Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20028295 | Closed | 8/8/2002 | COMPLAINANT STATES THAT THEY WERE BILLED FOR $14,000 AFTER PGW DID CONSTRUC- TION IN FRONT OF THEIR HOUSE. THEY DO NOT BELIEVE THIS COULD BE RIGHT OR FAIR AND WANT IT TO BE INVESTIGATED. |
| C-20028274 | Closed | 8/5/2002 | COMPLAINANT STATES THAT $200 WAS BEING ADDED TO HIS BILL SINCE 1998. HE DID NOT QUALIFY FOR LIHEAP AND HAS NOT RECEIVED IT SINCE 1998. HE WANTS PGW TO REFUND $800 TO HIM PLUS ANY INTEREST AND CHARGES. |
| C-20028269 | Closed | 8/2/2002 | COMPLAINANT STATES HE HAD A METER READING THAT LED TO A BILL OF $2,902.45 AND HE BELIEVES THIS IS INCORRECT. HE WANTS THE BILL ADJUSTED TO REFLECT A PROPER READING. |
| C-20028243 | Closed | 7/29/2002 | COMPLAINANT STATES HE IS BEING CHARGED FOR PREVIOUS TENANTS. HE WOULD LIKE PUC TO VINDICATE HIM OF ALL CURRENT CHARGES. |
| C-20028242 | Closed | 7/29/2002 | COMPLAINANT STATES THAT CERTAIN CHARGES APPEARED TO HAVE BEEN TRANSFERRED FROM ANOTHER ACCOUNT. HE HAS TRIED TO GET DOCUMENTATION OR AN EXPLANATION FROM PGW BUT HAS NOT RECEIVED ANY COOPERATION. HE DOES NOT BELIEVE HE HAS AN OBLIGATION TO PAY THE BALANCE. HE WANTS PUC TO ASSIST IN RESOLVING THIS SITUATION. |
| C-20028241 | Closed | 7/29/2002 | COMPLAINANT STATES SEVERAL MONTHS AGO SHE WAS UNABLE TO IGNITE PILOT LIGHT IN OVEN. SHE HAS INSURANCE WITH THE COMPANY. SHE WANTS THE GAS COMPANY TO CREDIT HER WITH $50 CHARGE. |
| C-20028240 | Closed | 7/29/2002 | COMPLAINANT STATES THEY RECEIVED ESTIMATED BILLS FROM APRIL, 1997 TO JUNE, 1999 WHICH THEY PAID IN FULL EACH MONTH. IN JUNE, 1999 METERS WERE CHANGED AND PGW BILLED THEM FOR DIFFERENCE BETWEEN ESTIMATED READINGS AND ACTUAL READINGS. THIS IS THE AMOUNT IN DISPUTE. THE OLD METERS ARE NOT AVAILABLE TO VERIFY VALIDITY OF READINGS. HE WOULD LIKE PUC TO REVIEW AND RECOMMEND A WAIVER OF ALL LATE CHARGES, INTEREST AND PENALTIES, AND A REDUCTION OF THE UNDERLYING BILLS. |
| C-20028216 | Closed | 7/25/2002 | COMPLAINANT STATES THAT SHE DID NOT REALIZE SHE WAS RUNNING UP A BILL WITH PGW AND NOW OWES ABOUT $2,000. SHE WAS NOT ABLE TO WORK OUT A PAYMENT PLAN WITH THEM THAT SHE COULD AFFORD. SHE WANTS THE LATE FEES REMOVED FROM HER BILL AND A DIFFERENT PAYMENT PLAN. |
| C-20028182 | Closed | 7/18/2002 | COMPLAINANT STATES PGW HAS HAD 2 PERIODS OF NOT GENERATING AND MAILING STATE- MENTS FOR HIS REVIEW. PGW CLAIMS THEY MADE A METER-SERVICE ADJUSTMENT THAT RESULTED IN VERY HIGH BILL. PGW HAS INITIATED AND CONTINUED BILLING LATE CHARGES AND PENALTIES EVEN THOUGH ACCOUNT IS IN DISPUTE. HE WANTS PUC TO EN- FORCE ALL CONSUMER-PROTECTION & REGULATORY LAWS PGW HAS VIOLATED, DISMISS UNFOUNDED GAS CHARGES, AND TAKE WHATEVER STEPS NECESSARY TO INSURE PROTECTION OF OTHER CONSUMERS FROM PGW'S TYRANNY. |
| C-20028165 | Closed | 7/17/2002 | COMPLAINANT STATES SHE BOUGHT AN AIR CONDITIONER FROM PGW WITH A 5 YEAR WARRANTY AND WHEN IT NEEDED REPAIRED AFTER 1 1/2 YEARS, THEY CHARGED HER. SHE WANTS THE CHARGE REMOVED FROM HER BILL. |
| C-20028156 | Closed | 7/15/2002 | COMPLAINANT STATES THAT ACCORDING TO PGW THE LAST TIME METER WAS REALLY READ WAS 10/99. IT WAS ACTUALLY CALLED IN BY CUSTOMER. IN MARCH OF 2002, METER WAS REPLACED WITH DRIVEBY METER AND READING WAS DONE. THE BILL REFLECTS USAGE FOR 29 MONTHS. SHE WANTS PGW TO RECALCULATE USING CORRECT RATES, SUB- STANIATE READING FOR MARCH 31, 2002, SET FORTH PAYMENTS MADE BY CUSTOMER FROM DATE OF LAST ACTUAL READING TO 4/1/02 AND SHOW HOW THEY WERE APPLIED. ALSO WANTS PUC TO ORDER PGW NOT TO SHUT OFF GAS SERVICE AND PAY ATTORNEY FEES. |
| C-20028144 | Closed | 7/12/2002 | COMPLAINANT STATES THAT HE CANNOT PAY $120 A MONTH AND WANTS TO GO BACK TO THE ORIGINAL PAYMENT PLAN OF $85 A MONTH BUT NOT BE REQUIRED TO SHOW PROOF OF EMPLOYMENT. |
| C-20028129 | Closed | 7/11/2002 | COMPLAINANT STATES THAT HE WANTS AN AUDIT BECAUSE OF FAULTY METERS AND HE ASKS FOR A REASONABLE PAYMENT PLAN. |
| C-20028127 | Closed | 7/11/2002 | COMPLAINANT STATES THAT THEY WERE NOT CREDITED FOR A $54 PAYMENT AND AFTER REPEATED PROBLEMS, THE CHARGE IS STILL APPEARING ON THEIR BILL. THEY WANT THE AMOUNT AND ANY LATE CHARGES TO BE REMOVED FROM THEIR BILL. |
| C-20028120 | Closed | 7/11/2002 | COMPLAINANT STATES THAT HE WANTS TO APPEAL THE DECISION ON HIS GAS PAYMENTS, AND WORK OUT A DIFFERENT PLAN. |
| C-20028119 | Closed | 7/9/2002 | COMPLAINANT STATES THAT HIS GAS BILLS WERE VERY HIGH FOR AN UNOCCUPIED PROPERTY AND HE WOULD LIKE IT TO BE INVESTIGATED. |
| C-20028103 | Closed | 6/24/2002 | COMPLAINANT STATE HE WAS MAKING PAYMENTS ON OLD BALANCE. PGW SHUT OFF GAS WITHOUT NOTICE. HE WANTS PGW HELD ACCOUNTABLE FOR PROCESS THAT THEY STATE THEY FOLLOW. HE WANTS THEM FIRED AND HE WANTS DAMAGES FOR WRONGFUL SHUTOFF OF SERVICE. |
| C-20028100 | Closed | 7/5/2002 | COMPLAINANT STATES GAS BILLS ARE EXTREMELY HIGH AND ASKED THAT METER BE CHECKED. SHE HAD AN INFORMAL COMPLAINT THAT WAS CLOSED. SHE WANTS PUC TO REOPEN INFORMAL COMPLAINT AND KEEP HER INFORMED IN WRITING. SHE ALSO WANTS PUC TO ASSIST HER IN WORKING OUT AN AFFORDABLE BUDGET AND PAYMENT PLAN. SHE ALSO WANT COPIES OF ANY CORRESPONDENCE BETWEEN THE COMMISSION AND PGW ABOUT HER COMPLAINT |
| C-20028089 | Closed | 7/3/2002 | COMPLAINANT STATES THAT HE WANTS AN ACTUAL READING INSTEAD OF ESTIMATED. HE WANTS PUC TO HAVE PGW FIGURE ACTUAL COST FOR PERIOD OF 26 DAYS. HE ALSO WANTS CREDIT FOR LATE PAYMENTS DUE TO ERRONEOUS AMOUNT ADDED TO ACCOUNT. |
| C-20028078 | Closed | 6/29/2002 | COMPLAINANT STATES THAT THEY WERE BILLED AT THE CURRENT RATES FOR ONE OR TWO YEARS WHEN PGW DID NOT READ THE METER. THEY WANT THE BILL TO BE ADJUSTED TO THE RATES FOR THAT TIME PERIOD. |
| C-20028077 | Closed | 3/6/2002 | COMPLAINANT STATES THAT THERE WERE TWO DECISIONS FOR ADRIENE L. JONES PGW ACCOUNT. THE SECOND DECISION IS ALMOST 80% HIGHER. SHE ASKS TO HONOR THE FIRST AGREEMENT OR AT LEAST THE LOWER MONTHLY PAYMENT. |
| C-20028036 | Closed | 6/19/2002 | COMPLAINANT STATES THAT MR. SENKY, A PGW EMPLOYEE, PLACED A LIEN ON HER PROPERTY BECAUSE OF A LARGE GAS BILL AGAINST A TENANT, AND HE REFUSES TO RELEASE THE LIEN. SHE ASKS FOR A WRITTEN APOLOGY, A LETTER TO APEX ABSTRACTS REQUESTING A RELEASE OF FUNDS HELD IN ESCROW AND A $25 ESCROW FEE PLUS 6% INTEREST. |
| C-20028035 | Closed | 6/17/2002 | COMPLAINANT STATES THAT A REPRESENTATIVE OF PGW AGREED HIS MONTHLY BILLS FROM JULY 1999 TO MAY 2001 FOR HIS APARTMENT WERE MUCH TOO HIGH, BUT NO ONE CAME TO INVESTIGATE, HE STILL GOT THE BILLS AND CALLED THEM. HE IS NOT ABLE TO GET GAS TURNED ON AT HIS NEW RESIDENCE UNTIL THE OLD BALANCE IS SETTLED. HE WANTS IT TO BE INVESTIGATED. |
| C-20027998 | Closed | 6/12/2002 | COMPLAINANT IS DISPUTING A CHARGE OF $320.17 TO THEIR ACCOUNT, WHICH SHOULD HAVE BEEN CHARGED TO A TENANT OF THEIR RENTAL PROPERTY AND THEY HAVE NOT BEEN ABLE TO GET IT RESOLVED. THEY WANT IT TO BE CLEARED AS SOON AS POSSIBLE. |
| C-20027981 | Closed | 7/10/2002 | COMPLAINANT STATES THAT THEY WERE BILLED $40,716.46 BY PGW IN ONE MONTH BECAUSE THEY HAD NOT READ THE METER SINCE 1997. THEY WANT THE BILL TO BE CLEARED AND SHUT OFF PREVENTED. |
Showing results 7126 - 7150 of 7448
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