Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20015872 | Closed | 7/13/2001 | COMPLAINANT STATES THAT THE CHURCH'S GAS BILLS HAVE ALWAYS BEEN HIGHER THAN SHE THOUGHT POSSIBLE. SHE STATES THAT THEY ONLY HAVE HEAT IN 1 AND 1/2 ROOMS, THEY DON'T HAVE A HOT WATER TANK, AND THEY DON'T COOK ANY MEALS AT CHURCH. SHE WANTS THE PUC TO HELP HER GET A STUDY OF THE BUILDING HEATING NEEDS AND USAGE, AND TO HELP HER FIGURE OUT WHY THE BILLS ARE SO HIGH. |
| C-20015871 | Closed | 7/13/2001 | COMPLAINANT STATES THAT HER MARCH 2, 2001 GAS BILL WAS RIDICULOUSLY HIGH. SHE STATES THAT THE TOTAL CAME TO $16000.00, AND SHE COULD NOT PAY THIS. SHE WORKED OUT AN ARRANGEMENT WITH PGW, BUT PGW DID NOT LIVE UP TO ITS END OF THE BARGAIN AND SENT HER A TERMINATION NOTICE. SHE STATES THAT SHE TRIED FOR ONE MONTH TO CALL PGW TO NO AVAIL. SHE STATES THAT SHE HAS BEEN PAYING PART OF EVERY BILL THAT COMES IN, AND THEY CONTINUE TO HARASS HER. SHE WANTS THE PUC TO HELP HER REDUCE HER BILL AND THEN BE PUT ON A PAYMENT PLAN AS HER BILL IS NOW OVER $36000.00. |
| C-20015866 | Closed | 7/12/2001 | COMPLAINANT STATES THAT PGW'S BAD CUSTOMER SERVICE AND BUSINESS PRACTISES HAVE CAUSED HARDSHIP TO HIS COMPANY. HE STATES THAT HIS METER IS NOT FUNCT- IONING PROPERLY, AND THOUGH HE REQUESTED TO BE NOTIFIED WHEN THEY COME TO READ THE METER, THEY DO NOT. THEY WANT THE PUC TO MAKE PGW INSTALL A NEW METER WITH A CALIBRATION CERTIFICATE, AND WANT THE PUC TO MONITOR THEIR READ- INGS FOR 6 MONTHS. THEY ALSO WANT AN EXTENDED PAYMENT PLAN OF $200.00 PER MONTH, THEY WANT TO NEGOTIATE A NEW COMMERCIAL RATE TO LOWER THEIR MONTHLY BASIS, AND THEY WANT A HEARING IN PHILADELPHIA. |
| C-20015847 | Closed | 7/9/2001 | COMPLAINANT STATES THAT PGW IS NOT PROVIDING HER WITH INFORMATION REGARDING HER ACCOUNT. SHE STATES THAT SHE RECEIVES BILLS, BUT IS UNABLE TO GET A CLEAR EXPLANATION OF THE CHARGES. SHE STATES THAT PGW ADDED MORE MONEY TO HER BALANCE JUST AS SHE WAS ABOUT TO PAY IT OFF, CLAIMING THAT IT WAS IN A "FROZEN" STATUS. THIS DOESN'T MAKE SENSE TO HER, BECAUSE HER ACCOUNT WAS ACTIVE AT THE TIME. SHE WANTS THE PUC TO INVESTIGATE WHY PGW IS CHARGING HER THESE EXTRA AMOUNTS, AND SHE WANTS THE PUC TO MAKE SURE THAT THEIR ACTIONS ARE CORRECT. |
| C-20015837 | Closed | 7/5/2001 | COMPLAINANT STATES THAT HER GAS BILL IS EXTREMELY HIGH. SHE STATES THAT SHE HAS CONTACTED PGW SEVERAL TIMES ABOUT IT. SHE WANTS THE PUC TO CHECK HER RECORDS TO SEE WHAT HER BALANCE SHOULD BE, AND HELP HER SET UP PAYMENT ARRAN- GEMENTS. |
| C-20015810 | Closed | 6/28/2001 | COMPLAINANT IS HAVING BILLING PROBLEMS WITH PGW. SHE STATES THAT SHE NEEDS HER SERVICE DUE TO HEALTH PROBLEMS, AND WANTS TO PAY HER BILL. SHE WANTS THE PUC TO INVESTIGATE HER ACCOUNT, AND SET UP PAYMENT ARRANGEMENTS. |
| C-20015809 | Closed | 6/28/2001 | COMPLAINANT STATES THAT HIS AMR METER'S SIGNAL IS INTERFERING WITH HIS TV RECEPTION. HE WANTS TO KNOW THE SPECIFICATIONS ON THIS AMR. HE STATES THAT IF PGW CANNOT PROVIDE HIM WITH THIS INFORMATION, HE WILL INSIST THAT THEY REMOVE IT AT PGW'S EXPENSE. HE ALSO STATES THAT THE METER WAS PLACED WITHOUT HIS KNOWLEDGE OR PERMISSION. |
| C-20015781 | Closed | 6/22/2001 | COMPLAINANT STATES THAT PGW SENT HER A BILL FOR $3500.00 FOR HER LATE HUS- BAND'S HOME. SHE STATES THAT SHE MOVED FROM THE PREMISES IN 1993 WHEN THEY SEPARATED, AND SO SHE IS NOT RESPONSIBLE FOR THIS BILL. SHE STATES THAT HER DIED IN AUGUST 2000, AND THE HOME WAS VACANT UNTIL SOLD IN APRIL 2001. SHE STATES THAT THE METER MAY BE DEFECTIVE, AS HER HUSBAND COULD NOT HAVE USED THAT MUCH GAS. COMPLAINANT WANTS THE PUC TO MAKE PGW REMOVE $3500.00 FROM HER BILL. |
| C-00993020 | Closed | 11/15/1999 | COMPLAINANT STATES HELD TWO ACCOUNTS, SHE REQUESTED SERVICE BE STOPPED ON JUNE 1, 1999, BUT THIS WAS NOT DONE ON EITHER ACCOUNT UNTIL SEPTEMBER OF 1999 STATES SHE HAS PAID THE ACCOUNT THROUGH 6/15/99 AND HAVE SINCE TRIED NUMEROUS TIMES TO HAVE BALANCE FOR SERVICE FROM 6/1 TO 6/15 SENT TO HER. SHE WOULD LIKE TO RECEIVE THE CREDIT THAT IS OWED TO HER, THE TOTAL AMOUNT IS ABOUT $70. |
| C-00015643 | Closed | 6/18/2001 | COMPLAINANT STATES THAT PGW REFUSED TO ACCEPT HIS PAYMENT OF $693.75 TO CLOSE HIS ACCOUNT. HE WANTS THE PUC TO MAKE PGW ADJUST HIS ACCOUNT. |
| C-00015635 | Closed | 6/18/2001 | COMPLAINANT STATES THAT A FEW YEARS AGO, THERE WAS A TIME PERIOD IN WHICH PGW WAS NOT READING HER METER AND SHE WAS PAYING ESTIMATED BILLS. THEY THEN IN- STALLED A NEW METER AND BILLED HER FOR $2530.00. SHE THEN ARRANGED A BUDGET TO PAY IT OFF. SHE STATES THAT PGW HAS BROKEN THE CONTRACT 4-5 TIMES, TELL- ING HER TO SEND 2 CHECKS IN EACH MONTH, THEN TELLING HER THAT THERE WAS A WAS A COMPUTER ERROR BECAUSE SHE WAS SENDING TOO MUCH MONEY. SHE NOW QUES- TIONS WHETHER HER $2530.00 BILL WAS CORRECT, AND WANTS THE PUC TO MAKE PGW PROVE THAT THEY BILLED HER CORRECTLY. |
| C-00015598 | Closed | 6/13/2001 | COMPLAINANT STATES INVOICE STATES THAT OWES FOR THE YAR 1999,2000, 2001. THE CARRY OVER RATES OF 1999 AND 2000 INTO THE 2001 YEAR RATE WOULD BE INCOR- RECT. ALSO, IS QUESTIONING THE AMOUNT CHARGED IN THE 1999, AND 2000. THE ESTIMATION INVOICES OVER THIS LONG PERIOD WERE CONSIDERED TO BE CORRECT. WHY IS THERE SUCH A HUGE DIFFERENCE IN THE TOTAL AT THE PRESENT TIME. SINCE COMPLAINANT PAID INVOICES EACH MONTH, WHY WERE WE NOT NOTIFIED AT THE END OF EACH YEAR IF THERE WAS A BALANCE DUE. |
| C-00015594 | Closed | 6/11/2001 | COMPLAINANT STATES THIS COMPLAINT BEGAN AS A RESULT OF AN ATTEMPT BY HERSELF TO FULFILL AN OBLIGATION AND RESPONSIBLITY THAT OF PAYING HER FINAL GAS BILL TO PHILADELPHIA GAS WORKS. HOWEVER, IT CONTINUES BECAUSE PGW SAW AND GRASPED THE MOMENT OF OPPORTUNITY TO FULFILL THEIR ULTIMATE GOAL THAT OF; FINANCIAL GAIN/REWARD TO BE ACCOMPLISHED BY AN MEANS NECESSARY. SHE WANTS PGW LIABLE FOR ALL BILLS UP TO THE PERIOD OF 8/01. |
| C-00015560 | Closed | 6/7/2001 | COMPLAINANT STATES HE SPOKE TO A REPRESENTATIVE AT PHILADELPHIA GAS WORKS 1137 CHESTNUT STREET IN NOVEMBER AND DECEMBER OF 2000, HE PROCESSED HIS LILEAP GRANT AND STATED TO HIM THAT HE WILL ALSO PROCESS HIS CRISIS GRANT. HE CONTINUED TO CALL AND RECEIVE E-MAILS TO PGW. HE WAS UNDER VERBAL IMPRE- SSION THAT THE GAS COMPANY CAN PROCESS BOTH GRANTS TO HELP THE PUBLIC. HE STATES HE IS ON A FIXED INCOME AND HE DOESN'T HAVE ANY MONIES TO PAY HIS BILLS. |
| C-00015555 | Closed | 5/25/2001 | COMPLAINANTS STATE THAT THEY ARE IN A REST HOME AND THAT IN 2000, THERE WAS NO FUNCTIONING GAS HEATER. A NEW HEATER WAS INSTALLED IN DECEMBER, YET THE BILLS FLUCTUATED BETWEEN $50.00 AND $844.00 PER MONTH. THEY STATE THAT THIS IS INCORRECT BECAUSE THE HOUSE HAS NOT BEEN OCCUPIED, THEIR QUESTIONS HAVE BEEN IGNORED, AND THEY HAD TO HIRE LEGAL COUNSEL TO HELP. THEY WANT TO KNOW WHO AT PGW IS IN A POSITION TO EXPLAIN THE CHARGES, ETC. THEY WANT THE PUC TO MAKE AN OFFICIAL CONTACT THEM TO CORRECT THE OVERCHARGES. |
| C-00015544 | Closed | 6/4/2001 | COMPLAINANT STATES COMPLAINT IS THAT PHILADELPHIA GAS WORKS USED FRAUD & DECEPTION - REFUSED TO BRING HIS ENTIRE PGW FILE TO LAWYER. HE WANTS A HEARING WITH ALL HIS RECORDS FROM THE PGW PRESENT. |
| C-00015525 | Closed | 5/24/2001 | COMPLAINANT STATES PGW RATES ARE OUTRAGEOUSLY HIGH AND MUST BE REDUCED IMMED- IATELY. SHE STATES SHE IS A SENIOR CITIZEN WITH A VERY LIMITED INCOME AND SHE CAN NOT AFFORD TO PAY THESE HIGH RATES. |
| C-00015524 | Closed | 5/29/2001 | COMPLAINANT STATES AS A RESIDENT OF PHILADELPHIA SINCE NOVEMBER 1995, HE STRONGLY DISAGREES WITH THE PGW REQUEST FOR A RATE INCREASE. HE WANTS THE PUC TO REFUSE THE RATE INCREASE THEY REQUESTED. |
| C-00015499 | Closed | 5/7/2001 | COMPLAINANT STATES RATES ARE TOO HIGH. |
| C-00015487 | Closed | 5/21/2001 | COMPLAINANT STATES THAT ON 11/2/00, HE SCHEDULED A SERVICE DISCONNECT ORDER WITH PGW. ON 4/26/01, HE RECEIVED A CALL FROM A COLLECTION AGENCY INFORMING HIM THAT HE OWED PGW OVER $2000. HE THEN RETURNED TO THEIR OFFICE TO FIND THAT THE DISCONNECT ORDER HAD BEEN VOIDED. HE SCHEDULED ANOTHER APPT, AND WAS INFORMED THAT PGW COULD NOT FIND THE METER. THE PGW REPRESENTATIVE TOLD HIM THAT A FINAL BILL WOULD BE SENT, WHICH SHOWS THAT HE IS IN ARREARS BY $330.03 HE WANTS THE PUC TO INVESTIGATE THE CHARGES ON HIS BILLS, AND MAKE PGW CREDIT HIS ACCOUNT FOR $330.03. |
| C-00015486 | Closed | 5/21/2001 | COMPLAINANT STATES THAT HER GAS BILLS ARE TOO HIGH. SHE STATES THAT HER BILL HAS MORE THAN DOUBLED, AND THAT HER RATES NEED TO BE REDUCED ASAP. SHE WANTS THE PUC TO MAKE PGW REDUCE THEIR RATES. |
| C-00015485 | Closed | 5/21/2001 | COMPLAINANT STATES THAT HER GAS BILLS ARE TOO HIGH. SHE STATES THAT PRICES ARE ALREADY VERY HIGH AND ANY INCREASES WILL CAUSE HARDSHIPS ON MANY WORKING FAMILIES. SHE WANTS THE PUC TO MAKE PGW DECREASE THEIR CURRENT RATES, AND REDUCE THEIR FUTURE RATES. SHE ALSO WANTS THE PUC TO INVESTIGATE THOSE WHO ABUSE PGW BY CLAIMING LOW INCOME STATUS FOR LONG TIME PERIODS, CAUSING INCREASES TO WORKING PEOPLE WHO PAY THEIR BILLS ON TIME. |
| C-00015484 | Closed | 5/23/2001 | COMPLAINANT STATES THAT HE STOPPED PAYING HIS GAS BILLS AFTER NUMEROUS ATTEMPTS TO SOLVE THE PROBLEM FAILED. HE STATES THAT HIS CURRENT BALANCE IS $1238.00, AND THAT HE WILL NOT PAY IT UNTIL PGW SHOWS HIM GOOD WILL. HE WANTS THE PUC TO INVESTIGATE HIS COMPLAINT, CONTACTING PGW OR MEDIATING THE CASE, AS HE HAS BEEN UNSUCCESSFUL. |
| C-00015481 | Closed | 5/29/2001 | COMPLAINANT STATES WHEN SHE FIRST MOVED TO HER HOME 5/99 SHE TOLD THE GAS COMPANY TO CHANGE THE NAME OF THE OWNER TO HER NAME FOR BILLING, THEY DID NOT DO SO. THEY TOOK SIX MONTHS TO SEND HER AN ACTUAL BILL. UNFORTUNATELY, WHEN HER BILL WAS SENT THEY PRO-RATED HER BILL FOR $1,000 SINCE THEN SHE HAS BEEN HAVING A HARD TIME KEEPING HER BILL DOWN. THEY BLAMED IT ON THE COMPUT- ERS AND SAID IT WAS BECAUSE OF THE Y2K. SHE WOULD LIKE THE PUC TO HELP HER GET HER BILL DECREASED OR A REASONABLE PAYMENT PLAN THAT SHE CAN LIVE WITH WITHOUT HAVING TO STRUGGLE TO MAKE ENDS MEET. |
| C-00015476 | Closed | 5/21/2001 | COMPLAINANT STATES THAT THE BALANCE LEFT FROM THEIR TENANT'S GAS SERVICE WAS TRANSFERRED TO HIS ACCOUNT. THEY CREDITED ONE OF HIS ACCOUNTS AND MOVED THE BALANCE TO ANOTHER OF HIS PROPERTIES WHICH WAS SOLD AND IN ORDER TO COMPLETE SETTLEMENT, HE PAID $1615.91. HE WANTS THE PUC TO BILL HIS TENANT FOR HER GAS, REIMBURSE HIM $1615.91 THAT HE PAID AT THE SETTLEMENT OF HIS PROPERTY, AND STOP HARRASSING MRS. RIVERA WITH SHUT OFF NOTICES. |
Showing results 7326 - 7350 of 7484
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