Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| R-00027857 | Closed | 10/11/2002 | PHILADELPHIA GAS WORKS HAS FILED SUPPLEMENT NO 30 TO TARIFF GAS PA PUC NO 1, TO BECOME OCTOBER 25, 2002, WHICH PROPOSES TO MAKE MODIFICATIONS TO THE PROVISIONS OF PGW'S TARIFF WHICH GOVERN PAYMENT ARRANGEMENTS FOR TERMINATED PGW CUSTOMERS SEEKING RESTORATION OF SERVICE. IN PARTICULAR THE TARIFF SUPPLEMENT MODIFIES PGW'S PRACTICES REGARDING DOWN PAYMENTS FOR THESE CUSTOMERS. |
| C-20028641 | Closed | 10/9/2002 | COMPLAINANT REQUESTS COMPANY REMOVE THE CHARGE OF $50.00 FROM THEIR BILL. |
| C-20028640 | Closed | 10/8/2002 | COMPLAINANT ALLEGES GAS CHARGE OVER A FOUR MONTH PERIOD IS IMPOSSIBLE SINCE THE ONLY APPLIANCE IS A GAS HEATER. COMPLAINANT REQUESTS BILL BE CORRECTED. |
| C-20028639 | Closed | 10/7/2002 | COMPLAINANT WISHES TO UNDERSTAND HOW BILL IS CALCULATED AND HOW "OVER USAGE" IS FIGURED AND REQUESTS A LIMIT ON SUMMER BILLS SO PERSONS CAN ADJUST GAS USAGE TO BE UNDER THE LIMIT. |
| Z-01128366 | Closed | 10/7/2002 | COMPLAINANT CANNOT AFFORD THE PAYMENT ARRANGEMENTS AND REQUESTS TO PAY $40.00 PLUS $10.00 EACH MONTH UNTIL BALANCE IS PAID IN FULL. |
| F-01013657 | Closed | 10/7/2002 | COMPLAINANT REQUESTS OVERPAYMENT BE REFUNDED TO HER AND REIMBURSED FOR ALL LATE FEES PAID. COMPLAINANT REQUESTS TO BE PLACED ON A BUDGET OF $50.00 PER MONTH STARTING OCTOBER 2002. |
| F-01184412 | Closed | 10/4/2002 | BILLING DISPUTE. |
| C-20028683 | Closed | 10/3/2002 | COMPLAINANT STATES HE WAS TOLD GAS HAD TO BE SHUT OFF BEFORE HE COULD HAVE IT TURNED ON IN HIS NAME. THE GAS WAS NEVER SHUT OFF AND HE GOT A SHUT OFF NOTICE WITH THE WRONG ADDRESS. HE WANTS THE GAS COMPANY HELD RESPONSIBLE FOR WHAT THEY DID. |
| R-00027838 | Closed | 10/3/2002 | PHILADELPHIA GAS WORKS HAS FILED SUPPLEMENT NO 29 TO TARIFF GAS PA PUC NO 1, TO BECOME EFFECTIVE DECEMBER 2, 2002, WHICH PROPOSES TO MAKE CHANGES TO THE PAYMENT PRACTICES SECTION, SECTION 3.41 OF THE PGW'S CURRENT TARIFF. THESE CHANGES OFFER PGW'S CUSTOMERS THE CONVENIENCE OF PAYING THEIR PGW BILL BY CREDIT CARD. |
| F-01140074 | Closed | 9/30/2002 | COMPLAINANT STATES HE DOES NOT BELIEVE IT IS RESPONSIBILITY OF CITIZENS OF COMMONWEALTH TO MONITOR THE ACCURACY OF MONTHLY GAS METER READINGS. HE HAS TRIED TO SCHEDULE READINGS OF HIS METER WITH COMPANY WITHOUT SUCCESS. HE BELIEVES PGW HAS WAIVED THEIR RIGHTS TO RETROACTIVELY MAKE DEMANDS FOR A GROSSLY INCREASED BILLING STATEMENT AND HAS VIOLATED PUC REGULATIONS THAT REQUIRE A YEARLY READING. HE WANTS PUC TO DENY INCREASED METER BILLINGS FOR PERIOD 10/16/96 TO 2/21/02 WITH THE UNDERSTANDING HE WILL PAY BILLS IN FULL IF THEY ARE BASED ON METER READINGS. |
| C-20028593 | Closed | 9/30/2002 | COMPLAINANT STATES HER BILL IS NOT RIGHT SINCE THERE IS NO WAY SHE USED THAT MUCH GAS. SHE WANTS THE PUC TO GIVE HER A REASONABLE PAYMENT PLAN IF THE BILL IS CORRECT. |
| F-00966236 | Closed | 9/30/2002 | COMPLAINANT STATES THEY WANT HER TO PAY A $2,000 BILL FOR GAS IN A HOUSE THAT SHE NEVER LIVED IN. SHE WANTS THE PUC TO HELP HER. |
| C-20028556 | Closed | 9/27/2002 | COMPLAINANT STATES PGW IS OVERCHARGING AND RIPPING HIM OFF. HE KEEPS GETTING WRONG BILL STATEMENTS. HE WANTS PUC TO GIVE HIM A FAIR PAYMENT AND FIND OUT WHY HIS BILL IS SO HIGH IN SUMMER. |
| M-00021652 | Closed | 9/27/2002 | OBJECTION TO FISCAL YEAR JULY 1, 2002 TO JUNE 30, 2003, GENERAL ASSESSMENT. |
| C-20028576 | Closed | 9/26/2002 | COMPLAINANT STATES HE RECEIVED A BILL FOR $778.38 AND THEN RECEIVED NOTICE THE BILL WAS INCORRECT. THEN HE WAS TOLD IT WAS CORRECT. HE PAID HIS BILL FOR THE ACTUAL AMOUNT HE USED. HE WANTS THE PUC TO INVESTIGATE THIS BILL. |
| C-20028575 | Closed | 9/25/2002 | COMPLAINANT STATES HE HAD A PARTS AND LABOR AGREEMENT WITH PGW. HE HAD THEM REMOVE THE THERMOSTAT FOR CENTRAL AIR. THEY ALSO REMOVED HIS PROPERTY THER- MOSTAT FROM HIS PROPERTY WITHOUT HIS PERMISSION. HE WANTS THEM TO REPLACE THIS UNIT. |
| F-01202375 | Closed | 9/25/2002 | COMPLAINANT STATES SHE WAS CHARGED $814.18 FOR PRIOR USAGE DATING TO 12/98 AND $471.54 FOR A RE-WORKING OF CHARGES BASED ON HIGHER RATES FOR HEATING CUSTOMERS. SHE BELIEVES PGW HAS MISHANDLED THEIR BILLING, READINGS AND INSTALLATION OF EQUIPMENT. SHE WANTS PUC TO TELL PGW TO SUBTRACT ALL PRIOR CHARGES INCLUDING LATE CHARGES. SHE ALSO WANTS PUC TO PROTECT CUSTOMERS BY INSISTING ON CHANGES IN PGW BAD BUSINESS PRACTICES. |
| C-20028554 | Closed | 9/25/2002 | COMPLAINANT STATES SHE CAN NOT PAY $280 BY 9/26/02. SHE WOULD LIKE THE TIME EXTENDED AND THEN SHE WILL PAY HER GAS BILL PLUS $15 EXTRA UNTIL SHE IS CAUGHT UP. |
| F-01146216 | Closed | 9/24/2002 | COMPLAINANT STATES THEY HAD A NEW METER INSTALLED AND THERE IS A DISCREPANCY BETWEEN OUTSIDE AND INSIDE METER READINGS AND THEY ARE BEING BILLED FOR THE DIFFERENCE. PGW CLAIMS THE OUTSIDE METER HAD A BROKEN WIRE. THEY WANT PUC TO INVESTIGATE PGW'S ALLEGATIONS THAT THE OUTSIDE METER WIRE WAS BROKEN AND THAT THE CHARGES ARE CORRECT. THEY WANT PGW TO PROVIDE RECORDS FOR WHEN OUTSIDE REMOTE METER WAS PUT IN AND THE READINGS TAKEN FROM THE INSIDE METER. |
| F-01071506 | Closed | 9/20/2002 | COMPLAINANT STATES SHE DISPUTES THE AMOUNT OWED. SHE DID NOT USE GAS SERVICE AT 1165 S. 9TH 2ND FLOOR FROM 11/94. SHE WANTS PUC TO ORDER PGW TO ADJUST HER BILL REMOVING ANY CHARGES AFTER 11/94. |
| Z-01129812 | Closed | 9/19/2002 | COMPLAINANT STATES PGW OVERBILLED HIM FROM 10/01 TO 4/02. HE WANTS PUC TO CORRECT THE OVERCHARGE AND HAVE PGW CHARGE ONLY WHAT HE OWES. |
| C-20028535 | Closed | 9/19/2002 | COMPLAINANT STATES HER BILL IS $3,135.01 AND SHE DOES NOT KNOW WHY. SHE CAN NOT AFFORD $465.84 AND SHE WANTS PUC TO TELL COMPANY SHE WILL PAY HER BUDGET AMOUNT PLUS $15 EACH MONTH UNTIL HER BALANCE IS PAID IN FULL. |
| C-20028536 | Closed | 9/19/2002 | COMPLAINANT STATES SHE THINKS SHE WAS OVERBILLED SINCE SHE FIRST CALLED THE GAS COMPANY. SHE HAD ALREADY COMPLAINED AND WAS ONLY PAYING NEW MONTHLY CHARGES AND NOW THEY WANT TO SHUT OFF HER GAS. SHE WANTS PUC TO INVESTIGATE, TAKE AWAY THE OVERCHARGE, AND PUT HER ON A BUDGET PLAN. IF THERE IS NO OVER CHARGE, SHE WANTS TO PAY $25.00 A MONTH. |
| C-20028537 | Closed | 9/19/2002 | COMPLAINANT STATES IN NOVEMBER OF 2001 HER CARBON MONOXIDE DETECTOR WENT OFF AND SHE CALLED PGW. A TECHNICIAN CAME TO CHECK THE HEATER AND LEFT AFTER 5 MINUTES, TELLING HER HER HEATER WAS DIRTY. SHE HAD IT CLEANED BY A PRIVATE COMPANY 1 MONTH EARLIER. PGW CHARGED HER $50 FOR THIS VISIT. SHE WAS NOT TOLD OF THE FEE IN ADVANCE AND SHE HAS A PARTS AND LABOR PLAN. SHE WANTS THE PUC TO ORDER PGW TO REFUND THE $50 THAT SHE PAID FOR THIS INCIDENT. |
| C-20028521 | Closed | 9/18/2002 | COMPLAINANT STATES PGW OVERBILLED THEM IN THE AMOUNT OF $2,837.75. THEY ASKED FOR AN EXPLANATION AND RECEIVED NONE. THEY WANT PUC TO ADJUST THEIR BILL TO ELIMINATE THIS OVERCHARGE. |
Showing results 6826 - 6850 of 7448
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