Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-01091577 | Closed | 7/29/2002 | COMPLAINANT STATES THAT PGW BILLED HER FOR TWO YEARS OF CHARGES BECAUSE OF A FAULTY METER. SHE FEELS SHE SHOULD NOT BE HELD RESPONSIBLE FOR THESE CHARGES |
| F-01086521 | Closed | 6/17/2002 | COMPLAINANT STATES THAT PGW OVERCHARGES FOR SERVICE, RECORD-KEEPING IS INEX- PLICABLE, REFERENCE ANALYSIS WAS NEVER ATTACHED, NO ACTUAL METER READING WAS DONE BETWEEN SEPTEMBER 1999 AND JUNE 2001, AND AUTOMATIC METER READING DEVICE WAS NOT INSTALLED IN TIMELY MANNER. THEY WANT IT TO BE INVESTIGATED AND ACCURATE BILLING PROVIDED. |
| F-01085586 | Closed | 7/14/2003 | COMPLAINANT STATES WOULD LIKE THE PUC TO DEMAND PGW TO WAIVE ANY CHARGES THAT WERE MADE PREVIOUS TO 11/5/95. |
| F-01082392 | Closed | 4/28/2003 | COMPLAINANT STATES HER METER HAS NOT BEEN READ IN FIVE YEARS. DUE TO THEIR AVERAGE USAGE OVER THE PAST YEAR, THE AMOUNT PGW IS REQUESTING IS MUCH HIGHER THAN THEY FEEL THEY SHOULD BE RESPONSIBLE FOR. |
| F-01081784 | Closed | 3/27/2003 | COMPLAINANT STATES THAT SHE CANNOT PAY HER BILLS AND ASKS FOR ASSISTANCE. |
| F-01079309 | Closed | 3/17/2003 | COMPLAINANT STATES COMPANY HAS CHARGED HER THE WRONG AMOUNT SINCE 1993. SHE WANTS THE PUC TO TELL PGW THAT SHE SHOULD NOT BE RESPONSIBLE FOR THEM CHARG- ING THE WRONG BILL SINCE 1993 AND SHE WILL PAY HER BILL FROM 11/200 TO 11/2001 IF IT IS REASONABLE. |
| F-01075557 | Closed | 5/6/2002 | COMPLAINANT STATES THAT SHE IS BEING OVERCHARGED FOR GAS, ESPECIALLY BECAUSE NO ONE WAS LIVING IN THE RESIDENCE AT THE TIME AND THE THERMOSTAT WAS LOW. SHE ASKS THAT THE BILL BE REDUCED OR DISMISSED. |
| F-01071506 | Closed | 9/20/2002 | COMPLAINANT STATES SHE DISPUTES THE AMOUNT OWED. SHE DID NOT USE GAS SERVICE AT 1165 S. 9TH 2ND FLOOR FROM 11/94. SHE WANTS PUC TO ORDER PGW TO ADJUST HER BILL REMOVING ANY CHARGES AFTER 11/94. |
| F-01070741 | Closed | 6/18/2002 | COMPLAINANT STATES THAT SHE RECEIVED HIGH ESTIMATED BILLS FROM PGW ALTHOUGH SHE WAS VERY CONSERVATIVE IN USING GAS. SHE HAS NOT BEEN ABLE TO RESOLVE THIS WITH THE COMPANY AND WANTS IT TO BE INVESTIGATED. |
| F-01068116 | Closed | 8/1/2002 | COMPLAINANT STATES THAT THE PGW BILL WAS IN ANOTHER PERSON'S NAME, WHO IS CURRENTLY IN JAIL. THE GAS WAS TURNED OFF BY HIS REQUEST. SHE HAS TRIED TO HAVE IT CHANGED TO HER NAME AND SHE PAID THE BILLS, BUT THEY SAY SHE HAS TO TAKE RESPONSIBILITY FOR HIS BILLS, WHICH SHE DOES NOT AGREE TO DO. |
| F-01064298 | Closed | 5/9/2003 | COMPLAINANT STATES HE WAS OVERBILLED AND HIS METER WAS CHANGED FROM RESIDEN- TIAL TO COMMERCIAL. HE WANTS PUC TO MAKE PGW RE-ADJUST HIS BILL TO A FAIR AMOUNT. |
| F-01062989 | Closed | 3/14/2003 | COMPLAINANT STATES THAT HE WAS A VICTIM OF IDENTITY THEFT AT NEW DIRECTION, A RECOVERY HOUSE. PHILADELPHIA GAS HAS NOT WORKED WITH HIM TO RESOLVE THIS. |
| F-01062134 | Closed | 2/20/2002 | COMPLAINANT STATES THAT HE HAS BEEN INCORRECTLY CHARGED BY PGW FOR OVER FIVE YEARS. HE WOULD LIKE CORRECTIONS MADE ON HIS ACCOUNT. |
| F-01061463 | Closed | 3/26/2003 | COMPLAINANT STATES SHE WANTS THE GAS COMPANY TO STOP CHARGING HER FOR HER OLD ADDRESS. SHE WANTS THE PUC TO HAVE THEM STOP SENDING HER BILLS. |
| F-01061153 | Closed | 6/9/2003 | COMPLAINANT STATES PHILA GAS WORKS ASSESSED THEM FOR GAS THEY DIDN'T USE. COMPLAINANT STATES THE COMPANY BLAMED HIM FOR HAVING THE WRONG METER IN THE BUILDING WHEN THE COMPANY PUT IT IN. HE STATES HIS BILLS HAVE BEEN ESTIMATED FOR THE LAST 3 1/2 YEARS AND HE WANTS THEM CUT BY 80%. |
| F-01057063 | Closed | 3/15/2002 | COMPLAINANT STATES THAT HE PAID ACTUAL METER READINGS FOR GAS BUT NOW PGW IS SAYING THE METER WAS CALIBRATED INCORRECTLY AND CHARGING EXCESSIVE AMOUNTS. HE WANTS THE CHARGES REMOVED. |
| F-01055197 | Closed | 3/19/2003 | COMPLAINANT STATES THAT PGW HAS NOT PROVIDED HIM WITH INFORMATION ON THE ACTUAL COST OF GAS THAT WAS USED. HE WANTS THIS INFORMATION TO DETERMINE IF THE BILL OF $3201.12 IS ACCURATE. |
| F-01051858 | Closed | 4/26/2002 | COMPLAINANT STATES THAT PGW ESTIMATED HER BILL AS $4,000, WHICH SHE FEELS IS MUCH TOO HIGH FOR A SMALL APARTMENT AND THEY ARE NOT ABLE TO PAY. SHE WANTS THE BILL TO BE INVESTIGATED. |
| F-01051323 | Closed | 4/29/2003 | COMPLAINANT STATES TWO PAYMENTS HAVE NOT BEEN APPLIED, 2 BAD CHECK FEES HAVE BEEN ADDED TO ACCOUNT, LAY PAYMENT FEES HAVE BEEN ADDED, AND A NO PERSONAL CHECKS NOTATION HAS BEEN ADDED TO HER ACCOUNT. SHE WANTS TWO CHECKS CREDITED TO HER ACCOUNT, CREDIT HER FOR BAD CHECK FEES, CREDIT HER FOR LATE PAYMENT CHARGE, AND REMOVE NO PERSONAL CHECKS NOTATION. |
| F-01051167 | Closed | 6/9/2003 | COMPLAINANT STATES SHE MADE PAYMENTS THROUGH HER CREDIT UNION AND THEY HAVE NOT BEEN CREDITED TO HER PHILA GAS WORKS ACCOUNT. SHE WANTS HER PAYMENTS CREDITED TO HER ACCOUNT. SHE AGAREES THAT SHE WILL PAY HER OUTSTANDING BILL. SHE STATES SHE WILL MAKE THE $1000.00 PAYMENT ON THE 27TH OF JUNE AND $100.00 A MONTH AFTER TILL BILL IS PAID FULL. |
| F-01050883 | Closed | 5/12/2003 | COMPLAINANT STATES THAT THE BILLS ARE HIGHER THEN THEY SHOULD BE. COMPLAIN- ANT STATES THE BILL FOR JUNE 2002 WAS $40.00 AND THERE WAS NO ONE LIVING THERE BECAUSE HE WAS IN A ACCIDENT AND WAS DISABLED FOR 2 MONTHS. HE WANTS TO WORK TOGETHER TO GET TO THE BOTTOM OF THE PROBLEM. |
| F-01046762 | Closed | 4/28/2003 | COMPLAINANT STATES HE FEELS THAT HE DOES NOT HAVE TO PAY THIS BILL SINCE THIS PGW ACCOUNT WAS NOT ON A BUDGET AND WAS PAID ON TIME. HE FEELS THAT THE PUC SHOULD MAKE PGW RESPONSIBLE FOR THEIR OWN MISTAKES. |
| F-01043453 | Closed | 11/4/2002 | COMPLAINANT STATES SHE MADE NUMEROUS COMPLAINTS ABOUT HIGH GAS BILLS AND PGW DID NOT INVESTIGATE. IT TOOK NUMEROUS CALLS TO GET OLD ACCOUNT OUT OF HER NAME AND SHE WAS BILLED FOR OTHER'S GAS USE. SHE WANTS A FAIR ADJUSTMENT MADE ON THE BALANCE OWED AND LATE CHARGES ELIMINATED. |
| F-01042906 | Closed | 6/7/2002 | COMPLAINANT STATES COMPLAINT IS SHE HAS BEEN GIVING PGW, HER CURRENT BILL PAYMENT AMOUNT, BUT THEY WANT MORE LIKE $170 A MONTH. SHE WANTS PGW TO SEND SOMEONE OUT TO HER HOUSE TO MAKE SURE THAT EVERYTHING IS OKAY. |
| F-01041328 | Closed | 4/3/2002 | COMPLAINANT STATES THAT SHE PAID HER FINAL BILL AND KEEPS RECEIVING BILLS FOR OVER $2,000, ALTHOUGH PGW ADMITTED THEY HAD A MALFUNCTIONING METER. SHE WANTS THE CHARGES TO BE DROPPED, |
Showing results 3576 - 3600 of 7448
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