Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-00852387 | Closed | 10/4/2001 | COMPLAINANT STATES BACK IN 1999, SHE ENTERED AN AGREEMENT PLAN TO PAY DOWN HER BILL. SINCE THAT YEAR SHE PAID HER AVERAGE OF $50 A MONTH ON TIME BASED ON THAT SHE HAS BEEN CHARGED MONTHLY A LATE FEE ($2, $5, ETC). SHE HAS CALL- ED BUT WAS NEVER GIVEN A REASONABLE EXPLANATION BY PHILADELPHIA GAS WORKS. SHE WANTS CREDIT FOR THE OVER TWO YEARS WORTH OF LATE CHARGES WRONGLY CHARGED TO HER. |
| F-00851800 | Closed | 6/17/2002 | COMPLAINANT STATES THAT SHE CONTACTED PGW WHEN SHE STOPPED RECEIVING BILLS. FOR A TIME THEY CLAIMED THEY HAD NO RECORD OF HER AND THE APARTMENTS ON THE FIRST FLOOR SHARED A METER, AND SHE SHOULD PAY HER NEIGHBOR. NOW THEY FOUND HER RECORDS AND CHARGED HER FOR FOUR MONTHS OF UPAID BILLS. SHE ALSO CANNOT GET THE MONEY BACK FOR HER NEIGHBOR, WHO MOVED. SHE WANTS HER ACCOUNT TO BE CLEARED. |
| F-00850747 | Closed | 10/29/2001 | COMPLAINANT STATES FIRST OF ALL, COMPLAINANT HAD NO IDEA AS TO THE NATURE OF THE PREVIOUS INVESTIGATION - NOTHING WAS TOLD AS TO HOW & WHY YOU RULED AGAINST COMPLAINANT. COMPLAINT IS THE HUGE - IMPOSSIBLY HUGE BILLS FROM 11/98 - 12/99, ESPECIALLY A $490.34 BILL FROM 12/10/98 - 1/13/99. THE COMPLAINANT WOULD LIKE THE PUC TO DISMISS THESE HUGE OVERCHARGES & GET A REASONABLE (UNDER $50) A MONTH TO PAY OFF REMAINING AMOUNT. |
| F-00844317 | Closed | 10/15/2001 | COMPLAINANT STATES ENTERED HIS MOTHER IN A NURSING HOME IN 1998, HE HAD KEPT GAS ON A MINIMUM DURING WINTER MONTHS (HOUSE WAS EMPTY) AND TURNED THE GAS OFF IN THE SUMMER. IN 1998, SOMEHOW THE ACCOUNT WAS PUT IN JOHN'S NAME, HE RECEIVED A FINAL STATEMENT FOR PARASKA WITH $295.72 CREDIT. HE DID NOT RECE- IVE ANY BILLS UNTIL 6/19/00. HE WANTS TO KNOW WHERE THE CREDIT WENT TO. |
| F-00843359 | Closed | 10/25/2001 | COMPLAINANT STATES SHE WANTS THE PUC TO DROP THIS GAS BILL. SHE DOES NOT FEEL RESPONSIBLE FOR THIS BILL SINCE IT WAS A PGW CALIBRATION ERROR FROM 1996. SHE FEELS THEY NEED PROPER MAINTANCE TO THEIR EQUIPMENT. SHE WOULD LIKE THE PUC TO SEND OUT A TECHNICIAN TO CHECK THE METER AT LEAST ONCE A YEAR. |
| F-00841482 | Closed | 11/20/2000 | COMPLAINANT STATES HER BILLS FOR THE PAST FEW YEARS HAVE BEEN MISCALCULATED AND EXCESSIVE. SHE WANTS A $400-$500 REFUND FOR THE OVERPAYED BILLS. |
| F-00841274 | Closed | 5/14/2001 | COMPLAINANT STATES THE CHARGES COMPUTED BY DERRICK THOMAS (UTILITY COMPLAINT INVESTIGATOR0 ARE INCORRECT. FIRST SHE SHOULD NOT OWE ANY OUTSTANDING CHARG- ES FOR GAS USAGE AT 2349 SAINT ALBAN'S PLACE. SHE MADE PAYMENTS WHILE SHE LIVED THERE AND HER GAS SHOULD HAVE BEEN DISCONNECTED AS OF APPROXIMATELY 9/23/97. SHE STATES SHE WENT TO PGW'S CHESTNUT ST LOCATION IN PHILADELPHIA ON 8/26/99 AND MIKE HUFFNAGLE PURPORTEDLY REMOVED $1,496.92 PLUS INTEREST FROM HER OUTSTANDING PGW BILL. WELL MR. HUFFNAGLE MISREPRESENTED TO HER WHAT HE SAID HE DID. SHE WANTS THE $1,496.92 REMOVED FROM HER BILL FOR 2349 ST. ALBAN'S, REDUCE AMOUNT OWED FOR 542 A SOUTH 48TH ST, PROVIDE A MORE CLEAR AND DETAILED ACCOUNTING OF WHAT AMOUNTS SHE ACTUALLY OWES. |
| F-00837619 | Closed | 6/18/2002 | COMPLAINANT STATES THAT PGW HAS ATTACHED BILLS FOR SOMEONE ELSE TO HER ACCOUNT WITHOUT HER PERMISSION AND SHE HAS NOT BEEN ABLE TO GET THEM TO COR- RECT IT. SHE WANTS THE PUC TO INTERVENE. |
| F-00837232 | Closed | 10/29/2001 | COMPLAINANT STATES THEY HAVE BEEN AVERAGING BETWEEN $30.00 AND $40.00 A MONTH FOR 20 YEARS. IN JUNE OF 2000 THEY RECEIVED A BILL WITH CURRENT CHARGES DUE OF $2195.67. AFTER NOTIFING THE GAS WORKS THEY WERE TOLD THAT THERE METER HAD NOT BEEN READ FOR OVER 7 YEARS. THEY CONTINUED SENDING BILLS AND ADDING ON MORE FINANCE CHARGES. THEY SPOKE TO THE PUC AND THE INVESTIGATOR TOLD THEM TO PAY THEIR CURRENT BILLS BUT NOT TO PAY THE DISPUTED AMOUNT. CONVERSATIONS WITH PUC & PGW WITH NO RESOLUTION. THEY RECEIVED A SHUT OFF NOTICE ON 5/30/01 THEY NOTIFIED THE COMPANY ON 6/5/01 AN SPOKE TO A MR. MARTINEX A PGW WHEN THEY TRIED TO EXPLAIN THE SITUATION HIS ANSWER WAS HE DID NOT CARE IF THE DISPUTED IT. WE WILL GET WHAT'S OURS. PGW STATED WE HAVE BEEN DOING THIS FOR 15 YEARS AND WE WILL GET OUR MONEY. THEN THEY RECEIVED A VISIT FROM PGW AND THEY TRIED TO SHUT OFF THEIR SERVICE. THEY NOTIFIED THE PUC AND WHERE TOLD THEY COULD NOT SHUT IT OFF SINCE IT WAS IN DISPUTE. ON 9/25/01 THEY RECEIVED A LETTER FROM MR. MCCANN'S OFFICE (COLLECTION DEPARTMENT FOR PGW) NOTIFYING THEM THAT THERE WOULD BE A MUNICIPAL LEAN AGAINST THEIR PROPERTY IF THEY DID NOT PAY THE BALANCE BY 10/9/01. WHEN THEY SPOKE TO MR MCCANN AND EXPLAINED THE SITUATION HE APOLOGIZED FOR THEM GETTING THE LETTER AND STATED THEY MIGHT NOT OWE ANY THING OR PGW MIGHT OWE THEM MONEY. THEY RECEIVED A DECISION FROM PUC AND IT WAS EVEN MORE THEN WHAT WAS OWED IN THE DISPUTED MATTER. |
| F-00835658 | Closed | 3/10/2003 | COMPLAINANT STATES HE DOES NOT BELIEVE HIS GAS BILL IS CORRECT. HE WANTS TO WIPE OUT PREVIOUS CHARGES AND INTEREST. |
| F-00835625 | Closed | 9/19/2001 | COMPLAINANT STATES COMPLAINT IS OVER AN EFFORT TO CLARIFY A BILLING PROBLEM WHICH HAS EXISTED SINCE THE TIME HE MOVED INTO THE PROPERTY AT 3447 WEST PENN STREET ON 11/15/98. FOR THE FIRST SIX MONTHS OR SO, HE DID NOT RECEIVE A GAS BILL. HE MOVED OUT OF THE HOUSE ON 6/16/00 AND RECEIVED A FINAL BILL FOR $618.84. HE WANTS THE PUC TO ADJUST OR ELIMINATE THE ALLEGED BALANCE DUE. |
| F-00835402 | Closed | 4/7/2003 | COMPLAINANT STATES SHE WANTS THE COMPANY TO TAKE OFF THE $1,000 OFF THE BILL WHICH SHE STATES THAT SHE DOES NOT OWE. |
| F-00835328 | Closed | 8/20/2001 | COMPLAINANT STATES THAT BEFORE HE MOVED IN 6/2000, HE NOTIFIED PGW OF THIS PERSONALLY, CANCELLING HIS SERVICE. HE THEN BEGAN RECEIVING BILLS AT HIS NEW ADDRESS FOR SERVICE AT HIS OLD ADDRESS. THIS HAS BEEN GOING ON FOR OVER 1 YEAR, AND PGW NOW CLAIMS THAT HE OWES THEM $657.51. HE WANTS THE PUC TO FIND OUT WHY THEY NEVER COMPLETED THE CANCELLATION, AND WHY THEY ARE STILL BOTHER- ING HIM. HE ALSO WANTS THE PUC TO MAKE PGW CREDIT HIS ACCOUNT FOR $657.51. |
| F-00834404 | Closed | 10/24/2001 | COMPLAINANT STATES HE WANTS PHILA GAS WORKS TO SHOW HIM IN PRINT CONFIRMATION THAT HE OWES THEM A BILL. HE STATES THEY SAY HE OWES BILLS FOR APT #2 WHEN NO ONE OCCUPIED IT AND THEY DID NOT READ THE METER FOR THEM MONTHS THEY EST- IMATED IT. |
| F-00834102 | Closed | 11/16/2001 | COMPLAINANT STATES THE PHILADELPHIA GAS WORKS ALWAYS OVERCHARGED THEM FOR GAS PAYMENTS. COMPLAINANT DISCUSSED THIS PROBLEM WITH THEM SEVERAL TIMES AND NOTHING WAS EVER DONE. COMPLAINANT WANTS THE PUC TO TAKE THE LATE PAYMENTS AS WELL AS OVERCHARGES OFF AND PUT THEIR GAS BACK ON. |
| F-00833864 | Closed | 8/30/2001 | COMPLAINANT STATES COMPLAINT IS OVERBILLING WITHOUT PROOF OF USAGE. THE CURRENT AND PREVIOUS USAGE INDICATES NO BILLING HIGHER THAN $150 EVER. COMP- LAINANT WANTS THE PUC TO REDUCE THE BILL BACK TO PRIOR OR ESTIMATED BILL- ING PLAN, REDUCE MONTHLY ESTIMATED BILLING PLAN TO $90 A MONTH FROM THE EXCE- SSIVE $130 CURRENTLY REQUIRED. |
| F-00832191 | Closed | 10/11/2001 | COMPLAINANT STATES DURING THE YEARS 1997, 1998, 1999 HE COMPLAINED TO THE PHILADELPHIA GAS COMPANY THAT HE SMELLED GAS LEAKING AT THE METER. THEY WOULD HAVE A COMPANY WORKER COME OUT TO CHECK IT, SOMETIMES TWICE A YEAR. PRIOR TO THE THREE YEARS HE WAS ON A BUDGET PLAN. THE READINGS WERE EXTREME- LY HIGH AND DURING THE SUMMER THEY REQUESTED THAT HE PAY $150 A MONTH. HE WANTS THE PUC TO MAKE A COMPARISION OF PREVIOUS BILL IN THE LAST TWELVE MON- THS SINCE THE INSTALLMENT OF THIS NEW METER. IN MAKING THIS COMPARISION IT SHOULD BE DETERMINED THAT HE HAS BEEN OVER CHARGED AND IS WARRANT A REFUND. |
| F-00831881 | Closed | 8/13/2001 | COMPLAINANT STATES THAT PGW IS REBILLING HIM FOR SERVICES HE PAID FOR LAST YEAR. HE STATES THAT HE WAS GIVEN A LOW ESTIMATE BECAUSE PGW DID NOT READ HIS METER. HE WANTS TO KNOW WHY HE HAS TO PAY FOR PGW'S ERROR. HE WANTS THE PUC TO INVESTIGATE WHY PGW DID NOT READ HIS METER, WHY THIS ERROR WENT UNDE- TECTED FOR 7 MONTHS, WHY HE WAS BEING SENT ESTIMATED BILLS, AND WHY PGW DID NOT INFORM HIM OF THIS ERROR BEFORE BILLING HIM. HE WANTS THE PUC TO MAKE PGW IMPLEMENT POLICIES TO STOP THESE BILLING ERRORS. |
| F-00831477 | Closed | 10/23/2001 | COMPLAINANT STATES PGW CONTENDS SHE HAD BROKE A SETTLEMENT AGREEMENT IN 1/99, 3/99, AND 4/99. THIS IS NOT CORRECT. THIS AGREEMENT ORIGINALLY ENTERED INTO ON MAY 12, 199 WAS NEVER DULY SERVICED BY PGW. THE AGREEMENT DATE ENDED WITH A MAY 18, 200 PAYMENT. PGW VIOLATED THIS AGREEMENT ON SEVERAL OCCASION BY; FAILING TO REMOVE UNJUSTIFIED LIEN PLACED ON CREDIT HISTORY REPORT. SHE WANTS THE PUC TO CONFIRM THE AGREEMENT SUMMARY AMOUNT HAS BEEN PAID, REMOVE LIEN FROM CREDIT HISTORY, AND CREDIT HER ACCOUNT FOR ANY MONIES PAID TO PREVENT SHUT-OFF OR IN ERROR OF COMPUTING HER BALANCE DUED ON HER ACCOUNT. |
| F-00830364 | Closed | 4/30/2001 | COMPLAINANT STATES SHE IS ON A D.P.A PENDING SSI, SHE HAS NUMEROUS AMOUNTS OF PHYSICAL PROBLEMS & MENTAL; EMOTIONAL PROBLEMS. SHE NOTICED THAT NO GAS BILL WAS IN HER MAIL FOR ABOUT ELEVEN MONTHS. SHE WANTS THE PUC TO HELP LOWER HER BILL, PHILADELPHIA GAS WORKS IS NOW SAYING TO PAY $44.85 MONTHLY. |
| F-00826639 | Closed | 8/7/2001 | COMPLAINANT STATES THAT THERE IS A DISCREPANCY IN HER JANUARY-FEBRUARY 2000 GAS BILL. SHE STATES THAT HER ESTIMATED READING WAS 8669, WHILE HER ACTUAL USAGE WAS 559. PGW BILLED HER $1465.42 FOR THIS BILLING CYCLE. SHE WANTS THE PUC TO MAKE PGW CREDIT HER ACCOUNT FOR $1465.42 IN ADDITION TO THE $208.00 THAT THEY ALREADY CREDITED. SHE ALSO WANTS THE PUC TO MAKE PGW CLEAR HER CREDIT REPORT AND REMOVE ANY FINANCE CHARGES FROM THIS. |
| F-00825712 | Closed | 10/26/2001 | COMPLAINANT STATES THE ORGINAL COMPLAINT THAT WAS FILED IN APRIL OF 1999 WAS DUE TO HIGH BILLS. HER SERVICE WAS TERMINATED & RESTORED. SHE FOUND THAT SEVERAL BILLS WERE NOT ACCOUNTED FOR EVEN THOUGH SHE HAD BEEN MAKING THE PAY- MENTS. SHE WOULD LIKE HER ACCOUNT CREDITED FOR THE PAYMENTS SHE HAD MADE AND THEY HAVE NO RECORD OF. SHE STATES THE BILL OF $702.14 SHOULD BE DELETED SINCE SHE HAS BEEN CONSTANTLY MAKING PAYMENTS OF $100.00 MONTHLY. SHE STATES ON OCT 19, 2001 SHE MADE A PAYMENT OF $411.00 AND SHE WOULD LIKE THAT TO COVER HER NEXT TWO MONTHLY PAYMENTS. SHE HAS BEEN SET UP ON A AGREEMENT BUT WOULD LIKE A TELEPHONE HEARING. |
| F-00824961 | Closed | 8/9/2001 | COMPLAINANT STATES FOR SEVERAL MONTHS, DID NOT RECEIVE A BILL FROM PHILADELP- HIA GAS WORKS. WHEN DID GET A BILL, IT WAS FOR OVER $1,000. PHILADELPHIA GAS WORKS IS RESPONSIBLE FOR SENDING A MONTHLY GAS BILL AND THEY DID NOT FOR SEVERAL MONTHS. ON 8/18/00, SIGNED AN AGREEMENT WITH PHILADELPHIA GAS WORKS THAT COMPLAINANT WOULD PAY $239 ON 8/18/00 AND THEN EACH MONTH WOULD PAY $185. COMPLAINANT WANTS THE PUC TO HELP IN ADHERING TO THE AGREEMENT SIGNED ON 8/18/00 AND JULY 2001 OR ERASE THE TOTAL BILL. |
| F-00824783 | Closed | 3/13/2001 | COMPLAINANT STATES COMPLAINT INVOLVES PGW'S FAILURE TO ISSUE A MONTHLY BILL FOR THE PERIOD OF 11/4/99 TO 7/10/99 AND THE SUBSEQUENT "MAKE UP" BILL ISSUED IN THE AMOUNT OF $229.98. HE IS DISPUTING THE QUANTITY OF GAS USED DURING THIS PERIOD, AS WELL AS THE RESULTING $229.98 CHARGE AND ANY AND ALL LATE/ FINANCE CHARGES RESULTING FROM SAME. HE ASK THAT THE PGW PROVIDE MORE RELIA- BLE DATA TO SUPPORT THE CHARGES. HE WOULD ALSO LIKE TO KNOW THE EXACT DATES HIS METER WAS READ, AND SOME WAY TO VERIFY THIS. |
| F-00822063 | Closed | 5/22/2001 | COMPLAINANT STATES THAT PGW INFORMED HIM THAT THEY WOULD INSTALL AN ELECTRIC GAS METER IN HIS HOME. THIS ONLY HAPPENED AFTER SOME TIME, AND ALTHUGH HE THOUGHT THAT THE ESTIMATED BILLING WOULD STOP AFTER THIS, IT CONTINUED FOR 3-4 MONTHS. WHEN HE ASKED WHY THIS WAS STILL HAPPENING, THEY INFORMED HIM THAT THERE WERE NOT ENOUGH METERS IN HIS AREA FOR THEM TO READ HIS METER. THEY THEN INSTALLED A NEW METER, AS THE OTHER ONE WAS DEFECTIVE, BUT STILL ESTIMATED HIS BILLS. HE WANTS THE PUC TO MAKE PGW BASE HIS BILLS ON ACTUAL METER READINGS. |
Showing results 3751 - 3775 of 7448
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