE OF HIS INCOME. |
| F-01458022 | Closed | 7/6/2004 | COMPLAINANT STATES HER COMPLAINT IS THE EXCESSIVE GAS BILL DUE TO A FAULTY METER IN HER RESIDENCE. |
| F-01451547 | Closed | 2/9/2004 | COMPLAINANT STATES SHE RECEIVED VERY HIGH BILL AFTER PAYING ON TIME AND IN FULL. ALSO GAS LEAK WAS DISCOVERED AFTER NEW METER WAS INSTALLED. SHE WANTS TO KNOW WHAT EFFECT THIS HAD ON ACCURACY OF USAGE. |
| F-01450399 | Closed | 9/13/2004 | COMPLAINANT STATES HE WANTS A REFUND FROM THE OVERBILLING. |
| F-01450090 | Closed | 10/23/2003 | COMPLAINANT STATES THAT SHE HAD PAID $30 A MONTH FOR YEARS BUT NOW IS BILLED $89.02 A MONTH. SHE CANNOT AFFORD THIS AMOUNT AND WANTS TO NEGOIATE A PAY- MENT SHE CAN AFFORD. |
| F-01445890 | Closed | 12/19/2003 | COMPLAINANT STATES HE QUESTIONS ACCURACY OF READINGS ON GAS METER THAT WAS REMOVED AND THE FORMULA OR PROCEDURE USED FOR ESTIMATING MONTHLY BILLS. HE DOES NOT WANT TO BE HELD ACCOUNTABLE FOR OBVIOUS INACCURACY OF GAS METER READINGS OR FORMULA USED FOR ESTIMATED BILLING. |
| F-01434501 | Closed | 3/22/2004 | COMPLAINANT STATES HER BILL IS EXTREMELY HIGH AND SHE WANTS TO KNOW WHERE GAS IS GOING. SHE WANTS PUC TO SEND SOMEONE OUT TO CHECK PIPES AND METER. |
| F-01434221 | Closed | 1/2/2004 | COMPLAINANT STATES THAT PGW FAILED TO READ HIS METER AND THEN SENT HIM A BILL FOR $778.72. THEY AGREED TO REDUCE IT TO $220.06. THEN THEY THREATENED SHUT OFF BECAUSE HE HAD NOT INSTALLED AN AMR DEVICE, WHICH HE HAD DONE ON JUNE 23, 2003. HE OBJECTS TO THEIR CUSTOMER TACTICS. |
| F-01432312 | Closed | 9/18/2003 | COMPLAINANT STATES THE SECURITY DEPOSIT OF $112, SHE CAN'T AFFORD THAT MUCH. SHE WANTS THE PUC TO MAKE PGW WAIVE THE $112 SO SHE CAN START RECEIVING BILLS, AND BEING ON A BUDGET. |
Showing results 3401 - 3425 of 7484
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