Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-01062134 | Closed | 2/20/2002 | COMPLAINANT STATES THAT HE HAS BEEN INCORRECTLY CHARGED BY PGW FOR OVER FIVE YEARS. HE WOULD LIKE CORRECTIONS MADE ON HIS ACCOUNT. |
| F-01061463 | Closed | 3/26/2003 | COMPLAINANT STATES SHE WANTS THE GAS COMPANY TO STOP CHARGING HER FOR HER OLD ADDRESS. SHE WANTS THE PUC TO HAVE THEM STOP SENDING HER BILLS. |
| F-01061153 | Closed | 6/9/2003 | COMPLAINANT STATES PHILA GAS WORKS ASSESSED THEM FOR GAS THEY DIDN'T USE. COMPLAINANT STATES THE COMPANY BLAMED HIM FOR HAVING THE WRONG METER IN THE BUILDING WHEN THE COMPANY PUT IT IN. HE STATES HIS BILLS HAVE BEEN ESTIMATED FOR THE LAST 3 1/2 YEARS AND HE WANTS THEM CUT BY 80%. |
| F-01057063 | Closed | 3/15/2002 | COMPLAINANT STATES THAT HE PAID ACTUAL METER READINGS FOR GAS BUT NOW PGW IS SAYING THE METER WAS CALIBRATED INCORRECTLY AND CHARGING EXCESSIVE AMOUNTS. HE WANTS THE CHARGES REMOVED. |
| F-01055197 | Closed | 3/19/2003 | COMPLAINANT STATES THAT PGW HAS NOT PROVIDED HIM WITH INFORMATION ON THE ACTUAL COST OF GAS THAT WAS USED. HE WANTS THIS INFORMATION TO DETERMINE IF THE BILL OF $3201.12 IS ACCURATE. |
| F-01051858 | Closed | 4/26/2002 | COMPLAINANT STATES THAT PGW ESTIMATED HER BILL AS $4,000, WHICH SHE FEELS IS MUCH TOO HIGH FOR A SMALL APARTMENT AND THEY ARE NOT ABLE TO PAY. SHE WANTS THE BILL TO BE INVESTIGATED. |
| F-01051323 | Closed | 4/29/2003 | COMPLAINANT STATES TWO PAYMENTS HAVE NOT BEEN APPLIED, 2 BAD CHECK FEES HAVE BEEN ADDED TO ACCOUNT, LAY PAYMENT FEES HAVE BEEN ADDED, AND A NO PERSONAL CHECKS NOTATION HAS BEEN ADDED TO HER ACCOUNT. SHE WANTS TWO CHECKS CREDITED TO HER ACCOUNT, CREDIT HER FOR BAD CHECK FEES, CREDIT HER FOR LATE PAYMENT CHARGE, AND REMOVE NO PERSONAL CHECKS NOTATION. |
| F-01051167 | Closed | 6/9/2003 | COMPLAINANT STATES SHE MADE PAYMENTS THROUGH HER CREDIT UNION AND THEY HAVE NOT BEEN CREDITED TO HER PHILA GAS WORKS ACCOUNT. SHE WANTS HER PAYMENTS CREDITED TO HER ACCOUNT. SHE AGAREES THAT SHE WILL PAY HER OUTSTANDING BILL. SHE STATES SHE WILL MAKE THE $1000.00 PAYMENT ON THE 27TH OF JUNE AND $100.00 A MONTH AFTER TILL BILL IS PAID FULL. |
| F-01050883 | Closed | 5/12/2003 | COMPLAINANT STATES THAT THE BILLS ARE HIGHER THEN THEY SHOULD BE. COMPLAIN- ANT STATES THE BILL FOR JUNE 2002 WAS $40.00 AND THERE WAS NO ONE LIVING THERE BECAUSE HE WAS IN A ACCIDENT AND WAS DISABLED FOR 2 MONTHS. HE WANTS TO WORK TOGETHER TO GET TO THE BOTTOM OF THE PROBLEM. |
| F-01046762 | Closed | 4/28/2003 | COMPLAINANT STATES HE FEELS THAT HE DOES NOT HAVE TO PAY THIS BILL SINCE THIS PGW ACCOUNT WAS NOT ON A BUDGET AND WAS PAID ON TIME. HE FEELS THAT THE PUC SHOULD MAKE PGW RESPONSIBLE FOR THEIR OWN MISTAKES. |
| F-01043453 | Closed | 11/4/2002 | COMPLAINANT STATES SHE MADE NUMEROUS COMPLAINTS ABOUT HIGH GAS BILLS AND PGW DID NOT INVESTIGATE. IT TOOK NUMEROUS CALLS TO GET OLD ACCOUNT OUT OF HER NAME AND SHE WAS BILLED FOR OTHER'S GAS USE. SHE WANTS A FAIR ADJUSTMENT MADE ON THE BALANCE OWED AND LATE CHARGES ELIMINATED. |
| F-01042906 | Closed | 6/7/2002 | COMPLAINANT STATES COMPLAINT IS SHE HAS BEEN GIVING PGW, HER CURRENT BILL PAYMENT AMOUNT, BUT THEY WANT MORE LIKE $170 A MONTH. SHE WANTS PGW TO SEND SOMEONE OUT TO HER HOUSE TO MAKE SURE THAT EVERYTHING IS OKAY. |
| F-01041328 | Closed | 4/3/2002 | COMPLAINANT STATES THAT SHE PAID HER FINAL BILL AND KEEPS RECEIVING BILLS FOR OVER $2,000, ALTHOUGH PGW ADMITTED THEY HAD A MALFUNCTIONING METER. SHE WANTS THE CHARGES TO BE DROPPED, |
| F-01040451 | Closed | 5/5/2003 | COMPLAINANT STATES COMPLAINT IS ABOUT NOT RECEIVING A BILL FOR THE PRIOR MONTH, SHE WAS TOLD THAT THE METER WOULD BE REPLACED SOON AND NO PAYMENT AT THIS POINT WAS NECESSARY. SHE DID NOT RECEIVE A BILL UNTIL JULY OF 2001, WHICH WAS OVER $2,000. |
| F-01040312 | Closed | 8/7/2003 | COMPLAINANT STATES IS BEING BILLED AN EXHORBITANT AMOUNT OF MONEY FOR GAS USAGE. COMPLAINANT WANTS A READ OUT OF GAS USED FOR PERIOD IN QUESTION AND TO CREDIT HIM FOR MONIES PAID. |
| F-01039065 | Closed | 7/19/2002 | COMPLAINANT STATES THAT PGW PUT IN AUTOMATIC METERS IN 1988 BUT NEVER READ THEM AUTOMATICALLY, SO SHE ALWAYS CALLED IN HER METER READING AND PAID MONTH- LY. PGW PRICES DOUBLED AND THEY ARE TRYING TO ADD CHARGES TO HER BILL, WHICH SHE WANTS TO BE DROPPED. |
| F-01037971 | Closed | 12/12/2001 | COMPLAINANT STATES COMPLAINT IS ABOUT GAS BILL RECEIVED. SHE WANTS THE PUC TO DISREGARD THE AMOUNT OF $206. |
| F-01037081 | Closed | 3/25/2002 | COMPLAINANT STATES THAT PGW DID NOT READ THE METER FOR 23 MONTHS AND THEN BILLED AT THE HIGHER CURRENT RATE. HE WANTS THEM TO BE INVESTIGATED, FINED IF APPROPRIATE AND HIS ACCOUNT CREDITED. |
| F-01035673 | Closed | 3/22/2002 | COMPLAINANT STATES THAT SHE WAS OVERCHARGED FOR GAS AT TWO PROPERTIES, IN- CLUDING WHEN ONE WAS UNOCCUPIED. SHE WANTS CREDIT FOR THE OVERBILLING. |
| F-01035199 | Closed | 4/28/2003 | COMPLAINANT STATES COMPLAINT IS OVERCHARGE ON A MAKE-UP BILL, CAUSED BY ONE OR MORE ACTS OF NEGLIGENCE BY PGW. HE WANTS PGW TO SETTLE THIS CASE BY CANCELLING THEIR BILL FOR $488.85 NOW CLAIMED. |
| F-01032338 | Closed | 5/28/2002 | COMPLAINANT STATES HIS MOTHER PASSED AWAY ON JUNE 30, 2001. PGW INSTALLED A NEW MATER IN AUGUST AND TOLD HIM HE WOULD RECEIVE A FINAL BILL. THE BILL HE RECEIVED WAS FOR OVER $4,000. HE WANTS THIS OUTRAGEOUS AMOUNT TO BE DISMISSED. |
| F-01030681 | Closed | 5/20/2002 | COMPLAINANT STATES SINCE THEY WERE GETTING UNREASONABLY HIGH BILLS, THEY STOPPED PAYING TO PHILA GAS WORKS, AND THEY ASKED FOR THEM TO CHECK THEIR METER. INSTEAD OF CHECKING THE METER, THEY REPLACED IT WITH NEW METER AND THEY LOST OLD METER AND NEVER GOT A CHANCE TO CHECK IT PROPERLY. COMPLAINANT WANTS THE PUC TO DEDUCT $700 FROM THE TOTAL BILL. |
| F-01029955 | Closed | 1/13/2003 | COMPLAINANT STATES THAT SHE IS BEING OVERCHARGED FOR GAS, ESPECIALLY FOR A PROPERTY THAT HAS BEEN VACANT MOST OF THE TIME. SHE HAS NOT BEEN ABLE TO RESOLVE THIS WITH THE COMPANY AND WANTS TO BE ABLE TO SPEAK TO SOMEONE IN AUTHORITY. |
| F-01027415 | Closed | 4/23/2003 | COMPLAINANT STATES HE FEELS THAT HE IS BEING OVERCHARGED AND HE WANTS THE PUC TO REASSURE HIM THAT HE IS NOT BEING OVERCHARGED. |
| F-01026870 | Closed | 1/2/2002 | COMPLAINANT STATES HE FEELS THAT THERE HAS BEEN OVERCHARGES BY PGW. HE ALSO STATES THE LEVEL OF SERVICE HE FEELS IS BELOW THE LEVEL REQUIRED BY LAW. |
Showing results 3601 - 3625 of 7484
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