Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20016119 | Closed | 9/7/2001 | COMPLAINANT STATES IN OCTOBER OF 2000, HIS GAS BILL WAS $800. HE DOESN'T COOK WITH GAS ONLY HEAT AND HOT WATER. HE TURNED HIS HEAT DOWN TO 65 AND LESS DURING THE DAY BECAUSE HE WORKS. HE STATES HE CAN'T AFFORD TO PAY $325 A MONTH. HE WANTS THE PUC TO INVESTIGATE HIS BILL AND TO HAVE A BUDGET HE CAN DEAL WITH. |
| C-20016112 | Closed | 9/5/2001 | COMPLAINANT STATES THEY DID NOT CREDIT HER ACCOUNT $440 AND HER BILLS ARE EXCESSIVELY HIGH. SHE JUST RECEIVED A BILL FOR THE AMOUNT OF SEPTEMBER FOR THE AMOUNT OF $1,898.36. SHE WOULD LIKE TO SCHEDULE A HEARING DATE. |
| C-20016109 | Closed | 9/4/2001 | COMPLAINANT STATES THAT PGW HAS REFUSED TO SUPPLY GAS TO RESIDENTS AT 1522 WALNUT ST. THEY STATE THAT HE DIDN'T HAVE THE PROPER PAPERS TO SHOW THAT HE DIDN'T LIVE THERE. HE STATES THAT HE RENTED THE PROPERTY TO MR CHARLES WALKER. HE WANTS THE PUC TO HELP HIM OBTAIN GAS SERVICE, AND INVESTIGATE WHY PGW REFUSES TO SUPPLY GAS TO HIS TENANT. |
| C-20016100 | Closed | 8/30/2001 | COMPLAINANT STATES THAT SHE CAN'T AFFORD HER GAS BILL. SHE CLAIMS THAT HER BILL IS VERY HIGH BECAUSE PGW DID NOT BILL HER FROM 9/12/1998 TO 2/10/00. SHE WANTS THE PUC TO MAKE PGW CHECK HER METER, AND HELP HER SET UP LOWER PAYMENTS. |
| C-20016098 | Closed | 8/31/2001 | COMPLAINANT STATES THAT THE SERVICE FROM HER PREVIOUS ADDRESS WAS NEVER SHUT OFF AS SHE HAD REQUESTED WHEN SHE MOVED. SHE STATES THAT SOMEONE ELSE RAN UP HER BILL TO $1500.00, AND IT IS AFFECTING HER CREDIT. SHE STATES THAT PGW SHOULD NOT HOLD HER RESPONSIBLE FOR SOMEONE ELSE'S USAGE. SHE WANTS THE PUC TO INVESTIGATE HER COMPLAINT, MAKE PGW ADJUST HER BALANCE, AND MAKE PGW BILL THE PRESENT OCCUPANT. |
| C-20016093 | Closed | 8/30/2001 | COMPLAINANT STATES SHE IS DISPUTING THE AMOUNT SHE IS BEING CHARGED. HER GAS BILLS HAVE DOUBLED. SHE STATES SHE LIVES ALONE AND HER BILLS ARE OVER $400 A MONTH. SHE WOULD LIKE A REFUND OF THE MONEY THAT SHE WAS OVERCHARGED. |
| C-20016080 | Closed | 8/29/2001 | COMPLAINANT STATES THAT HE FEELS THAT HE MAY HAVE BEEN OVERCHARGED, AND HIS PAYMENTS ARE TOO HIGH. HE WANTS THE PUC TO SET UP PAYMENT ARRANGEMENTS FOR HIM IN WHICH HE PAYS HIS CURRENT BILL PLUS $40.00 ON THE ARREARAGE UNTIL THE BALANCE IS PAID OFF. HE ALSO WANTS THE PUC TO MAKE PGW INSTALL A NEW METER. |
| C-20016070 | Closed | 8/27/2001 | COMPLAINANT STATES THAT WHEN SHE MOVED INTO HER APARTMENT, GAS WAS INCLUDED IN HER RENT PAYMENTS. ONE MONTH LATER, THE LANDLORD INFORMED HER THAT SHE WOULD HAVE TO PAY FOR THE GAS. THEY WENT TO COURT ABOUT IT, AND THE JUDGE STATED THAT SINCE SHE HAD A MONTHLY LEASE, HE COULD CHANGE THE AGREEMENT. THE JUDGE AWARDED HIM $289.00 TO BE PUT TOWARDS THE $500.00 GAS BILL, AND HAD PGW PUT THE ACCOUNT IN HER NAME. SHE STATES THAT THE LANDLORD NEVER PAID THE $500.00 BILL, SO SERVICE WAS TERMINATED IN 12/2000. SHE STATES THAT PGW FORCED HER TO PAY $151.00 AND SIGN AN AGREEMENT STATING THAT SHE WAS RESPONSIBLE FOR THE GAS WHICH WAS $700.00, $500.00 OF WHICH WAS THE LANDLORD'S RESPONSIBILITY. SHE WANTS THE PUC TO CONDUCT A HEARING TO DETERMINE THE CORRECT AMOUNT SHE OWES TO PGW. |
| C-20016069 | Closed | 8/27/2001 | COMPLAINANT STATES THAT SHE CAN'T AFFORD TO PAY HER GAS BILLS. SHE WANTS THE PUC TO HELP HER MAKE PAYMENT ARRANGEMENTS. |
| C-20016053 | Closed | 8/22/2001 | COMPLAINANT STATES THAT PGW SENT THEM A BILL FOR UNDERESTIMATED CHARGES FOR THE LAST 2 YEARS. THEY CHARGED THEM THE NEW RATE PLUS LATE FEES FOR THIS USAGE. PGW CLAIMS THAT THEY WERE UNABLE TO GAIN ACCESS TO THE PROPERTY TO READ THE METER, BUT THE COMPLAINANTS CLAIM THAT THIS IS FALSE BECAUSE THEY NOTED EACH TIME THEY READ THE METER ON THEIR CALENDAR. COMPLAINANTS WANT THE PUC TO FIND OUT WHY THEIR BILLS ARE SO HIGH, AND MAKE PGW ADJUST THEIR BILL. |
| C-20016052 | Closed | 8/21/2001 | COMPLAINANT STATES THAT SHE CAN'T AFFORD HER BUDGET PAYMENTS. SHE WANTS THE PUC TO LOWER THEM. |
| C-20016045 | Closed | 8/20/2001 | COMPLAINANT STATES THAT HER GAS BILLS ROSE DRASTICALLY DURING THIS LAST WIN- TER. SHE STATES THAT SHE FILED AN INFORMAL COMPLAINT, ASKING THAT A REPRE- SENTATIVE EXAMINE HER UNIT TO MAKE SURE IT IS NOT DEFECTIVE. TO DATE, NOBODY HAS REPLIED TO HER CONCERNS IN ANY WAY. SHE WANTS THE PUC TO INVESTIGATE HER COMPLAINT. |
| C-20016030 | Closed | 8/16/2001 | COMPLAINANT STATES THAT PGW HAS OVERCHARGED HER SINCE AUGUST 2000. SHE IS STILL RECEIVING BILLS FOR HER PREVIOUS ADDRESSES, AND IS UPSET ABOUT THIS. SHE WANTS THE PUC TO HELP HER FIGURE OUT WHAT SHE ACTUALLY OWES, AND MAKE PGW CREDIT HER ACCOUNT ACCORDINGLY. |
| C-20016028 | Closed | 8/16/2001 | COMPLAINANT STATES THAT STARTING IN SEPTEMBER 2000, THEY WERE OVERCHARGED REPEATEDLY EACH MONTH UNTIL THE BALANCE REACHED $5000.00. IN MARCH, THEY RECEIVED A SHUT OFF NOTICE. COMPLAINANT WANTS THE PUC TO INVESTIGATE THE OVERCHARGES, MAKE PGW CREDIT THEIR ACCOUNT FOR THEM, AND SET UP REASONABLE PAYMENT ARRANGEMENTS. |
| C-20016024 | Closed | 8/16/2001 | COMPLAINANT STATES THAT HER GAS BILL IS TOO HIGH. SHE WANTS THE PUC TO LOWER IT. |
| C-20016007 | Closed | 8/13/2001 | COMPLAINANT, DR MELE, STATES THAT THE PGW ACCOUNT FOR HIS PRACTICE WAS IN BOTH HIS AND DR DETOLLA'S NAMES. HE STATES THAT WHEN HE LEFT THE PRACTICE IN 1998, DR DETOLLA CLOSED THE ACCOUNT, AND HAD IT PUT IN HIS NAME ONLY. DR MELE STATES THAT HE IS STILL RECEIVING BILLS FOR THE PRACTICE'S GAS ACCOUNT IN HIS NAME. HE WANTS THE PUC TO INVESTIGATE HIS COMPLAINT. |
| C-20015986 | Closed | 8/13/2001 | COMPLAINANT STATES THAT HE SHOULD NOT OWE ANY BALANCE FOR ACCOUNT # 4122201648 AT 133 S 23RD ST 1ST FLOOR. HE STATES THAT THE HEAT WAS NOT FUNCTIONING DURING NOVEMBER/DECEMBER 2000. HE STATES THAT HE PERSONALLY SHUT OFF THE PILOT LIGHT ON 1/4/01. A $50.00 REPAIR CHARGE WAS THEN ADDED FOR A REPAIR THAT NEVER TOOK PLACE. HE STATES THAT HE WANTS THE PUC TO MAKE PGW CREDIT HIS ACCOUNT FOR $231.95 AND HE WANTS HIS UCGM'S AND HIS PERSONAL RECORDS TO BE CLEARED OF THESE CHARGES, BECAUSE SERVICES WERE NOT RENDERED. |
| C-20015973 | Closed | 8/3/2001 | COMPLAINANT STATES THAT HIS MOTHER DIED IN 11/5/98. HE STATES THAT THE HOUSE WAS VACANT FOR THAT WINTER, THE HEAT WAS NOT ON AND NO COOKING WAS DONE, BUT THE BILLS FOR THIS PERIOD WERE AS HIGH AS THEY WERE WHEN THE HOUSE WAS OCCUP- IED. HE WANTS THE PUC TO MAKE A PGW REP MEET WITH HIM TO DISCUSS THE ACCURA- CY OF THESE BILLS. |
| C-20015968 | Closed | 8/2/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS HAS BEEN BILLING UNUSUALLY HIGH USAGE SINCE JANUARY 2001, HOWEVER HE HAS PAID THE TOTAL BUDGET AMOUNT BILLED EACH MONTH. IN JUNE 2001, PGW CLAIMED HE CURRENTLY OWED $1,393.24 AND WOULD TERMINATE SERVICE IF HE DID NOT AGREE TO PAY 20%. HE PAID $278 ON 6/25/01 AND WROTE THE PUC ASKING FOR AN INVESTIGATION. PGW WROTE HIM ON 7/11/01, HE RESPONDED ON 7/16/01 AND AGREED TO BE HOME FOR METER READING ON 7/18/01. ON 7/24/01 ORLANDO ROSARIO, CUSTOMER REVIEW UNIT OFFICER CALLED TO SAY HE TRACED 36 MONTHS OF USAGE AS WELL AS PAYMENTS AND CAME TO THE DECISION THAT HE OWES $427.07. HE STATES PGW HAS OBVIOUSLY BEEN BILLING HIM INCORRECTLY FOR THE PAST 36 MONTHS. HE PAID EVERY BUDGET AMOUNT BILLED SINCE OBTAINING SERVICE IN JULY OF 1993. HE WANTS TO KNOW WHY HE IS BEING PENALIZED RETROACTIVELY FOR THEIR INCOMPETENCE. |
| C-20015957 | Closed | 8/1/2001 | COMPLAINANT STATES THAT HIS GAS PRICES HAVE MORE THAN DOUBLED SINCE LAST YEAR. HE STATES THAT HE THINKS THIS IS OUTRAGEOUS SINCE HE HAD A CLOCK THER- MOSTAT PUT IN HIS HOUSE SEVERAL YEARS AGO. HE WANTS THE PUC TO INVESTIGATE THESE METER READINGS, MAKE PGW JUSTIFY WHY DURING A RELATIVELY MILD WINTER, THEY CAN DOUBLE THE COST OF GAS. HE ALSO WANTS THE PUC TO STUDY HIS BILLING AND PAYMENTS FOR THE PAST FEW YEARS TO SEE IF HE HAS BEEN OVERCHARGED. |
| C-20015954 | Closed | 8/1/2001 | COMPLAINANT STATES THAT PGW HAS BEEN BILLING HER FOR 2 ADDRESSES SINCE 9/1996. SHE STATES THAT SHE HAD APPLIED TO HAVE THE GAS TURNED OFF AT THE OLD ADDRESS AND TURNED ON AT THE NEW ADDRESS, BUT PGW NEVER TURNED THE OLD GAS OFF. SHE STATES THAT PGW IS INSISTING THAT SHE PAY FOR BOTH ADDRESSES. SHE WANTS THE PUC TO MAKE PGW CREDIT HER ACCOUNT FOR THE YEARS OF OVERPAYMENTS, AND FORMALLY APOLOGIZE TO HER. |
| C-20015953 | Closed | 8/1/2001 | COMPLAINANT STATES THAT DUE TO PGW'S CUSTOMER SERVICE THAT DOES NOT EXIST, HE WAS UNABLE TO NOTIFY THEM THAT HE WAS CHANGING ADDRESSES AND WANTED THEM TO DISCONTINUE HIS SERVICE AT HIS OLD ADDRESS. AFTER HAVING CALLED THEM MANY TIMES TO NO AVAIL, HE WROTE THEM A LETTER AND DIDN'T RECEIVE A RESPONSE. TO DATE, HE IS STILL BEING BILLED FOR SERVICE AT HIS PREVIOUS ADDRESS. HE WANTS THE PUC TO MAKE PGW FORMALLY APOLOGIZE FOR LYING TO THE PUBLIC, ACKNOWLEDGE THE BAD CUSTOMER SERVICE, AND MAKE THEM HIRE SOME OPERATORS TO ANSWER THEIR PHONES. |
| C-20015946 | Closed | 7/30/2001 | COMPLAINANT STATES THAT SHE CAN'T AFFORD TO PAY $250.00 MONTHLY FOR GAS. SHE WANTS THE PUC TO HELP HER LOWER HER PAYMENTS. |
| C-20015899 | Closed | 7/17/2001 | COMPLAINANT STATES THAT SHE EXPECTED TO GET A CREDIT ON HER ACCOUNT WHEN SHE HAD AN AMR METER INSTALLED, BECAUSE PGW HAD ALWAYS OVERESTIMATED HER BILLS. SHE RECEIVED A BILL FOR $6317.81. AFTER MANY CALLS TO PGW, THEY ADJUSTED IT TO $863.50. SHE DISPUTES THIS AMOUNT, AND IS SURE THAT SHE SHOULD GET A CREDIT BECAUSE SHE IS RARELY HOME, DOESN'T COOK OR USE HOT WATER, AND KEEPS THE HOUSE COLD. SHE STATES THAT THE USAGE ON HER CURRENT BILLS IS DRASTIC- ALLY LOWER THAN THE ESTIMATES USED ON LAST YEAR'S BILLS. SHE WANTS THE PUC TO MAKE PGW CREDIT HER ACCOUNT FOR ALL THE OVERCHARGES. |
| C-20015876 | Closed | 7/17/2001 | COMPLAINANT STATES THAT HER BILLS FROM BOTH PGW AND PECO ARE HIGHER THAN HER ACTUAL USAGE. SHE WOULD LIKE THE PUC TO INVESTIGATE BOTH PGW AND PECO REGAR- DING OVERCHARGES. |
Showing results 7301 - 7325 of 7484
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