Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20028576 | Closed | 9/26/2002 | COMPLAINANT STATES HE RECEIVED A BILL FOR $778.38 AND THEN RECEIVED NOTICE THE BILL WAS INCORRECT. THEN HE WAS TOLD IT WAS CORRECT. HE PAID HIS BILL FOR THE ACTUAL AMOUNT HE USED. HE WANTS THE PUC TO INVESTIGATE THIS BILL. |
| F-01202375 | Closed | 9/25/2002 | COMPLAINANT STATES SHE WAS CHARGED $814.18 FOR PRIOR USAGE DATING TO 12/98 AND $471.54 FOR A RE-WORKING OF CHARGES BASED ON HIGHER RATES FOR HEATING CUSTOMERS. SHE BELIEVES PGW HAS MISHANDLED THEIR BILLING, READINGS AND INSTALLATION OF EQUIPMENT. SHE WANTS PUC TO TELL PGW TO SUBTRACT ALL PRIOR CHARGES INCLUDING LATE CHARGES. SHE ALSO WANTS PUC TO PROTECT CUSTOMERS BY INSISTING ON CHANGES IN PGW BAD BUSINESS PRACTICES. |
| C-20028554 | Closed | 9/25/2002 | COMPLAINANT STATES SHE CAN NOT PAY $280 BY 9/26/02. SHE WOULD LIKE THE TIME EXTENDED AND THEN SHE WILL PAY HER GAS BILL PLUS $15 EXTRA UNTIL SHE IS CAUGHT UP. |
| C-20028575 | Closed | 9/25/2002 | COMPLAINANT STATES HE HAD A PARTS AND LABOR AGREEMENT WITH PGW. HE HAD THEM REMOVE THE THERMOSTAT FOR CENTRAL AIR. THEY ALSO REMOVED HIS PROPERTY THER- MOSTAT FROM HIS PROPERTY WITHOUT HIS PERMISSION. HE WANTS THEM TO REPLACE THIS UNIT. |
| F-01146216 | Closed | 9/24/2002 | COMPLAINANT STATES THEY HAD A NEW METER INSTALLED AND THERE IS A DISCREPANCY BETWEEN OUTSIDE AND INSIDE METER READINGS AND THEY ARE BEING BILLED FOR THE DIFFERENCE. PGW CLAIMS THE OUTSIDE METER HAD A BROKEN WIRE. THEY WANT PUC TO INVESTIGATE PGW'S ALLEGATIONS THAT THE OUTSIDE METER WIRE WAS BROKEN AND THAT THE CHARGES ARE CORRECT. THEY WANT PGW TO PROVIDE RECORDS FOR WHEN OUTSIDE REMOTE METER WAS PUT IN AND THE READINGS TAKEN FROM THE INSIDE METER. |
| F-01071506 | Closed | 9/20/2002 | COMPLAINANT STATES SHE DISPUTES THE AMOUNT OWED. SHE DID NOT USE GAS SERVICE AT 1165 S. 9TH 2ND FLOOR FROM 11/94. SHE WANTS PUC TO ORDER PGW TO ADJUST HER BILL REMOVING ANY CHARGES AFTER 11/94. |
| C-20028537 | Closed | 9/19/2002 | COMPLAINANT STATES IN NOVEMBER OF 2001 HER CARBON MONOXIDE DETECTOR WENT OFF AND SHE CALLED PGW. A TECHNICIAN CAME TO CHECK THE HEATER AND LEFT AFTER 5 MINUTES, TELLING HER HER HEATER WAS DIRTY. SHE HAD IT CLEANED BY A PRIVATE COMPANY 1 MONTH EARLIER. PGW CHARGED HER $50 FOR THIS VISIT. SHE WAS NOT TOLD OF THE FEE IN ADVANCE AND SHE HAS A PARTS AND LABOR PLAN. SHE WANTS THE PUC TO ORDER PGW TO REFUND THE $50 THAT SHE PAID FOR THIS INCIDENT. |
| C-20028535 | Closed | 9/19/2002 | COMPLAINANT STATES HER BILL IS $3,135.01 AND SHE DOES NOT KNOW WHY. SHE CAN NOT AFFORD $465.84 AND SHE WANTS PUC TO TELL COMPANY SHE WILL PAY HER BUDGET AMOUNT PLUS $15 EACH MONTH UNTIL HER BALANCE IS PAID IN FULL. |
| C-20028536 | Closed | 9/19/2002 | COMPLAINANT STATES SHE THINKS SHE WAS OVERBILLED SINCE SHE FIRST CALLED THE GAS COMPANY. SHE HAD ALREADY COMPLAINED AND WAS ONLY PAYING NEW MONTHLY CHARGES AND NOW THEY WANT TO SHUT OFF HER GAS. SHE WANTS PUC TO INVESTIGATE, TAKE AWAY THE OVERCHARGE, AND PUT HER ON A BUDGET PLAN. IF THERE IS NO OVER CHARGE, SHE WANTS TO PAY $25.00 A MONTH. |
| Z-01129812 | Closed | 9/19/2002 | COMPLAINANT STATES PGW OVERBILLED HIM FROM 10/01 TO 4/02. HE WANTS PUC TO CORRECT THE OVERCHARGE AND HAVE PGW CHARGE ONLY WHAT HE OWES. |
| C-20028521 | Closed | 9/18/2002 | COMPLAINANT STATES PGW OVERBILLED THEM IN THE AMOUNT OF $2,837.75. THEY ASKED FOR AN EXPLANATION AND RECEIVED NONE. THEY WANT PUC TO ADJUST THEIR BILL TO ELIMINATE THIS OVERCHARGE. |
| C-20028512 | Closed | 9/17/2002 | COMPLAINANT STATES COMPANY HAS EXCESSIVE HIGH RATES AND CHARGES. THE COMPANY REPEATEDLY HAS CHANGED THE DUE DATES WHICH CAUSES HIM TO RECEIVE TWO BILLS IN ONE MONTH. HE WANTS THE PUC TO INVESTIGATE THE ACCOUNTING PRACTICES OF PHILA- DELPHIA GAS WORKS. HE ALSO WANTS A MORE SIMPLIFIED BILL AND A REASONABLE METHOD OF PAYING OVER DUE BILLS. HE ALSO WANTS COMPANY TO DISCONTINUE THE FREQUENT HARASSMENT OF CUSTOMERS. |
| M-00021636 | Closed | 9/16/2002 | PA P.U.C. V PHILADELPHIA GAS WORKS PROPOSED SETTLEMENT AGREEMENT DATED SEPTEM- BER 16, 2002.................................................................. .............................................................................. .THIS FILING IS A DUPLICATE TO M-00021691..................................... |
| F-00994680 | Closed | 9/16/2002 | COMPLAINANT STATES COMPLAINT IS A $3,000 GAS BILL. SHE STATES SHE IS IN A TWO BEDROOM APT UP OVER A BARBER SHOP. SHE WANTS AN EXPLANATION OF HOW SHE USED $3,000 IN GAS. |
| F-01185391 | Closed | 9/16/2002 | COMPLAINANT STATES COMPLAINT IS THAT PGW WAS OVER ESTIMATING HIS BILL FOR 88 MONTHS. HE CONTINUED TO PAY HIS ESTIMATED BILL COMPLETELY AND ON TIME. HE IS REQUESTING THAT THE PUC ORDER PGW TO REMIT HIS OVERPAYMENT IMMEDIATELY, ALSO HE IS FURTHER REQUESTING THAT PGW BE ORDERED TO TAKE NO STEMPS TO HARASS HIM IN THE FUTURE. |
| Z-00940322 | Closed | 9/16/2002 | COMPLAINANT STATES SHE IS NOT ABLE TO MAKE REQUIRED DEPOSIT OF $560 AT ONE TIME AND $170 A MONTH THEREAFTER. SHE WANTS THE DEPOSIT AND THE PAYMENTS TO BE LOWERED. |
| C-20028491 | Closed | 9/13/2002 | COMPLAINANT STATES PGW HAS BEEN UNABLE TO PROVE THAT SHE OWES $5,000 BUT THEY CONTINUE TO PUT IT ON HER ACCOUNT AND ARE THREATENING TO SHUT OFF HER GAS. THEY ARE REFUSING A PAYMENT PLAN FOR THE AMOUNT SHE DOES OWE. SHE WANTS A HEARING TO SETTLE THE MATTER OF THE $5,000 AND A PAYMENT PLAN SET UP FOR THE AMOUNT SHE DOES OWE. |
| C-20028471 | Closed | 9/9/2002 | COMPLAINANT STATES SHE ARRANGED TO HAVE SERVICE SWITCHED FROM ONE NAME TO ANOTHER. THE GAS COMPANY SHUT OFF SERVICE INSTEAD. AFTER SHE MOVED SHE GOT A BILL FOR OLD APARTMENT IN THE AMOUNT OF $1,000.00. SHE CALLED AND IT WAS "ZEROED OUT". IN THE MEANTIME SHE WAS NOT GETTING A BILL FOR HER NEW PLACE. WHEN SHE DID RECEIVE A BILL IT WAS FOR $1,114.73. SHE HAS RECEIVED MANY EX- PLANATIONS OF WHAT WENT WRONG. SHE WANTS PUC TO HELP HER GET THIS MATTER STRAIGHTENED OUT. |
| C-20028468 | Closed | 9/9/2002 | COMPLAINANT STATES SHE WAS TOLD SHE HAD TO PAY FOR HER OWN GAS. SHE SAYS SHE WAS NOT AT THE ADDRESS AND THE GAS WAS IN SOMEONE ELSE'S NAME. SHE WAS EXPEC- TED TO PAY A RECONNECTION FEE, THE USED GAS FOR ONE YEAR AND HER REGULAR BILL SHE WANTS TO KNOW WHY GAS WAS NOT TURNED OFF FOR A YEAR AND WHY SOMEBODY ELSE WAS HELD RESPONSIBLE. |
| F-01161069 | Closed | 9/5/2002 | COMPLAINANT STATES SHE IS COMPLAINING ABOUT HIGH BILLS. PHILA GAS WORKS CHANGED THE METER AFTER MANY COMPLAINTS. SHE HAS BEEN TRYING TO STRAIGHTEN THIS OUT FOR THREE YEARS. SHE WANTS THE BILLS BETWEEN 1931-1933 RHAWN TO BE REVIEWED AND COMPARED. |
| C-20028460 | Closed | 9/5/2002 | COMPLAINANT STATES SHE MOVED ON 3/28/02 AND ASKED PGW TO SHUT OFF GAS SERVICE PRIOR TO DEPARTURE OR AT LEAST TO TAKE HER NAME OFF ACCOUNT. THEY SAID THEY COULD NOT GET ACCESS TO BASEMENT TO SHUT IT OFF. SHE IS STILL RECEIVING BILLS AND THERE IS A NEW TENANT IN THE APARTMENT. THIS ISSUE IS AFFECTING HER ABILITY TO PURCHASE A HOME BECAUSE OF ADVERSE EFFECTS ON HER CREDIT. SHE WANTS PUC TO TURN OFF THE SERVICE BY ANY MEANS NECESSARY. |
| B-00023918 | Closed | 8/30/2002 | IN THE COMMONWEALTH COURT OF PENNSYLVANIA, NO. 2091 C.D. 2002, APPEAL FROM THE ORDER OF THE COMMISSION ENTERED JULY 29, 2002 AT DOCKET NO. F-00918904. |
| F-01159050 | Closed | 8/30/2002 | COMPLAINANT STATES THAT WHILE RESIDING AT 4818 NORTH FIFTH STREET SHE PAID THE UTLITIES AS HER PART OF THE RENT. AFTER SHE MOVED THAT OTHER RESIDENTS OF THIS ADDRESS ADVISED HER THAT THE BILL WOULD BE REMOVED FROM HER NAME. AT THIS TIME SHE WAS RECEIVING BILLS FROM THE COMPANY. SHE DOES NOT FEEL SHE IS RESPONSIBLE FOR THE UTILITY AFTER SHE MOVED OUT. |
| F-01099289 | Closed | 8/29/2002 | COMPLAINANT STATES PGW FAILED TO PROVIDE HER IMPORTANT INFORMATION IN REGARD TO BUDGET PLAN REQUIREMENT/RENEWALS. HER PERSONAL INFORMATION WAS HANDED OVER TO A COLLECTION COMPANY WHO HARASSES HER. SHE BELIEVES SHE IS ONE OF THE CUSTOMERS OVERCHARGED BY PGW. SHE WANTS PUC TO REQUEST A FULL USAGE/RATE IN- VESTIGATION INTO HER ACCOUNT AND HAVE ACCOUNT PAID IN FULL USING MONIES THAT WERE OVERCHARGED TO PA CUSTOMERS. SHE WANTS A FULL BILLING REFUND SINCE SHE WAS NOT AFFORDED AN APPROPRIATE LEVEL OF SERVICE INFORMATION AS A NEW CUSTO- MER AND A MANUAL RELATIVE TO BUDGET PROGRAM. |
| F-01107946 | Closed | 8/29/2002 | COMPLAINANT STATES THEY BEING BILLED EXTREME CHARGES. THEY FEEL THE BILLING IS EXCESSIVE AND INACCURATE. THEY WANT TIMELY METER READINGS, MORE METER READERS AND MORE EMPLOYEES WITH CUSTOMER RELATIONS SKILLS. |
Showing results 6876 - 6900 of 7484
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