Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-00937255 | Closed | 4/29/2002 | COMPLAINANT STATES THAT HER GAS BILL FOR A ONE-BEDROOM APARTMENT IS OVER $5,000. SHE WANTS AN INVESTIGATION AND ADJUSTMENTS TO HER BILL. |
| F-00937251 | Closed | 11/7/2001 | COMPLAINANT STATES THEY HAVE BEEN OVERCHARGED BY PGW. THEY FILL THEIR BILLS FOR 12/21/00 AND 1/24/01 WERE OUT OF LINE. THEY STATE THERE IS ONLY 2 PEOPLE LIVING IN THEIR HOUSE AND THEY KEEP THE HEAT BETWEEN 68 AND 70 ALWAYS. IT SHOWS AT THE BOTTOM OF HER BILL THAT THEIR INCREASE WAS TO BE $199.00 FOR THE YEAR AND IT WAS INCREASED BY $300.00 FOR ONE MONTH ADDITION TO INCREASES ON THE OTHER MONTHS BILLS. SHE FEELS THE METER MALFUNCTIONED OR IT WAS READ WRONG. SHE IS NOW A WIDOW AND LIVING ON A FIXED INCOME. SHE STATES SHE HAS ALWAYS PAID HER BILLS AND THAT THIS IS UNREASONABLE. |
| F-00936618 | Closed | 5/8/2003 | COMPLAINANT STATES THE EXCESSIVELY HIGH GAS BILLS ARE OUTRAGEOUSLY UNFAIR. COMPLAINANT IS REQUESTING A LOWER BUDGET TO FIT THE INCOME. |
| F-00932941 | Closed | 9/12/2001 | COMPLAINANT STATES ON 11/14/00, HE FOUND LOSING GAS FROM GAS GRILL PIPE ON HIS BACKYARD. HE REPORTED ACCIDENT TO GAS COMPANY ON NEXT DAY. THEY TOLD HIM IT IS HIS RESPONSIBILITY TO PAY FOR LOST GAS BECAUSE IT IS GOING AFTER GAS METER. HE WANTS PHILADELPHIA GAS WORKS TO COUNT LOST CCF'S BY ACCIDENT WITH PRICES WHICH WAS ON NOVEMBER 15 OF 2000. |
| F-00931288 | Closed | 8/23/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS PUT IN A NEW METER AT 7531 WATSON STREET 2ND FLOOR. THEREAFTER, THE BILL WENT UP TO $680 & FOR GAS. AN INQUI- RY TO PGW ABOUT THIS AMOUNT LED TO AN ANSWER THAT THIS WAS FOR GAS USED, NOT BILLED TO THE RESIDENCE. SHE STATES THE PUC AND PGW HAS NEVER STATED AT WHAT RATE THE PAST USAGE HAS BEEN BILLED AT FOR THIS BILL. SHE WANTS THE PUC TO INVESTIGATE AS TO WHAT RATE, THE OUTSTANDING PAST USED GAS BILL WAS BILLED AT AND INVESTIGATE AS TO WHAT A TWO BEDROOM 2ND FLOOR APARTMENT GAS USAGE SHOULD BE. |
| F-00930857 | Closed | 6/24/2002 | COMPLAINANT IS DISPUTING THE AMOUNT OF PAST BILLS AND WANTS THE BILLING TO BE INVESTIGATED. HE WANTS THE BALANCE TO BE REDUCED. |
| F-00928856 | Closed | 6/18/2001 | COMPLAINANT STATES THAT HE WAS NEVER NOTIFIED BY PGW THAT THERE WAS A 20% DISCOUNT FOR CUSTOMERS OVER 65. HE FOUND THIS OUT ON 6/17/99 IN AN ARTICLE OF THE PHILADELPHIA INQUIRER, 2 YEARS AFTER HE HAD TURNED 65. HE WANTS THE PUC TO MAKE PGW ISSUE A CREDIT PLUS INTEREST RETROACTIVE TO 6/17/99. |
| F-00927389 | Closed | 3/6/2003 | COMPLAINANT STATES THAT FOR THREE YEARS PGW DID NOT READ THE METER AND THEN SENT HIM AN OUTRAGEOUS BILL. HE FEELS THE COMPANY SHOULD BE RESPONSIBLE FOR THIS. |
| F-00925089 | Closed | 5/8/2003 | COMPLAINANT STATES HER BILL IS WRONG AND THERE WAS A BILL IN ANOTHER PERSONS NAME THAT SHE LATER CHANGED OVER TO HER NAME. |
| F-00923887 | Closed | 10/15/2001 | COMPLAINANT STATES SHE HAD A FIRE ON 9/10/93, AS A RESULT OF THIS SHE WAS NOT ALLOWED TO LIVE IN THE HOME. SHE CALLED TO HAVE SERVICES DISCONNECTED. SHE ASSUMED THAT EVERYTHING WAS ALL TAKEN CARE OF. SHE WAS TOLD THAT THE CHARGE WOULD BE REMOVED. SHE WOULD LIKE TO HAVE THE $3,700 CHARGE REMOVED ALONG WITH ANY INTEREST AND LATE CHARGES, SHE ALSO WANTS THE BILL AT HER CURRENT ADDRESS TO BE CORRECT TO REFLECT THE PROPER CHARGES FOR HER USAGE. |
| F-00923852 | Closed | 10/15/2001 | COMPLAINANT STATES SHE FEELS SHE HAS BEEN OVERCHARGED AND THAT THE CHARGES KEEP ON INCREASING. THE COPY OF HER AGREEMENT SHOWED WHAT SHE OWED THEN SHE STATED THAT HER BALANCE ALL OF A SUDDEN DOUBLED. SHE WOULD LIKE THE PUC TO LOOK AT HER STATEMENTS AND EXPLAIN HOW THIS COULD HAPPEN. SHE ALSO WOULD LIKE THE PUC TO MAKE THE COMPANY CORRECT HER ACCOUNT. |
| F-00923312 | Closed | 1/24/2002 | COMPLAINANT STATES THERE WAS MISLEADING INFORMATION REGARDING WHEN METER WAS ACTUALLY READ PRIOR TO THE REMOVAL/OR DESTRUCTION OF OLD METER AND REPLACE- MENT OF NEW METER. |
| F-00918904 | Pending Appeal to Courts | 7/25/2001 | COMPLAINANT STATES THAT SHE WAS BILLED FOR MONEY THAT SHE DOESN'T OWE. SHE STATES THAT SHE WAS GETTING ESTIMATED BILLS FROM 12/7/96 TO 5/26/97. SHE STATES THAT PGW DID AN ACTUAL METER READING ON 5/26/97. SHE STATES THAT THE GAS USED WAS $500.08. SHE PAID PGW $850.00 DURING THAT PERIOD, BUT ONLY USED $500.08 WORTH OF GAS. WHEN SHE CALLED THEM, PGW COULD NOT JUSTIFY THE BILL. SHE WANTS THE PUC TO MAKE PGW CREDIT HER ACCOUNT FOR $349.92, AND STOP OVER- CHARGING HER. |
| F-00917741 | Closed | 7/10/2001 | COMPLAINANT STATES THAT HE WAS CHARGED $541.00 FOR $300.00 WORTH OF USAGE. HE WANTS THE PUC TO EITHER MAKE PGW CREDIT HIS ACCOUNT $241.00, OR PROHIBIT ANY COLLECTION ATTEMPTS ON THIS MONEY, AND SEND HIM WRITTEN CONFIRMATION OF THE DECISION. |
| F-00917336 | Closed | 10/26/2001 | COMPLAINANT STATES ON 4/01 OF CONTACT WITH PGW, SHE SPOKE WITH PGW REPRESENT- ATIVE ABOUT BILLING STATEMENTS THEY TOLD HER THAT THERE WAS FAULTY EQUIPMENT INSTALLED IN HER HOUSE THAT SUBSEQUENTLY CAUSED EXAGGERATED AND MISLEADING BILLING STATEMENTS. THE PGW REP. AFTER ACKNOWLEDGING THAT THERE HAD BEEN AN EQUIPEMENT FAILURE, INSTRUCTED HER TO IGNORE ANY FUTURE BILLS UNTIL THE EQUIPMENT WAS REPAIRED OR REPLACED BY PGW. SHE STATES AFTER THE EQUIPMENT WAS REPLACED HER BILL WAS NOT CORRECTED ACCORDINGLY. |
| F-00915920 | Closed | 11/15/2001 | COMPLAINANT STATES THE METER WAS BROKEN AND THEIR BILLS WERE TO HIGH. THE COMPANY FIXED THE METER AND AGREED IT WAS BROKE BUT THEY ARE TRYING TO COLLECT FOR THE BILLS FOR THE TIME THE METER WAS BROKE WITHOUT A READJUSTMENT TO THE BILL. |
| F-00915268 | Closed | 6/25/2001 | COMPLAINANT STATES THAT HE WAS INCORRECTLY BILLED BY PGW. HE STATES THAT THEY CONTINUED TO BILL HIM FOR GAS AT HIS PREVIOUS APARTMENT, AFTER HE MOVED. HE TRIED TO WORK THIS OUT WITH PGW, BUT EVEN THOUGH HE PROVIDED EVIDENCE THAT HE HAD MOVED, THEY STILL SENT HIM A FINAL BILL. HE WANTS THE PUC TO MAKE PGW CREDIT HIS ACCOUNT FOR THE FINAL BALANCE, AND STRAIGHTEN THIS MATTER OUT. |
| F-00914920 | Closed | 1/16/2003 | COMPLAINANT STATES PGW HAS SUBMITTED FALSE, OR INCORRET DOCUMENTATION USED TO DETERMINE AMOUNT OF GAS USED. HE WANTS TO BE BILLED ONLY FOR THE AMOUNT OF GAS SERVICE USED AT THIS RESIDENCE. |
| F-00913620 | Closed | 8/27/2001 | COMPLAINANT STATES THAT HER GAS BILL JUMPED FROM $484.00 TO $1500.00. SHE STATES THAT WHEN THEY CHANGED HER METER, HER BILL WENT DOWN. SHE WANTS THE PUC TO INVESTIGATE HER COMPLAINT AND MAKE PGW ADJUST HER BALANCE. |
| F-00912591 | Closed | 9/28/2001 | COMPLAINANT STATES BELIEVES THE USAGE OF GAS RECORDED ON BILL IS INCORRECT. COMPLAINANT LIVES IN A SMALL ONE BEDROOM APARTMENT FROM THE MONTH OF DECEMBER 2000 - FEBRUARY 2001, COMPLAINANT GAS USAGE DOUBLED AND TRIPLED AND KEPT ESCALATING EVERY MONTH DRATICALLY. COMPLAINANT STATES SHE KNOWS THE GAS PRICES WENT UP, DOES NOT HAVE A PROBLEM WITH THAT. HOWEVER, DOES HAVE A PROBLEM WITH THE ALLEGED USAGE ON BILL. |
| F-00912588 | Closed | 8/29/2001 | COMPLAINANT STATES PGW CLAIMS THAT THE NEW AUTOMATIC READER INSTALLED AT 1518 WIDENER WAS SET INCORRECTLY, HENCE THE READINGS FOR THE YEAR 1999 WERE UNDER- ESTIMATED. A PROPER EXPLANATION WAS NOT SUBMITTED WITH THE $410.86 BILL THAT WAS MAILED IN JUNE OF 2000. UPON SEVERAL OCCASSIONS DURING PHONE CONVERSAT- IONS ABOUT THE CHARGES, A CLEAR DESCRIPTION OF THE CHARGES WASN'T DISCUSSED, BECAUSE PROPER DOCUMENTATION WAS NOT NOTED IN THE FILES. SHE WANTS THE PUC TO SHOW THAT PGW CAN PROVIDE CORRECT AND SUBSTANTIAL DOCUMENTATION TO WARRANT PAYMENT OF THIS DISPUTED BILL. |
| F-00911800 | Closed | 8/27/2001 | COMPLAINANT STATES THAT HE RECEIVED A BILL FOR $8000.00 FROM PGW. HE STATES THAT WHEN AMRS WERE INSTALLED IN HIS AREA, THE PGW TECHNICIAN WHO HAD TAKEN HIS READINGS STOPPED COMING AROUND. THEY ALSO STOPPED TAKING HIS MANDATORY 6 MONTH READINGS. HE STATES THAT PGW COULD MAKE AN APPOINTMENT AT ANY TIME TO ENTER HIS HOME TO TAKE A READING IN THE 4 YEARS SINCE THIS HAPPENED. HE WANTS THE PUC TO PROHIBIT PECO FROM CHARGING HIM FOR HIS OLD USAGE, AND MAKE THEM REDUCE HIS BALANCE BY $8000.00. |
| F-00909510 | Closed | 8/10/2001 | COMPLAINANT STATES HE HAS BEEN CHARGED WITH A BILL OF $3,120.96, THAT HE DOES NOT OWE. EVERY MONTH HE PAYS HIS BILLS. HE FEELS THAT HE IS BEING CHARGED WRONGFULLY. HE WANTS THE PUC TO GET PHILADELPHIA GAS WORKS OFF HIS BACK AND TO CHARGE HIM CORRECTLY. |
| F-00908695 | Closed | 4/6/2001 | COMPLAINANT STATES THE LANDLORD AT PROPERTY WAS STEALING GAS, THAT IS WHY SHE REQUESTED FOR PGW TO INVESTIGATE THIS BILL. SHE FEELS THAT SHE SHOULD NOT HAVE TO PAY THIS BILL. SHE WANTS THE PGW TO LOWER THE AMOUNT OF THE BILL. |
| F-00908131 | Closed | 5/29/2001 | COMPLAINANT STATES HEAT WAS LOST DURING 1999, SENT LETTERS TO ANNA VERNA'S OFFICE TO INVESTIGATE WHY SEVERAL PGW'S REPS COULD NOT REPAIR THE HEATING PROBLEM AT HER CONDO. A SWITCH WAS PURCHASED THAT DID NOT WORK AND DURING A TWO MONTH PERIOD, SHE LOST HEAT ON MANY OCCASIONS - LASTING DAYS AT A TIME. COMPLAINANT DOES NOT INTEND TO PAY FOR HEAT FOR THAT TIME. SHE WANTS THE PUC TO ADJUST HER CURRENT BILL AND DEDUCT $165 FROM SEASON SHE DID NOT RECEIVE ADEQUATE HEAT. |
Showing results 3701 - 3725 of 7484
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