Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20016435 | Closed | 11/5/2001 | COMPLAINANT STATES HE FEELS EVERYONE WHO HAS A BUISNESS IN THE SAME SHOPPING CENTER AS HIM HAS HAD THEIR BILLS ALL MIXED UP. HE FEELS PGW IS VERY POORLY MANAGED. |
| C-20016432 | Closed | 11/1/2001 | COMPLAINANT STATES PGW HAS CHANGED HIS ACCOUNT NUMBER NUMEROUS TIMES SINCE 1995. HE ALSO STATES THEY HAVE SHUT OFF HIS GAS THEY STATE FOR NON-PAYMENT OF BILLS. HE STATES THEY REFUSED TO REVIEW HIS CASE. HE WANTS THE ADD ON CHARGES RELIEVED AND THE STRAIGHTENED OUT. |
| C-20016360 | Closed | 10/29/2001 | COMPLAINANT STATES SHE PAID PGW A LEGAL TENDER WITH A CERTIFIED RELEASE OF COLLATERAL BOND UCC3-311 IN THE AMOUNT OF (10,452.71). PGW REFUSE TO ACCEPT PAYMENT. THE BOND IS REGISTERED WITH THE SECRETARY OF STATE. SHE STATES HER PROPERTIES GAS HAS ALL BEEN SHUT OFF. SHE STATES THE PEOPLE RESIDING IN THESE PROPERTIES ARE ILL AND HAVE OTHER HEALTH PROBLEMS AND NEED THE HEAT AND HOT WATER. SHE WANTS THE PUC TO ASK PGW TO ACCEPT PAYMENT FOR NOW AND SHE WOULD PAY IN CASH IN THE NEAR FUTURE. |
| C-20016359 | Closed | 10/29/2001 | COMPLAINANT STATES THAT PGW HAS OVERCHARGED HER. ALSO SHE STATES HER GAS WAS CUT OFF WHILE IT WAS UNDER INVESTIGATION. SHE WANTS PGW TO TURN THE GAS BACK ON SINCE SHE FEELS THAT SHE COULD NOT OWE THEM $3000.00 SINCE HER GAS HAS BEEN TURNED OFF AND SHE HAS BEEN PAYING THE BILLS AFTER THE TURN OFF. |
| C-20016358 | Closed | 10/29/2001 | COMPLAINANT STATES THEY ARE BEING OVERCHARGED. THE PASTOR HAS CALLED PGW AND MADE APPOINTMENTS FOR METER READINGS AND NO ONE HAS SHOWED UP. HE STATES THE GAS COMPANY SAYS HE OWES OVER $8,000.00. ONE BILL WAS ESTIMATED AT $1,253.00 AND HE CAN NOT UNDERSTAND HOW PGW CAME UP WITH $8000.00. |
| C-20016357 | Closed | 10/25/2001 | COMPLAINANT STATES SHE REQUESTED IN APRIL 2000 TO BE TAKEN OFF THE CRP PROGRAM AND STATED SHE WANTED HER GAS SERVICE SWITCHED FROM ONE ADDRESS TO ANOTHER. WHEN SHE DID NOT RECEIVE A BILL THE NEXT MONTH FOR HER OLD APARTMENT SHE ASK WHY? COMPLAINANT STATES THE COMPANY SAID THEY WERE HAVING BILLING PROBLEMS AND GETTING A NEW COMPUTOR INSTALLED. WHEN SHE DID RECEIVE A BILL IT SHOWED SHE WAS STILL ON THE CRP PROGRAM. AFTER TWO VISITS TO THE OFFICE TO GET THIS CORRECTED SHE STATED EACH TIME SHE WAS THERE THE MATTER WAS BEING CORRECTED ON THE SYSTEM AND SENT UP TO BILLING AND PUT HER ON A PAYMENT AGREEMENT AT THAT TIME FOR BACK BILLINGS. SHE WOULD LIKE THE PUC TO CHECK HER FILE AND REFUND THE OVERCHARGES. |
| C-20016356 | Closed | 10/26/2001 | COMPLAINANT STATES SHE HAD A REPRESENTIVE FROM THE PUC TAKE HER INCOME IN- FORMATION AND THIS INDIVIDUAL DETERMINED SHE COULD AFFORD $228.00 MONTHLY THE COMPLAINANT STATES SHE CAN NOT AFFORD THAT PLUS HER CURRENT BILL. SHE ASK ANOTHER MONTLY PAYMENT BE ARRANGED. SHE STATES SHE HAS A MEDICAL CONDITION AND HAS TO PAY A CO-PAY ON HER MEDICINE. |
| C-20016355 | Closed | 10/29/2001 | COMPLAINANT STATES SHE HAS EXCESSIVELY HIGH GAS BILLS. BILLS BETWEEN $100.00 TO $200.00 MONTHLY BUT KEEPS TERMOSTAT BETWEEN 60 TO 65. WHEN SHE COMPLAINED TO THE COMPANY THEY INFORMED HER THERE MIGHT BE LEAKS OF AIR COMING THROUGH HER HOME. SHE STATED BECAUSE OF THIS SHE WEATHERIZED HER HOME. AFTER THIS WAS DONE IN 2000 THE GAS BILL HAS REMAINED THE SAME. SHE WOULD LIKE SOMEONE TO CHECK HER METER AND CHECK INTO THIS MATTER. SHE STATES SOME PEOPLES GAS BILLS ARE HIGHER THEIR MORTAGE. |
| C-20016354 | Closed | 10/28/2001 | COMPLAINANT STATES THEY WOULD LIKE AN INDEPENDENT AGENCY TO INVESTIGATE THE ACCURACY OF THE METER THAT WAS PLACED IN THEIR HOME. THEY ARE QUESTIONING IF A NEW METER WAS INSTALLED AT THE TIME OF THEIR GAS LEAK. THEY FILL THEIR BILLS ARE TO HIGH FOR JUST ONE FAMILY. THEY ALSO FEEL THEY HAVE BEEN OVER- CHARGED. |
| C-20016329 | Closed | 10/19/2001 | COMPLAINANT STATES HE CAN NOT AFFORD $452.00 A MONTH BECAUSE HIS MONTHLY INCOME IS ONLY $666.00 DOLLARS A MONTH. HE STATES HE IS DISABLED AND CAN NOT WORK. HE STATES HE WOULD LIKE THE PUC TO SET HIM UP ON A BUDGET. HE STATES HE WILL PAY THE BUDGET AMOUNT PLUS $15.00 A MONTH. |
| C-20016328 | Closed | 10/22/2001 | COMPLAINANT STATES SHE IS ON A FIXED INCOME AND CAN NOT AFFORD $800.00 DOWN PAYMENT. SHE WOULD LIKE TO BE PUT ON A BUDGET OF $200.00 A MONTH. |
| C-20016313 | Closed | 10/17/2001 | COMPLAINANT STATES THEY WOULD LIKE THE PUC TO FIND OUT HOW HIS GAS BILL BE RAISED OVER 100 PERCENT? COMPLAINANT STATES THEY HAVE BEEN OVER CHARGED AND THEY WANT REIMBURSED. |
| C-20016291 | Closed | 10/4/2001 | COMPLAINANT STATES AFTER REPEATED ATTEMPTS TO HAVE PGW CHANGE THEIR METER THEIR GAS WAS TURNED OFF. THEY WOULD LIKE REIMBURSED FOR THE OVERCHARGE. |
| C-20016269 | Closed | 10/9/2001 | COMPLAINANT STATES COMPLAINT IS TO DISPUTE THE VALIDITY OF THE CLAIM, OR ANY PORTION THEREOF, THAT HE OWES THE PHILADELPHIA GAS WORKS (PGW) A DELINQUENT BALANCE FOR $765.51 AS OF 9/25/01. HE IS NOT AND HAS NEVER BEEN DELINQUENT IN PAYMENTS TO THE PHILADELPHIA GAS WORKS. ALTHOUGH HE HAS PROVIDED THE PGW WITH PROOF OF PAYMENT, THE PGW HAS NOT CREDITED HIS ACCOUNT (#711634413). THIS ONGOING PROBLEM HAS EXISTED FOR ALMOST TWO YEARS WITHOUT RESOLUTION. AN INEPT PHILADELPHIA GAS WORKS ACCOUNTING DEPARTMENT HAS NOT BEEN ABLE TO ACCO- UNT FOR THE PAYMENTS HE HAS MADE DESPITE RECEIVING PROOF OF PAYMENT. HE WANTS THE PUC TO ORDER THE PGW TO (1) PRODUCE THE MONTH AND AMOUNT FOR EACH PAYMENT NOT RECEIVED, (2) CREDIT THE REFERENCED ACCOUNT FOR ALL PAYMENTS IT DID RECEIVE, (3) STOP ALL COLLECTION ACTIVITIES AGAINST THIS ACCOUNT, AND (4) TAKE ALL OF THE NECESSARY STEPS TO CLEAR HIS NAME AND ACCOUNT OF ALL NEGATIVE REPORTS TO THE CREDIT BUREAU(S). |
| C-20016255 | Closed | 10/3/2001 | COMPLAINANT STATES COMPLAINT IS THE INCORRECT BILLS, THEY HAVE BEEN ESTIMATED SINCE DECEMBER OF 1992. THEY WANT THE PHILADELPHIA GAS WORKS TO STOP ESTIMAT- ED BILLS AND TO GIVE THEM ACTUAL READINGS, AND TO GIVE THEM A CREDIT FOR THE ESTIMATED BILLS. |
| C-20016199 | Closed | 9/19/2001 | COMPLAINANT STATES THEY HAVE BEEN OVER CHARGED AND ASK WHEN ASK FOR A DETAILED BILL THEY WERE NOT PROVIDED THIS BY PGU. COMPLAINANT WOULD LIKE A COPY OF A DETAILED BILL SINCE 10/97. |
| C-20016197 | Closed | 9/20/2001 | COMPLAINANT STATES HE WAS CHARGED FOR SERVICE AT HIS OLD ADDRESS. THE COMPLAINT STATES HE COULD SHOW THAT HE WAS NOT THERE AT THIS TIME. |
| C-20016181 | Closed | 9/24/2001 | PHILADELPHIA GAS WORKS WISHES TO APPEAL THE BCS DECISION DATED 8/16/01 IN MELVIN WONSON VS. PHILADELPHIA GAS WORKS, BCS NO. 1001151. MELVIN WONSON IS THE CUSTOMER OF RECORD AT 2807 W. DIAMOND STREET, APT 2, PHILADELPHIA. ON OR ABOUT 8/16/01, THE BCS ISSUED A DECISION IN WHICH THE BCS FOUND THAT (1) CUSTOMER MOVED FROM 3214 N. BROAD STREET, 2ND FLOOR (SERVICE ADDRESS). PGW RECORDS INDICATED THAT NO REQUEST FOR A TURN-OFF OF SERVICE FOR THAT ADDRESS WAS MADE. CUSTOMER PROVIDED A LETTER FROM PREVIOUS LANDLORD STATING THAT THE CUSTOMER MOVED TEH SERVICE ADDRESS ON OCTOBER 4, 1999. THE DECISION ALSO FOUND THAT THE CUSTOMER WAS NOT RESPONSIBLE FOR THE GAS BILL ACCRUED AT THE SERVICE ADDRESS FROM OCTOBER 4 1999 TO PRESENT. THE DECISION STATES THAT, THE CUSTOMER'S OUTSTANDING BALANCE FOR GAS AT THE SERVICE ADDRESS FOR THE PERIOD OF OCTOBER 4 1999 TO PRESENT BE REMOVED FROM THE CUSTOMER'S ACCOUNT DESPITE THE PGW GAS TARIFF REGULATION 9. PGW REQUESTS THAT THE BCS DECISION DATED AUGUST 16, 2001 IN MELVIN WONSON VS. PGW, BCS NO. 1001151 BE REVERSED, AND THE MATTER BE GIVEN THE CORRECT APPLICATION OF THE CODE AND PGW GAS TARIFF REGULATION 9. |
| C-20016180 | Closed | 9/17/2001 | COMPLAINANT STATES PGW TURNED OFF HIS GAS WITH NO NONE CAUSE. |
| C-20016168 | Closed | 9/10/2001 | COMPLAINANT STATES THAT SHE HAD NOT RECEIVED A BILL FROM THIS COMPANY IN TWO YEARS THEN WAS SENT A BILL FOR $4,000.00. |
| C-20016161 | Closed | 9/14/2001 | COMPLAINANT STATES OVER A PERIOD OF SEVERAL YEARS, PGW BILLED HIM FOR GAS USAGE AT 826 NORTH 41ST., PHILADELPHIA PA 19104, FOR GAS USAGE BASED UPON ITS ESTIMATE OF HIS USE, WHEN IF FACT, HE WAS USING CONSIDERABLY LESS GAS. THIS WAS BORNE OUT WITH THE READING FROM THE OLD METER SHOWING AN ACTUAL USAGE FIGURE OF 4599. THE ESTIMATED GAS USAGE AS OF MAY 1, 2000, WAS 8946. SIMPLY PUT, HE WAS OVERBILLED BY 4347 UNITS. PGW PERSONNEL HAVE CONFIRMED TO HIM THAT HE WAS IN FACT OVERBILLED AND CONSEQUENTLY WAS DUE A REFUND THAT HE COULD TAKE AS CREDIT OR CASH. HE WANTS THE PUC TO ORDER PHILADELPHIA GAS WORK TO REVIEW ITS RECORDS TO ASCERTAIN THE AMOUNT HE OVERPAID THE UTILITY AND ISSUE A PAYMENT TO HIM REFLECTING THE AMOUNT HE OVERPAID. |
| C-20016159 | Closed | 9/10/2001 | COMPLAINANT STATES HE HAS BEEN OVER CHARGED AND HAS COOPERATION WITH THE GAS COMPANY. HE STATES HE WANTS A HEARING BEFORE THE PUC. |
| C-20016152 | Closed | 9/10/2001 | COMPLAINANT STATES THEY HAVE A PROBLEM WITH TO HIGH OF GAS BILLS. THEY FILL THEY HAVE BEEN OVER CHARGED AND ARE REQUESTING A REFUND. |
| C-20016144 | Closed | 9/6/2001 | COMPLAINANT STATES THAT SHE WAS PUT ON A BUDGET WITHOUT OUT HER PERMISSION. SHE STATES THERE IS A PROBLEM PAYING LIKE THIS SINCE SHE IS A SINGLE PARENT. COMPLAINANT STATES DUE TO THIS SHE HAS BEEN OVER CHARGED AND WOULD LIKE TO BE REIMBURSED FOR THE OVER CHARGE. |
| C-20016125 | Closed | 9/10/2001 | COMPLAINANT STATES THE MARKET PRICE FOR GAS IS AND HAS BEEN IN THE AREA OF .3 PER UNIT. PHILADELPHIA GAS WORKS IS AND HAS BEEN CHARGING .66 PER UNIT OR 100% HIGHER THAN THE MARKET PRICE. HE FEELS THAT THE PUC SHOULD DEMAND THAT PHILADELPHIA GAS WORKS LOWER THEIR PRICE PER UNIT OF GAS. |
Showing results 7276 - 7300 of 7484
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