Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20028296 | Closed | 8/9/2002 | COMPLAINANT STATES THAT THEY WERE CHARGED $50 FOR EMERGENCY SERVICE. THEY WERE WITHOUT HEAT FOR A WEEKEND BECAUSE THE COMPANY SUSPECTED A GAS LEAK THEY COULD NOT FIND. LATER THE COMPLAINANT FOUND THE PROBLEM AND ADVISED THE COMPANY. AFTER CORRECTING IT, THEY PUT THE $50 CHARGE BACK ON THE BILL. THE COMPLAINANT DOES NOT FEEL HE SHOULD BE RESPONSIBLE FOR THIS FEE. |
| C-20028297 | Closed | 8/9/2002 | COMPLAINANT STATES THAT SHE IS NOT ABLE TO PAY HER BILLS AND ASKS FOR A LOW PAYMENT PLAN. |
| C-20028295 | Closed | 8/8/2002 | COMPLAINANT STATES THAT THEY WERE BILLED FOR $14,000 AFTER PGW DID CONSTRUC- TION IN FRONT OF THEIR HOUSE. THEY DO NOT BELIEVE THIS COULD BE RIGHT OR FAIR AND WANT IT TO BE INVESTIGATED. |
| F-01143164 | Closed | 8/8/2002 | COMPLAINANT STATES THAT PGW IS CLAIMING SHE OWES $3,700 FOR ADJUSTMENT ON ESTIMATED BILLS GOING BACK TO 1994. SHE BELIEVES THEY CANNOT PROVE THE ACCURACY AND DISPUTES THE AMOUNT. SHE WANTS HER BILL TO BE CLEARED AS OF MAY 2000 WHEN THE NEW METER WAS INSTALLED AND THE $750 IN COUNSEL FEES REIM- BURSED. |
| F-01182967 | Closed | 8/7/2002 | COMPLAINANT ASKS FOR A BUDGET AMOUNT OF $69 A MONTH PLUS $25 FOR ARREARS TO BEGIN NUVEMBER. HE ASKS THAT LATE FEES AND FINANCE CHARGES BE WAIVED AND THE $30 COLLECTION FEE REMOVED FROM HIS ACCOUNT. |
| F-01134697 | Closed | 8/7/2002 | COMPLAINANT STATES THAT SHE DID NOT REALIZE SHE WAS GOING OVER BUDGET BECAUSE OF A FAULTY HEATER. SHE WANTS TO WORK OUT A PAYMENT ARRANGEMENT. |
| F-01152373 | Closed | 8/6/2002 | COMPLAINANT DISPUTES THE METER READINGS AND AMOUNT PGW SAYS HE OWES. HE WANTS IT TO BE INVESTIGATED AND THE OLD METER CHECKED. |
| C-20028274 | Closed | 8/5/2002 | COMPLAINANT STATES THAT $200 WAS BEING ADDED TO HIS BILL SINCE 1998. HE DID NOT QUALIFY FOR LIHEAP AND HAS NOT RECEIVED IT SINCE 1998. HE WANTS PGW TO REFUND $800 TO HIM PLUS ANY INTEREST AND CHARGES. |
| C-20028269 | Closed | 8/2/2002 | COMPLAINANT STATES HE HAD A METER READING THAT LED TO A BILL OF $2,902.45 AND HE BELIEVES THIS IS INCORRECT. HE WANTS THE BILL ADJUSTED TO REFLECT A PROPER READING. |
| F-01068116 | Closed | 8/1/2002 | COMPLAINANT STATES THAT THE PGW BILL WAS IN ANOTHER PERSON'S NAME, WHO IS CURRENTLY IN JAIL. THE GAS WAS TURNED OFF BY HIS REQUEST. SHE HAS TRIED TO HAVE IT CHANGED TO HER NAME AND SHE PAID THE BILLS, BUT THEY SAY SHE HAS TO TAKE RESPONSIBILITY FOR HIS BILLS, WHICH SHE DOES NOT AGREE TO DO. |
| Z-01155245 | Closed | 7/29/2002 | COMPLAINANT STATES THAT HER GAS BILL WAS $5,000 OVER TWO YEARS. SHE WANTS AN INVESTIGATION INTO WHY THE BILLS WERE SO HIGH. SHE STILL OWES $2,000 WHICH SHE FINDS DIFFICULT TO PAY AND WANTS TO WORK SOMETHING OUT. |
| F-00997136 | Closed | 7/29/2002 | COMPLAINANT STATES THAT HIS BILLS ARE ABOUT $300 EVERY MONTH AND HE BELIEVES IT IS FROM INCORRECT READINGS ON AN OLD METER. HE WANTS THE EXCESS CHARGES TO BE REMOVED. |
| C-20028240 | Closed | 7/29/2002 | COMPLAINANT STATES THEY RECEIVED ESTIMATED BILLS FROM APRIL, 1997 TO JUNE, 1999 WHICH THEY PAID IN FULL EACH MONTH. IN JUNE, 1999 METERS WERE CHANGED AND PGW BILLED THEM FOR DIFFERENCE BETWEEN ESTIMATED READINGS AND ACTUAL READINGS. THIS IS THE AMOUNT IN DISPUTE. THE OLD METERS ARE NOT AVAILABLE TO VERIFY VALIDITY OF READINGS. HE WOULD LIKE PUC TO REVIEW AND RECOMMEND A WAIVER OF ALL LATE CHARGES, INTEREST AND PENALTIES, AND A REDUCTION OF THE UNDERLYING BILLS. |
| C-20028243 | Closed | 7/29/2002 | COMPLAINANT STATES HE IS BEING CHARGED FOR PREVIOUS TENANTS. HE WOULD LIKE PUC TO VINDICATE HIM OF ALL CURRENT CHARGES. |
| F-01091577 | Closed | 7/29/2002 | COMPLAINANT STATES THAT PGW BILLED HER FOR TWO YEARS OF CHARGES BECAUSE OF A FAULTY METER. SHE FEELS SHE SHOULD NOT BE HELD RESPONSIBLE FOR THESE CHARGES |
| C-20028242 | Closed | 7/29/2002 | COMPLAINANT STATES THAT CERTAIN CHARGES APPEARED TO HAVE BEEN TRANSFERRED FROM ANOTHER ACCOUNT. HE HAS TRIED TO GET DOCUMENTATION OR AN EXPLANATION FROM PGW BUT HAS NOT RECEIVED ANY COOPERATION. HE DOES NOT BELIEVE HE HAS AN OBLIGATION TO PAY THE BALANCE. HE WANTS PUC TO ASSIST IN RESOLVING THIS SITUATION. |
| C-20028241 | Closed | 7/29/2002 | COMPLAINANT STATES SEVERAL MONTHS AGO SHE WAS UNABLE TO IGNITE PILOT LIGHT IN OVEN. SHE HAS INSURANCE WITH THE COMPANY. SHE WANTS THE GAS COMPANY TO CREDIT HER WITH $50 CHARGE. |
| C-20028216 | Closed | 7/25/2002 | COMPLAINANT STATES THAT SHE DID NOT REALIZE SHE WAS RUNNING UP A BILL WITH PGW AND NOW OWES ABOUT $2,000. SHE WAS NOT ABLE TO WORK OUT A PAYMENT PLAN WITH THEM THAT SHE COULD AFFORD. SHE WANTS THE LATE FEES REMOVED FROM HER BILL AND A DIFFERENT PAYMENT PLAN. |
| Z-01112508 | Closed | 7/24/2002 | COMPLAINANT STATES THAT SHE CANNOT PAY $33 A MONTH, AS IN HER BUDGET AGREE- MENT, AND WANTS TO WORK OUT A LOWER PAYMENT. |
| F-00952371 | Closed | 7/22/2002 | COMPLAINANT STATES THAT HIS GAS BILL IS MUCH TOO HIGH FOR ONE PERSON. HE PAID TO HAVE HIS METER TESTED AND REPLACED. HE WANTS IT TO BE INVESTIGATED. |
| Z-01056211 | Closed | 7/19/2002 | COMPLAINANT STATES THAT SHE CANNOT PAY $85 A MONTH. SHE WANTS AN INVESTIGA- TION TO MAKE SURE SHE IS NOT BEING OVERCHARGED. |
| F-01039065 | Closed | 7/19/2002 | COMPLAINANT STATES THAT PGW PUT IN AUTOMATIC METERS IN 1988 BUT NEVER READ THEM AUTOMATICALLY, SO SHE ALWAYS CALLED IN HER METER READING AND PAID MONTH- LY. PGW PRICES DOUBLED AND THEY ARE TRYING TO ADD CHARGES TO HER BILL, WHICH SHE WANTS TO BE DROPPED. |
| C-20028182 | Closed | 7/18/2002 | COMPLAINANT STATES PGW HAS HAD 2 PERIODS OF NOT GENERATING AND MAILING STATE- MENTS FOR HIS REVIEW. PGW CLAIMS THEY MADE A METER-SERVICE ADJUSTMENT THAT RESULTED IN VERY HIGH BILL. PGW HAS INITIATED AND CONTINUED BILLING LATE CHARGES AND PENALTIES EVEN THOUGH ACCOUNT IS IN DISPUTE. HE WANTS PUC TO EN- FORCE ALL CONSUMER-PROTECTION & REGULATORY LAWS PGW HAS VIOLATED, DISMISS UNFOUNDED GAS CHARGES, AND TAKE WHATEVER STEPS NECESSARY TO INSURE PROTECTION OF OTHER CONSUMERS FROM PGW'S TYRANNY. |
| C-20028165 | Closed | 7/17/2002 | COMPLAINANT STATES SHE BOUGHT AN AIR CONDITIONER FROM PGW WITH A 5 YEAR WARRANTY AND WHEN IT NEEDED REPAIRED AFTER 1 1/2 YEARS, THEY CHARGED HER. SHE WANTS THE CHARGE REMOVED FROM HER BILL. |
| C-20028156 | Closed | 7/15/2002 | COMPLAINANT STATES THAT ACCORDING TO PGW THE LAST TIME METER WAS REALLY READ WAS 10/99. IT WAS ACTUALLY CALLED IN BY CUSTOMER. IN MARCH OF 2002, METER WAS REPLACED WITH DRIVEBY METER AND READING WAS DONE. THE BILL REFLECTS USAGE FOR 29 MONTHS. SHE WANTS PGW TO RECALCULATE USING CORRECT RATES, SUB- STANIATE READING FOR MARCH 31, 2002, SET FORTH PAYMENTS MADE BY CUSTOMER FROM DATE OF LAST ACTUAL READING TO 4/1/02 AND SHOW HOW THEY WERE APPLIED. ALSO WANTS PUC TO ORDER PGW NOT TO SHUT OFF GAS SERVICE AND PAY ATTORNEY FEES. |
Showing results 6876 - 6900 of 7448
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