Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-00907686 | Closed | 5/8/2001 | COMPLAINANT STATES IN FEBRUARY 2001, HE RECEIVED A SHOCKING BILL FOR $2,738 INVOICE #4876892607, FROM PGW, FOR THE 12/8/00 METER READING. HE WAS COMPLE- TELY OUTRAGED WHEN ANOTHER PGW BILL ARRIVED 40 DAYS LATER FOR $4,264.67. THIS SAME INVOICE #36365101243 ALSO HAS DUPLICATE COST OF SERVICE USED CHARGE THAT DON'T AGREE. PRIOR TO THIS INVOICE, HE CONSISTENTLY PAID WHAT PGW BILLED HIM. ON 1/20/01, HE AGREED TO PAY $58 FOR 36 MONTHS TO PAY OFF PGW'S UNDER CHARGING. HE WANTS THE PUC TO HELP HIM GET THE $1,931 CHARGE REMOVED FROM HIS INVOICE. |
| F-00906603 | Closed | 4/23/2003 | COMPLAINANT STATES THAT PGW RESTORED SERVICE AFTER A VALID REQUEST TO DIS- CONTINUE, AND RECONNECTED WITHOUT PROPER VERIFICATION OF THAT REQUEST. HE WANTS PGW TO THOROUGHLY INVESTIGATE PERTINENT CIRCUMSTANCES AND MAKE A FAIR AND IMPARTIAL JUDGMENT ACCORDING TO THE FACTS AND TO LEGITIMIZE THE FACT THAT AS A PUBLIC UTILITY, PGW WAS NEGLIGENT IN THEIR RESTORAGION POLICY BY NOT REQUIRING IDENTITY VERIFICATION AND TO VALIDATE MY ATTEMPT TO RESOLVE THIS MATTER WITH PGW WITH THEM REFUSING TO ACKNOWLEDGE THEIR FAULT IN THE CHAIN OF INCIDENTS WHICH RESULTED IN CHARGES, LATE FEES AND INTEREST ON AN OUTSTAN- DING BALANCE NOT INCURRED BY HIMSELF. |
| F-00904878 | Closed | 6/17/2002 | COMPLAINANT STATES THAT HER ESTIMATED READINGS WERE LOW AND SHE GOT HIGH BILLS AFTER THE COMPANY DID AN ACTUAL METER READING. HOWEVER, THEY WERE BASING THE BILLS ON THE NEW HIGHER PRICE PER UNIT. SHE WANTS THE CHARGES DETERMINED IN A FAIR MANNNER. |
| F-00903484 | Closed | 8/20/2001 | COMPLAINANT STATES THAT SHE IS HAVING BILLING PROBLEMS. SHE HAD A GAS EXPLO- SION IN 12/00. THEY REPLACED HER METER BECAUSE IT WAS RUNNING TOO FAST, AND HER BILLS SKYROCKETED. SHE THEN HAD PROBLEMS WITH HER PILOT LIGHT, AND THEY APPARENTLY TURNED IT ON FROM THE OFFICE. SHE WANTS THE PUC TO INVESTIGATE HER COMPLAINT, FIND OUT IF THEY CAN CONTROL HER METER FROM THE OFFICE, AND FIND OUT WHY HER BILLS ARE SO HIGH. |
| F-00903403 | Closed | 10/24/2001 | COMPLAINANT STATES SHE WANTS THE PUC TO INVESTIGATE HER CASE. SHE STATES HER BILL WENT UP TEN TIMES MORE THEN WHAT IT WAS. |
| F-00900534 | Closed | 4/26/2001 | COMPLAINANT STATES COMPLAINT IS IN REFERENCE TO PHILADELPHIA GAS WORKS DECIS- ION TO BILL THEM FOR THEIR FAILURE TO SEND CORRECT METER READINGS FROM SEPTE- MBER 1999 THROUGH JANUARY 2001. THEY MOVED TO THEIR APARTMENT IN SEPTEMBER 1999. A NEW GAS METER, CALLED AN AMR, WAS INSTALLED AT THAT TIME. THE AMR IS IN A BASEMENT, WHICH, UNTIL FEBRUARY 2001 THEY COULD NOT ACCESS, WITHOUT CONTACTING THEIR LANDLORD. IN FEBRUARY 2001 THEY RECEIVED A BILL INDICATING A BALANCE OF $1,886.32 WAS DUE. THEY ARE DISPUTING THE BILL BECAUSE PGW HAS A RESPONSIBILITY TO OBTAIN AN ACCURATE METER READING ONCE A MONTH, NOT ONCE A YEAR. THEY WANT THE PUC TO TELL PGW ASIA SMITH IS NOT RESPONSIBLE FOR PAYMENT OF THIS BILL DUE TO THEIR OVERSIGHT AND MALFUNCTIONING EQUIPMENT, AND INSTRUCT THEM TO REMOVE THIS CHARGE FROM HER ACCOUNT AND CONTINUE TO PROVIDE SERVICE AT THE CURRENT MONTHLY RATE. |
| F-00899237 | Closed | 4/23/2001 | COMPLAINANT STATES THE BCS ENTERED A DECISION IN THIS MATTER ON 4/2/01, AND THE COMPLAINANT REQUEST A HEARING BECAUSE THE BCS APPEARS TO HAVE PLACED UNWARRANTED FAITH IN THE RECORDS OF THE PHILADELPHIA GAS WORKS. THE DIDOMENI CO FAMILY REHABILITATED AND MOVED INTO HOUSE TEN YEARS AGO, EACH AND EVERY MONTH THE GAS WORKS SENT A BILL, AND EACH AND EVERY MONTH THE BILL WAS PAID. HE REQUEST THE PUC EXAMINE THE MANAGEMENT REPORT SET FORTH IN EXHIBIT A RELA- TING TO "BAD DEBT WRITE-OFF PRACTICES" AND INFAMOUS COMPUTER PROBLEMS" TO DETERMINE HOW THE MATTER COULD EFFECT HIM AND OR TIME THE BAR THE GAS WORKS BILL. |
| F-00898811 | Closed | 4/9/2001 | COMPLAINANT STATES COMPLAINT IS THAT HE WAS CHARGED FOR REPAIRS THAT SHOULD NOT HAVE BEEN BILLED TO HIM. HE WANTS THE PUC TO MAKE THE GAS COMPANY CHARGE THE PERSON WHO IS RESPONSIBLE FOR THE REPAIRS. |
| F-00898630 | Closed | 9/24/2001 | COMPLAINANT STATES THE COMPLAINT IS ABOUT GAS USED BEING IN SOMEONE ELSE'S NAME. THE NAME IS WILLIAMS FORBERS. SHE WAS BEING BILLED INSTEAD OF HIM BEING BILLED FOR GAS SERVICE. SHE WANTS THE PUC TO LOOK INTO THIS, BECAUSE SHE HAS TO PAY $100 PER MONTH TILL THE MATTER IS CLEARED UP. |
| F-00897740 | Closed | 4/23/2001 | COMPLAINANT STATES THE UNIT ADDRESS 2737 JEFFERSON STREET IS VACANT UNIT, ONLY STOREFRONT IN USE. PGW VERIFIED NO HEAT-NO COOKING STOVE. SHE PAYS ESTIMATED CHARGES. PGW, UPON HER REQUEST, TRACED GAS LINE AND CONFIRMS NO GAS USAGE BUT HER BILL JUMPED FROM $18.64 MONTH TO $1,437.92 TOTAL MISTAKE. SHE WANTS THE PUC TO ASSIGN HER CASE TO A KNOWABLE INVESTIGATOR TO OVERSEE PROPER PROCEDURE TO CORRECT WHAT SHE CLAIMS AS EXCESSIVE FORCE OF TOTAL INJU- STICE. |
| F-00896715 | Closed | 10/20/2001 | COMPLAINANT STATES SHE HAD REQUESTED THE COMPANY REMOVE A METER AND TEST IT AFTER RECEIVING A BILL OF $2,246.15. THE COMPANY REMOVED THE METER BUT NEVER TESTED IT BEFORE IT WAS DESTROYED. SHE STATES THAT BASED ON THE INVESTAGION BY BCS SHE WANTS THE PUC TO ORDER PGW TO FOREGO ANY FURTHER ATTEMPTS TO COL- LECT WHAT THEY TERM UNBILLED GAS USAGE FROM SEPT 1995 THROUGH JAN. 2001. |
| F-00893936 | Closed | 6/19/2002 | COMPLAINANT STATES THAT OVER TEN YEARS THE METER READINGS AND BILLING WERE INCONSISTENT. THE MONTHLY AVERAGE IS NOW FIVE OR SIX TIMES THE NORMAL SINCE INSTALLATION OF A NEW METER. HE WANTS THE METER TO BE TESTED AND TO CONTINUE TO PAY HIS MONTHLY PAYMENT PLUS $15. |
| F-00893783 | Closed | 9/17/2001 | COMPLAINANT STATES SIGNED LEASE AUGUST 1ST OF 2000 AND MOVED INTO THE APARTM- ENT SEPTEMBER 1ST 2000, DUE TO SURGERY THAT HAD TO BE TAKEN CARE OF & LOOKED AFTER. COMPLAINANT STATES WAS NOT THERE FOR ONE FULL MONTH. THE GAS COMPANY TOLD COMPLAINANT METER OUTSIDE WAS BROKEN AND THEY NEEDED TO GET IN THE BASE- MENT TO READ THE METER PROPERLY. COMPLAINANT WILL PAY THE SERVICE CHARGE BUT DOES NOT WANT TO BE BILLED FOR SOMETHING NEVER USED. |
| F-00893415 | Closed | 3/21/2002 | COMPLAINANT STATES THAT THEIR GAS USAGE AND BUDGET PAYMENTS INCREASED AFTER INSTALLATION OF NEW METERS. THEY WANT THE METERS CHECKED AND AN EXPLANANTION. |
| F-00889612 | Closed | 8/22/2001 | COMPLAINANT STATES DURING THE SUMMER OF 2000, HER GAS BILL SOARED FROM LESS THAN $100 TO MORE THAN $3,000 FOR ONE MONTH TO THE OTHER. SHE CONSTANTLY RECEIVES "ESTIMATED GAS BILLS". SHE REQUESTED A NEW METER. THREE DIFFERENT TEAMS CAME OUT AND SHE STILL DOES NOT HAVE A NEW METER. SHE WANTS THE PUC TO INSTALL A NEW METER, ERADICATE THE GAS BILL AND RETURN HER MONEY FOR THE ESCALATED BILL OF $3,000. |
| F-00889528 | Closed | 8/29/2001 | COMPLAINANT STATES THE RESIDENCE AT 611 EAST COURTLAND STREET, PHILADELPHIA HAS BEEN GIVEN ESTIMATED BILLS FOR 24 MONTHS. HE HAS ATTACHED COPIES OF PAST BILLS THAT FROM EACH MONTH THE GAS COMPANY HAS ESTIMATED HIS BILLS TOO HIGH. HE STATES IT IS IMPOSSIBLE FOR A HOUSEHOLD TO USE $558.85 WORTH OF GAS IN ONE MONTH. HE WANTS THE PUC TO GET THESE CHARGES DROPPED. HE ALSO WANTS THE PUC TO COMPARE HIS LAST YEAR BILL TO THIS YEAR CURRENT BILL. |
| F-00888597 | Closed | 10/11/2001 | COMPLAINANT STATES SINCE SHE HAS LIVED AT 400 KINGSLEY STREET, PHILADELPHIA PA 19128 IN 1992, EACH WINTER HER GAS BILLS START OUT NORMAL THE FIRST MONTH OR SO AND THEN SHE RECEIVES AN OUTRAGEOUS BILL FOR $500 - $700. SHE STATES THERE IS NO WAY THAT A MONTHLY GAS BILL CAN GO FROM $100 TO $500. SHE STATES NO ONE IS AT HOME DURING THE DAY. SHE WANTS THE PUC TO LOOK INTO THIS AND TO RESOLVE THE PROBLEM. |
| F-00883855 | Closed | 1/30/2002 | COMPLAINANT STATES THAT PGW FILED TO RESPOND TO NUMBEROUS REQUESTS FOR ACTUAL METER READINGS OVER TWO YEARS AND VASTLY OVERESTIMATED BILLING, THAT THE PGW D ID NOT CHANGE HIS METER AS THEY CLAIMED OR SEND REPRESENTATIVES ON THE FOUR DA TES THEY SCHEDULED. |
| F-00882796 | Closed | 11/9/2001 | COMPLAINANT STATES THE PROPERTY WAS UNOCCUPIED, THERE WAS NO USE OF HOT WATER, COOKING AND BAKING, AND THE THERMOSTAT WAS SET AT 58 DEGREES TO PREVENT FREEZING OF WATER PIPES. WHEN HE GOT THE FIRST GAS BILL, HE IMMEDIA- TELY COMPLAINED THAT THE BILL WAS EXCESSIVELY HIGH. HE WANTS THE PUC TO PLEASE ADJUST THE GAS BILL TO A FAIR AND REASONABLE AMOUNT. |
| F-00879755 | Closed | 12/26/2001 | COMPLAINANT STATES WHEN HE PURCHASED HIS PROPERTY, PGW TRANSFERRED THE BALAN- CE FROM THE PREVIOUS OWNER TO HIS ACCOUNT. HE WANTS THE CHARGES RESCINDED. |
| F-00877186 | Closed | 11/13/2001 | COMPLAINANT STATES THAT SHE WAS OVERCHARGED $1311.81 IN 1992.HE HAD REQUESTED THAT THEY READ THE METER AND CHARGE HIM THE EXACT AMOUNT OF THE BILL. WITH THE ESTIMATED BILL HE WAS CHARGED INTEREST FOR UNPAID BILLS AND HE DOES NOT FEEL HE SHOULD PAY INTEREST ON A BILL THAT WAS OVER & ABOVE THE AMOUNT OF THE ACTUAL BILL. |
| F-00876327 | Closed | 8/9/2002 | COMPLAINANT STATES THAT THE PUC SENT HIM A LETTER, STATING THAT HE OWES $851.93 FOR GAS AT HIS CURRENT ADDRESS BUT HE HAD PAID ALL THE BILLS. HE WANTS HIS PAST ACCOUNT TO BE CLEARED. |
| F-00876211 | Closed | 10/14/2001 | COMPLAINANT STATES PHILADELPHIA GAS CLAIMS HE DID NOT TURN IN A LIHEAP GRANT FOR 1999. HE HAS NOT RECEIVED A LIHEAP GRANT SINCE 1997. BECAUSE THE LIHEAP PROGRAM SAID HE WAS NO LONGER ELIGIBLE DUE TO HIS INCOME OF $7.50 AN HOUR. PHILADELPHIA GAS WORKS TACKED $200 ONTO HIS BILL WHICH HE FEELS SHOULD NOT BE THERE. HE WANTS THE PUC TO WORK OUT A FAIR PAYMENT PLAN. |
| F-00875836 | Closed | 8/27/2001 | COMPLAINANT STATES THAT SHE HAS BEEN CHARGED AN EXORBITANT USAGE AMOUNT. SHE DISAGREES WITH PGW'S AMOUNT, AND THINKS THAT SHE MIGHT HAVE A FOREIGN LOAD PROBLEM. SHE STATES THAT SHE IS FRUGAL WITH HER USAGE, AND THAT THEY CHARGE HER THE SAME AMOUNT AS THEY CHARGE HOMEOWNERS WHO HEAT THE WHOLE HOUSE. SHE STATES THAT IT IS UNFAIR OF PGW TO ESTIMATE BILLS, AND SHE WANTS THEM TO CAL- CULATE WHAT SHE USED BASED ON WHAT THEY RECORD FROM THE NEW METERS ON THE STREET BEFORE PRICES SOARED. SHE WANTS THE PUC TO REVIEW HER BILLING RECORDS AND MAKE PGW ADJUST HER BILL. |
| F-00872339 | Closed | 10/1/2001 | COMPLAINANT STATES ON 9/6/00 HIS GAS BILL WAS $20.34 WHICH HE PAID BRINGING HIS BILL TO ZERO. ON THE NEXT BILL, IT HAD JUMPED TO OVER $1,200, EVEN THOUGH HE USED ONLY 14 CCF OF GAS FROM AUGUST TO SEPTEMBER 11, 2000. HE WOULD LIKE THE ERRONEOUS CHARGES REMOVED FROM HIS PHILADELPHIA GAS WORKS BILL. HE ALSO WOULD LIKE AN EXPLANATION OF WHERE THESE MYSTERIOUS CHARGES CAME FROM. |
Showing results 3726 - 3750 of 7484
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