Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-2011-2270392 | Closed | 10/20/2011 | Complainant states that people are stealing gas from her service. |
| C-2011-2270386 | Closed | 10/20/2011 | Complainant states that PGW put a lien on his house for another persons bill without notification. |
| C-2011-2269530 | Closed | 10/20/2011 | Complaint states that there is a fraudulent amount on her account. Complaintant states that she cannot be placed on a paymentplanbecause of the fraudulent amount on her balance. Complaintant would like the fraudulent amount erased from her account. |
| F-2011-2268994 | Closed | 10/18/2011 | Complainant states that PGW kept billing him after selling his house. |
| C-2011-2268990 | Closed | 10/17/2011 | Complainant states that she would like a payment agreement. |
| F-2011-2268635 | Closed | 10/17/2011 | Complaintant states that Philadelphia Gas Works sent her a bill over $7000. Complaintant states that over $5000 was applied to her gas bill usage for one month. Complaintant states the amount came from a old account and back balance.Complaintant states that she has had same account and residence for ten years and has no prior accounts with Philadelphia Gas Works. Complaintant wants the over $5000 bill investigated and removed from her acocunt. Complaintant wants the service restored, sinc her service was terminated in August. Complaintant would like to be put on a reasonable payment plan. |
| C-2011-2268134 | Closed | 10/13/2011 | Complaintnatstates that they dispute all Philadlephia Gas Works bills for Brian Jones at 1522 East Henson street from 09/02/06 to 10/05/11. Complaintant states that Brian jones was never a tenant at the property during the time period. Complaintant states that the residence was rented by Betty Fox and Linda Casey during the period and they agreed to pay gas bills. Complaintant wants all gas bills removed that belong to Brian Jones, since he was not a tenant. Complaintant also wants no lien to be placed on the property. |
| C-2011-2268004 | Closed | 10/12/2011 | Complaintant states that tenants were evicted on 6/16/2010, and that they did not know that the lien was placed on service needed to be turned off as a result. Complaintant states a second lien was placed on the property in october 2010. Complaintant states that if a lien was placed in June on the property they should have been notified. Complaintant states since the residence was not using gas from June through December service could have been shut off. Complaintant states that the two liens totaled $785.15 and the usage was billed at $923.70 for unoccupied residence. Complaintant states that they are willing to pay for the first klien, but htat it is the companies responsiblity to let owners know when a lien is placed on a property. Complaintant would like refunded for $341.11 for the second lien and for the amount billed for usage when the residence was unoccupied. |
| F-2011-2267918 | Closed | 10/11/2011 | Complaintant states that Philadelphia Gas Works charges customer additional amount for not reporting a change income in the household in a timely manner. COmplaintant states that Philadelphia Gas Works then makes customer pay iincreased amount for their billing mistake. Complaintant states that their are no guidelines on how to report change in income for CRP customers. Complaintant states that Philadelphia Gas Works should go into more detail explaining how the CRP program works. Complaintant states that hey were receiving unemploymeny benefits but the benefits have expired and did not know they were required to go into the Philadelphia gas works office. Complaintant states its unfare to pay more than gross household income per month. |
| F-2011-2267858 | Closed | 10/11/2011 | Complaintant states that they cannot afford the payment agreement. Complaintant states that they need to re-negotiate a lower amount. Complaintant wants a agreement he can keep and have a spread out time period that he can re-pay his balance. |
| F-2011-2267974 | Closed | 10/11/2011 | Complaintant states that they started service in July 2010. Complaintant states that they received a bill for $846.77, when normally the bill was about $20 a month and Philadelphia Gas Works sht off their gas in May 2011. Complaintant states tha they requested records from previous tenants to compare bills for consistency in amount of bill. Complaintant states that Philadelphia Gas Works technician checked the meter and said it was old and needed replaced. Complaintant states technician took the meter back and said Philadelphia Gas Works would contact them. Complaintant states that they contacted Philadelphia Gas Works after not hearing back, and got a meter ID #, but have not heard back yet after the meter was exchanged 6/13/2011. Complaintant states that they did not receive a shut off notice and after te hgas was already shut off received a letter with options in a neighbor's mailbox instead of their mailbox. Complaintant states that the technician that took the meter caused extensive damage that needed repaired. Complaintant would like their meter to finally be tested, and the bill to be corrected to reflect incorrect readings from November 2010 to March 2010. |
| C-2011-2267644 | Closed | 10/6/2011 | Complaintant states that she cannot afford the paymnet plan by the PUC. Complaintant states that she is currently helping to raise her daughters son. Complaintant states that her husband was the one who ran up the bill, and he currently does not live with them. Complaintant wants a reasonable payment plan. Complaintant wants to be able to pay current charges and additional amount until balance is paid. Complaintant would like either 5yrs at current charge plus $34.35, or 4yrs and additional $42.94 monthly if possible. |
| F-2011-2267135 | Closed | 10/4/2011 | Complaintant states that the meter was tampered with at the property with no one asa resident. Complaintnat states they evicted prior tenant Lisa Sheppard and that she tampered with the meter. Complaintant states tha the contacted Philadelphia Gas Works and after weeks heard back that he was billed for a year that no one was a resident at 1730 Gillingham Street. Complaintant only wants billed for the amount of a vacant property, and not be punished for his prior tenant tampering with the meter. |
| F-2011-2266527 | Closed | 10/3/2011 | Complaintant states that they were on a payment plan of $90 a month, but wit hincrease in rent and being laid off they cannot afford $90 a month. Complaintant states hat PUC made the bill $190 a month which the complaintant cannot pay. Complaintant wants a pament plan they can afford, but at the same time be able to pay rent, buy food and other necessities needed to survive. |
| F-2011-2266446 | Closed | 9/30/2011 | Complaintant states that she cannot afford to pay the high amount on her gas bill.Complaintant states that she was told that all that was needed was $552.0, but then was told that was the amoun tbefore service was terminated. Complaintant would like a payment arrangment that is affordable based on her oincome. Complaintant states with college fees,transportatoin fees, rent and young children that the amount owed $6300 is too high for her to pay without assistance. |
| F-2011-2266468 | Closed | 9/30/2011 | Complaintant states they are being charged for money that they do not owe.Complaintant states they did not use the amount of usage on the bill. Complaintnat does not understand how you can be charged usage that is wel above the average you use monthly.Complaintant wants to be treated fairly for the amount of usage the yuse and not have additonal charges added to their bill. |
| F-2011-2266431 | Closed | 9/30/2011 | Complaintnat states that they are disputing claims of illegally having gas service usage. Complaintant states that they were shown on th ecomputer a different person's name that was still on the bill from August 23, 2011, and now claiming a different story. Complaintant wants to be able to tell her side. Complaintant states they were willing to pay half of what was asked, but was turned down by Philadelphia Gas Works. |
| D-2011-2265174 | Closed | 9/29/2011 | |
| F-2011-2266099 | Closed | 9/29/2011 | Complaintant states that Philadelphia Gas Works has over billed him since 2005. Complaintant states that they have complained to Philadelphia Gas Works in person on their high billing.Complaintant states that service has been cut off with payments of $850 plus to be able to have service turned back on. Complaintant wants to have their service cease to be interrupted, and to have the $11,356.49 on the last statement that they do not owe to be wiped off his record. |
| C-2011-2266040 | Closed | 9/28/2011 | Complaintant states that she had a squatter illegally residing at a property she owned. Complaintant states that she legally through the courts evicted the squatter. Complaintant states that the squatter contacted utility services to get utility service. Complaintnat states that Philadelphia Gas Works made false claims about contacting her at her residence. Complaintant states that Philadelphia Gas Works was aware that she lived i na different residence and for awhile did not even live in the same county. Complaintant would like to be re-imbursed for over billing, as well as to void all payments owed to residence that squatter was living, and to fine Philadelphia Gas Works for false claims against Complaintant. |
| C-2011-2264642 | Closed | 9/26/2011 | Complaintant states they are not responsible or the alleged unauthorized usage charges at the first floor apartment unit at 10833 Nandina Lane Philadelphia. Complaintant states that transferring unauthorized usage charges to his account and refusing to remove those charges or grant a payment arrangement, Philadelphia Gas Works acted unreasonably in violation of Section 1501 of Public Utility Code. Complaintant would like Philadelphia Gas Works fined according to Section 3301 of the Public Utility Code, order Philadelphia Gas Works to remove unauthorized usage charges, and grant appropriate relief. |
| F-2011-2265913 | Closed | 9/26/2011 | Complaintant states that she needs a payment agreement for the 906 PGW wants her to pay. |
| F-2011-2265956 | Closed | 9/26/2011 | Complainant states that she was put on the CAP program but was then given a different aggreement with a 10% increase. |
| F-2011-2265955 | Closed | 9/26/2011 | Complainant states that she revd a termination notice due to PGW charging her wrong for 2 years and now she can not pay her old bill. |
| F-2011-2265915 | Closed | 9/26/2011 | Complainant states that she needs a payment agreement. |
Showing results 3401 - 3425 of 7448
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