Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-01147904 | Closed | 4/10/2003 | COMPLAINANT STATES HE BOUGHT A PROPERTY ON 1/10/01 AND HE CALLED THE GAS CO AND HE WAS TOLD THAT HE COULD NOT GET THE GAS IN HIS NAME UNTIL THE PREVIOUS OWNERS CALLED FOR A FINAL READING. HE WANTS HELP WITH THIS MATTER. |
| F-01146216 | Closed | 9/24/2002 | COMPLAINANT STATES THEY HAD A NEW METER INSTALLED AND THERE IS A DISCREPANCY BETWEEN OUTSIDE AND INSIDE METER READINGS AND THEY ARE BEING BILLED FOR THE DIFFERENCE. PGW CLAIMS THE OUTSIDE METER HAD A BROKEN WIRE. THEY WANT PUC TO INVESTIGATE PGW'S ALLEGATIONS THAT THE OUTSIDE METER WIRE WAS BROKEN AND THAT THE CHARGES ARE CORRECT. THEY WANT PGW TO PROVIDE RECORDS FOR WHEN OUTSIDE REMOTE METER WAS PUT IN AND THE READINGS TAKEN FROM THE INSIDE METER. |
| F-01145309 | Closed | 10/15/2002 | COMPLAINANT ALLEGES OVERCHARGES FOR GAS USAGE. |
| F-01143164 | Closed | 8/8/2002 | COMPLAINANT STATES THAT PGW IS CLAIMING SHE OWES $3,700 FOR ADJUSTMENT ON ESTIMATED BILLS GOING BACK TO 1994. SHE BELIEVES THEY CANNOT PROVE THE ACCURACY AND DISPUTES THE AMOUNT. SHE WANTS HER BILL TO BE CLEARED AS OF MAY 2000 WHEN THE NEW METER WAS INSTALLED AND THE $750 IN COUNSEL FEES REIM- BURSED. |
| F-01142980 | Closed | 11/12/2002 | COMPLAINANT STATES THAT SHE WAS BILLED $1,615.87 FOR AUGUST 13, 2001. SHE WANTS HER BILLING ERRORS TO BE CORRECTED. |
| F-01141711 | Closed | 9/8/2003 | COMPLAINANT STATES COMPANY OVERESTIMATED HIS USAGE. HE WANTS A REFUND. |
| F-01140971 | Closed | 9/2/2003 | COMPLAINANT STATES COMPANY WILL NOT ACCEPT A PAYMENT AGREEMENT THAT SHE CAN AFFORD. SHE WANTS PUC TO DETERMINE CORRECT AMOUNT OF BILL AND PUT HER ON A BUDGET AMOUNT OF $75 PER MONTH PLUS $25 UNTIL BALANCE IS PAID IN FULL. |
| F-01140074 | Closed | 9/30/2002 | COMPLAINANT STATES HE DOES NOT BELIEVE IT IS RESPONSIBILITY OF CITIZENS OF COMMONWEALTH TO MONITOR THE ACCURACY OF MONTHLY GAS METER READINGS. HE HAS TRIED TO SCHEDULE READINGS OF HIS METER WITH COMPANY WITHOUT SUCCESS. HE BELIEVES PGW HAS WAIVED THEIR RIGHTS TO RETROACTIVELY MAKE DEMANDS FOR A GROSSLY INCREASED BILLING STATEMENT AND HAS VIOLATED PUC REGULATIONS THAT REQUIRE A YEARLY READING. HE WANTS PUC TO DENY INCREASED METER BILLINGS FOR PERIOD 10/16/96 TO 2/21/02 WITH THE UNDERSTANDING HE WILL PAY BILLS IN FULL IF THEY ARE BASED ON METER READINGS. |
| F-01137498 | Closed | 8/26/2002 | COMPLAINANT STATES REPAIR PERSONS SENT WERE RUDE AND UNCOOPERATIVE AND DID NOT MAKE REPAIRS CORRECTLY RESULTING IN SAFETY HAZARDS FOR COMPLAINANT. HE ALSO STATES THE CONTRACT FOR BUDGET WAS SIGNED UNDER DURESS. HE ALSO FEELS HE SHOULD NOT PAY A PENALTY FOR LIHEAP. HE WANTS PUC TO KEEP PGW OUT OF HIS FACE, DISCONTINUE SERVICE WITH THIS SUPPLIER AS SOON AS POSSIBLE, AND DIS- ALLOW CHARGE FOR LIHEAP. |
| F-01136182 | Closed | 8/12/2002 | COMPLAINANT STATES HE HAS BEEN ON BUDGET PLAN FOR MANY YEARS. HE PAID HIS BILLS ON TIME. IN 2002 HE RECEIVED A NEW METER AND WAS TOLD HE OWED THEM AN OUTSTANDING AMOUNT OF MONEY. HE FEELS HE IS A VICTIM OF PGW'S BAD MANAGE- MENT. HE WANTS PUC TO REVIEW THIS COMPLAINT TO FIND IN FAVOR OF THE CUSTOMER. |
| F-01134697 | Closed | 8/7/2002 | COMPLAINANT STATES THAT SHE DID NOT REALIZE SHE WAS GOING OVER BUDGET BECAUSE OF A FAULTY HEATER. SHE WANTS TO WORK OUT A PAYMENT ARRANGEMENT. |
| F-01129392 | Closed | 4/18/2003 | COMPLAINANT STATES HE WANTS TO KNOW HOW CAN A CUSTOMER BE RESPONSIBLE FOR LONG TERM ESTIMATES THAT HE OR SHE KNOWS NOTHING ABOUT, THEN YOU SEND A $2,146.27 BILL. |
| F-01122119 | Closed | 6/29/2004 | COMPLAINANT STATES HE IS BEING OVERBILLED. WOULD LIKE HIS BILL REDUCED. |
| F-01121453 | Closed | 7/21/2003 | COMPLAINANT STATES HE DID NOT LIVE AT RESIDENCE IN QUESTION FOR THIS BILL. HE WANTS COMPANY TO FIND PERSON RESPONSIBLE AND CLEAR THIS DEBT. |
| F-01121088 | Closed | 6/9/2003 | COMPLAINANT STATES THERE IS A GAS LEAK IN HOUSE. SHE WANTS IT FIXED. |
| F-01120780 | Closed | 2/12/2003 | COMPLAINANT STATES HE FEELS LIKE HE HAS BEEN OVER CHARGED. |
| F-01119443 | Closed | 1/10/2003 | COMPLAINANT SENDS A LIST OF HER GAS BILLS WITH AMOUNTS AND DATE PAID. |
| F-01119046 | Closed | 3/29/2004 | COMPLAINANT STATES SHE CAN'T AFFORD THE $124 PER MONTH THAT WAS DECIDED FOR HER TO PAY. SHE WANTS THE PUC TO CONSIDER HER REQUEST TO LOWER HER MONTHLY PAYMENT FROM $124 TO $100 A MONTH. |
| F-01118894 | Closed | 4/30/2003 | COMPLAINANT STATES SHE WAS OVERBILLED FOR SERVICE. SHE WANTS BILLING REMOVED FROM HER ACCOUNT. |
| F-01118886 | Closed | 12/9/2002 | COMPLAINANT STATES WHEN THEY REPLACED HIS METER USAGE WAS LESS THAN LAST ESTIMATED BILL. HE BELIEVES THEY USED THE WRONG READING. HE WANTS PGW TO ESTABLISH CHAIN OF CUSTODY OF OLD METER AND CANCEL ARREARS. |
| F-01118015 | Closed | 8/21/2003 | COMPLAINANT STATES THAT SHE USED VERY LITTLE GAS AND BELIEVES SHE WAS OVER- CHARGED. SHE ALSO WANTS A PAYMENT PLAN. |
| F-01109370 | Closed | 11/12/2002 | COMPLAINANT STATES THAT HIS BILLS WENT FROM $140 A MONTH TO $4,300 A MONTH AFTER A NEW METER WAS INSTALLED, AND CONTINUED TO INCREASE. HE ASKS FOR AN INVESTIGATION. |
| F-01107946 | Closed | 8/29/2002 | COMPLAINANT STATES THEY BEING BILLED EXTREME CHARGES. THEY FEEL THE BILLING IS EXCESSIVE AND INACCURATE. THEY WANT TIMELY METER READINGS, MORE METER READERS AND MORE EMPLOYEES WITH CUSTOMER RELATIONS SKILLS. |
| F-01107595 | Closed | 9/2/2003 | COMPLAINANT STATES COMPANY DID NOT SEND FINAL BILL. HE HAD TO PAY $100 TO GET GAS TURNED ON. HE WANTS PUC TO DO A GOOD INVESTIGATION OF HIS COMPLAINT. |
| F-01107469 | Closed | 1/7/2004 | COMPLAINANT STATES SHE WANTS TO KNOW WHY SHE SHOULD BE RESPONSIBLE FOR SER- VICE THAT SHE DID NOT USE. SHE WANTS THE PUC TO CONTACT THE LANDLORD AND THEY CAN VERIFY THAT SHE MOVED OUT. |
Showing results 3551 - 3575 of 7484
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