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Utility Code 125042

The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.

Utility Information

Basic Utility Information

Utility Name
PHILADELPHIA GAS WORKS

Utility Code
125042

Utility Type
Gas

Utility Status
Active

Carrier ID

Utility Contact Information

Physical Address

Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122

Phone

Fax

Website
www.pgworks.com/

Email

Authority Information

Utility Authorities Information

Service Type Authority Status Date Certified Suspension Date Suspension Expiration Application Number Trading As Name
Gas Active A-125042
Insurance Information

Utility Insurance Information

No insurance information for this utility.

NGS Territories

NGS Territories Serviced by a Utility

Residential
No

Columbia Gas
No

Small Commercial
No

National Fuel Gas
No

Mixed Meter

PECO
No

Large Commercial
No

Peoples Gas Company LLC
No

Industrial
No

Peoples Natural Gas Company
No

Governmental
No

PGW
No


UGI Utilities - Gas
No


Valley Energy

Docketed Cases

Docket Number Case Status Date Filed Allegation
C-20016573 Closed 12/26/2001 COMPLAINANT STATES THEY GET OVERCHARGED ON THEIR BILLS. THEY WANT THE PUC TO INVESTIGATE AND GET THE RIGHT AMOUNT THAT THEY HAVE TO PAY.
Z-00925982 Closed 12/26/2001 COMPLAINANT STATES HE CAN AFFORD TO PAY HIS MONTHLY BUDGET AMOUNT PLUS $25 PER MONTH UNTIL THE ARREARAGE IS PAID OFF.
F-00879755 Closed 12/26/2001 COMPLAINANT STATES WHEN HE PURCHASED HIS PROPERTY, PGW TRANSFERRED THE BALAN- CE FROM THE PREVIOUS OWNER TO HIS ACCOUNT. HE WANTS THE CHARGES RESCINDED.
Z-00997412 Closed 12/24/2001 COMPLAINANT STATES SHE HAS BEEN OVERCHARGED AND BELIEVES SHE MAY ERRONEOUSLY HAVE 2 ACCOUNTS INSTEAD OF JUST ONE.
C-20016624 Closed 12/22/2001 COMPLAINANT STATES PHILADELPHIA GAS WORKS INCORRECTLY BILLED HIS ACCOUNT IN THE AMOUNT OF $4,505.92. HE WANTS THE PUC TO REMOVE THE $4,505.92 THAT HAS BEEN IN DISPUTE FOR 2001.
F-00938752 Closed 12/20/2001 COMPLAINANT STATES SHE HAS BEEN OVERCHARGED AND IS WILLING TO PAY THE BUDGET AMOUNT PLUS $15 PER MONTH UNTIL THE ARREARAGE IS PAID OFF.
C-20016590 Closed 12/20/2001 COMPLAINANT STATES WEBCO, INC. IS BEING BILLED AS AN INDUSTRIAL CUSTOMER AND THE COMPANY HAS STOPPED MANUFACTURING MONTHS AGO. THEY WANT THE PUC TO ORDER PHILADELPHIA GAS WORKS TO DESIST FROM BILLING THIS BUSINESS AS INDUSTRIAL WHEN IT HAS NOT BEEN MANUFACTURING ANY PRODUCTS.
C-20016635 Closed 12/19/2001 COMPLAINANT STATES A TENANT RENTING ON E OF HIS PROPERTIES INCURRED A LARGE DELINQUENT GAS BILL. A LIEN WAS THEN PUT AGAINST THIS PROPERTY, BUT NO ONE EVER NOTIFIED THE COMPLAINANT. COMPLAINANT FEELS THE COMPANY SHOULD HAVE NOTIFIED HIM SO HE COULD HAVE DONE SOMETHING TO PREVENT THE LIEN BEING PLACED ON HIS PROPERTY. HE WOULD LIKE THE COMPANY TO REFUND THE MONEY LOST DUE TO THE LIEN.
C-20016469 Closed 12/19/2001 COMPLAINANT STATES SHE LIVED AT 6328 MCCALLUM STREET, 3RD FLOOR FOR THREE MONTHS FROM 2/2/00 - 5/3/00, THE LANDLORD WOULD NOT LET THE GAS MEN IN TO SHUT THE SERVICE OFF. SHE WANTS THE PUC TO INVESTIGATE THIS. SHE STATES SHE WAS ON AN AGREEMENT WITH THE GAS COMPANY. SHE STATES OTHER PEOPLE USE HER GAS.
F-01000850 Closed 12/17/2001 COMPLAINANT STATES HE WAS DISCRIMINATED AGAINST BY THE INVESTIGATOR IN HIS CASE AND FEELS HE DOES NOT OWE PGW THE AMOUNT IN DISPUTE.
Z-00996278 Closed 12/17/2001 COMPLAINANT STATES THEY ARE BASING HER PAYMENT PLAN ON LAST YEARS USAGE. SHE WANTS THE PUC TO ADJUST HER PAYMENT PLAN TO AN AFFORDABLE PAYMENT.
C-20016626 Closed 12/17/2001 COMPLAINANT STATES ON 1/8/01 THEY MOVED OUT OF THEIR BUILDING, THE PURPOSE FOR THAT WAS REMODELING WORK. THEY CALLED GAS COMPANY TO HAVE THEIR GAS TURNED OFF. THEY DID NOT RECEIVE A BILL FOR A COUPLE OF MONTHS AFTER MOVING BACK INTO BUILDING. THEY WANT THE $2,355.34 TO BE WIPED OUT.
F-01037971 Closed 12/12/2001 COMPLAINANT STATES COMPLAINT IS ABOUT GAS BILL RECEIVED. SHE WANTS THE PUC TO DISREGARD THE AMOUNT OF $206.
Z-00872205 Closed 12/10/2001 COMPLAINANT STATES HE NEEDS THE PUC TO COME UP WITH A BETTER BUDGET PLAN. HE CAN NOT AFFORD TO PAY $500 A MONTH FOR ONE UTILITY. HE NEEDS A FAIR AND REASONABLE PAYMENT ARRANGEMENT.
Z-00927572 Closed 12/3/2001 COMPLAINANT STATES PGW INSTALLED A NEW METER IN HOUSE APPROXIMATELY THREE YEARS AGO. AFTER THE INSTALLATION PGW DID NOT SEND COMPLAINANT A GAS BILL. THEY CONTACTED PGW SEVERAL TIMES FOR ABOUT THREE MONTHS, BUT THEY STILL DID NOT RECEIVE A BILL. AFTER TWO YEARS PGW DECIDES TO SEND THEM A BILL FOR OVER $3,000. COMPLAINANTS WANTS THE PUC TO TELL PGW THAT THEY CAN NOT AFFORD THEIR AVERAGE GAS USAGE PLUS ADDITIONAL AMOUNT ON A BALANCE WHICH WAS NOT THEIR FAULT.
C-20016535 Closed 12/3/2001 COMPLAINANT STATES HE WANTS THE GAS BILL FOR THE PROPERTY TO BE RECOMPUTED. HE FEELS THAT IT IS ANY OF THE METERS BEFORE AMR INSTALLATION ARE SUSPECTED BECAUSE OF THE METER NUMBER DISCREPANCY.
C-20016534 Closed 11/30/2001 COMPLAINANT STATES PGW HAS NOT APPLIED ALL RECEIPTS/PAYMENTS TO THEIR ACCOUNT TO REFLECT CORRECT BALANCE DUE. THEY WANT THE PUC TO COMPARE ALL THE CHARGES AND THE PAYMENTS SINCE 1997.
C-20016493 Closed 11/28/2001 COMPLAINANT STATES ACCOUNT # 8114313548, FOR OVER TWO YEARS, PGW HAS FORWARD- ED ESTIMATED BILLINGS, DESPITE HIS SCHEDULING ACTUAL READINGS OF NO LESS THAN 17 OCCASSIONS. IN AUGUST 2001, HE SCHEDULED A SERVICE SHUT OFF AND FINAL METER READINGS FROM PGW. PGW DID NOT KEEP THIS APPOINTMENT. HE NO LONGER HAS ACCESS TO THIS BUILDING (HIS LEASE HAS EXPIRED). DESPITE CERTIFIED MAIL LETTERS, DISPUTES, AND INNUMERABLE PHONE CALLS, PGW CONTINUES TO IGNORE HIM. HE IS ASKING FOR THE COMMISSION ASSISTANCE IN SHUTTING OFF THIS SERVICE, CLOSING HIS ACCOUNT AND OBTAINING AN ACCURATE FINAL BILL BASED ON ACTUAL READING.
C-20016496 Closed 11/28/2001 COMPLAINANT STATES THERE WAS AN OUTSTANDING CHARGE ADDED TO THE GAS BILL AFTER THE GAS METER WAS CHANGED IS COMPLAINT. SHE WANTS A FULL INVESTIGATION OF THE BILLING PROCESS, SHE ALSO NEEDS TO KNOW IF THE CHARGES WERE ACCURATE AND SHE NEEDS THE OLD METER CHECKED TO SEE IF THE CHARGES ARE CORRECT.
F-01003080 Closed 11/24/2001 COMPLAINANT STATES HE IS CHARGING THAT PGW HAD FULL KNOWLEDGE THAT THEY HAD IN THEIR CUSTODY OVER PAYMENT FUNDS WHICH WERE RELATED TO MY GAS ACCOUNT TO WHERE HE HAD LIVED. HE STATES THEY DID REMOVE AND USE THOSE FUNDS TO THEIR OWN SATISFACTION WITHOUT ANY NOTIFICATION TO HIM. HE STATES IN HIS OPINION PGW BROKE THE LAW AND COMMITTED A CRIME,
C-20016515 Closed 11/21/2001 COMPLAINANT STATES SHE SMELLED GAS AND THERE WAS A GAS MAN THAT CAME OUT AND STATED THERE WAS NO GAS LEAK. HE STATED HE HAD A CONTRACT FOR THEM TO REPAIR IF NEEDED AFTER NUMEROUS ATTEMPTS TO GET THIS FIXED IT WAS REPAIRED. HE THEN STATES HE WAS CHARGED $50.00 FOR THE GAS MAN THAT CAME OUT AND COULD NOT DO ANYTHING. HE FEELS HE SHOULD NOT HAVE TO PAY THIS CHARGE.
F-00973807 Closed 11/21/2001 COMPLAINANT STATES THE GAS COMPANY GAVE HIM A ESTIMATE OF 1,600.00 HE FEEL THIS ESTIMATE IS WAY TO HIGH. HE WANTS TO PAY FOR WHAT HIS USUAGE WAS. HE WANTS PROOF OF WHAT HE HAS USED AS TO THE ESTIMATED COST OF WHAT THEY ARE ASKING HIME TO PAY.
R-00016927 Closed 11/21/2001 PHILADELPHIA GAS WORKS HAS FILED SUPPLEMENT NO 14 TO TARIFF GAS PA PUC NO 1, TO BECOME EFFECTIVE JANUARY 20, 2002, WHICH PROPOSES THE MODIFICATIONS TO ADDRESS CUSTOMER SERVICE ISSUES AND ARE THE RESULT OF THE ON-GOING DIALOGUE BETWEEN PGW AND THE BUREAU OF CONSUMER SERVICES (BCS).
F-00952245 Closed 11/19/2001 CUSTOMER CLAIMS THE COMPANY IS BILLING HER FOR GAS USAGE AT A HOUSE SHE NEVER RESIDED AT. SHE CLAIMS THE GAS COMPANY ALLOWED SOMEONE TO HAVE GAS HOOKED UP IN HER NAME WITHOUT PROPER IDENTIFICATION. THE CUSTOMER WANTS HER NAME CLEARED FROM THESE CHARGES AND ALLEGATIONS. SHE SAID SHE IS TRYING TO OBTAIN PROOF SHE DID NOT RESIDE THERE AT THIS TIME.
C-20016516 Closed 11/19/2001 COMPLAINANT STATES AS OF JUNE 2001 HE HAS BEEN BILLED FOR 10,000.00 FOR GAS. AFTER NUMEROUS CALLS TO TRY TO GET IT RIGHT ALL HE RECEIVED FROM PGW WAS THREATS OF SHUT OFF. THEN AFTER NO MORE DISCUSSION THEY ADJUSTED HIS BILL TO $700.00 SHE STILL BELIEVES THIS IS IN ERROR. SHE IS REQUESTING THE PUC LO INTO THIS MATTER AND ASSIST HIM IN RESOLVING THE DISPUTE.

Showing results 7076 - 7100 of 7448

 

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