Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00014801 | Closed | 2/2/2001 | COMPLAINANT STATES THERE HAS BEEN ASTRONOMICAL AMOUNTS LISTED ON HER GAS BILL FOR THE LAST TWO BILLING PERIODS. SHE CALLED PGW TO COMPLAINT ABOUT LAST MONTH'S BILL (APPROX. $360, WHICH WAS EXTREMELY HIGH). SHE FOLLOWED THEIR SUGGESTIONS ONLY TO RECEIVE A BILL THIS MONTH FOR CURRENT BILLING CHARGES AS $505.50, WHICH HAS TO BE AN ERROR. SHE WANTS THE PUC TO ORDER AN INVESTIGAT- ION OF HER GAS BILL. |
| C-00014800 | Closed | 2/2/2001 | COMPLAINANT STATES HER GAS BILLS ARE TOO HIGH. HER GAS BILL HAS TRIPLED FROM LAST YEAR. SHE WANTS THE PUC TO FIND SOME WAY TO DECREASE THE AMOUNT SHE PAYS FOR HER GAS BILL. |
| C-00014794 | Closed | 1/31/2001 | COMPLAINANT STATES HER GAS BILLS ARE TWO HIGH. SHE IS HAVING TROUBLE PAYING THEM. SHE STATES SHE ISN'T THE ONLY ONE WITH THIS PROBLEM. SHE DOESN'T WANT TO HAVE HER SERVICE SHUT-OFF. |
| C-00014788 | Closed | 1/31/2001 | COMPLAINANT STATES COMPLAINT IS THE RIDICOUSLY HIGH BILL OF $176.25 FOR (33) DAYS, ONE PERSON, ONE FLOOR. SHE TRIED TO CALL AND COMPLAIN BUT SHE WAS STUCK ON THE PHONE FOR OVER EIGHT HOURS AND NO REPLY AS OF YET. SHE WANTS THE PUC TO INVESTIGATE AND SEE WHO IS IN CHARGE OF DETERMINING YOUR BILL. |
| C-00014787 | Closed | 1/31/2001 | COMPLAINANT STATES HER BILL HAS INCREASED BY MORE THAN 100% SINCE JUNE OF 2000. FOR ABOUT A YEAR SHE WAS PAYING $63 MONTHLY, THERE WAS AN INCREASE OF $25 IN DECEMBER AND AN INCREASE OF $19, AND NOW FOR FEBRUARY THEY HAVE TACKED ON ANOTHER $20 FOR A TOTAL OF $64. SHE STATES HER USAGE IS THE SAME AS LAST YEAR. SHE WANTS THE PUC TO BRING THIS THING UNDER CONTROL, SHE SAYS SHE WAS NOT MISSING ANY PAYMENTS AT $63.00, BUT DOUBLING THE AMOUNT IS WAY TOO MUCH TO HANDLE. |
| C-00014786 | Closed | 1/26/2001 | COMPLAINANT STATES COMPLAINT IS THE EXCESSIVELY HIGH BILLS. SHE IS A SINGLE PERSON LIVING IN A FIRST FLOOR DUPLEX APARTMENT. HER THERMOSTAT IS SELDOM HIGHER THAN 68 DEGREES, AND ALWAYS LOWERED WHEN NOT AT HOME. HER GAS USAGE IS MINIMAL AND SHOULD IN NO WAY REFLECT THE AMOUNTS SHOWN ON HER BILLS. SHE WANTS PHILADELPHIA GAS WORKS TO GET THEIR ACT TOGETHER, AND TO STOP THIS EXCESSIVE CHARGES. SHE WANTS HER ACCOUNT EITHER CREDITED FROM ANY OVERCHARG- ES, OR REFUND ANY MONIES DUE TO HER. |
| C-00014762 | Closed | 1/25/2001 | COMPLAINANT STATES HIS MONTHLY GAS BILL HAS LITERALLY INCREASED 50% FROM LAST YEAR. HE IS A SINGLE FAMILY DWELLING IN THIS 10 BEDROOM HOUSE IN OVERBROOK FARMS, PHILADELPHIA THAT HE BOUGHT THREE YEARS AGO. HE HAS TWO CHILDREN AND HE KEEPS THEIR THERMOSTAT AT 63% ALL DAY AND LOWER IT WHEN THEY GO OUT. HOWEVER, THEY ARE RECEIVING A $681.37 GAS BILL THIS MONTH. HE STATES HE NEED HIS GAS PRICES LOWERED. |
| C-00014759 | Closed | 1/24/2001 | COMPLAINANT STATES FOR THE PERIOD BEGINNING 11/99 TO 1/01 BILLS FROM PHILADE- LPHIA GAS WORKS HAVE BEEN INCORRECT. PHONE CALLS EACH MONTH FAILED TO RESOL- VE THE PROBLEM. A CONFERENCE WAS ARRANGED, HE HAS THE SAME STUPID BILLING ERRORS. HE WANTS THE PUC TO GET PHILADELPHIA GAS WORKS TO CORRECTLY STATE THE FACTS IN THE BOTTOM PART OF THE BILL. |
| C-00014746 | Closed | 1/22/2001 | COMPLAINANT STATES HE ORDERED GAS SERVICE BE TERMINATED IN NOVEMBER AT HIS MOTHER'S APARTMENT, BUT PGW STILL SENDS HIM BILLS FOR SERVICE. HE STATES HIS MOTHER DIED LAST YEAR, AND HE IS A SURVIVING SON, HE STATES HE DOESN'T LIVE OR DOESN'T RENT THE APARTMENT. ALL HE WANTED WAS A FINAL BILL AS OF THE TER- MINATION DATE. HE WANTS THE PUC TO ORDER PGW TO ISSUE HIM A FINAL BILL FOR GAS SERVICE UP TO THE TERMINATION DATE AND TO ORDER PGW TO STOP SENDING HIM FURTHER BILLS. |
| C-00014745 | Closed | 1/22/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS IS CHARGING UNDER A COMMERCIAL PAY- MENT INSTEAD OF A RESIDENTIAL PAYMENT. SHE WANTS THE PUC TO MAKE PGW CHANGE HER PAYMENT CATEGORY, FROM COMMERCIAL TO RESIDENTIAL. |
| C-00014741 | Closed | 1/22/2001 | COMPLAINANT STATES COMPLAINT CONCERNS A BILL RECENTLY RECEIVED WHICH WAS BASICALLY AN AGGREGATE OF A FOUR-YEAR BILLING CYCLE. THE BILL IS FOR APPROX- IMATELY $36,000. HE STATES THEY NEED A REASONABLE PAYMENT ARRANGEMENT AND AN IMMEDIATE STOPPAGE OF THE TERMINATION NOTICE. |
| C-00014740 | Closed | 1/22/2001 | COMPLAINANT STATES PGW REFUSES TO OBTAIN PARTS TO REPAIR HIS RANGE. THEY CLAIM THAT PART IS NOT AVAILABLE FROM THEIR DISTRIBUTOR (WOULD NOT TELL HIM WHO IT IS) AND YET ROPER (RANGE MANUFACTURER) SAYS PARTS ARE AVAILABLE. ALSO PGW SUPERVISORS WERE REQUESTED TO CALL (11/14/00 AND 11/27/00) AND NO CALL WAS EVER RECEIVED. HE WANTS HIS PROBLEM FIXED. |
| C-00014639 | Closed | 1/2/2001 | COMPLAINANT STATES THAT HER BILLS ARE CONFUSING AND CONTAIN CONTRADICTORY AM- OUNTS. COMPLAINANT STATES THAT SHE ENROLLED IN THE CUSTOMER RESPONSBILITY PRO- GRAM WITH THE UNDERSTANDING THAT HER PAST-DUE BALANCE WOULD BE FORGIVEN AT SOME POINT. COMPLAINANT STATES THAT THIS HAS NOT HAPPENED. |
| C-00004619 | Closed | 12/29/2000 | COMPLAINANT STATES SHE HAD CREDIT FROM PHILADELPHIA GAS WORKS FOR PREVIOUS HOME @ 713 MANATAWWA, PHILADELPHIA. THEY MADE SETTLEMENT AND FAXED THEM THE SETTLEMENT. SHE STATES SHE PAYS ON HER GAS BILL, BUT SHE IS TIRED OF BEING HARASSED & TALKING TO INCOMPETANT EMPLOYEES. SHE WANTS A RESOLUTION IN FIX- ING THE BILLING SYSTEM AND RESOLVING HER OUTSTANDING BALANCE. |
| C-00004585 | Closed | 12/15/2000 | COMPLAINANT STATES COMPLAINT IS THAT FOR THE LAST TWO YEARS HIS GAS & ELECTRI C BILLS HAVE BEEN SKYROCKETING. PHILADELPHIA GAS WORKS TOLD HIM THAT THEY ARE THE ONLY ONES FORMULATING GAS IN THE AREA. HE WANTS THE PUC TO HELP HIM GET A FULL REFUND OF HIS UTILITY BILLS. |
| C-00004568 | Closed | 12/15/2000 | COMPLAINANT STATES COMPLAINT IS THE ESTIMATED BILLS ARE INCORRECT INSTEAD OF METER READING THAT PROPERTY IS EQUIPPED FOR. A PAYMENT OF $100 WHICH HAS NOT BEEN APPLIED, NO PAYMENT HISTORY REQUESTED ON TWO OCCASIONS IS ALSO COMPLAINT S. SHE WANTS THE PUC TO HAVE HER METER READ ON A REGULAR BASIS, APPLY $100 PAYMENT, DEDUCT INTEREST CHARGED TO HER ACCOUNT. SHE ALSO WANTS AN ACCURATE BILLING. |
| C-00004483 | Closed | 11/22/2000 | COMPLAINANT STATES HIS BILLS WERE ESTIMATED AND AS A RESULT WERE TOO HIGH FOR A NUMBER OF MONTHS. HE WANTS HIS BILLING TO BE MORE ACCURATE AND HIS PAYMENT TO BE ADJUSTED. |
| C-00004456 | Closed | 11/17/2000 | COMPLAINANT STATES HE WAS CHARGED FOR REPAIRS THAT WERE PAYED FOR BY HIS LANDLORD AND THAT PGW HAS BEEN INCOMPETENT WITH THEIR BILLING. HE WANTS THE COMPANY TO CORRECTLY FIGURE HIS ACCOUNT SO THAT HE CAN PAY THE RIGHT AMOUNT. |
| C-00004439 | Closed | 11/13/2000 | COMPLAINANT STATES HE CAN NOT AFFORD HIS CURRENT MONTHLY BILL AND PAST DUE BALANCE AND WOULD LIKE TO MAKE A PAY ARRANGEMENT THAT HE CAN AFFORD. |
| C-00004355 | Closed | 10/24/2000 | COMPLAINANT STATES PGW HAS MISREAD HIS GAS USAGE AND OVERCHARGED HIM. HE WANTS HIS BILLS ADJUSTED AND HE ALSO WANTS COMPENSATION FOR HIS TIME. |
| C-00004340 | Closed | 10/23/2000 | COMPLAINANT STATES HE HAS HAD TERRIBLE CUSTOMER SERVICE THROUGH PGW'S SERVICE LINES AND WANTS THIS ISSUE RESOLVED. |
| C-00004339 | Closed | 10/20/2000 | COMPLAINANT STATES HE WANTS A PAY ARRANGEMENT SO THAT HE WILL BE ABLE TO PAY HIS BILLS. |
| C-00004289 | Closed | 10/5/2000 | COMPLAINANT STATES PGW HAS COST HER DAMAGES AND GIVEN HER UNSAFE LIVING CONDITIONS. SHE WANTS RELEASED TO HER THEIR RECORDS OF ALL OF THE EVENTS THAT TOOK PLACE AND ALSO WANTS AN ESTIMATE ON THE REPAIRS. |
| C-00004284 | Closed | 10/4/2000 | COMPLAINANT STATES PGW NEVER SENT HER A BILL FOR A LEAK SHE HAD FIXED FROM HER OLD HOUSE. SHE HAD SINCE BEEN CHARGED WITH VARIOUS FEES DUE TO THIS AND SHE BELIEVES THESE COSTS SHOULD BE REDUCED. SHE ALSO WANTS A NEW PAYMENT PLAN OF $40 TO $50 PER MONTH. |
| C-00004272 | Closed | 10/2/2000 | COMPLAINANT STATES THEY OWE PGW PAST DUES BUT FEEL THIS AMOUNT SHOULD BE REDUCED DUE TO PAST TROUBLES THEY HAVE HAD BY FAULT OF THE COMPANY. |
Showing results 7376 - 7400 of 7448
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