Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| Z-00871874 | Closed | 5/29/2001 | COMPLAINANT STATES THAT SHE HAS NOTICED MISTAKES IN THE ESTIMATIONS OF HER BILLS. SHE WANTS TO GET COPIES OF HER BILLS FOR THE LAST 3 YEARS TO PROVE THAT THERE IS A PROBLEM. SHE WANTS THE PUC TO SET A HEARING SO THAT SHE CAN PROVE THIS. SHE ALSO WANTS THE PUC TO CORRECT THE MISTAKES ON HER BILL AND PENALIZE PGW. |
| Z-00871719 | Closed | 5/3/2001 | COMPLAINANT STATES UPON MOVING INTO THE DWELLING AT 4764 RORER STREET, NUMER- OUS ATTEMPS HAD BEEN MADE TO CHANGE THE NAMES ON THE BILLING STATEMENT AND OPEN AN ACCOUNT IN COMPLAINANT'S NAME. THIS WAS TO NO AVAIL. AS A RESULT, COMPLAINANT AND THREE SMALL CHILDREN SPENT SEVERAL WINTER MONTHS WITHOUT THE USAGE OF GAS DESPITE REPEATED ATTEMPTS TO CORRECT THE MATTER. COMPLAINANT STATES THERE IS NO WAY THE BILL FOR ELEVEN MONTHS IS OVER $2,000, WINTER LAST THREE MONTHS. |
| Z-00870976 | Closed | 4/18/2001 | COMPLAINANT STATES SHE DOES NOT UNDERSTAND HOW SHE OWES PHILADELPHIA GAS WORKS OVER $4,000, EVEN IF SHE DOES SHE CAN'T GIVE THEM $315 A MONTH. SHE STATES SHE IS ON PUBLIC ASSISTANCE RIGHT NOW, AND IS ABOUT TO GET TURNED OFF. SHE JUST WANTS TO KNOW IF SHE CAN GET ANOTHER BUDGET, THAT IS ALL. |
| Z-00870419 | Closed | 4/26/2001 | COMPLAINANT STATES SHE WAS QUOTED AN AMOUNT TO PAY ON A MONTHLY BASIS ($240). SHE CAN'T AFFORD TO PAY THAT MUCH, SHE CAN AFFORD TO PAY ($175) ON A MONTHLY BASIS. SHE WOULD APPRECIATE IF PHILADELPHIA GAS WORKS HONORED HER $175 A MONTH BASIS. |
| Z-00866944 | Closed | 1/19/2001 | COMPLAINANT STATES HER GAS SERVICE WAS DISCONNECTED IN AUGUST OF 2000. SHE IS STILL BEING BILLED FOR SERVICE FOR THE MONTHS OF SEPT., OCT., NOV., & DEC. SHE HAS SENT IN NUMEROUS CARDS WITH METER READINGS ON IT. AND NO ONE HAS COME TO VERIFY HER READINGS AND SHE HAS BEEN HOME EVERYDAY. SHE WANTS SOME- ONE TO COME AND TO VERIFY HER METER READING SO SHE CAN HAVE HER SERVICE RECO- NNECTED. |
| Z-00861411 | Closed | 8/20/2001 | COMPLAINANT STATES THAT HE CAN'T AFFORD HIS BUDGET AMOUNT. HE WANTS THE PUC TO LOWER IT, AND MAKE PECO CHECK THEIR EQUIPMENT AND HIS METER FOR ACCURACY. |
| Z-00851736 | Closed | 3/5/2002 | COMPLAINANT STATES THAT SHE HAS BEEN OVERBILLED AND WANTS IT TO BE INVESTI- GATED. |
| Z-00850179 | Closed | 1/5/2001 | COMPLAINANT STATES HER COMPLAINT IS THAT SHE SHOULDN'T OWE A $2,000 GAS BILL. SHE STATES SHE CALLED THE COMPANY NUMEROUS TIMES TO INFORM THEM OF THIS. THERE REPLY TO HER WAS THAT THEY WERE AWARE OF THE PROBLEM, AND THEY WERE HAVING A COMPUTER PROBLEM. IN MARCH OF 2000 SHE RECEIVED HER FIRST BILL IN THREE YEARS, FOR $2,164.53. SHE STATES EVERYTHING IN HER HOUSE IS ELECTRIC, SHE ONLY USES GAS FOR HEATING WHICH IS NO MORE THAN SIX MONTHS OUT OF THE YEAR. SHE WANTS THE PUC TO MAKE PHILADELPHIA GAS WORKS ADJUST HER BILL ACCO- RDINGLY. |
| Z-00850018 | Closed | 3/22/2002 | COMPLAINANT STATES THAT HE IS RECEIVING DOUBLE LATE CHARGES ON HIS BILL PLUS COLLECTION FEES. HE IS NOT ABLE TO PAY THE $300 A MONTH PLUS HIS CURRENT BILL. HE OFFERS TO PAY $100 OVER THE BILL AND ASKS THEM TO STOP ADDING THE OTHER CHARGES. |
| Z-00839142 | Closed | 5/11/2001 | COMPLAINANT STATES THAT HER GAS BILL IS TOO HIGH. SHE WANTS THE PUC TO LOWER HER BUDGET. |
| Z-00837506 | Closed | 5/28/2002 | COMPLAINANT STATES THAT PGW DID NOT RECORD HIS METER READINGS AND BILLED HER FOR OVER $500, WHICH SHE DOES NOT BELIEVE SHE SHOULD PAY. |
| Z-00837450 | Closed | 12/21/2000 | COMPLAINANT STATES ONE MONTH LAST WINTER, SHE WAS BILLED $262, SHE MISPLACED THE BILL. SHE THOUGHT THIS WAS HIGH, IT'S THE HIGHEST BILL SHE HAD. SHE STATES SHE ONLY HAS HOT WATER SPRING, SUMMER & FALL MONTHS. BY PAYING $99 A MONTH SHE THOUGHT THAT HER BILL SHOULD BE $0 BALANCE BY OCTOBER. SHE WANTS THE PUC TO LET HER REMAIN ON A BUDGET PLAN & REVIEW & REDUCE THE $262 BILL. |
| Z-00836387 | Closed | 5/23/2001 | COMPLAINANT STATES THAT HE HAS HIGH BILLS DUE TO AN OLD METER AND THE PUC COMPUTER SYSTEM. AFTER NUMEROUS ATTEMPTS TO RECTIFY THIS, THEY FINALLY CHANGED HIS GAS METER. HE STATES THAT HE LIVES ALONE AND HAS NO CHILDREN, AND THAT THERE IS NO WAY THAT HE HAS USED $2637.38 IN GAS AS OF 3/20/01. HE WANTS THE PUC TO MAKE PGW CREDIT HIS ACCOUNT FOR $2000 AND HE WILL PAY THE DIFFERENCE PLUS HIS REGULAR BILL. |
| Z-00833397 | Closed | 1/2/2001 | COMPLAINANT STATES COMPLAINT IS ABOUT BEING OVERBILLED BY PHILADELPHIA GAS WORKS. HE WANTS THE PUC TO CORRECT THE OVERBILLING PROBLEM THAT HAS BEEN A THREE YEAR PROBLEM. |
| Z-00832674 | Closed | 11/20/2000 | COMPLAINANT STATES SHE CAN NOT AFFORD HER CURRENT PAY ARRANGEMENT AND WOULD INSTEAD LIKE TO PAY THE NORMAL BILL PLUS $25 EXTRA PER MONTH. |
| Z-00831732 | Closed | 10/16/2000 | COMPLAINANT STATES HE CAN NOT AFFORD HIS MONTHLY BILL AND REQUESTS TO EITHER MAKE LOWER PAYMENTS OR TO RECEIVE SOME KIND OF HELP. |
| Z-00826895 | Closed | 5/14/2001 | COMPLAINANT STATES THAT PGW TERMINATED HIS SERVICE WITHOUT GIVING HIM PRIOR NOTIFICATION. PGW INSTALLED A NEW METER LAST YEAR, AND THEN BILLED HIM $2000 FOR IT. WHEN HE REQUESTED THAT PGW INVESTIGATE THIS, THEY TERMINATED HIS SERVICE. HE WANTS THE PUC TO INVESTIGATE THIS, MAKE PGW RENEW THEIR SERVICE AND POSSIBLY ADJUST HIS BILL. |
| Z-00825316 | Closed | 1/31/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS UNFAIR PRACTICES ARE HER COMPLAINT. SHE OWES $651.89 FOR THE MONTH OF (4-24 TO 5/19/00), BUT HOWEVER THEY HAVE NOT SHOWN HER HOW THEY CAME UP WITH THAT AMOUNT, NOR HAVE THEY PROVEN THE MACHINE THAT USED TO COUNT USAGE WAS NOT MALFUNCTIONING. SHE WANTS THE PUC TO MAKE PHILADELPHIA GAS WORKS BE ACCOUNTABLE FOR THEIR ERA AND CANCEL ALL BACK PAYMENTS ($651.89) FOR HER GAS BILL. |
| Z-00824561 | Closed | 11/15/2000 | COMPLAINANT STATES HIS GAS HAS BEEN UNCONTROLLABLE AND HIS BILLS ARE ALSO TOO HIGH. HE HAS BEEN UNABLE TO GET HIS THERMOSTAT SERVICED AND WOULD LIKE THIS MATTER TO BE RESOLVED. HE WANTS A MINIMUM OF $300 IN CREDIT FROM PGW. |
| Z-00822458 | Closed | 12/4/2000 | COMPLAINANT STATES IN RESPONSE TO LTR OF 10/25/00, THE BUDGET PLAN OF $99 PER MONTH IS MUCH TOO HIGH. HIS TOTAL GROSS INCOME FROM D.P.W. IS ONLY $205 PER MONTH. HIS RENT IS $160, AS YOU CAN SEE HE CAN'T AFFORD THE PROPOSED BUDGET PLAN. HE WOULD LIKE THE BUDGET PLAN REDUCED TO ABOUT $20 - $25 PER MONTH. |
| Z-00819982 | Closed | 10/16/2000 | COMPLAINANT STATES HIS GAS WAS SHUT OFF AFTER THE COMPANY FAILED TO CHECK THE BACKGROUND OF THE SITUATION AND HE WANTS HIS SERVICE RESTORED. |
| Z-00818946 | Closed | 4/18/2001 | COMPLAINANT STATES COMPLAINT IS THE ELECTRONIC PAYMENTS SENT BY MELLON BANK NEVER CREDITED TO HIS PHILADELPHIA GAS WORKS RESIDENTIAL ACCOUNT. HE STATES PGW ADAMENTLY DENIES HAVING RECEIVED PAYMENT FOR THE DISPUTED MONTHS, ALSO PGW HAS CHARGED LATE CHARGES OF APPROXIMATELY $10 PER MONTH FOR ALL CURRENT SERVICE. HE WANTS THE PUC TO HELP HIM GET ALL DISPUTED AMOUNTS EXPUNGED FROM HIS ACCOUNT, ESPECIALLY ALL LATE CHARGES. |
| Z-00818507 | Closed | 5/3/2001 | COMPLAINANT STATES THE BILLS SHE RECEIVED IN APRIL, MAY, JUNE, JULY & AUGUST IS COMPLAINT. SHE STATES SHE USES NO GAS, AND HEAT WAS NOT NEEDED. SHE ASKED FOR PHILADELPHIA GAS WORKS TO COME OUT AND SEE FOR THEMSELVES, THEY NEVER DID. SHE WANTS THE PUC TO HAVE PHILADELPHIA GAS WORKS COME OUT AND SHOW HER HOW HER BILL IS SO HIGH IN THE SUMMER, OR ADJUST THE BILL AND SHE WILL PAY ONLY THE TRUTH ABOUT HER BILL AND BILLS TO COME. |
| Z-00817864 | Closed | 5/14/2001 | COMPLAINANT STATES THAT HE HAS BEEN INCORRECTLY BILLED DUE TO A GAS LEAK THAT WAS NOT REPAIRED PROPERLY. HE CALLED THEM TWICE BECAUSE HE SMELLED GAS IN HIS HOUSE, AND PGW DID NOT FIX THE LEAK RIGHT AWAY. HIS NEXT BILL REFLECTED HIGHER USAGE RATES THAN AVERAGE, AND HE THINKS THAT THEY ARE BILLING HIM FOR THE LEAK. COMPLAINANT WANTS THE PUC TO MAKE PGW REFUND HIS ACCOUNT FOR THE EXCESS. |
| Z-00817490 | Closed | 1/17/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS TRANSFERRED HIS ACCOUNT WITHOUT NOTICE OR CONFIRMATION. WHEN THIS ILLEGAL TRANSFER WAS DONE THEY GAVE HIM NO ACCURATE READING UNTIL THE PUC WAS INVOLVED. HE WANTS THE PUC TO SET REGULATIONS CONCERNING ILLEGAL TRANSFER OF ACCOUNTS. |
Showing results 451 - 475 of 7448
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.
