Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20028512 | Closed | 9/17/2002 | COMPLAINANT STATES COMPANY HAS EXCESSIVE HIGH RATES AND CHARGES. THE COMPANY REPEATEDLY HAS CHANGED THE DUE DATES WHICH CAUSES HIM TO RECEIVE TWO BILLS IN ONE MONTH. HE WANTS THE PUC TO INVESTIGATE THE ACCOUNTING PRACTICES OF PHILA- DELPHIA GAS WORKS. HE ALSO WANTS A MORE SIMPLIFIED BILL AND A REASONABLE METHOD OF PAYING OVER DUE BILLS. HE ALSO WANTS COMPANY TO DISCONTINUE THE FREQUENT HARASSMENT OF CUSTOMERS. |
| C-20028491 | Closed | 9/13/2002 | COMPLAINANT STATES PGW HAS BEEN UNABLE TO PROVE THAT SHE OWES $5,000 BUT THEY CONTINUE TO PUT IT ON HER ACCOUNT AND ARE THREATENING TO SHUT OFF HER GAS. THEY ARE REFUSING A PAYMENT PLAN FOR THE AMOUNT SHE DOES OWE. SHE WANTS A HEARING TO SETTLE THE MATTER OF THE $5,000 AND A PAYMENT PLAN SET UP FOR THE AMOUNT SHE DOES OWE. |
| C-20028471 | Closed | 9/9/2002 | COMPLAINANT STATES SHE ARRANGED TO HAVE SERVICE SWITCHED FROM ONE NAME TO ANOTHER. THE GAS COMPANY SHUT OFF SERVICE INSTEAD. AFTER SHE MOVED SHE GOT A BILL FOR OLD APARTMENT IN THE AMOUNT OF $1,000.00. SHE CALLED AND IT WAS "ZEROED OUT". IN THE MEANTIME SHE WAS NOT GETTING A BILL FOR HER NEW PLACE. WHEN SHE DID RECEIVE A BILL IT WAS FOR $1,114.73. SHE HAS RECEIVED MANY EX- PLANATIONS OF WHAT WENT WRONG. SHE WANTS PUC TO HELP HER GET THIS MATTER STRAIGHTENED OUT. |
| C-20028468 | Closed | 9/9/2002 | COMPLAINANT STATES SHE WAS TOLD SHE HAD TO PAY FOR HER OWN GAS. SHE SAYS SHE WAS NOT AT THE ADDRESS AND THE GAS WAS IN SOMEONE ELSE'S NAME. SHE WAS EXPEC- TED TO PAY A RECONNECTION FEE, THE USED GAS FOR ONE YEAR AND HER REGULAR BILL SHE WANTS TO KNOW WHY GAS WAS NOT TURNED OFF FOR A YEAR AND WHY SOMEBODY ELSE WAS HELD RESPONSIBLE. |
| C-20028460 | Closed | 9/5/2002 | COMPLAINANT STATES SHE MOVED ON 3/28/02 AND ASKED PGW TO SHUT OFF GAS SERVICE PRIOR TO DEPARTURE OR AT LEAST TO TAKE HER NAME OFF ACCOUNT. THEY SAID THEY COULD NOT GET ACCESS TO BASEMENT TO SHUT IT OFF. SHE IS STILL RECEIVING BILLS AND THERE IS A NEW TENANT IN THE APARTMENT. THIS ISSUE IS AFFECTING HER ABILITY TO PURCHASE A HOME BECAUSE OF ADVERSE EFFECTS ON HER CREDIT. SHE WANTS PUC TO TURN OFF THE SERVICE BY ANY MEANS NECESSARY. |
| C-20028365 | Closed | 8/22/2002 | COMPLAINANT STATES PGW WANTS HIM TO PAY BUDGET PLUS EXCESS USAGE WHICH HE FEELS IS UNFAIR. HE ALSO SAYS HIS BALANCE IS NOT GOING DOWN. IN 1998 PGW SAID THEY DID NOT GET HIS GRANT AND EVEN THOUGH HE SHOWED A COPY TO PGW THEY ARE STILL CHARGING HIM. HE WANTS PGW TO KEEP HIS BUDGET AMOUNT AT $44 AND THERE SHOULD BE NO OTHER CHARGES. |
| C-20028358 | Closed | 8/21/2002 | COMPLAINANT STATES SHE NEEDS A BUDGET AGREEMENT AND WANTS TO STOP SHUT OFF OF GAS. SHE WANTS PUC TO TELL COMPANY THAT SHE NEEDS A BUDGET AGREEMENT AND SHE WILL PAY AN EXTRA $25 PER MONTH UNTIL BALANCE IS PAID IN FULL |
| C-20028352 | Closed | 8/19/2002 | COMPLAINANT STATES SHE DOES NOT OWE BALANCE STATED BY PGW. SHE IS ALSO CON- TESTING THE DECISION ON HER INFORMAL COMPLAINT. SHE WOULD LIKE A THOROUGH INVESTIGATION OF HER PGW ACCOUNT. |
| C-20028344 | Closed | 8/16/2002 | COMPLAINANT STATES THAT OVER THE PAST FOUR YEARS HE HAS BEEN OVERCHARGED FOR GAS. HE BELIEVES IT WAS BECAUSE OF A BAD METER THAT WAS REPLACED. HE WANTS THE AMOUNT OWED REDUCED, ALL LATE CHARGES REMOVED AND BAD CREDIT REPORTING REMOVED. HE WILL PAY CURRENT BILL PLUS $50 EVERY MONTH UNTIL BALANCE IS PAID IN FULL. |
| C-20028297 | Closed | 8/9/2002 | COMPLAINANT STATES THAT SHE IS NOT ABLE TO PAY HER BILLS AND ASKS FOR A LOW PAYMENT PLAN. |
| C-20028296 | Closed | 8/9/2002 | COMPLAINANT STATES THAT THEY WERE CHARGED $50 FOR EMERGENCY SERVICE. THEY WERE WITHOUT HEAT FOR A WEEKEND BECAUSE THE COMPANY SUSPECTED A GAS LEAK THEY COULD NOT FIND. LATER THE COMPLAINANT FOUND THE PROBLEM AND ADVISED THE COMPANY. AFTER CORRECTING IT, THEY PUT THE $50 CHARGE BACK ON THE BILL. THE COMPLAINANT DOES NOT FEEL HE SHOULD BE RESPONSIBLE FOR THIS FEE. |
| C-20028295 | Closed | 8/8/2002 | COMPLAINANT STATES THAT THEY WERE BILLED FOR $14,000 AFTER PGW DID CONSTRUC- TION IN FRONT OF THEIR HOUSE. THEY DO NOT BELIEVE THIS COULD BE RIGHT OR FAIR AND WANT IT TO BE INVESTIGATED. |
| C-20028274 | Closed | 8/5/2002 | COMPLAINANT STATES THAT $200 WAS BEING ADDED TO HIS BILL SINCE 1998. HE DID NOT QUALIFY FOR LIHEAP AND HAS NOT RECEIVED IT SINCE 1998. HE WANTS PGW TO REFUND $800 TO HIM PLUS ANY INTEREST AND CHARGES. |
| C-20028269 | Closed | 8/2/2002 | COMPLAINANT STATES HE HAD A METER READING THAT LED TO A BILL OF $2,902.45 AND HE BELIEVES THIS IS INCORRECT. HE WANTS THE BILL ADJUSTED TO REFLECT A PROPER READING. |
| C-20028243 | Closed | 7/29/2002 | COMPLAINANT STATES HE IS BEING CHARGED FOR PREVIOUS TENANTS. HE WOULD LIKE PUC TO VINDICATE HIM OF ALL CURRENT CHARGES. |
| C-20028242 | Closed | 7/29/2002 | COMPLAINANT STATES THAT CERTAIN CHARGES APPEARED TO HAVE BEEN TRANSFERRED FROM ANOTHER ACCOUNT. HE HAS TRIED TO GET DOCUMENTATION OR AN EXPLANATION FROM PGW BUT HAS NOT RECEIVED ANY COOPERATION. HE DOES NOT BELIEVE HE HAS AN OBLIGATION TO PAY THE BALANCE. HE WANTS PUC TO ASSIST IN RESOLVING THIS SITUATION. |
| C-20028241 | Closed | 7/29/2002 | COMPLAINANT STATES SEVERAL MONTHS AGO SHE WAS UNABLE TO IGNITE PILOT LIGHT IN OVEN. SHE HAS INSURANCE WITH THE COMPANY. SHE WANTS THE GAS COMPANY TO CREDIT HER WITH $50 CHARGE. |
| C-20028240 | Closed | 7/29/2002 | COMPLAINANT STATES THEY RECEIVED ESTIMATED BILLS FROM APRIL, 1997 TO JUNE, 1999 WHICH THEY PAID IN FULL EACH MONTH. IN JUNE, 1999 METERS WERE CHANGED AND PGW BILLED THEM FOR DIFFERENCE BETWEEN ESTIMATED READINGS AND ACTUAL READINGS. THIS IS THE AMOUNT IN DISPUTE. THE OLD METERS ARE NOT AVAILABLE TO VERIFY VALIDITY OF READINGS. HE WOULD LIKE PUC TO REVIEW AND RECOMMEND A WAIVER OF ALL LATE CHARGES, INTEREST AND PENALTIES, AND A REDUCTION OF THE UNDERLYING BILLS. |
| C-20028216 | Closed | 7/25/2002 | COMPLAINANT STATES THAT SHE DID NOT REALIZE SHE WAS RUNNING UP A BILL WITH PGW AND NOW OWES ABOUT $2,000. SHE WAS NOT ABLE TO WORK OUT A PAYMENT PLAN WITH THEM THAT SHE COULD AFFORD. SHE WANTS THE LATE FEES REMOVED FROM HER BILL AND A DIFFERENT PAYMENT PLAN. |
| C-20028182 | Closed | 7/18/2002 | COMPLAINANT STATES PGW HAS HAD 2 PERIODS OF NOT GENERATING AND MAILING STATE- MENTS FOR HIS REVIEW. PGW CLAIMS THEY MADE A METER-SERVICE ADJUSTMENT THAT RESULTED IN VERY HIGH BILL. PGW HAS INITIATED AND CONTINUED BILLING LATE CHARGES AND PENALTIES EVEN THOUGH ACCOUNT IS IN DISPUTE. HE WANTS PUC TO EN- FORCE ALL CONSUMER-PROTECTION & REGULATORY LAWS PGW HAS VIOLATED, DISMISS UNFOUNDED GAS CHARGES, AND TAKE WHATEVER STEPS NECESSARY TO INSURE PROTECTION OF OTHER CONSUMERS FROM PGW'S TYRANNY. |
| C-20028165 | Closed | 7/17/2002 | COMPLAINANT STATES SHE BOUGHT AN AIR CONDITIONER FROM PGW WITH A 5 YEAR WARRANTY AND WHEN IT NEEDED REPAIRED AFTER 1 1/2 YEARS, THEY CHARGED HER. SHE WANTS THE CHARGE REMOVED FROM HER BILL. |
| C-20028156 | Closed | 7/15/2002 | COMPLAINANT STATES THAT ACCORDING TO PGW THE LAST TIME METER WAS REALLY READ WAS 10/99. IT WAS ACTUALLY CALLED IN BY CUSTOMER. IN MARCH OF 2002, METER WAS REPLACED WITH DRIVEBY METER AND READING WAS DONE. THE BILL REFLECTS USAGE FOR 29 MONTHS. SHE WANTS PGW TO RECALCULATE USING CORRECT RATES, SUB- STANIATE READING FOR MARCH 31, 2002, SET FORTH PAYMENTS MADE BY CUSTOMER FROM DATE OF LAST ACTUAL READING TO 4/1/02 AND SHOW HOW THEY WERE APPLIED. ALSO WANTS PUC TO ORDER PGW NOT TO SHUT OFF GAS SERVICE AND PAY ATTORNEY FEES. |
| C-20028144 | Closed | 7/12/2002 | COMPLAINANT STATES THAT HE CANNOT PAY $120 A MONTH AND WANTS TO GO BACK TO THE ORIGINAL PAYMENT PLAN OF $85 A MONTH BUT NOT BE REQUIRED TO SHOW PROOF OF EMPLOYMENT. |
| C-20028129 | Closed | 7/11/2002 | COMPLAINANT STATES THAT HE WANTS AN AUDIT BECAUSE OF FAULTY METERS AND HE ASKS FOR A REASONABLE PAYMENT PLAN. |
| C-20028127 | Closed | 7/11/2002 | COMPLAINANT STATES THAT THEY WERE NOT CREDITED FOR A $54 PAYMENT AND AFTER REPEATED PROBLEMS, THE CHARGE IS STILL APPEARING ON THEIR BILL. THEY WANT THE AMOUNT AND ANY LATE CHARGES TO BE REMOVED FROM THEIR BILL. |
Showing results 7151 - 7175 of 7484
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