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Utility Code 125042

The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.

Utility Information

Basic Utility Information

Utility Name
PHILADELPHIA GAS WORKS

Utility Code
125042

Utility Type
Gas

Utility Status
Active

Carrier ID

Utility Contact Information

Physical Address

Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122

Phone

Fax

Website
www.pgworks.com/

Email

Authority Information

Utility Authorities Information

Service Type Authority Status Date Certified Suspension Date Suspension Expiration Application Number Trading As Name
Gas Active A-125042
Insurance Information

Utility Insurance Information

No insurance information for this utility.

NGS Territories

NGS Territories Serviced by a Utility

Residential
No

Columbia Gas
No

Small Commercial
No

National Fuel Gas
No

Mixed Meter

PECO
No

Large Commercial
No

Peoples Gas Company LLC
No

Industrial
No

Peoples Natural Gas Company
No

Governmental
No

PGW
No


UGI Utilities - Gas
No


Valley Energy

Docketed Cases

Docket Number Case Status Date Filed Allegation
F-01062134 Closed 2/20/2002 COMPLAINANT STATES THAT HE HAS BEEN INCORRECTLY CHARGED BY PGW FOR OVER FIVE YEARS. HE WOULD LIKE CORRECTIONS MADE ON HIS ACCOUNT.
F-01061463 Closed 3/26/2003 COMPLAINANT STATES SHE WANTS THE GAS COMPANY TO STOP CHARGING HER FOR HER OLD ADDRESS. SHE WANTS THE PUC TO HAVE THEM STOP SENDING HER BILLS.
F-01061153 Closed 6/9/2003 COMPLAINANT STATES PHILA GAS WORKS ASSESSED THEM FOR GAS THEY DIDN'T USE. COMPLAINANT STATES THE COMPANY BLAMED HIM FOR HAVING THE WRONG METER IN THE BUILDING WHEN THE COMPANY PUT IT IN. HE STATES HIS BILLS HAVE BEEN ESTIMATED FOR THE LAST 3 1/2 YEARS AND HE WANTS THEM CUT BY 80%.
F-01057063 Closed 3/15/2002 COMPLAINANT STATES THAT HE PAID ACTUAL METER READINGS FOR GAS BUT NOW PGW IS SAYING THE METER WAS CALIBRATED INCORRECTLY AND CHARGING EXCESSIVE AMOUNTS. HE WANTS THE CHARGES REMOVED.
F-01055197 Closed 3/19/2003 COMPLAINANT STATES THAT PGW HAS NOT PROVIDED HIM WITH INFORMATION ON THE ACTUAL COST OF GAS THAT WAS USED. HE WANTS THIS INFORMATION TO DETERMINE IF THE BILL OF $3201.12 IS ACCURATE.
F-01051858 Closed 4/26/2002 COMPLAINANT STATES THAT PGW ESTIMATED HER BILL AS $4,000, WHICH SHE FEELS IS MUCH TOO HIGH FOR A SMALL APARTMENT AND THEY ARE NOT ABLE TO PAY. SHE WANTS THE BILL TO BE INVESTIGATED.
F-01051323 Closed 4/29/2003 COMPLAINANT STATES TWO PAYMENTS HAVE NOT BEEN APPLIED, 2 BAD CHECK FEES HAVE BEEN ADDED TO ACCOUNT, LAY PAYMENT FEES HAVE BEEN ADDED, AND A NO PERSONAL CHECKS NOTATION HAS BEEN ADDED TO HER ACCOUNT. SHE WANTS TWO CHECKS CREDITED TO HER ACCOUNT, CREDIT HER FOR BAD CHECK FEES, CREDIT HER FOR LATE PAYMENT CHARGE, AND REMOVE NO PERSONAL CHECKS NOTATION.
F-01051167 Closed 6/9/2003 COMPLAINANT STATES SHE MADE PAYMENTS THROUGH HER CREDIT UNION AND THEY HAVE NOT BEEN CREDITED TO HER PHILA GAS WORKS ACCOUNT. SHE WANTS HER PAYMENTS CREDITED TO HER ACCOUNT. SHE AGAREES THAT SHE WILL PAY HER OUTSTANDING BILL. SHE STATES SHE WILL MAKE THE $1000.00 PAYMENT ON THE 27TH OF JUNE AND $100.00 A MONTH AFTER TILL BILL IS PAID FULL.
F-01050883 Closed 5/12/2003 COMPLAINANT STATES THAT THE BILLS ARE HIGHER THEN THEY SHOULD BE. COMPLAIN- ANT STATES THE BILL FOR JUNE 2002 WAS $40.00 AND THERE WAS NO ONE LIVING THERE BECAUSE HE WAS IN A ACCIDENT AND WAS DISABLED FOR 2 MONTHS. HE WANTS TO WORK TOGETHER TO GET TO THE BOTTOM OF THE PROBLEM.
F-01046762 Closed 4/28/2003 COMPLAINANT STATES HE FEELS THAT HE DOES NOT HAVE TO PAY THIS BILL SINCE THIS PGW ACCOUNT WAS NOT ON A BUDGET AND WAS PAID ON TIME. HE FEELS THAT THE PUC SHOULD MAKE PGW RESPONSIBLE FOR THEIR OWN MISTAKES.
F-01043453 Closed 11/4/2002 COMPLAINANT STATES SHE MADE NUMEROUS COMPLAINTS ABOUT HIGH GAS BILLS AND PGW DID NOT INVESTIGATE. IT TOOK NUMEROUS CALLS TO GET OLD ACCOUNT OUT OF HER NAME AND SHE WAS BILLED FOR OTHER'S GAS USE. SHE WANTS A FAIR ADJUSTMENT MADE ON THE BALANCE OWED AND LATE CHARGES ELIMINATED.
F-01042906 Closed 6/7/2002 COMPLAINANT STATES COMPLAINT IS SHE HAS BEEN GIVING PGW, HER CURRENT BILL PAYMENT AMOUNT, BUT THEY WANT MORE LIKE $170 A MONTH. SHE WANTS PGW TO SEND SOMEONE OUT TO HER HOUSE TO MAKE SURE THAT EVERYTHING IS OKAY.
F-01041328 Closed 4/3/2002 COMPLAINANT STATES THAT SHE PAID HER FINAL BILL AND KEEPS RECEIVING BILLS FOR OVER $2,000, ALTHOUGH PGW ADMITTED THEY HAD A MALFUNCTIONING METER. SHE WANTS THE CHARGES TO BE DROPPED,
F-01040451 Closed 5/5/2003 COMPLAINANT STATES COMPLAINT IS ABOUT NOT RECEIVING A BILL FOR THE PRIOR MONTH, SHE WAS TOLD THAT THE METER WOULD BE REPLACED SOON AND NO PAYMENT AT THIS POINT WAS NECESSARY. SHE DID NOT RECEIVE A BILL UNTIL JULY OF 2001, WHICH WAS OVER $2,000.
F-01040312 Closed 8/7/2003 COMPLAINANT STATES IS BEING BILLED AN EXHORBITANT AMOUNT OF MONEY FOR GAS USAGE. COMPLAINANT WANTS A READ OUT OF GAS USED FOR PERIOD IN QUESTION AND TO CREDIT HIM FOR MONIES PAID.
F-01039065 Closed 7/19/2002 COMPLAINANT STATES THAT PGW PUT IN AUTOMATIC METERS IN 1988 BUT NEVER READ THEM AUTOMATICALLY, SO SHE ALWAYS CALLED IN HER METER READING AND PAID MONTH- LY. PGW PRICES DOUBLED AND THEY ARE TRYING TO ADD CHARGES TO HER BILL, WHICH SHE WANTS TO BE DROPPED.
F-01037971 Closed 12/12/2001 COMPLAINANT STATES COMPLAINT IS ABOUT GAS BILL RECEIVED. SHE WANTS THE PUC TO DISREGARD THE AMOUNT OF $206.
F-01037081 Closed 3/25/2002 COMPLAINANT STATES THAT PGW DID NOT READ THE METER FOR 23 MONTHS AND THEN BILLED AT THE HIGHER CURRENT RATE. HE WANTS THEM TO BE INVESTIGATED, FINED IF APPROPRIATE AND HIS ACCOUNT CREDITED.
F-01035673 Closed 3/22/2002 COMPLAINANT STATES THAT SHE WAS OVERCHARGED FOR GAS AT TWO PROPERTIES, IN- CLUDING WHEN ONE WAS UNOCCUPIED. SHE WANTS CREDIT FOR THE OVERBILLING.
F-01035199 Closed 4/28/2003 COMPLAINANT STATES COMPLAINT IS OVERCHARGE ON A MAKE-UP BILL, CAUSED BY ONE OR MORE ACTS OF NEGLIGENCE BY PGW. HE WANTS PGW TO SETTLE THIS CASE BY CANCELLING THEIR BILL FOR $488.85 NOW CLAIMED.
F-01032338 Closed 5/28/2002 COMPLAINANT STATES HIS MOTHER PASSED AWAY ON JUNE 30, 2001. PGW INSTALLED A NEW MATER IN AUGUST AND TOLD HIM HE WOULD RECEIVE A FINAL BILL. THE BILL HE RECEIVED WAS FOR OVER $4,000. HE WANTS THIS OUTRAGEOUS AMOUNT TO BE DISMISSED.
F-01030681 Closed 5/20/2002 COMPLAINANT STATES SINCE THEY WERE GETTING UNREASONABLY HIGH BILLS, THEY STOPPED PAYING TO PHILA GAS WORKS, AND THEY ASKED FOR THEM TO CHECK THEIR METER. INSTEAD OF CHECKING THE METER, THEY REPLACED IT WITH NEW METER AND THEY LOST OLD METER AND NEVER GOT A CHANCE TO CHECK IT PROPERLY. COMPLAINANT WANTS THE PUC TO DEDUCT $700 FROM THE TOTAL BILL.
F-01029955 Closed 1/13/2003 COMPLAINANT STATES THAT SHE IS BEING OVERCHARGED FOR GAS, ESPECIALLY FOR A PROPERTY THAT HAS BEEN VACANT MOST OF THE TIME. SHE HAS NOT BEEN ABLE TO RESOLVE THIS WITH THE COMPANY AND WANTS TO BE ABLE TO SPEAK TO SOMEONE IN AUTHORITY.
F-01027415 Closed 4/23/2003 COMPLAINANT STATES HE FEELS THAT HE IS BEING OVERCHARGED AND HE WANTS THE PUC TO REASSURE HIM THAT HE IS NOT BEING OVERCHARGED.
F-01026870 Closed 1/2/2002 COMPLAINANT STATES HE FEELS THAT THERE HAS BEEN OVERCHARGES BY PGW. HE ALSO STATES THE LEVEL OF SERVICE HE FEELS IS BELOW THE LEVEL REQUIRED BY LAW.

Showing results 3601 - 3625 of 7484

 

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