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Utility Code 125042

The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.

Utility Information

Basic Utility Information

Utility Name
PHILADELPHIA GAS WORKS

Utility Code
125042

Utility Type
Gas

Utility Status
Active

Carrier ID

Utility Contact Information

Physical Address

Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122

Phone

Fax

Website
www.pgworks.com/

Email

Authority Information

Utility Authorities Information

Service Type Authority Status Date Certified Suspension Date Suspension Expiration Application Number Trading As Name
Gas Active A-125042
Insurance Information

Utility Insurance Information

No insurance information for this utility.

NGS Territories

NGS Territories Serviced by a Utility

Residential
No

Columbia Gas
No

Small Commercial
No

National Fuel Gas
No

Mixed Meter

PECO
No

Large Commercial
No

Peoples Gas Company LLC
No

Industrial
No

Peoples Natural Gas Company
No

Governmental
No

PGW
No


UGI Utilities - Gas
No


Valley Energy

Docketed Cases

Docket Number Case Status Date Filed Allegation
C-20028241 Closed 7/29/2002 COMPLAINANT STATES SEVERAL MONTHS AGO SHE WAS UNABLE TO IGNITE PILOT LIGHT IN OVEN. SHE HAS INSURANCE WITH THE COMPANY. SHE WANTS THE GAS COMPANY TO CREDIT HER WITH $50 CHARGE.
C-20028242 Closed 7/29/2002 COMPLAINANT STATES THAT CERTAIN CHARGES APPEARED TO HAVE BEEN TRANSFERRED FROM ANOTHER ACCOUNT. HE HAS TRIED TO GET DOCUMENTATION OR AN EXPLANATION FROM PGW BUT HAS NOT RECEIVED ANY COOPERATION. HE DOES NOT BELIEVE HE HAS AN OBLIGATION TO PAY THE BALANCE. HE WANTS PUC TO ASSIST IN RESOLVING THIS SITUATION.
F-01091577 Closed 7/29/2002 COMPLAINANT STATES THAT PGW BILLED HER FOR TWO YEARS OF CHARGES BECAUSE OF A FAULTY METER. SHE FEELS SHE SHOULD NOT BE HELD RESPONSIBLE FOR THESE CHARGES
C-20028216 Closed 7/25/2002 COMPLAINANT STATES THAT SHE DID NOT REALIZE SHE WAS RUNNING UP A BILL WITH PGW AND NOW OWES ABOUT $2,000. SHE WAS NOT ABLE TO WORK OUT A PAYMENT PLAN WITH THEM THAT SHE COULD AFFORD. SHE WANTS THE LATE FEES REMOVED FROM HER BILL AND A DIFFERENT PAYMENT PLAN.
Z-01112508 Closed 7/24/2002 COMPLAINANT STATES THAT SHE CANNOT PAY $33 A MONTH, AS IN HER BUDGET AGREE- MENT, AND WANTS TO WORK OUT A LOWER PAYMENT.
F-00952371 Closed 7/22/2002 COMPLAINANT STATES THAT HIS GAS BILL IS MUCH TOO HIGH FOR ONE PERSON. HE PAID TO HAVE HIS METER TESTED AND REPLACED. HE WANTS IT TO BE INVESTIGATED.
Z-01056211 Closed 7/19/2002 COMPLAINANT STATES THAT SHE CANNOT PAY $85 A MONTH. SHE WANTS AN INVESTIGA- TION TO MAKE SURE SHE IS NOT BEING OVERCHARGED.
F-01039065 Closed 7/19/2002 COMPLAINANT STATES THAT PGW PUT IN AUTOMATIC METERS IN 1988 BUT NEVER READ THEM AUTOMATICALLY, SO SHE ALWAYS CALLED IN HER METER READING AND PAID MONTH- LY. PGW PRICES DOUBLED AND THEY ARE TRYING TO ADD CHARGES TO HER BILL, WHICH SHE WANTS TO BE DROPPED.
C-20028182 Closed 7/18/2002 COMPLAINANT STATES PGW HAS HAD 2 PERIODS OF NOT GENERATING AND MAILING STATE- MENTS FOR HIS REVIEW. PGW CLAIMS THEY MADE A METER-SERVICE ADJUSTMENT THAT RESULTED IN VERY HIGH BILL. PGW HAS INITIATED AND CONTINUED BILLING LATE CHARGES AND PENALTIES EVEN THOUGH ACCOUNT IS IN DISPUTE. HE WANTS PUC TO EN- FORCE ALL CONSUMER-PROTECTION & REGULATORY LAWS PGW HAS VIOLATED, DISMISS UNFOUNDED GAS CHARGES, AND TAKE WHATEVER STEPS NECESSARY TO INSURE PROTECTION OF OTHER CONSUMERS FROM PGW'S TYRANNY.
C-20028165 Closed 7/17/2002 COMPLAINANT STATES SHE BOUGHT AN AIR CONDITIONER FROM PGW WITH A 5 YEAR WARRANTY AND WHEN IT NEEDED REPAIRED AFTER 1 1/2 YEARS, THEY CHARGED HER. SHE WANTS THE CHARGE REMOVED FROM HER BILL.
C-20028156 Closed 7/15/2002 COMPLAINANT STATES THAT ACCORDING TO PGW THE LAST TIME METER WAS REALLY READ WAS 10/99. IT WAS ACTUALLY CALLED IN BY CUSTOMER. IN MARCH OF 2002, METER WAS REPLACED WITH DRIVEBY METER AND READING WAS DONE. THE BILL REFLECTS USAGE FOR 29 MONTHS. SHE WANTS PGW TO RECALCULATE USING CORRECT RATES, SUB- STANIATE READING FOR MARCH 31, 2002, SET FORTH PAYMENTS MADE BY CUSTOMER FROM DATE OF LAST ACTUAL READING TO 4/1/02 AND SHOW HOW THEY WERE APPLIED. ALSO WANTS PUC TO ORDER PGW NOT TO SHUT OFF GAS SERVICE AND PAY ATTORNEY FEES.
C-20028144 Closed 7/12/2002 COMPLAINANT STATES THAT HE CANNOT PAY $120 A MONTH AND WANTS TO GO BACK TO THE ORIGINAL PAYMENT PLAN OF $85 A MONTH BUT NOT BE REQUIRED TO SHOW PROOF OF EMPLOYMENT.
Z-01113972 Closed 7/12/2002 COMPLAINANT STATES THAT HER BILLS ARE $90 TO $100 A MONTH ALTHOUGH SHE USES VERY LITTLE GAS. THEY ARE MUCH HIGHER THAN IN 1999 WHEN SHE ONLY PAID $30 TO $35 A MONTH. SHE WANTS THE HIGH PRICES TO BE INVESTIGATED.
C-20028129 Closed 7/11/2002 COMPLAINANT STATES THAT HE WANTS AN AUDIT BECAUSE OF FAULTY METERS AND HE ASKS FOR A REASONABLE PAYMENT PLAN.
C-20028120 Closed 7/11/2002 COMPLAINANT STATES THAT HE WANTS TO APPEAL THE DECISION ON HIS GAS PAYMENTS, AND WORK OUT A DIFFERENT PLAN.
C-20028127 Closed 7/11/2002 COMPLAINANT STATES THAT THEY WERE NOT CREDITED FOR A $54 PAYMENT AND AFTER REPEATED PROBLEMS, THE CHARGE IS STILL APPEARING ON THEIR BILL. THEY WANT THE AMOUNT AND ANY LATE CHARGES TO BE REMOVED FROM THEIR BILL.
R-00027587 Closed 7/10/2002 PHILADELPHIA GAS WORKS HAS FILED SUPPLEMENT NO 27 TO TARIFF GAS PA PUC NO 1, TO BECOME EFFECTIVE JULY 11, 2002, WHICH PROPOSES TO CHANGE THE PROCEDURES FOR SUSPENSION AND REINSTATEMENT IN THE CUSTOMER RESPONSIBILITY PROGRAM IN CONFORMANCE WITH PUBLIC UTILITY COMMISSION'S BUREAU OF CONSUMER SERVICES GUIDELINES.
C-20027981 Closed 7/10/2002 COMPLAINANT STATES THAT THEY WERE BILLED $40,716.46 BY PGW IN ONE MONTH BECAUSE THEY HAD NOT READ THE METER SINCE 1997. THEY WANT THE BILL TO BE CLEARED AND SHUT OFF PREVENTED.
C-20028119 Closed 7/9/2002 COMPLAINANT STATES THAT HIS GAS BILLS WERE VERY HIGH FOR AN UNOCCUPIED PROPERTY AND HE WOULD LIKE IT TO BE INVESTIGATED.
F-01006573 Closed 7/8/2002 COMPLAINANT STATES THAT SHE RECEIVED EXTREMELY HIGH BILLS FOR A COUPLE OF MONTHS. PGW IS CLAIMING SHE OWES THEM OVER $18,000 FOR HER BUILDINGS ALTHOUGH SHE HAS ONLY OWNED THEM FOR THREE YEARS AND PAID HER MONTHLY BILLS. SHE WANTS HER BILLS REDUCED TO $5,000 OR LESS AND AN INVESTIGATION INTO WHAT THE AMOUNT SHOULD BE.
F-01169991 Closed 7/8/2002 COMPLAINANT STATES THAT HE DID NOT RECEIVE BILLS ALTHOUGH HE GAVE THEM PROPER INFORMATION ON HIS NEW ADDRESS, AND THEN HE RECEIVED A HIGH BILL WITH NO EXPLANATION OF HOW IT WAS DERIVED. HE THINKS PGW MAY HAVE OVERESTIMATED THE READINGS. HE WANTS IT TO BE INVESTIGATED TO DETERMINE WHAT WOULD BE A FAIR AMOUNT.
C-20028100 Closed 7/5/2002 COMPLAINANT STATES GAS BILLS ARE EXTREMELY HIGH AND ASKED THAT METER BE CHECKED. SHE HAD AN INFORMAL COMPLAINT THAT WAS CLOSED. SHE WANTS PUC TO REOPEN INFORMAL COMPLAINT AND KEEP HER INFORMED IN WRITING. SHE ALSO WANTS PUC TO ASSIST HER IN WORKING OUT AN AFFORDABLE BUDGET AND PAYMENT PLAN. SHE ALSO WANT COPIES OF ANY CORRESPONDENCE BETWEEN THE COMMISSION AND PGW ABOUT HER COMPLAINT
C-20028089 Closed 7/3/2002 COMPLAINANT STATES THAT HE WANTS AN ACTUAL READING INSTEAD OF ESTIMATED. HE WANTS PUC TO HAVE PGW FIGURE ACTUAL COST FOR PERIOD OF 26 DAYS. HE ALSO WANTS CREDIT FOR LATE PAYMENTS DUE TO ERRONEOUS AMOUNT ADDED TO ACCOUNT.
Z-01112110 Closed 7/2/2002 COMPLAINANT STATES THAT SHE CANNOT PAY $160 A MONTH BECAUSE SHE IS ONLY PAID TEN MONTHS OF THE YEAR. SHE OFFERS TO PAY $100 A MONTH.
Z-01103598 Closed 7/1/2002 COMPLAINANT STATES THAT IN 1997 THEY GOT A BILL FOR $2,151.90 WHICH THE GAS COMPANY COULD NOT EXPLAIN, AND THEIR PAYMENTS ARE TOO HIGH. THEY WANT THAT AMOUNT REMOVED FROM THE BILL AND A BETTER PAYMENT PLAN.

Showing results 6926 - 6950 of 7484

 

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