Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00015463 | Closed | 5/21/2001 | COMPLAINANT STATES THAT HE HAS RECEIVED BILLS FOR GAS THAT HE DID NOT USE. PGW INFORMED HIM THAT HIS METER WAS OVER 30 YEARS OLD, AND THEY REPLACED IT BUT NEVER CREDITED HIS BILL FOR THE EXCESS. HE WANTS THE PUC TO MAKE PGW CREDIT HIS ACCOUNT FOR $324.16 AND BASE HIS BILL FOR THAT MONTH ON USAGE OF LESS THAN 20 CCF. HE ALSO STATES THAT HE NEEDS A HEARING SCHEDULED FOR A MONDAY MORNING OR EARLY AFTERNOON DUE TO HIS WORK SCHEDULE. |
| C-00015445 | Closed | 5/18/2001 | COMPLAINANT STATES THAT HER BILL IS NOT CORRECT. SHE STATES THAT SHE HAS LIVED AT HER ADDRESS FOR 1 1/2 YEARS, AND SHE STATES THAT SHE THINKS THE BILL WAS LEFT UNPAID BY THE PREVIOUS OCCUPANTS. SHE WANTS THE PUC TO MAKE PGW BILL THE PREVIOUS OCCUPANTS FOR THEIR PORTION OF THE BILL. |
| C-00015430 | Closed | 5/11/2001 | COMPLAINANT STATES THAT SHE DID NOT USE AS MUCH GAS AS SHE IS BEING BILLED FOR. SHE HAD A GAS LEAK THAT WAS NOTICED IMMEDIATELY AND REPAIRED THE NEXT DAY. SHE WANTS THE PUC TO EXPLAIN TO PGW THAT SHE IS SENDING $3000.00 CHECK #953 DATED 5/8/01, AND THAT SHE WILL CONTINUE TO SEND EACH MONTH'S CURRENT BILL PLUS WHAT SHE CAN. |
| C-00015403 | Closed | 5/9/2001 | COMPLAINANT STATES THAT SHE IS HAVING A BILLING DISCREPANCY, AS SHE CLAIMS THAT SHE DID NOT USE $700.00 IN GAS DURING THE SUMMER OF 2000. THE COMPANY USED ESTIMATED READINGS DURING THIS TIME. HER ACTUAL USAGE DOES NOT REFLECT THE READINGS CHARGED TO HER ACCOUNT. PGW INFORMED HER THAT THE BILLS WERE CORRECT AND THAT SHE SHOULD JUST PAY THEM. |
| C-00015387 | Closed | 5/4/2001 | COMPLAINANT STATES THAT SHE HAS BEEN ON THE CRP PROGRAM SINCE 1994. SHE WAS TOLD AT THE TIME THAT IF SHE KEPT UP HER PAYMENTS FOR 5 YRS, SHE WOULD BE ELIGIBLE FOR THE FORGIVENESS PROGRAM. IN 1999 SHE APPLIED FOR THE FORGIVE- NESS PROGRAM, BUT HER APPLICATION WAS REJECTED DUE TO A NEW RULE. SHE STATES THAT PGW IS NOT PROVIDING THE LEVEL OF SERVICE THAT THEY ARE BOUND TO. SHE WANTS THE PUC FORCE PGW TO PROVIDE THE LEVEL OF SERVICE REQUIRED, AND TO HONOR THE FORGIVENESS PROGRAM THAT WAS IN EFFECT IN 1994. |
| C-00015382 | Closed | 5/4/2001 | COMPLAINANT STATES COMPLAINT IS WITH PAYMENT AGREEMENT THAT WAS SET UP BY THE PUC, DESPITE SEVERAL ATTEMPTS BY HER TO GET IN CONTACT WITH HER CASE WORKER. SHE STATES SHE CAN'T PAY THE PRESENT TERMS OF $268 A MONTH AND $76 MONTHLY RESPECTIVELY. SHE WOULD LIKE HER AGREEMENT AMOUNT TO BE LOWERED FROM $268 TO $168. |
| C-00015348 | Closed | 4/27/2001 | COMPLAINANT STATES BY REQUIRING PAYMENT OF THE ACCOUNT OF A PREVIOUS TENANT, ABSENT A COURT ORDER, UTILITY HAS VIOLATED 52 P.A. CODE 56.35. 52 P.A. CODE 56.16(A) (STATES THAT WHERE A RATEPAYER HAS FAILED TO PROVIDE NOTICE OF DISCONTINUATION OF SERVICE, THE RATEPAYER, NOT A NONRATEPAYER TENANT SHALL BE RESPONSIBLE FOR SERVICES RENDERED) AND VIOLATION OF AN ORAL CONTRACT. HE WNATS THE PUC TO CREDIT HIS ACCOUNT $119.64 FOR ERRONEOUS CHARGES. |
| C-00015343 | Closed | 4/26/2001 | COMPLAINANT STATES SHE CAN'T AFFORD TO PAY $247 PER MONTH, SHE IS A SINGLE MOTHER WITH TWO KIDS. SHE STATES SHE ONLY MAKES $750 GROSS EVERY TWO WEEKS. SHE WANTS THE PUC TO PLEASE LOWER THE AMOUNT, SO SHE CAN START A CLEAN SLATE. SHE WOULD LIKE TO PAY $125 PER MONTH. |
| C-00015335 | Closed | 4/25/2001 | COMPLAINANT STATES THAT SHE IS BEING BILLED FOR A $4000.00 BALANCE DUE TO LOW ESTIMATES FOR A PERIOD OF 7 YEARS FROM 6/93 TO 4/28/01. SHE IS NOT SURE THAT THE BALANCE DUE IS ACCURATE, AND HAS NOT SEEN ANY EVIDENCE TO SUPPORT THIS. SHE ALSO STATES THAT SHE NOT SEEN ONE ACTUAL METER READING TAKE PLACE DURING THIS TIME, AS REQUIRED BY LAW. SHE WANTS THE PUC TO FIND THAT PGW MAY NOT USE A 7 YEAR BILLING TIME FRAME, AND SHE WOULD LIKE THE PUC TO FINE PGW FOR NEGLECTING TO TAKE ONE ACTUAL METER READING PER YEAR. |
| C-00015324 | Closed | 4/23/2001 | COMPLAINANT STATES HER COMPLAINT IS THAT HER GAS BILLS HAVE BEEN EXCESSIVELY INCREASED SINCE ABOUT THE BEGINNING OF THIS YEAR (2001). EVEN WITH THE RATE HIKE TAKEN INTO CONSIDERATION IT SEEMS AS IF HER BILLS FOR GAS HAVE BEEN MORE THAN "TRIPLED IN COST". SHE STATES IT REALLY SEEMS IF IT IS WORSE THAN PAYING FOR A SECOND MORTGAGE. SHE WOULD APPRECIATE HAVING THE PUC ATTEMPT TO REALLY REVIEW HER RECORDS OF GAS BILLS & GAS BILL PAYMENTS SINCE ABOUT 1999 OR AT LEAST FROM JANUARY 2000 UP UNTIL THIS PRESENT TIME. SHE WOULD ALSO APPRECIATE BEING ABLE TO HAVE SOMEONE ACTUALLY CHECK HER HOMES GAS METER WITH HER PRESENT AT HER HOME. |
| C-00015323 | Closed | 4/23/2001 | COMPLAINANT STATES AFTER NUMEROUS TRIES (CALLS) SHE IS STILL TRYING TO SET PAYMENT ARRANGEMENTS. THE PERSON AT PGW ON THE PHONE TOLD HER TO COME TO THE OFFICE. SHE HAS BEEN TO THE OFFICE TWICE AND HAD TO WAIT FOR OVER FOUR HOURS. SHE STATES SHE CAN'T AFFORD TO MISS ANY MORE TIME AT WORK. SHE SAYS SHE WANTS TO PAY HER BILL, BUT NOT UNTIL SHE GETS PAYMENT ARRANGEMENTS. |
| C-00015297 | Closed | 4/6/2001 | COMPLAINANT STATES THAT HER BILLS HAVE NOT BEEN CORRECT SINCE SHE MOVED IN 1998. SHE STATES THAT PGW NEVER CLOSED THE ACCOUNT AT HER PREVIOUS ADDRESS, AND THAT SHE HAD 3 DIFFERENT ACCOUNT NUMBERS. SHE ALSO STATES THAT HER NEW BILL WAS BEING SENT TO HER PREVIOUS ADDRESS. COMPLAINANT WANTS THE PUC TO CORRECT THIS PROBLEM. |
| C-00015290 | Closed | 4/19/2001 | COMPLAINANT STATES HE HAS KIDNEY FAILURE. ON 3/6/01 HE RECEIVED A KIDNEY TRANSPLANT, AND HE CAN NOT AFFORD TO GET SICK. HE CAN'T RISK, GETTING AN INFECTION. IT IS NECESSARY THAT HE HAS HOT WATER FOR, BATHING, CLEANING, DISINFECTING, ETC. |
| C-00015261 | Closed | 4/2/2001 | COMPLAINANT STATES THAT HER BILL IS INCORRECT. SHE IS NOT LIVING IN THE HOUSE AND BELIEVES THAT HER BILL SHOULD BE LOWER, |
| C-00015249 | Closed | 4/11/2001 | COMPLAINANT STATES HER HEATER IS NOT WORKING, SHE CALLED FOR SERVICE AND SHE HAD TO WAIT THREE DAYS. THE SERVICE MAN CAME AND ADJUSTED THERMOSTAT, AND THE HEATER IS STILL NOT WORKING. SHE CALLED PRIVATE COMPANY AND THEY CAME WITHIN THE HOUR AND REPLACED PART IN HEATER. SHE STATES PHILADELPHIA GAS WORKS CHARGED $50 TO WAIT THREE DAYS AND NO REPAIR TO HEATER, AND SHE HAD TO PAY THE PRIVATE COMPANY $70 FOR SERVICE. SHE WANTS PHILADELPHIA GAS WORKS TO DELETE THE $50 CHARGE FROM BILL BECAUSE HER HEATER WASN'T FIXED. |
| C-00015237 | Closed | 4/9/2001 | COMPLAINANT STATES PGW IS UNRESPONSIVE AND ANACCESSIBLE. HE PURCHASED A HOME IN PHILADELPHIA (AN EXCEPTION TO THE CURRENT TREND) IN 1999. IT TOOK 1 1/2 YEARS AND FOUR VISITS BY EITHER HIM OR THE PAST OWNER TO THE PGW OFFICE TO HAVE THE GAS SERVICE CHANGED TO HIS NAME. HE WANTS THE PUC TO HOLD PGW EMPLOYEES ACCOUNTABLE FOR THEIR RESPONSIBILITY TO READ METERS MONTHLY, AND FOR THE UNFULFILLED SERVICE REQUESTS. |
| C-00015232 | Closed | 4/2/2001 | COMPLAINANT STATES HE HAS HAD AN AGREED UPON BUDGET PAYMENT PLAN WITH THE GAS COMPANY OF $127 FOR ALMOST TWO YEARS. UPON BEING NOTIFIED OF RATE INCREASE HIS EXPECTED MONTHLY PAYMENTS HAVE GONE FROM $700 TO $3,300 IN THE MONTH THE STATEMENT WAS DUE. HE WANTS TO BE PUT ON AN AFFORDABLE BUDGET PAYMENT PLAN. |
| C-00015216 | Closed | 4/5/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS IS BILLING HER $7,638.23. SHE MOVED TO THIS PROPERTY MARCH OF 1998. HER FIRST BILL WAS FOR $4,000 PLUS. SHE STATES SHE HAS REQUESTED NUMEROUS TIMES FOR A BREAKDOWN OF THE ACCOUNT, SO SHE COULD SEE EXACTLY WHAT SHE OWES FROM MARCH 1998 TO THE PRESENT. SHE WAS TOLD THAT PHILADELPHIA GAS WORKS COULD NOT GIVE HER A BREAKDOWN. SHE STATES SHE WANTS TO BE BILLED FOR WHAT WAS USED FROM MARCH 1998 TO THE PRESE- NT TIME. |
| C-00015203 | Closed | 4/6/2001 | COMPLAINANT STATES THE AMOUNT OF $123 A MONTH IS TOO EXPENSIVE FOR HER TO PAY. SHE STATES SHE IS A SINGLE MOTHER OF AN INFANT AND THE ONLY INCOME IN HER HOME. SHE WANTS THE PUC TO GET PGW TO LOWER THE AMOUNT TO AT LEAST $75 A MONTH. |
| C-00015185 | Closed | 3/29/2001 | COMPLAINANT STATES SHE HAS MADE THREE PAYMENTS SINCE GAS WAS CUT OFF IN OCTO- BER 2000. THE GAS BILL IS THE SAME AMOUNT OR MORE THEN IT WAS CUT OFF. ALL THE THREE GAS PAYMENTS HAVE BEEN MADE TO THE GAS COMPANY OF $50 EACH. SHE STATES SHE NEEDS HER GAS ON IT SEEMS IMPOSSIBLE TO GET THROUGH TO THE GAS COMPANY. |
| C-00015184 | Closed | 3/29/2001 | COMPLAINANT STATES SHE CAN'T NEARLY AFFORD TO PAY HER GAS BILL. SHE IS SING- LE, IN A ONE ROOM APARTMENT. SHE KEEPS HER HEAT TO A LOW TEMPERATURE (SHE IS FREEZING ALL THE TIME). SHE STATES SHE HARDLY COOKS, IS HARDLY AT HOME, AND HER BILL IS $300 PER MONTH. SHE WANTS THE PUC TO GET PHILADELPHIA GAS WORKS TO HELP HER OUT (THE CONSUMERS). SHE STATES SHE WILL PAY HER BILL AS SHE CAN. |
| C-00015160 | Closed | 3/22/2001 | COMPLAINANT STATES THEY ARE A VERY SMALL NON-PROFIT FAITH BASED ORGANIZATION AND HAS A PROPERTY AT 1925 HARRISON STREET, WHICH IS BEING USED AS A LOW-INC- OME HOUSING AND IS PART OF THEIR DRUG & ALCOHOL RELAPSE PREVENTION PROGRAM. THEY CURRENTLY HAVE A TENANT RESIDING AT THIS ADDRESS. THEY CONTACTED PGW BECAUSE THEY HAD NOT BEEN RECEIVING ANY BILLS FOR THIS PROPERTY. PGW READ THE METER AND USED AN ACTUAL READING FROM 4/1/00 TO THE CURRENT 2/3/01. THIS RESULTED IN A BILL OF APPROXIMATELY $1,600. THEY ARE REQUESTING THAT PGW JUSTIFY THE AMOUNT OF THEIR REQUESTED BILL. |
| C-00015126 | Closed | 3/19/2001 | COMPLAINANT STATES COMPLAINT IS THE BILLING - OUTSTANDING BALANCE, HE USED ONLY COOKING GAS. HE WANTS A NEW METER TO BE INSTALLED AND TO GET ACCURATE READINGS. |
| C-00015125 | Closed | 3/19/2001 | COMPLAINANT STATES HE STATES PGW IS USING A STARTING INDEX NUMBER OF 4872, WHICH REPRESENTS THE LAST READING TAKEN IN APRIL OF 1992. THIS READING WAS TAKEN FOR A PAST TENANT OF THIS PROPERTY, WHEN THIS OWNER OR TENANT REQUESTED A SHUT OFF. ON 9/3/99, PGW REMOVED A PADLOCK FROM HIS METER AND TURNED ON HIS GAS, HOWEVER, THEY FAILED TO TAKE A READING AT THIS TIME. HE STATES HE TOOK READING OF METER AND THE NUMBER WAS 10285. HE STATES HE FEELS THAT THE PREVIOUS TENANT WAS USING GAS WITHOUT PGW KNOWLEDGE. HE IS ASKING THE PUC TO REQUEST THAT PGW PRESENT A HARD COPY OF THE READING OF 9/3/99. |
| C-00015111 | Closed | 3/16/2001 | COMPLAINANT STATES THE CHARGE IS TOO MUCH, LOWER IT, SO IT CAN STAY IN HIS BUDGET. |
Showing results 7351 - 7375 of 7484
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