Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| Z-00941971 | Closed | 3/27/2002 | COMPLAINANT STATES THAT SHE IS NOT ABLE TO PAY $225 A MONTH AND ASKS FOR THE AMOUNT TO BE LOWERED. |
| Z-00940322 | Closed | 9/16/2002 | COMPLAINANT STATES SHE IS NOT ABLE TO MAKE REQUIRED DEPOSIT OF $560 AT ONE TIME AND $170 A MONTH THEREAFTER. SHE WANTS THE DEPOSIT AND THE PAYMENTS TO BE LOWERED. |
| Z-00936325 | Closed | 9/10/2001 | COMPLAINANT STATES THE BILL IS TOO HIGH, HE CAN NOT PAY THAT MUCH. HE FEELS THAT SOMETHING IS WRONG WITH HIS METER. |
| Z-00935970 | Closed | 1/28/2002 | COMPLAINANT STATES SHE IS NOT ABLE TO $500.00 ALL AT ONCE. SHE STATES SHE WILL BE ABLE TO MAKE THE PAYMENT OF $99.00 MONTHLY AS SCHEDULED. |
| Z-00935162 | Closed | 8/14/2001 | COMPLAINANT STATES THAT HIS BUDGET PAYMENTS ARE TOO HIGH. HE WANTS THE PUC TO LOWER HIS PAYMENTS, AND FIND OUT WHY HIS BILLS ARE SO HIGH. |
| Z-00927572 | Closed | 12/3/2001 | COMPLAINANT STATES PGW INSTALLED A NEW METER IN HOUSE APPROXIMATELY THREE YEARS AGO. AFTER THE INSTALLATION PGW DID NOT SEND COMPLAINANT A GAS BILL. THEY CONTACTED PGW SEVERAL TIMES FOR ABOUT THREE MONTHS, BUT THEY STILL DID NOT RECEIVE A BILL. AFTER TWO YEARS PGW DECIDES TO SEND THEM A BILL FOR OVER $3,000. COMPLAINANTS WANTS THE PUC TO TELL PGW THAT THEY CAN NOT AFFORD THEIR AVERAGE GAS USAGE PLUS ADDITIONAL AMOUNT ON A BALANCE WHICH WAS NOT THEIR FAULT. |
| Z-00926532 | Closed | 12/16/2003 | COMPLAINANT STATES THAT THEY OWE PGW OVER $7,000 AND ARE BEING THREATENED WITH TERMINATION. THEY CANNOT AFFORD TO PAY $400 A MONTH. THEY OFFER TO PAY THE CURRENT BILL PLUA $50 A MONTH. |
| Z-00925982 | Closed | 12/26/2001 | COMPLAINANT STATES HE CAN AFFORD TO PAY HIS MONTHLY BUDGET AMOUNT PLUS $25 PER MONTH UNTIL THE ARREARAGE IS PAID OFF. |
| Z-00924819 | Closed | 10/15/2001 | COMPLAINT STATES SHE FEELS SHE HAS BEEN OVERCHARGED FOR THE LAST YEAR. SHE HAS CONTACTED THE COMPANY IN REFERENCE TO THIS MATTER WITH NO CHANGE. SHE WOULD LIKE THE PUC TO MAKE THE COMPANY REPLACE THE MATTER. SHE STATED SHE NEEDED A PAYMENT ARRANGEMENT DUE TO THIS PROBLEM SO SHE IS ASKING FOR A NEW ARRANGEMENT TO BE SET AND SHE AGREED TO PAY THIS AMOUNT PLUS $15.00 ON THE BACK BILL EACH MONTH. |
| Z-00923918 | Closed | 9/17/2001 | COMPLAINANT STATES SHE KNOWS THAT SHE OWES PGW MONEY AND SHE IS MAKING PAYME- NTS. SHE IS IN BANKRUPTCY CHAPTER 13, AND SHE DOES NOT MAKE A WHOLE BUNCH OF MONEY. SHE STATES SHE ALSO HAS OTHER BILLS THAT SHE HAS TO PAY. SHE WOULD LIKE THE PUC TO SEE IF THEY CAN GET HER A LOWER MONTHLY PAYMENT. |
| Z-00923010 | Closed | 3/4/2002 | COMPLAINANT STATES THAT SHE IS NOT ABLE TO PAY HER BACK UTILITY BILLS AND SHE WANTS THEM DROPPED. |
| Z-00922682 | Closed | 9/10/2001 | COMPLAINANT STATES SHE CAN'T AFFORD WHAT THEY CHARGEE. SHE CURRENTLY HAS AN OUTSTANDING BALANCE FROM LAST WINTER, BUT SHE IS PAYING THE MOST SHE CAN PAY A MONTH. SHE WANTS THE PUC TO TELL THE COMPANY THAT SHE ONLY LIVES ON ONE PAYCHECK A MONTH AND THAT SHE CAN ONLY AFFORD $200 A MONTH. |
| Z-00921675 | Closed | 7/2/2001 | COMPLAINANT STATES THAT HER GAS BILLS ARE TOO HIGH FOR HER APARTMENT. SHE STATES THAT THE LANDLORD PUT AN OVERSIZED HEATER IN, AND SHE HAS BEEN FIGHT- ING HER GAS BILL FOR 7 YEARS. SHE STATES THAT THERE IS NO WAY THAT SHE IS USING THE AMOUNT OF GAS THAT SHE IS PAYING FOR, AND SHE WANTS THE PUC TO FIND OUT WHY HER GAS BILLS ARE SO HIGH. |
| Z-00921540 | Closed | 5/23/2001 | COMPLAINANT STATES SHE CAN'T AFFORD $165 A MONTH. SHE STATES IT REALLY GALLS HER THAT THEY CAN'T MANAGE THEMSELVES AND HAVE CORRUPT THIEVES RUNNING THE PLACE, THEN WANT TO INCREASE RATES BY 65%. SHE WANTS THE PUC TO MAKE PHILAD- ELPHIA GAS WORKS WORK WITH HER. |
| Z-00921196 | Closed | 5/21/2001 | COMPLAINANT STATES THAT SHE CANNOT MAKE HER PAYMENTS BECAUSE HER HUSBAND IS DISABLED. HE APPLIED FOR DISABILITY BUT IS WAITING FOR THE APPLICATION TO GO THROUGH. SHE WANTS THE PUC TO HELP HER SO THAT SHE CAN STILL HAVE GAS WHILE SHE FINDS OUT WHAT HER INCOME WILL BE. |
| Z-00920713 | Closed | 8/20/2001 | COMPLAINANT STATES THAT SHE CAN'T AFFORD HER BUDGET PAYMENT. SHE WANTS THE PUC TO LOWER IT. |
| Z-00918339 | Closed | 6/20/2001 | COMPLAINANT STATES THAT PGW IS HOLDING HER ACCOUNTABLE FOR ANOTHER PERSON'S GAS BILL THAT WAS INCURRED WHEN THEY WERE LIVING TOGETHER. SHE STATES THAT SHE HAD THE ACCOUNT SWITCHED TO HER NAME, AND PGW WANTS HER TO PAY THE WHOLE BILL. SHE WANTS THE PUC TO MAKE PGW BILL HER FOR HALF OF THE CHARGES. |
| Z-00915985 | Closed | 10/12/2001 | COMPLAINANT STATES COMPLAINT IS THAT SHE MOVED OUT OF A PROPERTY (6342 MORTON STREET) ON 11/1/99. THE GAS COMPANY AT 212 W. CHELTEN AVE. WAS INFORMED OF THIS MOVE PRIOR TO THE DATE AND THEY WERE PROVIDED WITH A COPY OF HER LEA- SE AS PROOF OF RESIDENCEY FOR HER CURRENT ADDRESS (5307 N. 12TH ST). DURING THE TIME THAT SHE DID NOT RECEIVE A BILL, SHE CALLED THE COMPANY TO NO AVAIL. SHE FINALLY RECEIVED A BILLS WITH VERY HIGH AMOUNTS. SHE WANTS THE PUC TO ASK HER GAS COMPAN TO DEDUCT ANY PORTION OF THE GAS BILL FROM 6342 MORTON STREET AS OF 11/1/99 TO THE PRESENT TIME. |
| Z-00907913 | Closed | 4/17/2001 | COMPLAINANT STATES IN THE MONTH OF JULY 2000 - A REQUEST FOR A REFUND FOR HER CREDIT BALANCE WAS SUBMITTED BY PHA MANAGER JANICE BLOUNT. IN OCTOBER OF 2000 IN A TELEPHONE CONVERSATION WITH MR. SETTLES OF PGW, MRS. BLOUNT AGAIN REQUESTED THE CREDIT BALANCE. IN NOVEMBER SHE GOT A RECEIPT FROM PGW STATING HER CREDIT WAS $18 AND SOME ODD DOLLARS. IN JANUARY OF 2001 SHE ALSO RECEIVED A GAS BILL OF $291. SHE WANTS TO KNOW WHY SHE DID NOT RECEIVE ANY CREDIT BALANCE UNTIL AFTER THE PGW'S RATE HIKE, AND IF SHE STILL OR DID OWE THEM ANY MONEY, WHY DIDN'T THEY TAKE THE WHOLE REFUND AND STILL THEY DID NOT. |
| Z-00902562 | Closed | 5/23/2001 | COMPLAINANT STATES THAT IN 10/2000 AFTER A LONG PERIOD OF TIME WHEN PGW DID NOT READ HER METER AND AFTER NUMEROUS ATTEMPTS TO OBTAIN A METER READING, PGW INSTALLED AN AMR METER. IN 11/2000, THEY SENT HER A BILL CONTAINING A BACK BALANCE OF ABOUT $5000.00. SHE STATES THAT SHE DOESN'T OWE THIS MONEY AS SHE HAS ALWAYS PAID HER BILLS COMPLETELY AND ON TIME. SHE WANTS THE PUC TO SUS- PEND PAYMENT OF THE BACK BILL PENDING A DECISION, MAKE PGW ELIMINATE THE CLAIMED ARREARAGE, RULE THAT SHE OWES ONLY THE ONGOING ACTUAL USAGE AS REPOR- TED BY THE AMR, AND DECLARE CONSISTENT WITH THE TARIFF AND OTHER REGULATIONS THAT PGW MAY NOT GO BACK ANY FURTHER THAN A 6 MONTH PERIOD IN DETERMINING WHETHER ANY FINES OR PENALTIES MAY BE APPROPRIATELY PLACED AGAINST PGW FOR FAILURE TO FOLLOW THE TARIFF. LAW, AND ANY REGULATIONS THAT GOVERN THEM. SHE ALSO WANTS THE PUC TO DIRECT PGW TO PROVIDE ALL RELEVANT USAGE FIGURES AND RATE INFORMATION AS WELL AS ANY OTHER INFORMATION NEEDED TO EXPLAIN THE METHOD OF COMPUTATION FOR THE ARREARAGE THAT PGW CLAIMS. |
| Z-00892280 | Closed | 2/13/2001 | COMPLAINANT STATES HE KNOWS HE WAS OVERCHARGED FOR HIS GAS BILLS STARTING IN OCTOBER 1999. HE STATES HE WORKS IN THE RESTAURANT BUSINESS AND IS NOT AT HOME (16) HOURS A DAY. HE WOULD LIKE THE PUC TO GET HIS BILLS ADJUSTED TO A NORMAL AMOUNT. HE IS WILLING TO PAY EACH CURRENT BILL PLUS $50 PER MONTH TO PAY OFF ANY OFFSETS. |
| Z-00877233 | Closed | 3/22/2001 | COMPLAINANT STATES AFTER CALLING PHILADELPHIA GAS WORKS ABOUT A $94 GAS BILL DUE 12/6/00. THE FIRST PERSON (DONALD) WOULDN'T DO ANYTHING. HE CALLED AGAIN AND GOT DANIEL. AFTER TWO MORE WEEKS HE RECEIVED A BILL FOR $689.00. HE STATES SINCE THIS OCCURRED IN 1997 BY THE GAS COMPANY EMPLOYEE HE FEELS HE SHOULD NOT BE CHARGED TO HIM. |
| Z-00873056 | Closed | 5/14/2001 | COMPLAINANT STATES THAT PGW OVERCHARGED HER FOR ALMOST ONE FULL YEAR. SHE ALSO STATES THAT HER PAYMENT PLAN IS TOO HIGH. SHE WANTS THE PUC TO INVESTI- GATE THIS, POSSIBLY REFUND HER ACCOUNT, AND PUT HER ON A BUDGET OF $154.00 PER MONTH. |
| Z-00872968 | Closed | 1/24/2002 | COMPLAINANT STATES SHE NEEDS A PAYMENT PLAN THAT SHE CAN AFFORD. TAKE IN TO CONSIDERATION INCOME AND OTHER REQUIRED BILLS. |
| Z-00872205 | Closed | 12/10/2001 | COMPLAINANT STATES HE NEEDS THE PUC TO COME UP WITH A BETTER BUDGET PLAN. HE CAN NOT AFFORD TO PAY $500 A MONTH FOR ONE UTILITY. HE NEEDS A FAIR AND REASONABLE PAYMENT ARRANGEMENT. |
Showing results 426 - 450 of 7448
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