Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-2011-2272296 | Closed | 11/1/2011 | Complaintant states that she would like a payment agreement, so her service can be turned back on. Complaintant states that she is tryingto pay back what she owes the company.Complaintant states that her son has asthma and needs heat to keep warm during the cold months. |
| F-2011-2272161 | Closed | 10/31/2011 | Complainant states that PGW come to her house and shut off the gas becuase they said it was on illegally. |
| F-2011-2272140 | Closed | 10/31/2011 | Complainant states that there are incorret charges on his bill due to someone stealing his meter. |
| F-2011-2271939 | Closed | 10/28/2011 | Complainant states that there are incorrect charges on her bill. |
| F-2011-2270794 | Closed | 10/21/2011 | Complainant states that service was terminated without notice and for a false reasoning. |
| F-2011-2270368 | Closed | 10/27/2011 | Complainant states that she would like PGW to dismiss case number 186800 and let her continue to pay her regular bill amount. and also to change her meter. |
| F-2011-2268994 | Closed | 10/18/2011 | Complainant states that PGW kept billing him after selling his house. |
| F-2011-2268635 | Closed | 10/17/2011 | Complaintant states that Philadelphia Gas Works sent her a bill over $7000. Complaintant states that over $5000 was applied to her gas bill usage for one month. Complaintant states the amount came from a old account and back balance.Complaintant states that she has had same account and residence for ten years and has no prior accounts with Philadelphia Gas Works. Complaintant wants the over $5000 bill investigated and removed from her acocunt. Complaintant wants the service restored, sinc her service was terminated in August. Complaintant would like to be put on a reasonable payment plan. |
| F-2011-2267974 | Closed | 10/11/2011 | Complaintant states that they started service in July 2010. Complaintant states that they received a bill for $846.77, when normally the bill was about $20 a month and Philadelphia Gas Works sht off their gas in May 2011. Complaintant states tha they requested records from previous tenants to compare bills for consistency in amount of bill. Complaintant states that Philadelphia Gas Works technician checked the meter and said it was old and needed replaced. Complaintant states technician took the meter back and said Philadelphia Gas Works would contact them. Complaintant states that they contacted Philadelphia Gas Works after not hearing back, and got a meter ID #, but have not heard back yet after the meter was exchanged 6/13/2011. Complaintant states that they did not receive a shut off notice and after te hgas was already shut off received a letter with options in a neighbor's mailbox instead of their mailbox. Complaintant states that the technician that took the meter caused extensive damage that needed repaired. Complaintant would like their meter to finally be tested, and the bill to be corrected to reflect incorrect readings from November 2010 to March 2010. |
| F-2011-2267918 | Closed | 10/11/2011 | Complaintant states that Philadelphia Gas Works charges customer additional amount for not reporting a change income in the household in a timely manner. COmplaintant states that Philadelphia Gas Works then makes customer pay iincreased amount for their billing mistake. Complaintant states that their are no guidelines on how to report change in income for CRP customers. Complaintant states that Philadelphia Gas Works should go into more detail explaining how the CRP program works. Complaintant states that hey were receiving unemploymeny benefits but the benefits have expired and did not know they were required to go into the Philadelphia gas works office. Complaintant states its unfare to pay more than gross household income per month. |
| F-2011-2267858 | Closed | 10/11/2011 | Complaintant states that they cannot afford the payment agreement. Complaintant states that they need to re-negotiate a lower amount. Complaintant wants a agreement he can keep and have a spread out time period that he can re-pay his balance. |
| F-2011-2267135 | Closed | 10/4/2011 | Complaintant states that the meter was tampered with at the property with no one asa resident. Complaintnat states they evicted prior tenant Lisa Sheppard and that she tampered with the meter. Complaintant states tha the contacted Philadelphia Gas Works and after weeks heard back that he was billed for a year that no one was a resident at 1730 Gillingham Street. Complaintant only wants billed for the amount of a vacant property, and not be punished for his prior tenant tampering with the meter. |
| F-2011-2266527 | Closed | 10/3/2011 | Complaintant states that they were on a payment plan of $90 a month, but wit hincrease in rent and being laid off they cannot afford $90 a month. Complaintant states hat PUC made the bill $190 a month which the complaintant cannot pay. Complaintant wants a pament plan they can afford, but at the same time be able to pay rent, buy food and other necessities needed to survive. |
| F-2011-2266468 | Closed | 9/30/2011 | Complaintant states they are being charged for money that they do not owe.Complaintant states they did not use the amount of usage on the bill. Complaintnat does not understand how you can be charged usage that is wel above the average you use monthly.Complaintant wants to be treated fairly for the amount of usage the yuse and not have additonal charges added to their bill. |
| F-2011-2266446 | Closed | 9/30/2011 | Complaintant states that she cannot afford to pay the high amount on her gas bill.Complaintant states that she was told that all that was needed was $552.0, but then was told that was the amoun tbefore service was terminated. Complaintant would like a payment arrangment that is affordable based on her oincome. Complaintant states with college fees,transportatoin fees, rent and young children that the amount owed $6300 is too high for her to pay without assistance. |
| F-2011-2266431 | Closed | 9/30/2011 | Complaintnat states that they are disputing claims of illegally having gas service usage. Complaintant states that they were shown on th ecomputer a different person's name that was still on the bill from August 23, 2011, and now claiming a different story. Complaintant wants to be able to tell her side. Complaintant states they were willing to pay half of what was asked, but was turned down by Philadelphia Gas Works. |
| F-2011-2266099 | Closed | 9/29/2011 | Complaintant states that Philadelphia Gas Works has over billed him since 2005. Complaintant states that they have complained to Philadelphia Gas Works in person on their high billing.Complaintant states that service has been cut off with payments of $850 plus to be able to have service turned back on. Complaintant wants to have their service cease to be interrupted, and to have the $11,356.49 on the last statement that they do not owe to be wiped off his record. |
| F-2011-2265956 | Closed | 9/26/2011 | Complainant states that she was put on the CAP program but was then given a different aggreement with a 10% increase. |
| F-2011-2265955 | Closed | 9/26/2011 | Complainant states that she revd a termination notice due to PGW charging her wrong for 2 years and now she can not pay her old bill. |
| F-2011-2265915 | Closed | 9/26/2011 | Complainant states that she needs a payment agreement. |
| F-2011-2265913 | Closed | 9/26/2011 | Complaintant states that she needs a payment agreement for the 906 PGW wants her to pay. |
| F-2011-2265891 | Closed | 9/26/2011 | Complainant states that there are incorrect charges on the customers bill and that they needs an affordable payment plan. |
| F-2011-2265338 | Closed | 9/21/2011 | Complaintant states that their meter was no tbeing read correctly. Complaintant states that Philadelphia Gas Works said they were at her house in June 2010,but she never saw them there, and received a bill around $5000 in January 2011. Complaintant states that she registered online in March 2010 when their was no previous account being billed at her address, but never heard fro mPhiladelphia Gas Works. Complaintant states that a handwritten shut off notice note was found on her gate in December 2010.Complaintant had her meter replaced and believes the old meter was giving inaccurate information. Complaintant wants to only pay what she actually owes and have time to make the payments since there was a extended period of time that she did not receive any bills. |
| F-2011-2264864 | Closed | 9/16/2011 | Complaintant states there service has been terminated and a balance of $5600 owed on the account. Complaintant states that they are on a fixed income and cannot pay the amount in full. Complaintant wants the PUC to order Philadelphia Gas works to allow for a payment plan, where complaintant will pay budget plus additional $50 to balance is paid in full. |
| F-2011-2264707 | Closed | 9/21/2011 | Complaintant states that they were told to provide a notorized document to Philadelphia Gas works stating their move in date. Complaintant states that after presenting the document that Philadelphia Gas Works denied the document. Complaintant states that the previous tenant admitted the bill was on their account. Complaintant would like to know how both she and the previous tenant were charged for the same service time. Complaintnat staates that they are willing to pay for service during the time of her lease, but not for services provided when not living at the address. Complaintant would like any charge prior to 2/1/2010 and after 9/30/08 removed. |
Showing results 2301 - 2325 of 7448
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