Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20028643 | Closed | 10/15/2002 | COMPLAINANT ALLEGES SMELL OF GAS WAS DETECTED IN THE BASEMENT AND THE COMPANY CHECKED A FEW PIPES AND DID NOT DETECT ANY LEAKS AND LEFT. COMPLAINANT WAS CHARGED FOR THE PERSON COMING OUT TO THE HOUSE AND WAS NOT TOLD ABOUT ANY CHARGES THAT WOULD APPLY TO THEIR BILL AND REQUESTS A CREDIT OF CHARGES. |
| C-20028642 | Closed | 10/15/2002 | COMPLAINANT REQUESTS AMOUNT LOWERED SO THAT SHE CAN AFFORD TO HAVE HER SERVICE TURNED BACK ON. |
| C-20028641 | Closed | 10/9/2002 | COMPLAINANT REQUESTS COMPANY REMOVE THE CHARGE OF $50.00 FROM THEIR BILL. |
| C-20028640 | Closed | 10/8/2002 | COMPLAINANT ALLEGES GAS CHARGE OVER A FOUR MONTH PERIOD IS IMPOSSIBLE SINCE THE ONLY APPLIANCE IS A GAS HEATER. COMPLAINANT REQUESTS BILL BE CORRECTED. |
| C-20028639 | Closed | 10/7/2002 | COMPLAINANT WISHES TO UNDERSTAND HOW BILL IS CALCULATED AND HOW "OVER USAGE" IS FIGURED AND REQUESTS A LIMIT ON SUMMER BILLS SO PERSONS CAN ADJUST GAS USAGE TO BE UNDER THE LIMIT. |
| C-20028593 | Closed | 9/30/2002 | COMPLAINANT STATES HER BILL IS NOT RIGHT SINCE THERE IS NO WAY SHE USED THAT MUCH GAS. SHE WANTS THE PUC TO GIVE HER A REASONABLE PAYMENT PLAN IF THE BILL IS CORRECT. |
| C-20028576 | Closed | 9/26/2002 | COMPLAINANT STATES HE RECEIVED A BILL FOR $778.38 AND THEN RECEIVED NOTICE THE BILL WAS INCORRECT. THEN HE WAS TOLD IT WAS CORRECT. HE PAID HIS BILL FOR THE ACTUAL AMOUNT HE USED. HE WANTS THE PUC TO INVESTIGATE THIS BILL. |
| C-20028575 | Closed | 9/25/2002 | COMPLAINANT STATES HE HAD A PARTS AND LABOR AGREEMENT WITH PGW. HE HAD THEM REMOVE THE THERMOSTAT FOR CENTRAL AIR. THEY ALSO REMOVED HIS PROPERTY THER- MOSTAT FROM HIS PROPERTY WITHOUT HIS PERMISSION. HE WANTS THEM TO REPLACE THIS UNIT. |
| C-20028556 | Closed | 9/27/2002 | COMPLAINANT STATES PGW IS OVERCHARGING AND RIPPING HIM OFF. HE KEEPS GETTING WRONG BILL STATEMENTS. HE WANTS PUC TO GIVE HIM A FAIR PAYMENT AND FIND OUT WHY HIS BILL IS SO HIGH IN SUMMER. |
| C-20028554 | Closed | 9/25/2002 | COMPLAINANT STATES SHE CAN NOT PAY $280 BY 9/26/02. SHE WOULD LIKE THE TIME EXTENDED AND THEN SHE WILL PAY HER GAS BILL PLUS $15 EXTRA UNTIL SHE IS CAUGHT UP. |
| C-20028537 | Closed | 9/19/2002 | COMPLAINANT STATES IN NOVEMBER OF 2001 HER CARBON MONOXIDE DETECTOR WENT OFF AND SHE CALLED PGW. A TECHNICIAN CAME TO CHECK THE HEATER AND LEFT AFTER 5 MINUTES, TELLING HER HER HEATER WAS DIRTY. SHE HAD IT CLEANED BY A PRIVATE COMPANY 1 MONTH EARLIER. PGW CHARGED HER $50 FOR THIS VISIT. SHE WAS NOT TOLD OF THE FEE IN ADVANCE AND SHE HAS A PARTS AND LABOR PLAN. SHE WANTS THE PUC TO ORDER PGW TO REFUND THE $50 THAT SHE PAID FOR THIS INCIDENT. |
| C-20028536 | Closed | 9/19/2002 | COMPLAINANT STATES SHE THINKS SHE WAS OVERBILLED SINCE SHE FIRST CALLED THE GAS COMPANY. SHE HAD ALREADY COMPLAINED AND WAS ONLY PAYING NEW MONTHLY CHARGES AND NOW THEY WANT TO SHUT OFF HER GAS. SHE WANTS PUC TO INVESTIGATE, TAKE AWAY THE OVERCHARGE, AND PUT HER ON A BUDGET PLAN. IF THERE IS NO OVER CHARGE, SHE WANTS TO PAY $25.00 A MONTH. |
| C-20028535 | Closed | 9/19/2002 | COMPLAINANT STATES HER BILL IS $3,135.01 AND SHE DOES NOT KNOW WHY. SHE CAN NOT AFFORD $465.84 AND SHE WANTS PUC TO TELL COMPANY SHE WILL PAY HER BUDGET AMOUNT PLUS $15 EACH MONTH UNTIL HER BALANCE IS PAID IN FULL. |
| C-20028521 | Closed | 9/18/2002 | COMPLAINANT STATES PGW OVERBILLED THEM IN THE AMOUNT OF $2,837.75. THEY ASKED FOR AN EXPLANATION AND RECEIVED NONE. THEY WANT PUC TO ADJUST THEIR BILL TO ELIMINATE THIS OVERCHARGE. |
| C-20028512 | Closed | 9/17/2002 | COMPLAINANT STATES COMPANY HAS EXCESSIVE HIGH RATES AND CHARGES. THE COMPANY REPEATEDLY HAS CHANGED THE DUE DATES WHICH CAUSES HIM TO RECEIVE TWO BILLS IN ONE MONTH. HE WANTS THE PUC TO INVESTIGATE THE ACCOUNTING PRACTICES OF PHILA- DELPHIA GAS WORKS. HE ALSO WANTS A MORE SIMPLIFIED BILL AND A REASONABLE METHOD OF PAYING OVER DUE BILLS. HE ALSO WANTS COMPANY TO DISCONTINUE THE FREQUENT HARASSMENT OF CUSTOMERS. |
| C-20028491 | Closed | 9/13/2002 | COMPLAINANT STATES PGW HAS BEEN UNABLE TO PROVE THAT SHE OWES $5,000 BUT THEY CONTINUE TO PUT IT ON HER ACCOUNT AND ARE THREATENING TO SHUT OFF HER GAS. THEY ARE REFUSING A PAYMENT PLAN FOR THE AMOUNT SHE DOES OWE. SHE WANTS A HEARING TO SETTLE THE MATTER OF THE $5,000 AND A PAYMENT PLAN SET UP FOR THE AMOUNT SHE DOES OWE. |
| C-20028471 | Closed | 9/9/2002 | COMPLAINANT STATES SHE ARRANGED TO HAVE SERVICE SWITCHED FROM ONE NAME TO ANOTHER. THE GAS COMPANY SHUT OFF SERVICE INSTEAD. AFTER SHE MOVED SHE GOT A BILL FOR OLD APARTMENT IN THE AMOUNT OF $1,000.00. SHE CALLED AND IT WAS "ZEROED OUT". IN THE MEANTIME SHE WAS NOT GETTING A BILL FOR HER NEW PLACE. WHEN SHE DID RECEIVE A BILL IT WAS FOR $1,114.73. SHE HAS RECEIVED MANY EX- PLANATIONS OF WHAT WENT WRONG. SHE WANTS PUC TO HELP HER GET THIS MATTER STRAIGHTENED OUT. |
| C-20028468 | Closed | 9/9/2002 | COMPLAINANT STATES SHE WAS TOLD SHE HAD TO PAY FOR HER OWN GAS. SHE SAYS SHE WAS NOT AT THE ADDRESS AND THE GAS WAS IN SOMEONE ELSE'S NAME. SHE WAS EXPEC- TED TO PAY A RECONNECTION FEE, THE USED GAS FOR ONE YEAR AND HER REGULAR BILL SHE WANTS TO KNOW WHY GAS WAS NOT TURNED OFF FOR A YEAR AND WHY SOMEBODY ELSE WAS HELD RESPONSIBLE. |
| C-20028460 | Closed | 9/5/2002 | COMPLAINANT STATES SHE MOVED ON 3/28/02 AND ASKED PGW TO SHUT OFF GAS SERVICE PRIOR TO DEPARTURE OR AT LEAST TO TAKE HER NAME OFF ACCOUNT. THEY SAID THEY COULD NOT GET ACCESS TO BASEMENT TO SHUT IT OFF. SHE IS STILL RECEIVING BILLS AND THERE IS A NEW TENANT IN THE APARTMENT. THIS ISSUE IS AFFECTING HER ABILITY TO PURCHASE A HOME BECAUSE OF ADVERSE EFFECTS ON HER CREDIT. SHE WANTS PUC TO TURN OFF THE SERVICE BY ANY MEANS NECESSARY. |
| C-20028365 | Closed | 8/22/2002 | COMPLAINANT STATES PGW WANTS HIM TO PAY BUDGET PLUS EXCESS USAGE WHICH HE FEELS IS UNFAIR. HE ALSO SAYS HIS BALANCE IS NOT GOING DOWN. IN 1998 PGW SAID THEY DID NOT GET HIS GRANT AND EVEN THOUGH HE SHOWED A COPY TO PGW THEY ARE STILL CHARGING HIM. HE WANTS PGW TO KEEP HIS BUDGET AMOUNT AT $44 AND THERE SHOULD BE NO OTHER CHARGES. |
| C-20028358 | Closed | 8/21/2002 | COMPLAINANT STATES SHE NEEDS A BUDGET AGREEMENT AND WANTS TO STOP SHUT OFF OF GAS. SHE WANTS PUC TO TELL COMPANY THAT SHE NEEDS A BUDGET AGREEMENT AND SHE WILL PAY AN EXTRA $25 PER MONTH UNTIL BALANCE IS PAID IN FULL |
| C-20028352 | Closed | 8/19/2002 | COMPLAINANT STATES SHE DOES NOT OWE BALANCE STATED BY PGW. SHE IS ALSO CON- TESTING THE DECISION ON HER INFORMAL COMPLAINT. SHE WOULD LIKE A THOROUGH INVESTIGATION OF HER PGW ACCOUNT. |
| C-20028344 | Closed | 8/16/2002 | COMPLAINANT STATES THAT OVER THE PAST FOUR YEARS HE HAS BEEN OVERCHARGED FOR GAS. HE BELIEVES IT WAS BECAUSE OF A BAD METER THAT WAS REPLACED. HE WANTS THE AMOUNT OWED REDUCED, ALL LATE CHARGES REMOVED AND BAD CREDIT REPORTING REMOVED. HE WILL PAY CURRENT BILL PLUS $50 EVERY MONTH UNTIL BALANCE IS PAID IN FULL. |
| C-20028297 | Closed | 8/9/2002 | COMPLAINANT STATES THAT SHE IS NOT ABLE TO PAY HER BILLS AND ASKS FOR A LOW PAYMENT PLAN. |
| C-20028296 | Closed | 8/9/2002 | COMPLAINANT STATES THAT THEY WERE CHARGED $50 FOR EMERGENCY SERVICE. THEY WERE WITHOUT HEAT FOR A WEEKEND BECAUSE THE COMPANY SUSPECTED A GAS LEAK THEY COULD NOT FIND. LATER THE COMPLAINANT FOUND THE PROBLEM AND ADVISED THE COMPANY. AFTER CORRECTING IT, THEY PUT THE $50 CHARGE BACK ON THE BILL. THE COMPLAINANT DOES NOT FEEL HE SHOULD BE RESPONSIBLE FOR THIS FEE. |
Showing results 7101 - 7125 of 7448
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