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Utility Code 125042

The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.

Utility Information

Basic Utility Information

Utility Name
PHILADELPHIA GAS WORKS

Utility Code
125042

Utility Type
Gas

Utility Status
Active

Carrier ID

Utility Contact Information

Physical Address

Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122

Phone

Fax

Website
www.pgworks.com/

Email

Authority Information

Utility Authorities Information

Service Type Authority Status Date Certified Suspension Date Suspension Expiration Application Number Trading As Name
Gas Active A-125042
Insurance Information

Utility Insurance Information

No insurance information for this utility.

NGS Territories

NGS Territories Serviced by a Utility

Residential
No

Columbia Gas
No

Small Commercial
No

National Fuel Gas
No

Mixed Meter

PECO
No

Large Commercial
No

Peoples Gas Company LLC
No

Industrial
No

Peoples Natural Gas Company
No

Governmental
No

PGW
No


UGI Utilities - Gas
No


Valley Energy

Docketed Cases

Docket Number Case Status Date Filed Allegation
F-00966236 Closed 9/30/2002 COMPLAINANT STATES THEY WANT HER TO PAY A $2,000 BILL FOR GAS IN A HOUSE THAT SHE NEVER LIVED IN. SHE WANTS THE PUC TO HELP HER.
F-00963699 Closed 4/20/2002 COMPLAINANT STATES THAT HER ESTIMATED BILLS WERE TOO HIGH. THE DECISION FROM THE BUREAU OF CONSUMER SERVICES WAS TOO HIGH AND DIDN'T REFLECT THE MONEY GRANTED BY LIHEAP. SHE WANTS SOMEONE TO REVIEW THE DECISION.
F-00961985 Closed 11/5/2001 PHILADELPHIA GAS WORKS WISHES TO APPEAL THE BCS DECISION DATED AUGUST 2, 2001 IN THE ABOVE REFERENCED CASE. PHILADELPHIA GAS WORKS STATES THE COMPLAINANT RECEIVED ESTIMATED BILL FOR FOUR YEARS (MAY 1997 THROUGH MAY 2001), AT THE SERVICE ADDRESS LOCATED AT 117 MCCLELLAN STREET, PHILADELPHIA, PA. AFTER RECEIVING AN ACTUAL METER READING IN MAY 17, 2001, THE CUSTOMER'S ACCOUNT WAS RE-BILLED TO ADJUST FOR THE ACTUAL METER READING. THE CUSTOMER MADE TOTAL PAYMENTS FOR THE PERIOD IN THE AMOUNT OF $4,208. THE CREDIT TO THE ACCOUNT WAS IN THE AMOUNT OF $3,688.84 WHICH WAS COMPUTED ON JUNE 13, 2001. PHILADELPHIA GAS WORKS REQUESTS THAT THE COMMISSION FIND THAT 66 PA C.S.A 2212(D AND PGW GAS TARIFF REGULATION 4.47, CONTROL THE APPLICATION OF THE 1-1/4% PER MONTH INTEREST RATE.
F-00961411 Closed 5/21/2002 COMPLAINANT STATES FROM 1993 THROUGH JUNE 2001, THE PROPERTY AT 501 W. ALLENS LANE WAS OWNED AND OCCUPIED BY SARA E. LELAR. DURING THE PERIOD 1993 THROUGH AUGUST 2000, PGW BILLS WERE PAID BY SARA LELAR. IN NOVEMBER OF 2000, SARA LELAR DISCOVERED THAT HER RESIDENTIAL SERVICE WAS INCORRECTLY BILLED AT A COMMERCIAL RATE INSTEAD OF A RESIDENTIAL RATE. PGW EMPLOYEES DENIED THAT THERE WERE DIFFERENT RATES. PGW OWES SARA LELAR $8,821.08 FOR OVERPAYMENTS. SARA LELAR DOES NOT OWE PGW ANY BALANCE.
F-00958599 Closed 10/15/2001 COMPLAINANT STATES SHE IS BEING CHARGED FOR A BILL FROM BACK IN 1996. SHE STATES AT THAT TIME SHE WAS APPROVED THE LIEHEAP PROGRAM THROUGH DIXON HOUSE FOR $750.00. SHE GAVE THE PGW EMPLOYEE THE LETTER AND PAID HER HOOK UP AND THEN DID NOT HEAR ANY MORE TILL NOW. SHE STATED SHE ASK IF THE BALANCE WOULD BE BILLED TO HER WHEN HER SERVICE WAS DISCONTINUED AND THE PGW WORKER TOLD HER NO BECAUSE SHE WAS ON THE CAP PROGRAM.
F-00954829 Closed 11/4/2002 COMPLAINANT STATES AN ACCURATE READING WAS NOT POSSIBLE DUE TO AN OLD METER IN HER HOME BETWEEN 3/98 AND 5/01. THE CANCELLATIONS WERE NOT APPLIED TO HER ACCOUNT. SHE WANTS PUC TO TELL THE PHILADELPHIA GAS WORKS TO SHOW THE AMOUNT THAT WAS DEDUCTED AND CREDIT THE AMOUNT TO HER ACCOUNT.
F-00952371 Closed 7/22/2002 COMPLAINANT STATES THAT HIS GAS BILL IS MUCH TOO HIGH FOR ONE PERSON. HE PAID TO HAVE HIS METER TESTED AND REPLACED. HE WANTS IT TO BE INVESTIGATED.
F-00952245 Closed 11/19/2001 CUSTOMER CLAIMS THE COMPANY IS BILLING HER FOR GAS USAGE AT A HOUSE SHE NEVER RESIDED AT. SHE CLAIMS THE GAS COMPANY ALLOWED SOMEONE TO HAVE GAS HOOKED UP IN HER NAME WITHOUT PROPER IDENTIFICATION. THE CUSTOMER WANTS HER NAME CLEARED FROM THESE CHARGES AND ALLEGATIONS. SHE SAID SHE IS TRYING TO OBTAIN PROOF SHE DID NOT RESIDE THERE AT THIS TIME.
F-00950195 Closed 6/9/2003 COMPLAINANT STATES SHE DOES NOT LIVE IN THIS HOUSE AND THE GAS IS OFF. SHE STATES SHE STILL GETS MONTHLY BILLS. SHE STATES THE GAS WAS TURNED ON FOR ONE MONTH BECAUSE SHE WANTED HOT WATER. SHE WANTS THE PUC TO CHECK IN AND SEE WHY THE BILL IS SO HIGH.
F-00949979 Closed 2/22/2002 COMPLAINANT STATES THAT SHE HAS QUESTIONS ON THE BILLING OF PGW THAT SHE WANTS ANSWERED BEFORE SHE COMES TO A BILLING ARRANGEMENT.
F-00940847 Closed 4/17/2002 COMPLAINANT STATES THAT HIS GAS BILL WENT FROM $206.11 TO $900 IN APRIL AND MAY. LATE CHARGES HAVE BEEN ADDED FLR OVER A YEAR. A RATE DECREASE WAS EFFECTIVE BUT COSTS HAVE BEEN GOING UP. HE WANTS TO INSURE THAT THEY DO NOT SHUT OFF THE GAS FOR JACQUELINE NEWTON.
F-00938752 Closed 12/20/2001 COMPLAINANT STATES SHE HAS BEEN OVERCHARGED AND IS WILLING TO PAY THE BUDGET AMOUNT PLUS $15 PER MONTH UNTIL THE ARREARAGE IS PAID OFF.
F-00937255 Closed 4/29/2002 COMPLAINANT STATES THAT HER GAS BILL FOR A ONE-BEDROOM APARTMENT IS OVER $5,000. SHE WANTS AN INVESTIGATION AND ADJUSTMENTS TO HER BILL.
F-00937251 Closed 11/7/2001 COMPLAINANT STATES THEY HAVE BEEN OVERCHARGED BY PGW. THEY FILL THEIR BILLS FOR 12/21/00 AND 1/24/01 WERE OUT OF LINE. THEY STATE THERE IS ONLY 2 PEOPLE LIVING IN THEIR HOUSE AND THEY KEEP THE HEAT BETWEEN 68 AND 70 ALWAYS. IT SHOWS AT THE BOTTOM OF HER BILL THAT THEIR INCREASE WAS TO BE $199.00 FOR THE YEAR AND IT WAS INCREASED BY $300.00 FOR ONE MONTH ADDITION TO INCREASES ON THE OTHER MONTHS BILLS. SHE FEELS THE METER MALFUNCTIONED OR IT WAS READ WRONG. SHE IS NOW A WIDOW AND LIVING ON A FIXED INCOME. SHE STATES SHE HAS ALWAYS PAID HER BILLS AND THAT THIS IS UNREASONABLE.
F-00936618 Closed 5/8/2003 COMPLAINANT STATES THE EXCESSIVELY HIGH GAS BILLS ARE OUTRAGEOUSLY UNFAIR. COMPLAINANT IS REQUESTING A LOWER BUDGET TO FIT THE INCOME.
F-00932941 Closed 9/12/2001 COMPLAINANT STATES ON 11/14/00, HE FOUND LOSING GAS FROM GAS GRILL PIPE ON HIS BACKYARD. HE REPORTED ACCIDENT TO GAS COMPANY ON NEXT DAY. THEY TOLD HIM IT IS HIS RESPONSIBILITY TO PAY FOR LOST GAS BECAUSE IT IS GOING AFTER GAS METER. HE WANTS PHILADELPHIA GAS WORKS TO COUNT LOST CCF'S BY ACCIDENT WITH PRICES WHICH WAS ON NOVEMBER 15 OF 2000.
F-00931288 Closed 8/23/2001 COMPLAINANT STATES PHILADELPHIA GAS WORKS PUT IN A NEW METER AT 7531 WATSON STREET 2ND FLOOR. THEREAFTER, THE BILL WENT UP TO $680 & FOR GAS. AN INQUI- RY TO PGW ABOUT THIS AMOUNT LED TO AN ANSWER THAT THIS WAS FOR GAS USED, NOT BILLED TO THE RESIDENCE. SHE STATES THE PUC AND PGW HAS NEVER STATED AT WHAT RATE THE PAST USAGE HAS BEEN BILLED AT FOR THIS BILL. SHE WANTS THE PUC TO INVESTIGATE AS TO WHAT RATE, THE OUTSTANDING PAST USED GAS BILL WAS BILLED AT AND INVESTIGATE AS TO WHAT A TWO BEDROOM 2ND FLOOR APARTMENT GAS USAGE SHOULD BE.
F-00930857 Closed 6/24/2002 COMPLAINANT IS DISPUTING THE AMOUNT OF PAST BILLS AND WANTS THE BILLING TO BE INVESTIGATED. HE WANTS THE BALANCE TO BE REDUCED.
F-00928856 Closed 6/18/2001 COMPLAINANT STATES THAT HE WAS NEVER NOTIFIED BY PGW THAT THERE WAS A 20% DISCOUNT FOR CUSTOMERS OVER 65. HE FOUND THIS OUT ON 6/17/99 IN AN ARTICLE OF THE PHILADELPHIA INQUIRER, 2 YEARS AFTER HE HAD TURNED 65. HE WANTS THE PUC TO MAKE PGW ISSUE A CREDIT PLUS INTEREST RETROACTIVE TO 6/17/99.
F-00927389 Closed 3/6/2003 COMPLAINANT STATES THAT FOR THREE YEARS PGW DID NOT READ THE METER AND THEN SENT HIM AN OUTRAGEOUS BILL. HE FEELS THE COMPANY SHOULD BE RESPONSIBLE FOR THIS.
F-00925089 Closed 5/8/2003 COMPLAINANT STATES HER BILL IS WRONG AND THERE WAS A BILL IN ANOTHER PERSONS NAME THAT SHE LATER CHANGED OVER TO HER NAME.
F-00923887 Closed 10/15/2001 COMPLAINANT STATES SHE HAD A FIRE ON 9/10/93, AS A RESULT OF THIS SHE WAS NOT ALLOWED TO LIVE IN THE HOME. SHE CALLED TO HAVE SERVICES DISCONNECTED. SHE ASSUMED THAT EVERYTHING WAS ALL TAKEN CARE OF. SHE WAS TOLD THAT THE CHARGE WOULD BE REMOVED. SHE WOULD LIKE TO HAVE THE $3,700 CHARGE REMOVED ALONG WITH ANY INTEREST AND LATE CHARGES, SHE ALSO WANTS THE BILL AT HER CURRENT ADDRESS TO BE CORRECT TO REFLECT THE PROPER CHARGES FOR HER USAGE.
F-00923852 Closed 10/15/2001 COMPLAINANT STATES SHE FEELS SHE HAS BEEN OVERCHARGED AND THAT THE CHARGES KEEP ON INCREASING. THE COPY OF HER AGREEMENT SHOWED WHAT SHE OWED THEN SHE STATED THAT HER BALANCE ALL OF A SUDDEN DOUBLED. SHE WOULD LIKE THE PUC TO LOOK AT HER STATEMENTS AND EXPLAIN HOW THIS COULD HAPPEN. SHE ALSO WOULD LIKE THE PUC TO MAKE THE COMPANY CORRECT HER ACCOUNT.
F-00923312 Closed 1/24/2002 COMPLAINANT STATES THERE WAS MISLEADING INFORMATION REGARDING WHEN METER WAS ACTUALLY READ PRIOR TO THE REMOVAL/OR DESTRUCTION OF OLD METER AND REPLACE- MENT OF NEW METER.
F-00918904 Pending Appeal to Courts 7/25/2001 COMPLAINANT STATES THAT SHE WAS BILLED FOR MONEY THAT SHE DOESN'T OWE. SHE STATES THAT SHE WAS GETTING ESTIMATED BILLS FROM 12/7/96 TO 5/26/97. SHE STATES THAT PGW DID AN ACTUAL METER READING ON 5/26/97. SHE STATES THAT THE GAS USED WAS $500.08. SHE PAID PGW $850.00 DURING THAT PERIOD, BUT ONLY USED $500.08 WORTH OF GAS. WHEN SHE CALLED THEM, PGW COULD NOT JUSTIFY THE BILL. SHE WANTS THE PUC TO MAKE PGW CREDIT HER ACCOUNT FOR $349.92, AND STOP OVER- CHARGING HER.

Showing results 3676 - 3700 of 7448

 

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