Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20028512 | Closed | 9/17/2002 | COMPLAINANT STATES COMPANY HAS EXCESSIVE HIGH RATES AND CHARGES. THE COMPANY REPEATEDLY HAS CHANGED THE DUE DATES WHICH CAUSES HIM TO RECEIVE TWO BILLS IN ONE MONTH. HE WANTS THE PUC TO INVESTIGATE THE ACCOUNTING PRACTICES OF PHILA- DELPHIA GAS WORKS. HE ALSO WANTS A MORE SIMPLIFIED BILL AND A REASONABLE METHOD OF PAYING OVER DUE BILLS. HE ALSO WANTS COMPANY TO DISCONTINUE THE FREQUENT HARASSMENT OF CUSTOMERS. |
| F-00994680 | Closed | 9/16/2002 | COMPLAINANT STATES COMPLAINT IS A $3,000 GAS BILL. SHE STATES SHE IS IN A TWO BEDROOM APT UP OVER A BARBER SHOP. SHE WANTS AN EXPLANATION OF HOW SHE USED $3,000 IN GAS. |
| M-00021636 | Closed | 9/16/2002 | PA P.U.C. V PHILADELPHIA GAS WORKS PROPOSED SETTLEMENT AGREEMENT DATED SEPTEM- BER 16, 2002.................................................................. .............................................................................. .THIS FILING IS A DUPLICATE TO M-00021691..................................... |
| Z-00940322 | Closed | 9/16/2002 | COMPLAINANT STATES SHE IS NOT ABLE TO MAKE REQUIRED DEPOSIT OF $560 AT ONE TIME AND $170 A MONTH THEREAFTER. SHE WANTS THE DEPOSIT AND THE PAYMENTS TO BE LOWERED. |
| F-01185391 | Closed | 9/16/2002 | COMPLAINANT STATES COMPLAINT IS THAT PGW WAS OVER ESTIMATING HIS BILL FOR 88 MONTHS. HE CONTINUED TO PAY HIS ESTIMATED BILL COMPLETELY AND ON TIME. HE IS REQUESTING THAT THE PUC ORDER PGW TO REMIT HIS OVERPAYMENT IMMEDIATELY, ALSO HE IS FURTHER REQUESTING THAT PGW BE ORDERED TO TAKE NO STEMPS TO HARASS HIM IN THE FUTURE. |
| C-20028491 | Closed | 9/13/2002 | COMPLAINANT STATES PGW HAS BEEN UNABLE TO PROVE THAT SHE OWES $5,000 BUT THEY CONTINUE TO PUT IT ON HER ACCOUNT AND ARE THREATENING TO SHUT OFF HER GAS. THEY ARE REFUSING A PAYMENT PLAN FOR THE AMOUNT SHE DOES OWE. SHE WANTS A HEARING TO SETTLE THE MATTER OF THE $5,000 AND A PAYMENT PLAN SET UP FOR THE AMOUNT SHE DOES OWE. |
| C-20028471 | Closed | 9/9/2002 | COMPLAINANT STATES SHE ARRANGED TO HAVE SERVICE SWITCHED FROM ONE NAME TO ANOTHER. THE GAS COMPANY SHUT OFF SERVICE INSTEAD. AFTER SHE MOVED SHE GOT A BILL FOR OLD APARTMENT IN THE AMOUNT OF $1,000.00. SHE CALLED AND IT WAS "ZEROED OUT". IN THE MEANTIME SHE WAS NOT GETTING A BILL FOR HER NEW PLACE. WHEN SHE DID RECEIVE A BILL IT WAS FOR $1,114.73. SHE HAS RECEIVED MANY EX- PLANATIONS OF WHAT WENT WRONG. SHE WANTS PUC TO HELP HER GET THIS MATTER STRAIGHTENED OUT. |
| C-20028468 | Closed | 9/9/2002 | COMPLAINANT STATES SHE WAS TOLD SHE HAD TO PAY FOR HER OWN GAS. SHE SAYS SHE WAS NOT AT THE ADDRESS AND THE GAS WAS IN SOMEONE ELSE'S NAME. SHE WAS EXPEC- TED TO PAY A RECONNECTION FEE, THE USED GAS FOR ONE YEAR AND HER REGULAR BILL SHE WANTS TO KNOW WHY GAS WAS NOT TURNED OFF FOR A YEAR AND WHY SOMEBODY ELSE WAS HELD RESPONSIBLE. |
| F-01161069 | Closed | 9/5/2002 | COMPLAINANT STATES SHE IS COMPLAINING ABOUT HIGH BILLS. PHILA GAS WORKS CHANGED THE METER AFTER MANY COMPLAINTS. SHE HAS BEEN TRYING TO STRAIGHTEN THIS OUT FOR THREE YEARS. SHE WANTS THE BILLS BETWEEN 1931-1933 RHAWN TO BE REVIEWED AND COMPARED. |
| C-20028460 | Closed | 9/5/2002 | COMPLAINANT STATES SHE MOVED ON 3/28/02 AND ASKED PGW TO SHUT OFF GAS SERVICE PRIOR TO DEPARTURE OR AT LEAST TO TAKE HER NAME OFF ACCOUNT. THEY SAID THEY COULD NOT GET ACCESS TO BASEMENT TO SHUT IT OFF. SHE IS STILL RECEIVING BILLS AND THERE IS A NEW TENANT IN THE APARTMENT. THIS ISSUE IS AFFECTING HER ABILITY TO PURCHASE A HOME BECAUSE OF ADVERSE EFFECTS ON HER CREDIT. SHE WANTS PUC TO TURN OFF THE SERVICE BY ANY MEANS NECESSARY. |
| F-01159050 | Closed | 8/30/2002 | COMPLAINANT STATES THAT WHILE RESIDING AT 4818 NORTH FIFTH STREET SHE PAID THE UTLITIES AS HER PART OF THE RENT. AFTER SHE MOVED THAT OTHER RESIDENTS OF THIS ADDRESS ADVISED HER THAT THE BILL WOULD BE REMOVED FROM HER NAME. AT THIS TIME SHE WAS RECEIVING BILLS FROM THE COMPANY. SHE DOES NOT FEEL SHE IS RESPONSIBLE FOR THE UTILITY AFTER SHE MOVED OUT. |
| B-00023918 | Closed | 8/30/2002 | IN THE COMMONWEALTH COURT OF PENNSYLVANIA, NO. 2091 C.D. 2002, APPEAL FROM THE ORDER OF THE COMMISSION ENTERED JULY 29, 2002 AT DOCKET NO. F-00918904. |
| F-01099289 | Closed | 8/29/2002 | COMPLAINANT STATES PGW FAILED TO PROVIDE HER IMPORTANT INFORMATION IN REGARD TO BUDGET PLAN REQUIREMENT/RENEWALS. HER PERSONAL INFORMATION WAS HANDED OVER TO A COLLECTION COMPANY WHO HARASSES HER. SHE BELIEVES SHE IS ONE OF THE CUSTOMERS OVERCHARGED BY PGW. SHE WANTS PUC TO REQUEST A FULL USAGE/RATE IN- VESTIGATION INTO HER ACCOUNT AND HAVE ACCOUNT PAID IN FULL USING MONIES THAT WERE OVERCHARGED TO PA CUSTOMERS. SHE WANTS A FULL BILLING REFUND SINCE SHE WAS NOT AFFORDED AN APPROPRIATE LEVEL OF SERVICE INFORMATION AS A NEW CUSTO- MER AND A MANUAL RELATIVE TO BUDGET PROGRAM. |
| F-01107946 | Closed | 8/29/2002 | COMPLAINANT STATES THEY BEING BILLED EXTREME CHARGES. THEY FEEL THE BILLING IS EXCESSIVE AND INACCURATE. THEY WANT TIMELY METER READINGS, MORE METER READERS AND MORE EMPLOYEES WITH CUSTOMER RELATIONS SKILLS. |
| F-01000078 | Closed | 8/26/2002 | COMPLAINANT STATES AFTER HER METER WAS CHANGED THERE WAS AN ERROR IN HER BILLING. WHEN QUESTIONED GAS COMPANY REPLIED THAT IT WAS DUE TO ESTIMATED BILLS. ALTHOUGH MOST OF HER BILLS WERE ESTIMATES, SHE ALSO PHONED IN MANY METER READINGS WHICH RESULTED IN HIGH BILLING STATEMENTS. SHE WOULD LIKE PUC TO REVIEW HER ACCOUNT DURING PERIOD IN QUESTION-2/2000 - 6/2001. SHE HOPES TO CONCLUDE THAT SHE HAS MORE THAN COMPENSATED FOR HER SHARE OF GAS DURING THAT TIME. |
| F-01137498 | Closed | 8/26/2002 | COMPLAINANT STATES REPAIR PERSONS SENT WERE RUDE AND UNCOOPERATIVE AND DID NOT MAKE REPAIRS CORRECTLY RESULTING IN SAFETY HAZARDS FOR COMPLAINANT. HE ALSO STATES THE CONTRACT FOR BUDGET WAS SIGNED UNDER DURESS. HE ALSO FEELS HE SHOULD NOT PAY A PENALTY FOR LIHEAP. HE WANTS PUC TO KEEP PGW OUT OF HIS FACE, DISCONTINUE SERVICE WITH THIS SUPPLIER AS SOON AS POSSIBLE, AND DIS- ALLOW CHARGE FOR LIHEAP. |
| F-01166643 | Closed | 8/26/2002 | COMPLAINANT STATES HE HAS RECEIVED INFLATED BILLS. THE METER WAS INACCURATE AND NOT INSPECTED AND MAINTAINED TO PROVIDE CORRECT READING. HE WANTS PUC TO CANCEL OUTSTANDING PGW BALANCE AND PROVIDE THAT CUSTOMER WILL PAY ONLY MONTH- LY CHARGES REGISTERED BY AUTOMATED COMPUTER METER. |
| C-20028365 | Closed | 8/22/2002 | COMPLAINANT STATES PGW WANTS HIM TO PAY BUDGET PLUS EXCESS USAGE WHICH HE FEELS IS UNFAIR. HE ALSO SAYS HIS BALANCE IS NOT GOING DOWN. IN 1998 PGW SAID THEY DID NOT GET HIS GRANT AND EVEN THOUGH HE SHOWED A COPY TO PGW THEY ARE STILL CHARGING HIM. HE WANTS PGW TO KEEP HIS BUDGET AMOUNT AT $44 AND THERE SHOULD BE NO OTHER CHARGES. |
| C-20028358 | Closed | 8/21/2002 | COMPLAINANT STATES SHE NEEDS A BUDGET AGREEMENT AND WANTS TO STOP SHUT OFF OF GAS. SHE WANTS PUC TO TELL COMPANY THAT SHE NEEDS A BUDGET AGREEMENT AND SHE WILL PAY AN EXTRA $25 PER MONTH UNTIL BALANCE IS PAID IN FULL |
| C-20028352 | Closed | 8/19/2002 | COMPLAINANT STATES SHE DOES NOT OWE BALANCE STATED BY PGW. SHE IS ALSO CON- TESTING THE DECISION ON HER INFORMAL COMPLAINT. SHE WOULD LIKE A THOROUGH INVESTIGATION OF HER PGW ACCOUNT. |
| F-01178216 | Closed | 8/19/2002 | COMPLAINANT STATES SHE HAS EXCESSIVELY HIGH WINTER GAS BILLS SINCE NEW METER WAS INSTALLED. SHE HAS USED MANY ENERGY SAVING TACTICS AND FEELS SHE SHOULD NOT HAVE SUCH HIGH BILLS OR BE EXPECTED TO PAY $400 AT ONE TIME. SHE WANTS PUC TO INVESTIGATE WHY HER GAS BILLS CONTINUE TO BE SO HIGH AND ALSO HAVE SOMETHING SO CUSTOMERS ARE NOT SLAPPED WITH A LARGE AMOUNT TO PAY OR HAVE THEIR SERVICE DICONNECTED. |
| C-20028344 | Closed | 8/16/2002 | COMPLAINANT STATES THAT OVER THE PAST FOUR YEARS HE HAS BEEN OVERCHARGED FOR GAS. HE BELIEVES IT WAS BECAUSE OF A BAD METER THAT WAS REPLACED. HE WANTS THE AMOUNT OWED REDUCED, ALL LATE CHARGES REMOVED AND BAD CREDIT REPORTING REMOVED. HE WILL PAY CURRENT BILL PLUS $50 EVERY MONTH UNTIL BALANCE IS PAID IN FULL. |
| F-01168284 | Closed | 8/12/2002 | COMPLAINANT STATES THAT SHE WAS NOT GIVEN CORRECT INFORMATION ABOUT C.R.P. AND NOW SHE OWES A LARGE AMOUNT THAT SHE CANNOT PAY. SHE WANTS TO KNOW WHY IT TOOK THE GAS COMPANY SO LONG TO INFORM HER ABOUT THE BILL AND SHE NEEDS A LOWER PAYMENT. |
| F-01136182 | Closed | 8/12/2002 | COMPLAINANT STATES HE HAS BEEN ON BUDGET PLAN FOR MANY YEARS. HE PAID HIS BILLS ON TIME. IN 2002 HE RECEIVED A NEW METER AND WAS TOLD HE OWED THEM AN OUTSTANDING AMOUNT OF MONEY. HE FEELS HE IS A VICTIM OF PGW'S BAD MANAGE- MENT. HE WANTS PUC TO REVIEW THIS COMPLAINT TO FIND IN FAVOR OF THE CUSTOMER. |
| F-00876327 | Closed | 8/9/2002 | COMPLAINANT STATES THAT THE PUC SENT HIM A LETTER, STATING THAT HE OWES $851.93 FOR GAS AT HIS CURRENT ADDRESS BUT HE HAD PAID ALL THE BILLS. HE WANTS HIS PAST ACCOUNT TO BE CLEARED. |
Showing results 6851 - 6875 of 7448
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