Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20016573 | Closed | 12/26/2001 | COMPLAINANT STATES THEY GET OVERCHARGED ON THEIR BILLS. THEY WANT THE PUC TO INVESTIGATE AND GET THE RIGHT AMOUNT THAT THEY HAVE TO PAY. |
| Z-00925982 | Closed | 12/26/2001 | COMPLAINANT STATES HE CAN AFFORD TO PAY HIS MONTHLY BUDGET AMOUNT PLUS $25 PER MONTH UNTIL THE ARREARAGE IS PAID OFF. |
| F-00879755 | Closed | 12/26/2001 | COMPLAINANT STATES WHEN HE PURCHASED HIS PROPERTY, PGW TRANSFERRED THE BALAN- CE FROM THE PREVIOUS OWNER TO HIS ACCOUNT. HE WANTS THE CHARGES RESCINDED. |
| Z-00997412 | Closed | 12/24/2001 | COMPLAINANT STATES SHE HAS BEEN OVERCHARGED AND BELIEVES SHE MAY ERRONEOUSLY HAVE 2 ACCOUNTS INSTEAD OF JUST ONE. |
| C-20016624 | Closed | 12/22/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS INCORRECTLY BILLED HIS ACCOUNT IN THE AMOUNT OF $4,505.92. HE WANTS THE PUC TO REMOVE THE $4,505.92 THAT HAS BEEN IN DISPUTE FOR 2001. |
| F-00938752 | Closed | 12/20/2001 | COMPLAINANT STATES SHE HAS BEEN OVERCHARGED AND IS WILLING TO PAY THE BUDGET AMOUNT PLUS $15 PER MONTH UNTIL THE ARREARAGE IS PAID OFF. |
| C-20016590 | Closed | 12/20/2001 | COMPLAINANT STATES WEBCO, INC. IS BEING BILLED AS AN INDUSTRIAL CUSTOMER AND THE COMPANY HAS STOPPED MANUFACTURING MONTHS AGO. THEY WANT THE PUC TO ORDER PHILADELPHIA GAS WORKS TO DESIST FROM BILLING THIS BUSINESS AS INDUSTRIAL WHEN IT HAS NOT BEEN MANUFACTURING ANY PRODUCTS. |
| C-20016635 | Closed | 12/19/2001 | COMPLAINANT STATES A TENANT RENTING ON E OF HIS PROPERTIES INCURRED A LARGE DELINQUENT GAS BILL. A LIEN WAS THEN PUT AGAINST THIS PROPERTY, BUT NO ONE EVER NOTIFIED THE COMPLAINANT. COMPLAINANT FEELS THE COMPANY SHOULD HAVE NOTIFIED HIM SO HE COULD HAVE DONE SOMETHING TO PREVENT THE LIEN BEING PLACED ON HIS PROPERTY. HE WOULD LIKE THE COMPANY TO REFUND THE MONEY LOST DUE TO THE LIEN. |
| C-20016469 | Closed | 12/19/2001 | COMPLAINANT STATES SHE LIVED AT 6328 MCCALLUM STREET, 3RD FLOOR FOR THREE MONTHS FROM 2/2/00 - 5/3/00, THE LANDLORD WOULD NOT LET THE GAS MEN IN TO SHUT THE SERVICE OFF. SHE WANTS THE PUC TO INVESTIGATE THIS. SHE STATES SHE WAS ON AN AGREEMENT WITH THE GAS COMPANY. SHE STATES OTHER PEOPLE USE HER GAS. |
| F-01000850 | Closed | 12/17/2001 | COMPLAINANT STATES HE WAS DISCRIMINATED AGAINST BY THE INVESTIGATOR IN HIS CASE AND FEELS HE DOES NOT OWE PGW THE AMOUNT IN DISPUTE. |
| Z-00996278 | Closed | 12/17/2001 | COMPLAINANT STATES THEY ARE BASING HER PAYMENT PLAN ON LAST YEARS USAGE. SHE WANTS THE PUC TO ADJUST HER PAYMENT PLAN TO AN AFFORDABLE PAYMENT. |
| C-20016626 | Closed | 12/17/2001 | COMPLAINANT STATES ON 1/8/01 THEY MOVED OUT OF THEIR BUILDING, THE PURPOSE FOR THAT WAS REMODELING WORK. THEY CALLED GAS COMPANY TO HAVE THEIR GAS TURNED OFF. THEY DID NOT RECEIVE A BILL FOR A COUPLE OF MONTHS AFTER MOVING BACK INTO BUILDING. THEY WANT THE $2,355.34 TO BE WIPED OUT. |
| F-01037971 | Closed | 12/12/2001 | COMPLAINANT STATES COMPLAINT IS ABOUT GAS BILL RECEIVED. SHE WANTS THE PUC TO DISREGARD THE AMOUNT OF $206. |
| Z-00872205 | Closed | 12/10/2001 | COMPLAINANT STATES HE NEEDS THE PUC TO COME UP WITH A BETTER BUDGET PLAN. HE CAN NOT AFFORD TO PAY $500 A MONTH FOR ONE UTILITY. HE NEEDS A FAIR AND REASONABLE PAYMENT ARRANGEMENT. |
| Z-00927572 | Closed | 12/3/2001 | COMPLAINANT STATES PGW INSTALLED A NEW METER IN HOUSE APPROXIMATELY THREE YEARS AGO. AFTER THE INSTALLATION PGW DID NOT SEND COMPLAINANT A GAS BILL. THEY CONTACTED PGW SEVERAL TIMES FOR ABOUT THREE MONTHS, BUT THEY STILL DID NOT RECEIVE A BILL. AFTER TWO YEARS PGW DECIDES TO SEND THEM A BILL FOR OVER $3,000. COMPLAINANTS WANTS THE PUC TO TELL PGW THAT THEY CAN NOT AFFORD THEIR AVERAGE GAS USAGE PLUS ADDITIONAL AMOUNT ON A BALANCE WHICH WAS NOT THEIR FAULT. |
| C-20016535 | Closed | 12/3/2001 | COMPLAINANT STATES HE WANTS THE GAS BILL FOR THE PROPERTY TO BE RECOMPUTED. HE FEELS THAT IT IS ANY OF THE METERS BEFORE AMR INSTALLATION ARE SUSPECTED BECAUSE OF THE METER NUMBER DISCREPANCY. |
| C-20016534 | Closed | 11/30/2001 | COMPLAINANT STATES PGW HAS NOT APPLIED ALL RECEIPTS/PAYMENTS TO THEIR ACCOUNT TO REFLECT CORRECT BALANCE DUE. THEY WANT THE PUC TO COMPARE ALL THE CHARGES AND THE PAYMENTS SINCE 1997. |
| C-20016493 | Closed | 11/28/2001 | COMPLAINANT STATES ACCOUNT # 8114313548, FOR OVER TWO YEARS, PGW HAS FORWARD- ED ESTIMATED BILLINGS, DESPITE HIS SCHEDULING ACTUAL READINGS OF NO LESS THAN 17 OCCASSIONS. IN AUGUST 2001, HE SCHEDULED A SERVICE SHUT OFF AND FINAL METER READINGS FROM PGW. PGW DID NOT KEEP THIS APPOINTMENT. HE NO LONGER HAS ACCESS TO THIS BUILDING (HIS LEASE HAS EXPIRED). DESPITE CERTIFIED MAIL LETTERS, DISPUTES, AND INNUMERABLE PHONE CALLS, PGW CONTINUES TO IGNORE HIM. HE IS ASKING FOR THE COMMISSION ASSISTANCE IN SHUTTING OFF THIS SERVICE, CLOSING HIS ACCOUNT AND OBTAINING AN ACCURATE FINAL BILL BASED ON ACTUAL READING. |
| C-20016496 | Closed | 11/28/2001 | COMPLAINANT STATES THERE WAS AN OUTSTANDING CHARGE ADDED TO THE GAS BILL AFTER THE GAS METER WAS CHANGED IS COMPLAINT. SHE WANTS A FULL INVESTIGATION OF THE BILLING PROCESS, SHE ALSO NEEDS TO KNOW IF THE CHARGES WERE ACCURATE AND SHE NEEDS THE OLD METER CHECKED TO SEE IF THE CHARGES ARE CORRECT. |
| F-01003080 | Closed | 11/24/2001 | COMPLAINANT STATES HE IS CHARGING THAT PGW HAD FULL KNOWLEDGE THAT THEY HAD IN THEIR CUSTODY OVER PAYMENT FUNDS WHICH WERE RELATED TO MY GAS ACCOUNT TO WHERE HE HAD LIVED. HE STATES THEY DID REMOVE AND USE THOSE FUNDS TO THEIR OWN SATISFACTION WITHOUT ANY NOTIFICATION TO HIM. HE STATES IN HIS OPINION PGW BROKE THE LAW AND COMMITTED A CRIME, |
| C-20016515 | Closed | 11/21/2001 | COMPLAINANT STATES SHE SMELLED GAS AND THERE WAS A GAS MAN THAT CAME OUT AND STATED THERE WAS NO GAS LEAK. HE STATED HE HAD A CONTRACT FOR THEM TO REPAIR IF NEEDED AFTER NUMEROUS ATTEMPTS TO GET THIS FIXED IT WAS REPAIRED. HE THEN STATES HE WAS CHARGED $50.00 FOR THE GAS MAN THAT CAME OUT AND COULD NOT DO ANYTHING. HE FEELS HE SHOULD NOT HAVE TO PAY THIS CHARGE. |
| F-00973807 | Closed | 11/21/2001 | COMPLAINANT STATES THE GAS COMPANY GAVE HIM A ESTIMATE OF 1,600.00 HE FEEL THIS ESTIMATE IS WAY TO HIGH. HE WANTS TO PAY FOR WHAT HIS USUAGE WAS. HE WANTS PROOF OF WHAT HE HAS USED AS TO THE ESTIMATED COST OF WHAT THEY ARE ASKING HIME TO PAY. |
| R-00016927 | Closed | 11/21/2001 | PHILADELPHIA GAS WORKS HAS FILED SUPPLEMENT NO 14 TO TARIFF GAS PA PUC NO 1, TO BECOME EFFECTIVE JANUARY 20, 2002, WHICH PROPOSES THE MODIFICATIONS TO ADDRESS CUSTOMER SERVICE ISSUES AND ARE THE RESULT OF THE ON-GOING DIALOGUE BETWEEN PGW AND THE BUREAU OF CONSUMER SERVICES (BCS). |
| F-00952245 | Closed | 11/19/2001 | CUSTOMER CLAIMS THE COMPANY IS BILLING HER FOR GAS USAGE AT A HOUSE SHE NEVER RESIDED AT. SHE CLAIMS THE GAS COMPANY ALLOWED SOMEONE TO HAVE GAS HOOKED UP IN HER NAME WITHOUT PROPER IDENTIFICATION. THE CUSTOMER WANTS HER NAME CLEARED FROM THESE CHARGES AND ALLEGATIONS. SHE SAID SHE IS TRYING TO OBTAIN PROOF SHE DID NOT RESIDE THERE AT THIS TIME. |
| C-20016516 | Closed | 11/19/2001 | COMPLAINANT STATES AS OF JUNE 2001 HE HAS BEEN BILLED FOR 10,000.00 FOR GAS. AFTER NUMEROUS CALLS TO TRY TO GET IT RIGHT ALL HE RECEIVED FROM PGW WAS THREATS OF SHUT OFF. THEN AFTER NO MORE DISCUSSION THEY ADJUSTED HIS BILL TO $700.00 SHE STILL BELIEVES THIS IS IN ERROR. SHE IS REQUESTING THE PUC LO INTO THIS MATTER AND ASSIST HIM IN RESOLVING THE DISPUTE. |
Showing results 7076 - 7100 of 7448
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.