Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00014746 | Closed | 1/22/2001 | COMPLAINANT STATES HE ORDERED GAS SERVICE BE TERMINATED IN NOVEMBER AT HIS MOTHER'S APARTMENT, BUT PGW STILL SENDS HIM BILLS FOR SERVICE. HE STATES HIS MOTHER DIED LAST YEAR, AND HE IS A SURVIVING SON, HE STATES HE DOESN'T LIVE OR DOESN'T RENT THE APARTMENT. ALL HE WANTED WAS A FINAL BILL AS OF THE TER- MINATION DATE. HE WANTS THE PUC TO ORDER PGW TO ISSUE HIM A FINAL BILL FOR GAS SERVICE UP TO THE TERMINATION DATE AND TO ORDER PGW TO STOP SENDING HIM FURTHER BILLS. |
| C-00014745 | Closed | 1/22/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS IS CHARGING UNDER A COMMERCIAL PAY- MENT INSTEAD OF A RESIDENTIAL PAYMENT. SHE WANTS THE PUC TO MAKE PGW CHANGE HER PAYMENT CATEGORY, FROM COMMERCIAL TO RESIDENTIAL. |
| C-00014741 | Closed | 1/22/2001 | COMPLAINANT STATES COMPLAINT CONCERNS A BILL RECENTLY RECEIVED WHICH WAS BASICALLY AN AGGREGATE OF A FOUR-YEAR BILLING CYCLE. THE BILL IS FOR APPROX- IMATELY $36,000. HE STATES THEY NEED A REASONABLE PAYMENT ARRANGEMENT AND AN IMMEDIATE STOPPAGE OF THE TERMINATION NOTICE. |
| C-00014740 | Closed | 1/22/2001 | COMPLAINANT STATES PGW REFUSES TO OBTAIN PARTS TO REPAIR HIS RANGE. THEY CLAIM THAT PART IS NOT AVAILABLE FROM THEIR DISTRIBUTOR (WOULD NOT TELL HIM WHO IT IS) AND YET ROPER (RANGE MANUFACTURER) SAYS PARTS ARE AVAILABLE. ALSO PGW SUPERVISORS WERE REQUESTED TO CALL (11/14/00 AND 11/27/00) AND NO CALL WAS EVER RECEIVED. HE WANTS HIS PROBLEM FIXED. |
| C-00014639 | Closed | 1/2/2001 | COMPLAINANT STATES THAT HER BILLS ARE CONFUSING AND CONTAIN CONTRADICTORY AM- OUNTS. COMPLAINANT STATES THAT SHE ENROLLED IN THE CUSTOMER RESPONSBILITY PRO- GRAM WITH THE UNDERSTANDING THAT HER PAST-DUE BALANCE WOULD BE FORGIVEN AT SOME POINT. COMPLAINANT STATES THAT THIS HAS NOT HAPPENED. |
| C-00004619 | Closed | 12/29/2000 | COMPLAINANT STATES SHE HAD CREDIT FROM PHILADELPHIA GAS WORKS FOR PREVIOUS HOME @ 713 MANATAWWA, PHILADELPHIA. THEY MADE SETTLEMENT AND FAXED THEM THE SETTLEMENT. SHE STATES SHE PAYS ON HER GAS BILL, BUT SHE IS TIRED OF BEING HARASSED & TALKING TO INCOMPETANT EMPLOYEES. SHE WANTS A RESOLUTION IN FIX- ING THE BILLING SYSTEM AND RESOLVING HER OUTSTANDING BALANCE. |
| C-00004585 | Closed | 12/15/2000 | COMPLAINANT STATES COMPLAINT IS THAT FOR THE LAST TWO YEARS HIS GAS & ELECTRI C BILLS HAVE BEEN SKYROCKETING. PHILADELPHIA GAS WORKS TOLD HIM THAT THEY ARE THE ONLY ONES FORMULATING GAS IN THE AREA. HE WANTS THE PUC TO HELP HIM GET A FULL REFUND OF HIS UTILITY BILLS. |
| C-00004568 | Closed | 12/15/2000 | COMPLAINANT STATES COMPLAINT IS THE ESTIMATED BILLS ARE INCORRECT INSTEAD OF METER READING THAT PROPERTY IS EQUIPPED FOR. A PAYMENT OF $100 WHICH HAS NOT BEEN APPLIED, NO PAYMENT HISTORY REQUESTED ON TWO OCCASIONS IS ALSO COMPLAINT S. SHE WANTS THE PUC TO HAVE HER METER READ ON A REGULAR BASIS, APPLY $100 PAYMENT, DEDUCT INTEREST CHARGED TO HER ACCOUNT. SHE ALSO WANTS AN ACCURATE BILLING. |
| C-00004483 | Closed | 11/22/2000 | COMPLAINANT STATES HIS BILLS WERE ESTIMATED AND AS A RESULT WERE TOO HIGH FOR A NUMBER OF MONTHS. HE WANTS HIS BILLING TO BE MORE ACCURATE AND HIS PAYMENT TO BE ADJUSTED. |
| C-00004456 | Closed | 11/17/2000 | COMPLAINANT STATES HE WAS CHARGED FOR REPAIRS THAT WERE PAYED FOR BY HIS LANDLORD AND THAT PGW HAS BEEN INCOMPETENT WITH THEIR BILLING. HE WANTS THE COMPANY TO CORRECTLY FIGURE HIS ACCOUNT SO THAT HE CAN PAY THE RIGHT AMOUNT. |
| C-00004439 | Closed | 11/13/2000 | COMPLAINANT STATES HE CAN NOT AFFORD HIS CURRENT MONTHLY BILL AND PAST DUE BALANCE AND WOULD LIKE TO MAKE A PAY ARRANGEMENT THAT HE CAN AFFORD. |
| C-00004355 | Closed | 10/24/2000 | COMPLAINANT STATES PGW HAS MISREAD HIS GAS USAGE AND OVERCHARGED HIM. HE WANTS HIS BILLS ADJUSTED AND HE ALSO WANTS COMPENSATION FOR HIS TIME. |
| C-00004340 | Closed | 10/23/2000 | COMPLAINANT STATES HE HAS HAD TERRIBLE CUSTOMER SERVICE THROUGH PGW'S SERVICE LINES AND WANTS THIS ISSUE RESOLVED. |
| C-00004339 | Closed | 10/20/2000 | COMPLAINANT STATES HE WANTS A PAY ARRANGEMENT SO THAT HE WILL BE ABLE TO PAY HIS BILLS. |
| C-00004289 | Closed | 10/5/2000 | COMPLAINANT STATES PGW HAS COST HER DAMAGES AND GIVEN HER UNSAFE LIVING CONDITIONS. SHE WANTS RELEASED TO HER THEIR RECORDS OF ALL OF THE EVENTS THAT TOOK PLACE AND ALSO WANTS AN ESTIMATE ON THE REPAIRS. |
| C-00004284 | Closed | 10/4/2000 | COMPLAINANT STATES PGW NEVER SENT HER A BILL FOR A LEAK SHE HAD FIXED FROM HER OLD HOUSE. SHE HAD SINCE BEEN CHARGED WITH VARIOUS FEES DUE TO THIS AND SHE BELIEVES THESE COSTS SHOULD BE REDUCED. SHE ALSO WANTS A NEW PAYMENT PLAN OF $40 TO $50 PER MONTH. |
| C-00004272 | Closed | 10/2/2000 | COMPLAINANT STATES THEY OWE PGW PAST DUES BUT FEEL THIS AMOUNT SHOULD BE REDUCED DUE TO PAST TROUBLES THEY HAVE HAD BY FAULT OF THE COMPANY. |
| C-00004265 | Closed | 10/2/2000 | COMPLAINANT STATES THAT PGW FAILED TO MAIL HER BILLS FOR 3 MONTHS AND IS NOW ASKING FOR THE MONEY ALL UP FRONT. SHE FEELS SHE SHOULD NOT HAVE TO PAY ALL AT ONCE FOR THEIR OWN NEGLIGENCE AND WANTS THIS MATTER RESOLVED. |
| C-00004247 | Closed | 9/25/2000 | COMPLAINANT STATES HER GAS WAS SHUT OFF WITHOUT NOTICE AND WAS NOT TURNED BACK ON AGAIN UNTIL ONE WEEK AFTER IT WAS SUPPOSED TO BE. SHE STATED THE SITUATION WAS ABSURD AND WANTS BETTER SERVICE FROM PGW IN CUSTOMER RELATIONS. |
| C-00004228 | Closed | 9/22/2000 | COMPLAINANT STATES THE COMPANY NEGLECTED TO BILL HER FOR A YEAR OF SERVICE BECAUSE OF A CHANGE OF ADDRESS THAT WAS NOT NOTED AND THEY SENT HER THE BILL ALL AT ONCE. THE AMOUNT ALSO DID NOT AGREE WITH HER STATEMENTS AND THEREFORE SHE COULD NOT MAKE A PAYMENT PLAN. SHE WOULD LIKE ASSISTANCE IN SOLVING HER BILLING PROBLEM. |
| C-00004214 | Closed | 9/18/2000 | COMPLAINANT STATES SHE THINKS HER GAS BILL IS TOO HIGH FOR THE AMOUNT OF TIME SHE HAS BEEN AT THIS ADDRESS AND BELIEVES COMPANY SHOULD NOT BE RAISING THEIR RATES. |
| C-00004187 | Closed | 9/11/2000 | COMPLAINANT STATES SHE MOVED INTO HER NEW HOME ON 6/29/00, SHE HAS RECEIVED THREE BILLS CHARGING HER FOR SERVICE BEGINNING ON 6/13/00. SHE WENT IN PER- SON TO THE OFFICE AT 8566 BUSTLETON AVENUE, PHILADELPHIA PA ON 7/6/00 AND 8/7/00. SHE WAS TOLD BOTH TIMES NOT TO PAY THE BILL, THAT IT WOULD BE ADJUS- TED AND SHE WOULD RECEIVE A NEW BILL IN THE MAIL. SHE IS NOW CHARGED FOR SERVICE FROM 6/13/00 AS WELL AS A LATE CHARGE. SHE WANTS THE PUC TO GET HER REIMBURSEMENT FOR THE LATE CHARGE AND THE CHARGES FOR THE PERIOD 6/13/00 - 6/29/00. |
| C-00004106 | Closed | 8/28/2000 | COMPLAINANT STATES COMPLAINT IS THE IMPROPER BILLING AND CHARGES BY COMPANY, ALSO THE FAILURE TO RESPOND TO HER REQUESTS FOR RESOLUTION. SHE WANTS THE PUC TO INVESTIGATE THE OVERBILLING FOR HER ACCOUNT AND HAVE PHILADELPHIA GAS WORKS TAKE IT SERIOUSLY. |
| C-00004066 | Closed | 8/17/2000 | COMPLAINANT STATES SHE IS COMPLAINING ABOUT PHILADEPHIA GAS WORKS IN GENERAL. SHE FEELS THAT IT IS NOT RUN IN AN EFFECTIVE MANNER. IT NEEDS A COMPLETE RE-ORGANIZATION AND MORE SUPERVISION ON A DAILY BASIS. SHE WANTS THE PUC TO STOP NO MORE NEW ADD-ONS OR RAISES. SHE FEELS THAT IT NEEDS MORE SUPER- VISION. |
| C-00004051 | Closed | 8/16/2000 | COMPLAINANT STATES COMPLAINT IS DESPITE NUMEROUS REQUESTS (BOTH BY PHONE & MAIL), PHILADELPHIA GAS WORKS HAS REFUSED TO SHUT OFF SERVICE AT HER FORMER RESIDENCE. SHE HAS BEEN TRYING SINCE MID-JUNE 2000 TO HAVE HER GAS SHUT OFF AND TO RECEIVE A FINAL BILL. NEITHER HAS HAPPENED AS OF 8/12/00, SHE IS STILL BEING SENT ESTIMATED BILLS FOR GAS USAGE, EVEN THOUGH SHE MOVED FROM THE RESIDENCE IN QUESTION ON 6/30/00. SHE WANTS PHILADELPHIA GAS WORKS TO BE ORDERED TO SHUT OFF GAS SERVICE AT HER FORMER RESIDENCE AT 716 SANSOM STREET, # 2 FR IN PHILADELPHIA AND SEND HER AN ACTUAL BILL, NOT ESTIMATED. |
Showing results 7426 - 7450 of 7490
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