Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-00975303 | Closed | 2/15/2003 | COMPLAINANT STATES HE MOVED FROM HIS APARTMENT AND NOTIFIED THE GAS COMPANY TO SHUT OFF THE GAS. HIS OLD LANDLORD DID NOT SHOW UP WHEN THEY CAME TO TURN OFF THE GAS SO THE GAS STAYED IN HIS NAME. HE WOULD LIKE THE PUC TO ORDER THE COMPANY TO READUST THE BILL TO REFLECT THE TIME HE WAS NOT LEAVING THERE SO HE CAN GET THE BILL PAID. |
| F-00974963 | Closed | 9/13/2001 | COMPLAINANT STATES HE SUBMITTED PROOF FROM HIS PREVIOUS PLACE OF RESIDENCE WHICH STATES THAT HE OCCUPIED IT TILL 4/30/01. RIGHT AFTER SETTLEMENT 4/4/01 HE TURNED THE GAS OFF IN ORDER TO DISCONNECT THE OLD APPLIANCES. AFTER RECO- NNECTING THE NEW APPLIANCES HE TURNED THE GAS BACK ON 4/27/01. HE WANTS THE PUC TO TELL THE COMPANY THAT HE SHOULD NOT HAVE BEEN BILLED FOR GAS USAGE. |
| F-00974726 | Closed | 1/28/2002 | COMPLAINANT STATES SHE SWITCHED THE GAS BILL INTO HER NAME WHEN SHE MOVED IN AND NOTIFIED THE GAS COMPANY THAT HER HOT WATER HEATER DID NOT WORK. THEY TOLD HER TO NOTIFY THE LANDLORD. SHE WAITED FOR A BILL SO SHE COULD PAY FOR THE SERVICE PROVIDED. SHE STATES SHE NEVER RECEIVED A BILL TILL 18 MONTHS LATER. SHE DOES NOT FEEL THAT SHE SHOULD HAVE TO PAY A THIS BILL AFTER HER NOT BEING BILLED FOR 18 MONTHS. |
| F-00974684 | Closed | 9/4/2001 | COMPLAINANT STATES THAT PGW HAS OVERBILLED HIM. HE WANTS THE PUC TO INVESTI- GATE HIS COMPLAINT. |
| F-00974451 | Closed | 10/1/2001 | COMPLAINANT STATES HER COMPLAINT IS THAT THE BUDGET AMOUNT IS TOO HIGH AND SHE IS PRESENTLY AN UNEMPLOYED STUDENT. SHE WANTS THE PUC TO TRY AND HAVE PHILADELPHIA GAS WORKS REDUCE HER PAYMENT PLAN. |
| F-00973807 | Closed | 11/21/2001 | COMPLAINANT STATES THE GAS COMPANY GAVE HIM A ESTIMATE OF 1,600.00 HE FEEL THIS ESTIMATE IS WAY TO HIGH. HE WANTS TO PAY FOR WHAT HIS USUAGE WAS. HE WANTS PROOF OF WHAT HE HAS USED AS TO THE ESTIMATED COST OF WHAT THEY ARE ASKING HIME TO PAY. |
| F-00973104 | Closed | 5/1/2003 | COMPLAINANT STATES COMPLAINT CONCERNS BILL RECEIVED AND WOULD LIKE TO GET THE BILL DOWN. |
| F-00971803 | Closed | 11/13/2001 | COMPLAINANT STATES HE RENTED AN APARTMENT IN APRIL OF 2001. WHEN HE NOTIFIED THE GAS COMPANY TO HAVE HIS GAS HOOKED UP THEY TOLD HIM HE HAD TO PAY $266.00 TO HAVE IT TURNED ON. HE STATES THEY NEVER TURNED IT ON TILL MAY 1. HE STATES WHEN HE RECEIVED HIS FIRST BILL THEY CHARGED HIM $1,911.73. |
| F-00971591 | Closed | 9/14/2001 | COMPLAINANT STATES HE DOES NOT AGREE WITH THE OUTCOME OF THE DECISION, AND REQUESTS THAT THIS MATTER BE APPEALED. THE PROBLEM IS THE BILLING OF ACCOUNT THAT IS IN QUESTION. HE REQUESTS THAT PGW CONDUCT A COMPREHENSIVE RE-EVALUA- TION OF THE ACCOUNT AND MAKE THE APPROPRIATE ADJUSTMENTS TO THE ACCOUNT. HE ALSO FEELS THAT A SUFFICIENTLY DETAILED LETTER OF EXPLANATION FROM PGW IS WARRANTED. HE FEELS THAT HE DOES NOT BELIEVE THAT HE SHOULD BE RESPONSIBLE FOR ERRORS MADE BY PGW IN TAKING FAULTY ESTIMATED READINGS, RATHER THAN ACTU- AL READINGS FOR AN EXTENDED PERIOD OF TIME. |
| F-00971231 | Closed | 11/3/2001 | COMPLAINANT STATES SHE FEELS SHE HAS BEEN OVERCHARGED. IN THE FALL/WINTER OF 19999 HER BILL FROM $40.00 TO $240.00 A MONTH. SHE ASK TO BE PUT ON A BUDGET AND BY 2000 THE BILLS WERE OVER WELMING AND SHE COULD NOT SEEM TO GET AHEAD. SHE SAID SHE WAS AFRAID TO RUN HER HEAT BECAUSE OF THE BILL BEING SO HIGH. SHE STATES THAT IT KEPT GETTING HIGHER & HIGHER. SHE STATES SHE WOULD LIKE THE COMMISSION TO SETTLE THIS DISPUTE AND TO FIND OUT WHAT HAS CAUSED HER BILL TO ESCALATE SO RAPIDLY AND CORRECT HER ACCOUNT. |
| F-00971070 | Closed | 8/22/2001 | COMPLAINANT STATES FROM THE TIME THAT THEY MOVED AND THE TIME THAT THEY REMOVED THE METER, FROM THIS HOUSE, HIS BILL SHOULD NOT HAVE BEEN THAT HIGH. WHAT THEY DID WAS CHARGE HIM FROM THE TIME SOMEONE ELSE LIVED THERE. |
| F-00970598 | Closed | 9/12/2001 | COMPLAINANT STATES HAS RESIDED AT PROPERTY ONLY ONE DAY PER WEEK FOR THE PAST THREE YEARS. SINCE 1982 HAS LIVED IN THIS HOUSE ALONE AND WORK FULL TIME SO NO ONE IS HOME ALL DAY. HAS PAID ALL ESTIMATED BILLS. SINCE THE CUBIC FEET OF THE ESTIMATED READINGS IS MORE THAN THE ACTUAL READING, HE FEELS THAT PGW OWES HIM MONEY AND THAT THIS BILL IS AN ERROR ON THEIR PART. HE HAS REQUEST- ED, VIA FACSIMILE, ALL READING ESTIMATES AND BILLS SINCE 1992, WHEN HIS METER WAS REPLACED, FROM PGW BUT HAVE NOT RECEIVED A RESPONSE. HE WANTS THE PUC TO FORCE PGW TO REVIEW THEIR RECORDS, SHOW PROOF (IF ANY) OF MONIES OWED OR REFUND MONIES DUE. |
| F-00970315 | Closed | 9/25/2001 | COMPLAINANT STATES HE DOES NOT OWE PHILADELPHIA GAS WORKS WHAT THEY SAY HE OWES THEM. HE STATES HE TOOK OVER DAN HINKLE ACCOUNT, HE STATES HE PAID HIS SHARE AND THAT DAN HINKLE OWES THE REST. |
| F-00966236 | Closed | 9/30/2002 | COMPLAINANT STATES THEY WANT HER TO PAY A $2,000 BILL FOR GAS IN A HOUSE THAT SHE NEVER LIVED IN. SHE WANTS THE PUC TO HELP HER. |
| F-00963699 | Closed | 4/20/2002 | COMPLAINANT STATES THAT HER ESTIMATED BILLS WERE TOO HIGH. THE DECISION FROM THE BUREAU OF CONSUMER SERVICES WAS TOO HIGH AND DIDN'T REFLECT THE MONEY GRANTED BY LIHEAP. SHE WANTS SOMEONE TO REVIEW THE DECISION. |
| F-00961985 | Closed | 11/5/2001 | PHILADELPHIA GAS WORKS WISHES TO APPEAL THE BCS DECISION DATED AUGUST 2, 2001 IN THE ABOVE REFERENCED CASE. PHILADELPHIA GAS WORKS STATES THE COMPLAINANT RECEIVED ESTIMATED BILL FOR FOUR YEARS (MAY 1997 THROUGH MAY 2001), AT THE SERVICE ADDRESS LOCATED AT 117 MCCLELLAN STREET, PHILADELPHIA, PA. AFTER RECEIVING AN ACTUAL METER READING IN MAY 17, 2001, THE CUSTOMER'S ACCOUNT WAS RE-BILLED TO ADJUST FOR THE ACTUAL METER READING. THE CUSTOMER MADE TOTAL PAYMENTS FOR THE PERIOD IN THE AMOUNT OF $4,208. THE CREDIT TO THE ACCOUNT WAS IN THE AMOUNT OF $3,688.84 WHICH WAS COMPUTED ON JUNE 13, 2001. PHILADELPHIA GAS WORKS REQUESTS THAT THE COMMISSION FIND THAT 66 PA C.S.A 2212(D AND PGW GAS TARIFF REGULATION 4.47, CONTROL THE APPLICATION OF THE 1-1/4% PER MONTH INTEREST RATE. |
| F-00961411 | Closed | 5/21/2002 | COMPLAINANT STATES FROM 1993 THROUGH JUNE 2001, THE PROPERTY AT 501 W. ALLENS LANE WAS OWNED AND OCCUPIED BY SARA E. LELAR. DURING THE PERIOD 1993 THROUGH AUGUST 2000, PGW BILLS WERE PAID BY SARA LELAR. IN NOVEMBER OF 2000, SARA LELAR DISCOVERED THAT HER RESIDENTIAL SERVICE WAS INCORRECTLY BILLED AT A COMMERCIAL RATE INSTEAD OF A RESIDENTIAL RATE. PGW EMPLOYEES DENIED THAT THERE WERE DIFFERENT RATES. PGW OWES SARA LELAR $8,821.08 FOR OVERPAYMENTS. SARA LELAR DOES NOT OWE PGW ANY BALANCE. |
| F-00958599 | Closed | 10/15/2001 | COMPLAINANT STATES SHE IS BEING CHARGED FOR A BILL FROM BACK IN 1996. SHE STATES AT THAT TIME SHE WAS APPROVED THE LIEHEAP PROGRAM THROUGH DIXON HOUSE FOR $750.00. SHE GAVE THE PGW EMPLOYEE THE LETTER AND PAID HER HOOK UP AND THEN DID NOT HEAR ANY MORE TILL NOW. SHE STATED SHE ASK IF THE BALANCE WOULD BE BILLED TO HER WHEN HER SERVICE WAS DISCONTINUED AND THE PGW WORKER TOLD HER NO BECAUSE SHE WAS ON THE CAP PROGRAM. |
| F-00954829 | Closed | 11/4/2002 | COMPLAINANT STATES AN ACCURATE READING WAS NOT POSSIBLE DUE TO AN OLD METER IN HER HOME BETWEEN 3/98 AND 5/01. THE CANCELLATIONS WERE NOT APPLIED TO HER ACCOUNT. SHE WANTS PUC TO TELL THE PHILADELPHIA GAS WORKS TO SHOW THE AMOUNT THAT WAS DEDUCTED AND CREDIT THE AMOUNT TO HER ACCOUNT. |
| F-00952371 | Closed | 7/22/2002 | COMPLAINANT STATES THAT HIS GAS BILL IS MUCH TOO HIGH FOR ONE PERSON. HE PAID TO HAVE HIS METER TESTED AND REPLACED. HE WANTS IT TO BE INVESTIGATED. |
| F-00952245 | Closed | 11/19/2001 | CUSTOMER CLAIMS THE COMPANY IS BILLING HER FOR GAS USAGE AT A HOUSE SHE NEVER RESIDED AT. SHE CLAIMS THE GAS COMPANY ALLOWED SOMEONE TO HAVE GAS HOOKED UP IN HER NAME WITHOUT PROPER IDENTIFICATION. THE CUSTOMER WANTS HER NAME CLEARED FROM THESE CHARGES AND ALLEGATIONS. SHE SAID SHE IS TRYING TO OBTAIN PROOF SHE DID NOT RESIDE THERE AT THIS TIME. |
| F-00950195 | Closed | 6/9/2003 | COMPLAINANT STATES SHE DOES NOT LIVE IN THIS HOUSE AND THE GAS IS OFF. SHE STATES SHE STILL GETS MONTHLY BILLS. SHE STATES THE GAS WAS TURNED ON FOR ONE MONTH BECAUSE SHE WANTED HOT WATER. SHE WANTS THE PUC TO CHECK IN AND SEE WHY THE BILL IS SO HIGH. |
| F-00949979 | Closed | 2/22/2002 | COMPLAINANT STATES THAT SHE HAS QUESTIONS ON THE BILLING OF PGW THAT SHE WANTS ANSWERED BEFORE SHE COMES TO A BILLING ARRANGEMENT. |
| F-00940847 | Closed | 4/17/2002 | COMPLAINANT STATES THAT HIS GAS BILL WENT FROM $206.11 TO $900 IN APRIL AND MAY. LATE CHARGES HAVE BEEN ADDED FLR OVER A YEAR. A RATE DECREASE WAS EFFECTIVE BUT COSTS HAVE BEEN GOING UP. HE WANTS TO INSURE THAT THEY DO NOT SHUT OFF THE GAS FOR JACQUELINE NEWTON. |
| F-00938752 | Closed | 12/20/2001 | COMPLAINANT STATES SHE HAS BEEN OVERCHARGED AND IS WILLING TO PAY THE BUDGET AMOUNT PLUS $15 PER MONTH UNTIL THE ARREARAGE IS PAID OFF. |
Showing results 3676 - 3700 of 7484
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.
