Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-00917741 | Closed | 7/10/2001 | COMPLAINANT STATES THAT HE WAS CHARGED $541.00 FOR $300.00 WORTH OF USAGE. HE WANTS THE PUC TO EITHER MAKE PGW CREDIT HIS ACCOUNT $241.00, OR PROHIBIT ANY COLLECTION ATTEMPTS ON THIS MONEY, AND SEND HIM WRITTEN CONFIRMATION OF THE DECISION. |
| F-00917336 | Closed | 10/26/2001 | COMPLAINANT STATES ON 4/01 OF CONTACT WITH PGW, SHE SPOKE WITH PGW REPRESENT- ATIVE ABOUT BILLING STATEMENTS THEY TOLD HER THAT THERE WAS FAULTY EQUIPMENT INSTALLED IN HER HOUSE THAT SUBSEQUENTLY CAUSED EXAGGERATED AND MISLEADING BILLING STATEMENTS. THE PGW REP. AFTER ACKNOWLEDGING THAT THERE HAD BEEN AN EQUIPEMENT FAILURE, INSTRUCTED HER TO IGNORE ANY FUTURE BILLS UNTIL THE EQUIPMENT WAS REPAIRED OR REPLACED BY PGW. SHE STATES AFTER THE EQUIPMENT WAS REPLACED HER BILL WAS NOT CORRECTED ACCORDINGLY. |
| F-00915920 | Closed | 11/15/2001 | COMPLAINANT STATES THE METER WAS BROKEN AND THEIR BILLS WERE TO HIGH. THE COMPANY FIXED THE METER AND AGREED IT WAS BROKE BUT THEY ARE TRYING TO COLLECT FOR THE BILLS FOR THE TIME THE METER WAS BROKE WITHOUT A READJUSTMENT TO THE BILL. |
| F-00915268 | Closed | 6/25/2001 | COMPLAINANT STATES THAT HE WAS INCORRECTLY BILLED BY PGW. HE STATES THAT THEY CONTINUED TO BILL HIM FOR GAS AT HIS PREVIOUS APARTMENT, AFTER HE MOVED. HE TRIED TO WORK THIS OUT WITH PGW, BUT EVEN THOUGH HE PROVIDED EVIDENCE THAT HE HAD MOVED, THEY STILL SENT HIM A FINAL BILL. HE WANTS THE PUC TO MAKE PGW CREDIT HIS ACCOUNT FOR THE FINAL BALANCE, AND STRAIGHTEN THIS MATTER OUT. |
| F-00914920 | Closed | 1/16/2003 | COMPLAINANT STATES PGW HAS SUBMITTED FALSE, OR INCORRET DOCUMENTATION USED TO DETERMINE AMOUNT OF GAS USED. HE WANTS TO BE BILLED ONLY FOR THE AMOUNT OF GAS SERVICE USED AT THIS RESIDENCE. |
| F-00913620 | Closed | 8/27/2001 | COMPLAINANT STATES THAT HER GAS BILL JUMPED FROM $484.00 TO $1500.00. SHE STATES THAT WHEN THEY CHANGED HER METER, HER BILL WENT DOWN. SHE WANTS THE PUC TO INVESTIGATE HER COMPLAINT AND MAKE PGW ADJUST HER BALANCE. |
| F-00912591 | Closed | 9/28/2001 | COMPLAINANT STATES BELIEVES THE USAGE OF GAS RECORDED ON BILL IS INCORRECT. COMPLAINANT LIVES IN A SMALL ONE BEDROOM APARTMENT FROM THE MONTH OF DECEMBER 2000 - FEBRUARY 2001, COMPLAINANT GAS USAGE DOUBLED AND TRIPLED AND KEPT ESCALATING EVERY MONTH DRATICALLY. COMPLAINANT STATES SHE KNOWS THE GAS PRICES WENT UP, DOES NOT HAVE A PROBLEM WITH THAT. HOWEVER, DOES HAVE A PROBLEM WITH THE ALLEGED USAGE ON BILL. |
| F-00912588 | Closed | 8/29/2001 | COMPLAINANT STATES PGW CLAIMS THAT THE NEW AUTOMATIC READER INSTALLED AT 1518 WIDENER WAS SET INCORRECTLY, HENCE THE READINGS FOR THE YEAR 1999 WERE UNDER- ESTIMATED. A PROPER EXPLANATION WAS NOT SUBMITTED WITH THE $410.86 BILL THAT WAS MAILED IN JUNE OF 2000. UPON SEVERAL OCCASSIONS DURING PHONE CONVERSAT- IONS ABOUT THE CHARGES, A CLEAR DESCRIPTION OF THE CHARGES WASN'T DISCUSSED, BECAUSE PROPER DOCUMENTATION WAS NOT NOTED IN THE FILES. SHE WANTS THE PUC TO SHOW THAT PGW CAN PROVIDE CORRECT AND SUBSTANTIAL DOCUMENTATION TO WARRANT PAYMENT OF THIS DISPUTED BILL. |
| F-00911800 | Closed | 8/27/2001 | COMPLAINANT STATES THAT HE RECEIVED A BILL FOR $8000.00 FROM PGW. HE STATES THAT WHEN AMRS WERE INSTALLED IN HIS AREA, THE PGW TECHNICIAN WHO HAD TAKEN HIS READINGS STOPPED COMING AROUND. THEY ALSO STOPPED TAKING HIS MANDATORY 6 MONTH READINGS. HE STATES THAT PGW COULD MAKE AN APPOINTMENT AT ANY TIME TO ENTER HIS HOME TO TAKE A READING IN THE 4 YEARS SINCE THIS HAPPENED. HE WANTS THE PUC TO PROHIBIT PECO FROM CHARGING HIM FOR HIS OLD USAGE, AND MAKE THEM REDUCE HIS BALANCE BY $8000.00. |
| F-00909510 | Closed | 8/10/2001 | COMPLAINANT STATES HE HAS BEEN CHARGED WITH A BILL OF $3,120.96, THAT HE DOES NOT OWE. EVERY MONTH HE PAYS HIS BILLS. HE FEELS THAT HE IS BEING CHARGED WRONGFULLY. HE WANTS THE PUC TO GET PHILADELPHIA GAS WORKS OFF HIS BACK AND TO CHARGE HIM CORRECTLY. |
| F-00908695 | Closed | 4/6/2001 | COMPLAINANT STATES THE LANDLORD AT PROPERTY WAS STEALING GAS, THAT IS WHY SHE REQUESTED FOR PGW TO INVESTIGATE THIS BILL. SHE FEELS THAT SHE SHOULD NOT HAVE TO PAY THIS BILL. SHE WANTS THE PGW TO LOWER THE AMOUNT OF THE BILL. |
| F-00908131 | Closed | 5/29/2001 | COMPLAINANT STATES HEAT WAS LOST DURING 1999, SENT LETTERS TO ANNA VERNA'S OFFICE TO INVESTIGATE WHY SEVERAL PGW'S REPS COULD NOT REPAIR THE HEATING PROBLEM AT HER CONDO. A SWITCH WAS PURCHASED THAT DID NOT WORK AND DURING A TWO MONTH PERIOD, SHE LOST HEAT ON MANY OCCASIONS - LASTING DAYS AT A TIME. COMPLAINANT DOES NOT INTEND TO PAY FOR HEAT FOR THAT TIME. SHE WANTS THE PUC TO ADJUST HER CURRENT BILL AND DEDUCT $165 FROM SEASON SHE DID NOT RECEIVE ADEQUATE HEAT. |
| F-00907686 | Closed | 5/8/2001 | COMPLAINANT STATES IN FEBRUARY 2001, HE RECEIVED A SHOCKING BILL FOR $2,738 INVOICE #4876892607, FROM PGW, FOR THE 12/8/00 METER READING. HE WAS COMPLE- TELY OUTRAGED WHEN ANOTHER PGW BILL ARRIVED 40 DAYS LATER FOR $4,264.67. THIS SAME INVOICE #36365101243 ALSO HAS DUPLICATE COST OF SERVICE USED CHARGE THAT DON'T AGREE. PRIOR TO THIS INVOICE, HE CONSISTENTLY PAID WHAT PGW BILLED HIM. ON 1/20/01, HE AGREED TO PAY $58 FOR 36 MONTHS TO PAY OFF PGW'S UNDER CHARGING. HE WANTS THE PUC TO HELP HIM GET THE $1,931 CHARGE REMOVED FROM HIS INVOICE. |
| F-00906603 | Closed | 4/23/2003 | COMPLAINANT STATES THAT PGW RESTORED SERVICE AFTER A VALID REQUEST TO DIS- CONTINUE, AND RECONNECTED WITHOUT PROPER VERIFICATION OF THAT REQUEST. HE WANTS PGW TO THOROUGHLY INVESTIGATE PERTINENT CIRCUMSTANCES AND MAKE A FAIR AND IMPARTIAL JUDGMENT ACCORDING TO THE FACTS AND TO LEGITIMIZE THE FACT THAT AS A PUBLIC UTILITY, PGW WAS NEGLIGENT IN THEIR RESTORAGION POLICY BY NOT REQUIRING IDENTITY VERIFICATION AND TO VALIDATE MY ATTEMPT TO RESOLVE THIS MATTER WITH PGW WITH THEM REFUSING TO ACKNOWLEDGE THEIR FAULT IN THE CHAIN OF INCIDENTS WHICH RESULTED IN CHARGES, LATE FEES AND INTEREST ON AN OUTSTAN- DING BALANCE NOT INCURRED BY HIMSELF. |
| F-00904878 | Closed | 6/17/2002 | COMPLAINANT STATES THAT HER ESTIMATED READINGS WERE LOW AND SHE GOT HIGH BILLS AFTER THE COMPANY DID AN ACTUAL METER READING. HOWEVER, THEY WERE BASING THE BILLS ON THE NEW HIGHER PRICE PER UNIT. SHE WANTS THE CHARGES DETERMINED IN A FAIR MANNNER. |
| F-00903484 | Closed | 8/20/2001 | COMPLAINANT STATES THAT SHE IS HAVING BILLING PROBLEMS. SHE HAD A GAS EXPLO- SION IN 12/00. THEY REPLACED HER METER BECAUSE IT WAS RUNNING TOO FAST, AND HER BILLS SKYROCKETED. SHE THEN HAD PROBLEMS WITH HER PILOT LIGHT, AND THEY APPARENTLY TURNED IT ON FROM THE OFFICE. SHE WANTS THE PUC TO INVESTIGATE HER COMPLAINT, FIND OUT IF THEY CAN CONTROL HER METER FROM THE OFFICE, AND FIND OUT WHY HER BILLS ARE SO HIGH. |
| F-00903403 | Closed | 10/24/2001 | COMPLAINANT STATES SHE WANTS THE PUC TO INVESTIGATE HER CASE. SHE STATES HER BILL WENT UP TEN TIMES MORE THEN WHAT IT WAS. |
| F-00900534 | Closed | 4/26/2001 | COMPLAINANT STATES COMPLAINT IS IN REFERENCE TO PHILADELPHIA GAS WORKS DECIS- ION TO BILL THEM FOR THEIR FAILURE TO SEND CORRECT METER READINGS FROM SEPTE- MBER 1999 THROUGH JANUARY 2001. THEY MOVED TO THEIR APARTMENT IN SEPTEMBER 1999. A NEW GAS METER, CALLED AN AMR, WAS INSTALLED AT THAT TIME. THE AMR IS IN A BASEMENT, WHICH, UNTIL FEBRUARY 2001 THEY COULD NOT ACCESS, WITHOUT CONTACTING THEIR LANDLORD. IN FEBRUARY 2001 THEY RECEIVED A BILL INDICATING A BALANCE OF $1,886.32 WAS DUE. THEY ARE DISPUTING THE BILL BECAUSE PGW HAS A RESPONSIBILITY TO OBTAIN AN ACCURATE METER READING ONCE A MONTH, NOT ONCE A YEAR. THEY WANT THE PUC TO TELL PGW ASIA SMITH IS NOT RESPONSIBLE FOR PAYMENT OF THIS BILL DUE TO THEIR OVERSIGHT AND MALFUNCTIONING EQUIPMENT, AND INSTRUCT THEM TO REMOVE THIS CHARGE FROM HER ACCOUNT AND CONTINUE TO PROVIDE SERVICE AT THE CURRENT MONTHLY RATE. |
| F-00899237 | Closed | 4/23/2001 | COMPLAINANT STATES THE BCS ENTERED A DECISION IN THIS MATTER ON 4/2/01, AND THE COMPLAINANT REQUEST A HEARING BECAUSE THE BCS APPEARS TO HAVE PLACED UNWARRANTED FAITH IN THE RECORDS OF THE PHILADELPHIA GAS WORKS. THE DIDOMENI CO FAMILY REHABILITATED AND MOVED INTO HOUSE TEN YEARS AGO, EACH AND EVERY MONTH THE GAS WORKS SENT A BILL, AND EACH AND EVERY MONTH THE BILL WAS PAID. HE REQUEST THE PUC EXAMINE THE MANAGEMENT REPORT SET FORTH IN EXHIBIT A RELA- TING TO "BAD DEBT WRITE-OFF PRACTICES" AND INFAMOUS COMPUTER PROBLEMS" TO DETERMINE HOW THE MATTER COULD EFFECT HIM AND OR TIME THE BAR THE GAS WORKS BILL. |
| F-00898811 | Closed | 4/9/2001 | COMPLAINANT STATES COMPLAINT IS THAT HE WAS CHARGED FOR REPAIRS THAT SHOULD NOT HAVE BEEN BILLED TO HIM. HE WANTS THE PUC TO MAKE THE GAS COMPANY CHARGE THE PERSON WHO IS RESPONSIBLE FOR THE REPAIRS. |
| F-00898630 | Closed | 9/24/2001 | COMPLAINANT STATES THE COMPLAINT IS ABOUT GAS USED BEING IN SOMEONE ELSE'S NAME. THE NAME IS WILLIAMS FORBERS. SHE WAS BEING BILLED INSTEAD OF HIM BEING BILLED FOR GAS SERVICE. SHE WANTS THE PUC TO LOOK INTO THIS, BECAUSE SHE HAS TO PAY $100 PER MONTH TILL THE MATTER IS CLEARED UP. |
| F-00897740 | Closed | 4/23/2001 | COMPLAINANT STATES THE UNIT ADDRESS 2737 JEFFERSON STREET IS VACANT UNIT, ONLY STOREFRONT IN USE. PGW VERIFIED NO HEAT-NO COOKING STOVE. SHE PAYS ESTIMATED CHARGES. PGW, UPON HER REQUEST, TRACED GAS LINE AND CONFIRMS NO GAS USAGE BUT HER BILL JUMPED FROM $18.64 MONTH TO $1,437.92 TOTAL MISTAKE. SHE WANTS THE PUC TO ASSIGN HER CASE TO A KNOWABLE INVESTIGATOR TO OVERSEE PROPER PROCEDURE TO CORRECT WHAT SHE CLAIMS AS EXCESSIVE FORCE OF TOTAL INJU- STICE. |
| F-00896715 | Closed | 10/20/2001 | COMPLAINANT STATES SHE HAD REQUESTED THE COMPANY REMOVE A METER AND TEST IT AFTER RECEIVING A BILL OF $2,246.15. THE COMPANY REMOVED THE METER BUT NEVER TESTED IT BEFORE IT WAS DESTROYED. SHE STATES THAT BASED ON THE INVESTAGION BY BCS SHE WANTS THE PUC TO ORDER PGW TO FOREGO ANY FURTHER ATTEMPTS TO COL- LECT WHAT THEY TERM UNBILLED GAS USAGE FROM SEPT 1995 THROUGH JAN. 2001. |
| F-00893936 | Closed | 6/19/2002 | COMPLAINANT STATES THAT OVER TEN YEARS THE METER READINGS AND BILLING WERE INCONSISTENT. THE MONTHLY AVERAGE IS NOW FIVE OR SIX TIMES THE NORMAL SINCE INSTALLATION OF A NEW METER. HE WANTS THE METER TO BE TESTED AND TO CONTINUE TO PAY HIS MONTHLY PAYMENT PLUS $15. |
| F-00893783 | Closed | 9/17/2001 | COMPLAINANT STATES SIGNED LEASE AUGUST 1ST OF 2000 AND MOVED INTO THE APARTM- ENT SEPTEMBER 1ST 2000, DUE TO SURGERY THAT HAD TO BE TAKEN CARE OF & LOOKED AFTER. COMPLAINANT STATES WAS NOT THERE FOR ONE FULL MONTH. THE GAS COMPANY TOLD COMPLAINANT METER OUTSIDE WAS BROKEN AND THEY NEEDED TO GET IN THE BASE- MENT TO READ THE METER PROPERLY. COMPLAINANT WILL PAY THE SERVICE CHARGE BUT DOES NOT WANT TO BE BILLED FOR SOMETHING NEVER USED. |
Showing results 3701 - 3725 of 7448
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