Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-2011-2278854 | Closed | 12/5/2011 | Complaintant states that they cannot afford the amount of the payment plan. Complaintant states that rate is basedon last years usage, and that her house is not properly insulated resulting in high bills. Complaintant states that they are currently on unpaid leave due to surgery.Complaintant wants actual usage to be used when figuring out the payment agreement and the amount ot be lower than current amount. |
| F-2011-2278826 | Closed | 12/3/2011 | Complaintant states moved into 1714 Mt Vernon 1R and was assigned same meter as previous tenant. Complaintant states that Philadelphia Gas Works stopped sending bills early 2010, and in April 2010 told the landlord they were going to turn off gas service. Complaintant states that pipes were traced to see who they belong to, and they were told that the meter beloged to her and that the meter was incorrect for their apartment. Complaintant states that they recieved two bill over $1000 and called Philadlephia Gas Works and were told they owe different amounts than what was on the bill.Complaintant wants Philadelphia Gas Works to forgive them for under paying, since they notified them that the meter was incorrect. Complaintant wants balance erased and payment status to be up to date. |
| F-2011-2278030 | Closed | 11/29/2011 | Complaintant states that they have paid their bill each month, but has received a bill for $4602.87. Complaintant wants the amount of $4602.87 to be deleted from their account for being an incorrect charge. |
| F-2011-2277287 | Closed | 11/28/2011 | Complaintant states that they do not live at the address being biled. Complaintant states they had energy assistance and had a zero balance, and that they started at their new address with a zero balance. Complaintant wants their zero balance confirmed. |
| F-2011-2277275 | Closed | 11/28/2011 | Complaintant states that she has only one gas stove, and that her bill should not be as high as $800.00. Complaintant states that she would like the bill investigated or credit given to her bill. |
| F-2011-2276997 | Closed | 11/28/2011 | Complaintant states that their bill is to high, and wants to know about any offers for senior citizen discounts. Complaintant states that they are on a fixed income and could not receive help that complaintant tried to get. Complaintant would like to try to have a payment arrangement, that would be about half as much a s she has to pay. |
| F-2011-2276831 | Closed | 11/22/2011 | Complainant states that there are incorrect charges on her bill. |
| F-2011-2273467 | Closed | 11/14/2011 | Complainant states that he would like a payment agreement; and his service restored. |
| F-2011-2273317 | Closed | 11/12/2011 | Complainant states that there are incorrect charges on his bill. |
| F-2011-2273225 | Closed | 11/10/2011 | Complainant states that there are incorrect charges on his bill. |
| F-2011-2272869 | Closed | 11/9/2011 | Complaintant states that they received a revised payment agreement that they cannot afford. Complaintant states that they want a affordable payment plan. |
| F-2011-2272804 | Closed | 11/4/2011 | Complainant states that there are incorrect charges on his bill. |
| F-2011-2272353 | Closed | 11/2/2011 | Complainant states that there are incorrect charges on bill. |
| F-2011-2272296 | Closed | 11/1/2011 | Complaintant states that she would like a payment agreement, so her service can be turned back on. Complaintant states that she is tryingto pay back what she owes the company.Complaintant states that her son has asthma and needs heat to keep warm during the cold months. |
| F-2011-2272161 | Closed | 10/31/2011 | Complainant states that PGW come to her house and shut off the gas becuase they said it was on illegally. |
| F-2011-2272140 | Closed | 10/31/2011 | Complainant states that there are incorret charges on his bill due to someone stealing his meter. |
| F-2011-2271939 | Closed | 10/28/2011 | Complainant states that there are incorrect charges on her bill. |
| F-2011-2270794 | Closed | 10/21/2011 | Complainant states that service was terminated without notice and for a false reasoning. |
| F-2011-2270368 | Closed | 10/27/2011 | Complainant states that she would like PGW to dismiss case number 186800 and let her continue to pay her regular bill amount. and also to change her meter. |
| F-2011-2268994 | Closed | 10/18/2011 | Complainant states that PGW kept billing him after selling his house. |
| F-2011-2268635 | Closed | 10/17/2011 | Complaintant states that Philadelphia Gas Works sent her a bill over $7000. Complaintant states that over $5000 was applied to her gas bill usage for one month. Complaintant states the amount came from a old account and back balance.Complaintant states that she has had same account and residence for ten years and has no prior accounts with Philadelphia Gas Works. Complaintant wants the over $5000 bill investigated and removed from her acocunt. Complaintant wants the service restored, sinc her service was terminated in August. Complaintant would like to be put on a reasonable payment plan. |
| F-2011-2267974 | Closed | 10/11/2011 | Complaintant states that they started service in July 2010. Complaintant states that they received a bill for $846.77, when normally the bill was about $20 a month and Philadelphia Gas Works sht off their gas in May 2011. Complaintant states tha they requested records from previous tenants to compare bills for consistency in amount of bill. Complaintant states that Philadelphia Gas Works technician checked the meter and said it was old and needed replaced. Complaintant states technician took the meter back and said Philadelphia Gas Works would contact them. Complaintant states that they contacted Philadelphia Gas Works after not hearing back, and got a meter ID #, but have not heard back yet after the meter was exchanged 6/13/2011. Complaintant states that they did not receive a shut off notice and after te hgas was already shut off received a letter with options in a neighbor's mailbox instead of their mailbox. Complaintant states that the technician that took the meter caused extensive damage that needed repaired. Complaintant would like their meter to finally be tested, and the bill to be corrected to reflect incorrect readings from November 2010 to March 2010. |
| F-2011-2267918 | Closed | 10/11/2011 | Complaintant states that Philadelphia Gas Works charges customer additional amount for not reporting a change income in the household in a timely manner. COmplaintant states that Philadelphia Gas Works then makes customer pay iincreased amount for their billing mistake. Complaintant states that their are no guidelines on how to report change in income for CRP customers. Complaintant states that Philadelphia Gas Works should go into more detail explaining how the CRP program works. Complaintant states that hey were receiving unemploymeny benefits but the benefits have expired and did not know they were required to go into the Philadelphia gas works office. Complaintant states its unfare to pay more than gross household income per month. |
| F-2011-2267858 | Closed | 10/11/2011 | Complaintant states that they cannot afford the payment agreement. Complaintant states that they need to re-negotiate a lower amount. Complaintant wants a agreement he can keep and have a spread out time period that he can re-pay his balance. |
| F-2011-2267135 | Closed | 10/4/2011 | Complaintant states that the meter was tampered with at the property with no one asa resident. Complaintnat states they evicted prior tenant Lisa Sheppard and that she tampered with the meter. Complaintant states tha the contacted Philadelphia Gas Works and after weeks heard back that he was billed for a year that no one was a resident at 1730 Gillingham Street. Complaintant only wants billed for the amount of a vacant property, and not be punished for his prior tenant tampering with the meter. |
Showing results 2301 - 2325 of 7484
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