Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-00871840 | Closed | 5/14/2001 | COMPLAINANT STATES THAT HER PAYMENT PLAN AMOUNT IS TOO HIGH. PGW PUT HER ON A 12 MONTH PAYMENT PLAN. SHE ALSO STATES THAT SHE WOULD LIKE A TELEPHONIC HEARING. SHE WANTS THE PUC TO PUT HER ON A 24 MONTH PAYMENT PLAN. |
| F-00871772 | Closed | 1/2/2002 | COMPLAINANT STATES COMPLAINT HAS BEEN ONGOING FOR OVER A YEAR. PGW HAS REPEATEDLY CLAIMED THAT HE OWES THEM BOGUS AMOUNTS ON THIS ACCOUNT. THESE AMOUNTS HAVE BEEN AS HIGH AS OVER $3,000 AND AS LOW AS UNDER $200. HE WOULD LIKE A FULL REVIEW OF HIS ACCOUNT, HE WOULD ALSO LIKE FOR PGW TO EXPLAIN HOW THEY CAN CONTINUOUSLY CHANGE THE AMOUNT OF THIS FINAL BILL TO THE EXTREMES THAT THEY HAVE AND CALL IT ACCURATE. |
| F-00871449 | Closed | 6/19/2002 | COMPLAINANT STATES THAT PGW NEVER CREDITED HIS PAYMENT OF $1804 ALTHOUGH HE SHOWED THEM HIS CANCELLED CHECK NUMEROUS TIMES, AND THEY CONTINUE TO ADD $50 A MONTH FOR A LATE FEE AND HAVE THREATENED SHUT-OFF. HE WANTS THIS INVESTI- GATED AND THE BILLING CORRECTED. |
| F-00870073 | Closed | 1/5/2002 | COMPLAINANT STATES SHE WAS OVERCHARGED AND WOULD LIKE TO HAVE A NEW METER INSTALLED BEGINNING WITH A ZERO BALANCE. |
| F-00869961 | Closed | 10/11/2001 | COMPLAINANT STATES COMPLAINT IS THAT THE PHILADELPHIA GAS WORKS SENT HIM AN EXCESSIVE HIGH BILL, THE TIME OF 10/18/99 TO 5/10/00. HE FEELS THAT HE DID NOT USE THE AMOUNT OF GAS STATED BY THE COMPANY IN THIS TIME FRAME. HE WANTS THE PUC TO TELL PHILADELPHIA GAS WORKS TO RELIEVE HIM OF THIS EXCESSIVE HIGH BILL. |
| F-00866286 | Closed | 4/4/2001 | COMPLAINANT STATES SHE HAS AN ELECTRIC HOT WATER HEATER AND ELECTRIC STOVE AND ONLY USE GAS FOR HEATING PURPOSES. SHE STATES HER PILOT LIGHT TO THE GAS HEATER WAS NOT ON FROM JUNE UNTIL OCTOBER OR NOVEMBER WHEN PGW CAME & TURNED THE PILOT BACK ON. SHE STATES PGW DID NOT DO A THOROUGH JOB AND NO ONE CAME OUT TO INVESTIGATE PGW'S EQUIPMENT. |
| F-00863365 | Closed | 6/19/2002 | COMPLAINANT STATES THAT HER BILL WENT FROM $45 A MONTH TO $200 BETWEEN APRIL AND JUNE 2000, WHEN SHE ACTUALLY USED LITTLE GAS. SHE THINKS THERE MAY HAVE BEEN AN ERROR IN METER READING, AND WANTS IT TO BE INVESTIGATED AND THE BILL- ING CORRECTED. |
| F-00863113 | Closed | 4/15/2002 | COMPLAINANT STATES THAT SHE WAS OVERCHARGED BECAUSE OF ESTIMATED READINGS AND THE MATTER HAS STILL NOT BEEN SETTLED AFTER SEVERAL YEARS. SHE WANTS THE PUC TO HELP SETTLE THE DISPUTE. |
| F-00862430 | Closed | 9/18/2001 | COMPLAINANT STATES FOR THE FIRST EIGHT MONTHS, HE WAS NEVER SENT A BILL. THEN THE FIRST BILL HE RECEIVED WAS CLOSE TO $900. THERE AFTER HE WAS PENAL- IZED FOR INTEREST AND LATE CHARGES ON THE FULL AMOUNT. HE FEELS THAT AFTER ALL OF THE ADDITIONAL FEES ARE DROPPED, HE WOULD OWE LESS THAN $900. |
| F-00858289 | Closed | 9/20/2001 | COMPLAINANT STATES SHE FEELS THAT THE BUDGET IS TOO HIGH TO PAY ALONG WITH HER REGULAR BILL. SHE HAS BEEN UNEMPLOYED SINCE 12-00, AND HAS ONLY WORKED THREE WEEKS THIS YEAR. SHE WANTS THE PUC TO MAKE THE BUDGET LOWER, SO THAT SHE CAN PAY WITHOUT HAVING HER SERVICE SHUT OFF. |
| F-00858176 | Closed | 4/24/2003 | COMPLAINANT STATES COMPLAINT IS THE ASTRONOMICAL AMOUNT OF OVER $17,000.00 FOR A HEATING BILL. SHE WANTS THE PUC TO REDUCE THIS BILL TO A MORE CONCEIV- ABLE AMOUNT FOR HEATING SEASONS. |
| F-00857796 | Closed | 8/23/2001 | COMPLAINANT STATES PGW UNDERESTIMATED HIS BILLS AND FAILED TO OBTAIN AN ACCU- RATE READING DURING THIS PERIOD. HE FEELS PGW SHOULD BE RESPONSIBLE FOR THE ENTIRE AMOUNT OF THE BILL, AS THIS WAS THEIR DOING & NO FAULT OF HIS. HE WANTS PGW TO ERASE OR AT LEAST GRANT HIM A LARGER CREDIT THAN $110. |
| F-00854068 | Closed | 10/24/2001 | COMPLAINANT STATES SHE WAS ON A BUDGET BUT JUST BECAME LAID OFF AS OF OCT 4, 2001. THERE HAS NOT BEEN A DECISION MADE YET ON HER UNEMPLOYMENT. SHE HAD PREVIOUSLY MADE A PAYMENT PLAN WITH THE COMPANY BEFORE OUR DECISION WAS MADE OF $109.00. SHE WOULD LIKE TO HAVE THE $46.00 EXTRA TERMINATED FROM OUR DECISION. SHE WILL SET UP PAYMENTS TO MAKE THIS UP AS SOON AS SHE IS EMPLOYED OR HAS A DECISION ON HER UNEMPLOYMENT. |
| F-00852387 | Closed | 10/4/2001 | COMPLAINANT STATES BACK IN 1999, SHE ENTERED AN AGREEMENT PLAN TO PAY DOWN HER BILL. SINCE THAT YEAR SHE PAID HER AVERAGE OF $50 A MONTH ON TIME BASED ON THAT SHE HAS BEEN CHARGED MONTHLY A LATE FEE ($2, $5, ETC). SHE HAS CALL- ED BUT WAS NEVER GIVEN A REASONABLE EXPLANATION BY PHILADELPHIA GAS WORKS. SHE WANTS CREDIT FOR THE OVER TWO YEARS WORTH OF LATE CHARGES WRONGLY CHARGED TO HER. |
| F-00851800 | Closed | 6/17/2002 | COMPLAINANT STATES THAT SHE CONTACTED PGW WHEN SHE STOPPED RECEIVING BILLS. FOR A TIME THEY CLAIMED THEY HAD NO RECORD OF HER AND THE APARTMENTS ON THE FIRST FLOOR SHARED A METER, AND SHE SHOULD PAY HER NEIGHBOR. NOW THEY FOUND HER RECORDS AND CHARGED HER FOR FOUR MONTHS OF UPAID BILLS. SHE ALSO CANNOT GET THE MONEY BACK FOR HER NEIGHBOR, WHO MOVED. SHE WANTS HER ACCOUNT TO BE CLEARED. |
| F-00850747 | Closed | 10/29/2001 | COMPLAINANT STATES FIRST OF ALL, COMPLAINANT HAD NO IDEA AS TO THE NATURE OF THE PREVIOUS INVESTIGATION - NOTHING WAS TOLD AS TO HOW & WHY YOU RULED AGAINST COMPLAINANT. COMPLAINT IS THE HUGE - IMPOSSIBLY HUGE BILLS FROM 11/98 - 12/99, ESPECIALLY A $490.34 BILL FROM 12/10/98 - 1/13/99. THE COMPLAINANT WOULD LIKE THE PUC TO DISMISS THESE HUGE OVERCHARGES & GET A REASONABLE (UNDER $50) A MONTH TO PAY OFF REMAINING AMOUNT. |
| F-00844317 | Closed | 10/15/2001 | COMPLAINANT STATES ENTERED HIS MOTHER IN A NURSING HOME IN 1998, HE HAD KEPT GAS ON A MINIMUM DURING WINTER MONTHS (HOUSE WAS EMPTY) AND TURNED THE GAS OFF IN THE SUMMER. IN 1998, SOMEHOW THE ACCOUNT WAS PUT IN JOHN'S NAME, HE RECEIVED A FINAL STATEMENT FOR PARASKA WITH $295.72 CREDIT. HE DID NOT RECE- IVE ANY BILLS UNTIL 6/19/00. HE WANTS TO KNOW WHERE THE CREDIT WENT TO. |
| F-00843359 | Closed | 10/25/2001 | COMPLAINANT STATES SHE WANTS THE PUC TO DROP THIS GAS BILL. SHE DOES NOT FEEL RESPONSIBLE FOR THIS BILL SINCE IT WAS A PGW CALIBRATION ERROR FROM 1996. SHE FEELS THEY NEED PROPER MAINTANCE TO THEIR EQUIPMENT. SHE WOULD LIKE THE PUC TO SEND OUT A TECHNICIAN TO CHECK THE METER AT LEAST ONCE A YEAR. |
| F-00841482 | Closed | 11/20/2000 | COMPLAINANT STATES HER BILLS FOR THE PAST FEW YEARS HAVE BEEN MISCALCULATED AND EXCESSIVE. SHE WANTS A $400-$500 REFUND FOR THE OVERPAYED BILLS. |
| F-00841274 | Closed | 5/14/2001 | COMPLAINANT STATES THE CHARGES COMPUTED BY DERRICK THOMAS (UTILITY COMPLAINT INVESTIGATOR0 ARE INCORRECT. FIRST SHE SHOULD NOT OWE ANY OUTSTANDING CHARG- ES FOR GAS USAGE AT 2349 SAINT ALBAN'S PLACE. SHE MADE PAYMENTS WHILE SHE LIVED THERE AND HER GAS SHOULD HAVE BEEN DISCONNECTED AS OF APPROXIMATELY 9/23/97. SHE STATES SHE WENT TO PGW'S CHESTNUT ST LOCATION IN PHILADELPHIA ON 8/26/99 AND MIKE HUFFNAGLE PURPORTEDLY REMOVED $1,496.92 PLUS INTEREST FROM HER OUTSTANDING PGW BILL. WELL MR. HUFFNAGLE MISREPRESENTED TO HER WHAT HE SAID HE DID. SHE WANTS THE $1,496.92 REMOVED FROM HER BILL FOR 2349 ST. ALBAN'S, REDUCE AMOUNT OWED FOR 542 A SOUTH 48TH ST, PROVIDE A MORE CLEAR AND DETAILED ACCOUNTING OF WHAT AMOUNTS SHE ACTUALLY OWES. |
| F-00837619 | Closed | 6/18/2002 | COMPLAINANT STATES THAT PGW HAS ATTACHED BILLS FOR SOMEONE ELSE TO HER ACCOUNT WITHOUT HER PERMISSION AND SHE HAS NOT BEEN ABLE TO GET THEM TO COR- RECT IT. SHE WANTS THE PUC TO INTERVENE. |
| F-00837232 | Closed | 10/29/2001 | COMPLAINANT STATES THEY HAVE BEEN AVERAGING BETWEEN $30.00 AND $40.00 A MONTH FOR 20 YEARS. IN JUNE OF 2000 THEY RECEIVED A BILL WITH CURRENT CHARGES DUE OF $2195.67. AFTER NOTIFING THE GAS WORKS THEY WERE TOLD THAT THERE METER HAD NOT BEEN READ FOR OVER 7 YEARS. THEY CONTINUED SENDING BILLS AND ADDING ON MORE FINANCE CHARGES. THEY SPOKE TO THE PUC AND THE INVESTIGATOR TOLD THEM TO PAY THEIR CURRENT BILLS BUT NOT TO PAY THE DISPUTED AMOUNT. CONVERSATIONS WITH PUC & PGW WITH NO RESOLUTION. THEY RECEIVED A SHUT OFF NOTICE ON 5/30/01 THEY NOTIFIED THE COMPANY ON 6/5/01 AN SPOKE TO A MR. MARTINEX A PGW WHEN THEY TRIED TO EXPLAIN THE SITUATION HIS ANSWER WAS HE DID NOT CARE IF THE DISPUTED IT. WE WILL GET WHAT'S OURS. PGW STATED WE HAVE BEEN DOING THIS FOR 15 YEARS AND WE WILL GET OUR MONEY. THEN THEY RECEIVED A VISIT FROM PGW AND THEY TRIED TO SHUT OFF THEIR SERVICE. THEY NOTIFIED THE PUC AND WHERE TOLD THEY COULD NOT SHUT IT OFF SINCE IT WAS IN DISPUTE. ON 9/25/01 THEY RECEIVED A LETTER FROM MR. MCCANN'S OFFICE (COLLECTION DEPARTMENT FOR PGW) NOTIFYING THEM THAT THERE WOULD BE A MUNICIPAL LEAN AGAINST THEIR PROPERTY IF THEY DID NOT PAY THE BALANCE BY 10/9/01. WHEN THEY SPOKE TO MR MCCANN AND EXPLAINED THE SITUATION HE APOLOGIZED FOR THEM GETTING THE LETTER AND STATED THEY MIGHT NOT OWE ANY THING OR PGW MIGHT OWE THEM MONEY. THEY RECEIVED A DECISION FROM PUC AND IT WAS EVEN MORE THEN WHAT WAS OWED IN THE DISPUTED MATTER. |
| F-00835658 | Closed | 3/10/2003 | COMPLAINANT STATES HE DOES NOT BELIEVE HIS GAS BILL IS CORRECT. HE WANTS TO WIPE OUT PREVIOUS CHARGES AND INTEREST. |
| F-00835625 | Closed | 9/19/2001 | COMPLAINANT STATES COMPLAINT IS OVER AN EFFORT TO CLARIFY A BILLING PROBLEM WHICH HAS EXISTED SINCE THE TIME HE MOVED INTO THE PROPERTY AT 3447 WEST PENN STREET ON 11/15/98. FOR THE FIRST SIX MONTHS OR SO, HE DID NOT RECEIVE A GAS BILL. HE MOVED OUT OF THE HOUSE ON 6/16/00 AND RECEIVED A FINAL BILL FOR $618.84. HE WANTS THE PUC TO ADJUST OR ELIMINATE THE ALLEGED BALANCE DUE. |
| F-00835402 | Closed | 4/7/2003 | COMPLAINANT STATES SHE WANTS THE COMPANY TO TAKE OFF THE $1,000 OFF THE BILL WHICH SHE STATES THAT SHE DOES NOT OWE. |
Showing results 3751 - 3775 of 7484
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