Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-01137498 | Closed | 8/26/2002 | COMPLAINANT STATES REPAIR PERSONS SENT WERE RUDE AND UNCOOPERATIVE AND DID NOT MAKE REPAIRS CORRECTLY RESULTING IN SAFETY HAZARDS FOR COMPLAINANT. HE ALSO STATES THE CONTRACT FOR BUDGET WAS SIGNED UNDER DURESS. HE ALSO FEELS HE SHOULD NOT PAY A PENALTY FOR LIHEAP. HE WANTS PUC TO KEEP PGW OUT OF HIS FACE, DISCONTINUE SERVICE WITH THIS SUPPLIER AS SOON AS POSSIBLE, AND DIS- ALLOW CHARGE FOR LIHEAP. |
| F-01000078 | Closed | 8/26/2002 | COMPLAINANT STATES AFTER HER METER WAS CHANGED THERE WAS AN ERROR IN HER BILLING. WHEN QUESTIONED GAS COMPANY REPLIED THAT IT WAS DUE TO ESTIMATED BILLS. ALTHOUGH MOST OF HER BILLS WERE ESTIMATES, SHE ALSO PHONED IN MANY METER READINGS WHICH RESULTED IN HIGH BILLING STATEMENTS. SHE WOULD LIKE PUC TO REVIEW HER ACCOUNT DURING PERIOD IN QUESTION-2/2000 - 6/2001. SHE HOPES TO CONCLUDE THAT SHE HAS MORE THAN COMPENSATED FOR HER SHARE OF GAS DURING THAT TIME. |
| F-01166643 | Closed | 8/26/2002 | COMPLAINANT STATES HE HAS RECEIVED INFLATED BILLS. THE METER WAS INACCURATE AND NOT INSPECTED AND MAINTAINED TO PROVIDE CORRECT READING. HE WANTS PUC TO CANCEL OUTSTANDING PGW BALANCE AND PROVIDE THAT CUSTOMER WILL PAY ONLY MONTH- LY CHARGES REGISTERED BY AUTOMATED COMPUTER METER. |
| C-20028365 | Closed | 8/22/2002 | COMPLAINANT STATES PGW WANTS HIM TO PAY BUDGET PLUS EXCESS USAGE WHICH HE FEELS IS UNFAIR. HE ALSO SAYS HIS BALANCE IS NOT GOING DOWN. IN 1998 PGW SAID THEY DID NOT GET HIS GRANT AND EVEN THOUGH HE SHOWED A COPY TO PGW THEY ARE STILL CHARGING HIM. HE WANTS PGW TO KEEP HIS BUDGET AMOUNT AT $44 AND THERE SHOULD BE NO OTHER CHARGES. |
| C-20028358 | Closed | 8/21/2002 | COMPLAINANT STATES SHE NEEDS A BUDGET AGREEMENT AND WANTS TO STOP SHUT OFF OF GAS. SHE WANTS PUC TO TELL COMPANY THAT SHE NEEDS A BUDGET AGREEMENT AND SHE WILL PAY AN EXTRA $25 PER MONTH UNTIL BALANCE IS PAID IN FULL |
| F-01178216 | Closed | 8/19/2002 | COMPLAINANT STATES SHE HAS EXCESSIVELY HIGH WINTER GAS BILLS SINCE NEW METER WAS INSTALLED. SHE HAS USED MANY ENERGY SAVING TACTICS AND FEELS SHE SHOULD NOT HAVE SUCH HIGH BILLS OR BE EXPECTED TO PAY $400 AT ONE TIME. SHE WANTS PUC TO INVESTIGATE WHY HER GAS BILLS CONTINUE TO BE SO HIGH AND ALSO HAVE SOMETHING SO CUSTOMERS ARE NOT SLAPPED WITH A LARGE AMOUNT TO PAY OR HAVE THEIR SERVICE DICONNECTED. |
| C-20028352 | Closed | 8/19/2002 | COMPLAINANT STATES SHE DOES NOT OWE BALANCE STATED BY PGW. SHE IS ALSO CON- TESTING THE DECISION ON HER INFORMAL COMPLAINT. SHE WOULD LIKE A THOROUGH INVESTIGATION OF HER PGW ACCOUNT. |
| C-20028344 | Closed | 8/16/2002 | COMPLAINANT STATES THAT OVER THE PAST FOUR YEARS HE HAS BEEN OVERCHARGED FOR GAS. HE BELIEVES IT WAS BECAUSE OF A BAD METER THAT WAS REPLACED. HE WANTS THE AMOUNT OWED REDUCED, ALL LATE CHARGES REMOVED AND BAD CREDIT REPORTING REMOVED. HE WILL PAY CURRENT BILL PLUS $50 EVERY MONTH UNTIL BALANCE IS PAID IN FULL. |
| F-01136182 | Closed | 8/12/2002 | COMPLAINANT STATES HE HAS BEEN ON BUDGET PLAN FOR MANY YEARS. HE PAID HIS BILLS ON TIME. IN 2002 HE RECEIVED A NEW METER AND WAS TOLD HE OWED THEM AN OUTSTANDING AMOUNT OF MONEY. HE FEELS HE IS A VICTIM OF PGW'S BAD MANAGE- MENT. HE WANTS PUC TO REVIEW THIS COMPLAINT TO FIND IN FAVOR OF THE CUSTOMER. |
| F-01168284 | Closed | 8/12/2002 | COMPLAINANT STATES THAT SHE WAS NOT GIVEN CORRECT INFORMATION ABOUT C.R.P. AND NOW SHE OWES A LARGE AMOUNT THAT SHE CANNOT PAY. SHE WANTS TO KNOW WHY IT TOOK THE GAS COMPANY SO LONG TO INFORM HER ABOUT THE BILL AND SHE NEEDS A LOWER PAYMENT. |
| C-20028297 | Closed | 8/9/2002 | COMPLAINANT STATES THAT SHE IS NOT ABLE TO PAY HER BILLS AND ASKS FOR A LOW PAYMENT PLAN. |
| C-20028296 | Closed | 8/9/2002 | COMPLAINANT STATES THAT THEY WERE CHARGED $50 FOR EMERGENCY SERVICE. THEY WERE WITHOUT HEAT FOR A WEEKEND BECAUSE THE COMPANY SUSPECTED A GAS LEAK THEY COULD NOT FIND. LATER THE COMPLAINANT FOUND THE PROBLEM AND ADVISED THE COMPANY. AFTER CORRECTING IT, THEY PUT THE $50 CHARGE BACK ON THE BILL. THE COMPLAINANT DOES NOT FEEL HE SHOULD BE RESPONSIBLE FOR THIS FEE. |
| F-00876327 | Closed | 8/9/2002 | COMPLAINANT STATES THAT THE PUC SENT HIM A LETTER, STATING THAT HE OWES $851.93 FOR GAS AT HIS CURRENT ADDRESS BUT HE HAD PAID ALL THE BILLS. HE WANTS HIS PAST ACCOUNT TO BE CLEARED. |
| C-20028295 | Closed | 8/8/2002 | COMPLAINANT STATES THAT THEY WERE BILLED FOR $14,000 AFTER PGW DID CONSTRUC- TION IN FRONT OF THEIR HOUSE. THEY DO NOT BELIEVE THIS COULD BE RIGHT OR FAIR AND WANT IT TO BE INVESTIGATED. |
| F-01143164 | Closed | 8/8/2002 | COMPLAINANT STATES THAT PGW IS CLAIMING SHE OWES $3,700 FOR ADJUSTMENT ON ESTIMATED BILLS GOING BACK TO 1994. SHE BELIEVES THEY CANNOT PROVE THE ACCURACY AND DISPUTES THE AMOUNT. SHE WANTS HER BILL TO BE CLEARED AS OF MAY 2000 WHEN THE NEW METER WAS INSTALLED AND THE $750 IN COUNSEL FEES REIM- BURSED. |
| F-01134697 | Closed | 8/7/2002 | COMPLAINANT STATES THAT SHE DID NOT REALIZE SHE WAS GOING OVER BUDGET BECAUSE OF A FAULTY HEATER. SHE WANTS TO WORK OUT A PAYMENT ARRANGEMENT. |
| F-01182967 | Closed | 8/7/2002 | COMPLAINANT ASKS FOR A BUDGET AMOUNT OF $69 A MONTH PLUS $25 FOR ARREARS TO BEGIN NUVEMBER. HE ASKS THAT LATE FEES AND FINANCE CHARGES BE WAIVED AND THE $30 COLLECTION FEE REMOVED FROM HIS ACCOUNT. |
| F-01152373 | Closed | 8/6/2002 | COMPLAINANT DISPUTES THE METER READINGS AND AMOUNT PGW SAYS HE OWES. HE WANTS IT TO BE INVESTIGATED AND THE OLD METER CHECKED. |
| C-20028274 | Closed | 8/5/2002 | COMPLAINANT STATES THAT $200 WAS BEING ADDED TO HIS BILL SINCE 1998. HE DID NOT QUALIFY FOR LIHEAP AND HAS NOT RECEIVED IT SINCE 1998. HE WANTS PGW TO REFUND $800 TO HIM PLUS ANY INTEREST AND CHARGES. |
| C-20028269 | Closed | 8/2/2002 | COMPLAINANT STATES HE HAD A METER READING THAT LED TO A BILL OF $2,902.45 AND HE BELIEVES THIS IS INCORRECT. HE WANTS THE BILL ADJUSTED TO REFLECT A PROPER READING. |
| F-01068116 | Closed | 8/1/2002 | COMPLAINANT STATES THAT THE PGW BILL WAS IN ANOTHER PERSON'S NAME, WHO IS CURRENTLY IN JAIL. THE GAS WAS TURNED OFF BY HIS REQUEST. SHE HAS TRIED TO HAVE IT CHANGED TO HER NAME AND SHE PAID THE BILLS, BUT THEY SAY SHE HAS TO TAKE RESPONSIBILITY FOR HIS BILLS, WHICH SHE DOES NOT AGREE TO DO. |
| Z-01155245 | Closed | 7/29/2002 | COMPLAINANT STATES THAT HER GAS BILL WAS $5,000 OVER TWO YEARS. SHE WANTS AN INVESTIGATION INTO WHY THE BILLS WERE SO HIGH. SHE STILL OWES $2,000 WHICH SHE FINDS DIFFICULT TO PAY AND WANTS TO WORK SOMETHING OUT. |
| C-20028241 | Closed | 7/29/2002 | COMPLAINANT STATES SEVERAL MONTHS AGO SHE WAS UNABLE TO IGNITE PILOT LIGHT IN OVEN. SHE HAS INSURANCE WITH THE COMPANY. SHE WANTS THE GAS COMPANY TO CREDIT HER WITH $50 CHARGE. |
| C-20028242 | Closed | 7/29/2002 | COMPLAINANT STATES THAT CERTAIN CHARGES APPEARED TO HAVE BEEN TRANSFERRED FROM ANOTHER ACCOUNT. HE HAS TRIED TO GET DOCUMENTATION OR AN EXPLANATION FROM PGW BUT HAS NOT RECEIVED ANY COOPERATION. HE DOES NOT BELIEVE HE HAS AN OBLIGATION TO PAY THE BALANCE. HE WANTS PUC TO ASSIST IN RESOLVING THIS SITUATION. |
| F-01091577 | Closed | 7/29/2002 | COMPLAINANT STATES THAT PGW BILLED HER FOR TWO YEARS OF CHARGES BECAUSE OF A FAULTY METER. SHE FEELS SHE SHOULD NOT BE HELD RESPONSIBLE FOR THESE CHARGES |
Showing results 6901 - 6925 of 7484
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