Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20016313 | Closed | 10/17/2001 | COMPLAINANT STATES THEY WOULD LIKE THE PUC TO FIND OUT HOW HIS GAS BILL BE RAISED OVER 100 PERCENT? COMPLAINANT STATES THEY HAVE BEEN OVER CHARGED AND THEY WANT REIMBURSED. |
| C-20016291 | Closed | 10/4/2001 | COMPLAINANT STATES AFTER REPEATED ATTEMPTS TO HAVE PGW CHANGE THEIR METER THEIR GAS WAS TURNED OFF. THEY WOULD LIKE REIMBURSED FOR THE OVERCHARGE. |
| C-20016269 | Closed | 10/9/2001 | COMPLAINANT STATES COMPLAINT IS TO DISPUTE THE VALIDITY OF THE CLAIM, OR ANY PORTION THEREOF, THAT HE OWES THE PHILADELPHIA GAS WORKS (PGW) A DELINQUENT BALANCE FOR $765.51 AS OF 9/25/01. HE IS NOT AND HAS NEVER BEEN DELINQUENT IN PAYMENTS TO THE PHILADELPHIA GAS WORKS. ALTHOUGH HE HAS PROVIDED THE PGW WITH PROOF OF PAYMENT, THE PGW HAS NOT CREDITED HIS ACCOUNT (#711634413). THIS ONGOING PROBLEM HAS EXISTED FOR ALMOST TWO YEARS WITHOUT RESOLUTION. AN INEPT PHILADELPHIA GAS WORKS ACCOUNTING DEPARTMENT HAS NOT BEEN ABLE TO ACCO- UNT FOR THE PAYMENTS HE HAS MADE DESPITE RECEIVING PROOF OF PAYMENT. HE WANTS THE PUC TO ORDER THE PGW TO (1) PRODUCE THE MONTH AND AMOUNT FOR EACH PAYMENT NOT RECEIVED, (2) CREDIT THE REFERENCED ACCOUNT FOR ALL PAYMENTS IT DID RECEIVE, (3) STOP ALL COLLECTION ACTIVITIES AGAINST THIS ACCOUNT, AND (4) TAKE ALL OF THE NECESSARY STEPS TO CLEAR HIS NAME AND ACCOUNT OF ALL NEGATIVE REPORTS TO THE CREDIT BUREAU(S). |
| C-20016255 | Closed | 10/3/2001 | COMPLAINANT STATES COMPLAINT IS THE INCORRECT BILLS, THEY HAVE BEEN ESTIMATED SINCE DECEMBER OF 1992. THEY WANT THE PHILADELPHIA GAS WORKS TO STOP ESTIMAT- ED BILLS AND TO GIVE THEM ACTUAL READINGS, AND TO GIVE THEM A CREDIT FOR THE ESTIMATED BILLS. |
| C-20016199 | Closed | 9/19/2001 | COMPLAINANT STATES THEY HAVE BEEN OVER CHARGED AND ASK WHEN ASK FOR A DETAILED BILL THEY WERE NOT PROVIDED THIS BY PGU. COMPLAINANT WOULD LIKE A COPY OF A DETAILED BILL SINCE 10/97. |
| C-20016197 | Closed | 9/20/2001 | COMPLAINANT STATES HE WAS CHARGED FOR SERVICE AT HIS OLD ADDRESS. THE COMPLAINT STATES HE COULD SHOW THAT HE WAS NOT THERE AT THIS TIME. |
| C-20016181 | Closed | 9/24/2001 | PHILADELPHIA GAS WORKS WISHES TO APPEAL THE BCS DECISION DATED 8/16/01 IN MELVIN WONSON VS. PHILADELPHIA GAS WORKS, BCS NO. 1001151. MELVIN WONSON IS THE CUSTOMER OF RECORD AT 2807 W. DIAMOND STREET, APT 2, PHILADELPHIA. ON OR ABOUT 8/16/01, THE BCS ISSUED A DECISION IN WHICH THE BCS FOUND THAT (1) CUSTOMER MOVED FROM 3214 N. BROAD STREET, 2ND FLOOR (SERVICE ADDRESS). PGW RECORDS INDICATED THAT NO REQUEST FOR A TURN-OFF OF SERVICE FOR THAT ADDRESS WAS MADE. CUSTOMER PROVIDED A LETTER FROM PREVIOUS LANDLORD STATING THAT THE CUSTOMER MOVED TEH SERVICE ADDRESS ON OCTOBER 4, 1999. THE DECISION ALSO FOUND THAT THE CUSTOMER WAS NOT RESPONSIBLE FOR THE GAS BILL ACCRUED AT THE SERVICE ADDRESS FROM OCTOBER 4 1999 TO PRESENT. THE DECISION STATES THAT, THE CUSTOMER'S OUTSTANDING BALANCE FOR GAS AT THE SERVICE ADDRESS FOR THE PERIOD OF OCTOBER 4 1999 TO PRESENT BE REMOVED FROM THE CUSTOMER'S ACCOUNT DESPITE THE PGW GAS TARIFF REGULATION 9. PGW REQUESTS THAT THE BCS DECISION DATED AUGUST 16, 2001 IN MELVIN WONSON VS. PGW, BCS NO. 1001151 BE REVERSED, AND THE MATTER BE GIVEN THE CORRECT APPLICATION OF THE CODE AND PGW GAS TARIFF REGULATION 9. |
| C-20016180 | Closed | 9/17/2001 | COMPLAINANT STATES PGW TURNED OFF HIS GAS WITH NO NONE CAUSE. |
| C-20016168 | Closed | 9/10/2001 | COMPLAINANT STATES THAT SHE HAD NOT RECEIVED A BILL FROM THIS COMPANY IN TWO YEARS THEN WAS SENT A BILL FOR $4,000.00. |
| C-20016161 | Closed | 9/14/2001 | COMPLAINANT STATES OVER A PERIOD OF SEVERAL YEARS, PGW BILLED HIM FOR GAS USAGE AT 826 NORTH 41ST., PHILADELPHIA PA 19104, FOR GAS USAGE BASED UPON ITS ESTIMATE OF HIS USE, WHEN IF FACT, HE WAS USING CONSIDERABLY LESS GAS. THIS WAS BORNE OUT WITH THE READING FROM THE OLD METER SHOWING AN ACTUAL USAGE FIGURE OF 4599. THE ESTIMATED GAS USAGE AS OF MAY 1, 2000, WAS 8946. SIMPLY PUT, HE WAS OVERBILLED BY 4347 UNITS. PGW PERSONNEL HAVE CONFIRMED TO HIM THAT HE WAS IN FACT OVERBILLED AND CONSEQUENTLY WAS DUE A REFUND THAT HE COULD TAKE AS CREDIT OR CASH. HE WANTS THE PUC TO ORDER PHILADELPHIA GAS WORK TO REVIEW ITS RECORDS TO ASCERTAIN THE AMOUNT HE OVERPAID THE UTILITY AND ISSUE A PAYMENT TO HIM REFLECTING THE AMOUNT HE OVERPAID. |
| C-20016159 | Closed | 9/10/2001 | COMPLAINANT STATES HE HAS BEEN OVER CHARGED AND HAS COOPERATION WITH THE GAS COMPANY. HE STATES HE WANTS A HEARING BEFORE THE PUC. |
| C-20016152 | Closed | 9/10/2001 | COMPLAINANT STATES THEY HAVE A PROBLEM WITH TO HIGH OF GAS BILLS. THEY FILL THEY HAVE BEEN OVER CHARGED AND ARE REQUESTING A REFUND. |
| C-20016144 | Closed | 9/6/2001 | COMPLAINANT STATES THAT SHE WAS PUT ON A BUDGET WITHOUT OUT HER PERMISSION. SHE STATES THERE IS A PROBLEM PAYING LIKE THIS SINCE SHE IS A SINGLE PARENT. COMPLAINANT STATES DUE TO THIS SHE HAS BEEN OVER CHARGED AND WOULD LIKE TO BE REIMBURSED FOR THE OVER CHARGE. |
| C-20016125 | Closed | 9/10/2001 | COMPLAINANT STATES THE MARKET PRICE FOR GAS IS AND HAS BEEN IN THE AREA OF .3 PER UNIT. PHILADELPHIA GAS WORKS IS AND HAS BEEN CHARGING .66 PER UNIT OR 100% HIGHER THAN THE MARKET PRICE. HE FEELS THAT THE PUC SHOULD DEMAND THAT PHILADELPHIA GAS WORKS LOWER THEIR PRICE PER UNIT OF GAS. |
| C-20016119 | Closed | 9/7/2001 | COMPLAINANT STATES IN OCTOBER OF 2000, HIS GAS BILL WAS $800. HE DOESN'T COOK WITH GAS ONLY HEAT AND HOT WATER. HE TURNED HIS HEAT DOWN TO 65 AND LESS DURING THE DAY BECAUSE HE WORKS. HE STATES HE CAN'T AFFORD TO PAY $325 A MONTH. HE WANTS THE PUC TO INVESTIGATE HIS BILL AND TO HAVE A BUDGET HE CAN DEAL WITH. |
| C-20016112 | Closed | 9/5/2001 | COMPLAINANT STATES THEY DID NOT CREDIT HER ACCOUNT $440 AND HER BILLS ARE EXCESSIVELY HIGH. SHE JUST RECEIVED A BILL FOR THE AMOUNT OF SEPTEMBER FOR THE AMOUNT OF $1,898.36. SHE WOULD LIKE TO SCHEDULE A HEARING DATE. |
| C-20016109 | Closed | 9/4/2001 | COMPLAINANT STATES THAT PGW HAS REFUSED TO SUPPLY GAS TO RESIDENTS AT 1522 WALNUT ST. THEY STATE THAT HE DIDN'T HAVE THE PROPER PAPERS TO SHOW THAT HE DIDN'T LIVE THERE. HE STATES THAT HE RENTED THE PROPERTY TO MR CHARLES WALKER. HE WANTS THE PUC TO HELP HIM OBTAIN GAS SERVICE, AND INVESTIGATE WHY PGW REFUSES TO SUPPLY GAS TO HIS TENANT. |
| C-20016100 | Closed | 8/30/2001 | COMPLAINANT STATES THAT SHE CAN'T AFFORD HER GAS BILL. SHE CLAIMS THAT HER BILL IS VERY HIGH BECAUSE PGW DID NOT BILL HER FROM 9/12/1998 TO 2/10/00. SHE WANTS THE PUC TO MAKE PGW CHECK HER METER, AND HELP HER SET UP LOWER PAYMENTS. |
| C-20016098 | Closed | 8/31/2001 | COMPLAINANT STATES THAT THE SERVICE FROM HER PREVIOUS ADDRESS WAS NEVER SHUT OFF AS SHE HAD REQUESTED WHEN SHE MOVED. SHE STATES THAT SOMEONE ELSE RAN UP HER BILL TO $1500.00, AND IT IS AFFECTING HER CREDIT. SHE STATES THAT PGW SHOULD NOT HOLD HER RESPONSIBLE FOR SOMEONE ELSE'S USAGE. SHE WANTS THE PUC TO INVESTIGATE HER COMPLAINT, MAKE PGW ADJUST HER BALANCE, AND MAKE PGW BILL THE PRESENT OCCUPANT. |
| C-20016093 | Closed | 8/30/2001 | COMPLAINANT STATES SHE IS DISPUTING THE AMOUNT SHE IS BEING CHARGED. HER GAS BILLS HAVE DOUBLED. SHE STATES SHE LIVES ALONE AND HER BILLS ARE OVER $400 A MONTH. SHE WOULD LIKE A REFUND OF THE MONEY THAT SHE WAS OVERCHARGED. |
| C-20016080 | Closed | 8/29/2001 | COMPLAINANT STATES THAT HE FEELS THAT HE MAY HAVE BEEN OVERCHARGED, AND HIS PAYMENTS ARE TOO HIGH. HE WANTS THE PUC TO SET UP PAYMENT ARRANGEMENTS FOR HIM IN WHICH HE PAYS HIS CURRENT BILL PLUS $40.00 ON THE ARREARAGE UNTIL THE BALANCE IS PAID OFF. HE ALSO WANTS THE PUC TO MAKE PGW INSTALL A NEW METER. |
| C-20016070 | Closed | 8/27/2001 | COMPLAINANT STATES THAT WHEN SHE MOVED INTO HER APARTMENT, GAS WAS INCLUDED IN HER RENT PAYMENTS. ONE MONTH LATER, THE LANDLORD INFORMED HER THAT SHE WOULD HAVE TO PAY FOR THE GAS. THEY WENT TO COURT ABOUT IT, AND THE JUDGE STATED THAT SINCE SHE HAD A MONTHLY LEASE, HE COULD CHANGE THE AGREEMENT. THE JUDGE AWARDED HIM $289.00 TO BE PUT TOWARDS THE $500.00 GAS BILL, AND HAD PGW PUT THE ACCOUNT IN HER NAME. SHE STATES THAT THE LANDLORD NEVER PAID THE $500.00 BILL, SO SERVICE WAS TERMINATED IN 12/2000. SHE STATES THAT PGW FORCED HER TO PAY $151.00 AND SIGN AN AGREEMENT STATING THAT SHE WAS RESPONSIBLE FOR THE GAS WHICH WAS $700.00, $500.00 OF WHICH WAS THE LANDLORD'S RESPONSIBILITY. SHE WANTS THE PUC TO CONDUCT A HEARING TO DETERMINE THE CORRECT AMOUNT SHE OWES TO PGW. |
| C-20016069 | Closed | 8/27/2001 | COMPLAINANT STATES THAT SHE CAN'T AFFORD TO PAY HER GAS BILLS. SHE WANTS THE PUC TO HELP HER MAKE PAYMENT ARRANGEMENTS. |
| C-20016053 | Closed | 8/22/2001 | COMPLAINANT STATES THAT PGW SENT THEM A BILL FOR UNDERESTIMATED CHARGES FOR THE LAST 2 YEARS. THEY CHARGED THEM THE NEW RATE PLUS LATE FEES FOR THIS USAGE. PGW CLAIMS THAT THEY WERE UNABLE TO GAIN ACCESS TO THE PROPERTY TO READ THE METER, BUT THE COMPLAINANTS CLAIM THAT THIS IS FALSE BECAUSE THEY NOTED EACH TIME THEY READ THE METER ON THEIR CALENDAR. COMPLAINANTS WANT THE PUC TO FIND OUT WHY THEIR BILLS ARE SO HIGH, AND MAKE PGW ADJUST THEIR BILL. |
| C-20016052 | Closed | 8/21/2001 | COMPLAINANT STATES THAT SHE CAN'T AFFORD HER BUDGET PAYMENTS. SHE WANTS THE PUC TO LOWER THEM. |
Showing results 7251 - 7275 of 7448
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.