Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20016516 | Closed | 11/19/2001 | COMPLAINANT STATES AS OF JUNE 2001 HE HAS BEEN BILLED FOR 10,000.00 FOR GAS. AFTER NUMEROUS CALLS TO TRY TO GET IT RIGHT ALL HE RECEIVED FROM PGW WAS THREATS OF SHUT OFF. THEN AFTER NO MORE DISCUSSION THEY ADJUSTED HIS BILL TO $700.00 SHE STILL BELIEVES THIS IS IN ERROR. SHE IS REQUESTING THE PUC LO INTO THIS MATTER AND ASSIST HIM IN RESOLVING THE DISPUTE. |
| F-01022960 | Closed | 11/16/2001 | COMPLAINANT STATES COMPLAINT IS THE BILLS EXCEED FOR WHAT THE PROPERTY USAGE IS. THE GAS COMPANY READ THE METER AND SAID THAT IT WAS OKAY. THEY CLAIM THERE WAS A LEAK THAT WAS CAUSING THE HIGH BILLS. SHE WANTS THE PUC TO TELL PGW THAT SHE WILL SETTLE THIS MATTER AS SOON AS SHE FINDS OUT THE RESULTS OF THE TESTING OF THE METER. |
| F-00834102 | Closed | 11/16/2001 | COMPLAINANT STATES THE PHILADELPHIA GAS WORKS ALWAYS OVERCHARGED THEM FOR GAS PAYMENTS. COMPLAINANT DISCUSSED THIS PROBLEM WITH THEM SEVERAL TIMES AND NOTHING WAS EVER DONE. COMPLAINANT WANTS THE PUC TO TAKE THE LATE PAYMENTS AS WELL AS OVERCHARGES OFF AND PUT THEIR GAS BACK ON. |
| F-00915920 | Closed | 11/15/2001 | COMPLAINANT STATES THE METER WAS BROKEN AND THEIR BILLS WERE TO HIGH. THE COMPANY FIXED THE METER AND AGREED IT WAS BROKE BUT THEY ARE TRYING TO COLLECT FOR THE BILLS FOR THE TIME THE METER WAS BROKE WITHOUT A READJUSTMENT TO THE BILL. |
| C-20016457 | Closed | 11/15/2001 | COMPLAINANT STATES THE THEY ARE A RESTURANT AND ARE OPEN FOR 24 HRS A DAY. THE STATE PGW FROM 7/11/96 TO 7/28/99 ON DID ESTIMATES ON THEIR GAS.HE STATES AFTER ALL THESE ESTIMATED CHARGES FOR 3 YEARS THEY SENT THEM A BILL BALANCE DUE OF $19,305.01. HE STATES WHY DID THE GAS COMPANY WAIT FOR 3 YEARS TO BILL HIM THIS LARGE DIFFERENCE? HE STATES THE COMPANY HAS FAILED TO SHOW ANY CREDIABLE EVIDENCE TO SUPPORT OF THE BILLING. |
| C-20016458 | Closed | 11/14/2001 | COMPLAINANT STATES THE THEY ARE A RESTURANT AND ARE OPEN FOR 24 HRS A DAY. THE STATE PGW FROM 7/11/96 TO 7/28/99 ON DID ESTIMATES ON THEIR GAS.HE STATES AFTER ALL THESE ESTIMATED CHARGES FOR 3 YEARS THEY SENT THEM A BILL BALANCE DUE OF $19,305.01. HE STATES WHY DID THE GAS COMPANY WAIT FOR 3 YEARS TO BILL HIM THIS LARGE DIFFERENCE? HE STATES THE COMPANY HAS FAILED TO SHOW ANY CREDIABLE EVIDENCE TO SUPPORT OF THE BILLING. |
| C-20016474 | Closed | 11/13/2001 | COMPLAINANT STATES THE COMPANY REPLACED HIS METER AND HE CALLED IN THE FINAL READING. HE STATES HE THEN RECEIVED A BILL FOR $4000.00 HE STATES THEY COULD NOT FIND THE OLD METER BUT HE FEELS THAT WROTE DOWN THE METER READING WRONG. HE WANTS PUC TO MAKE SURE THEY ARE LISTING HIS BILL AS A RESIDENTAL NOT A COMMERICAL PROPERTY. |
| C-20016473 | Closed | 11/13/2001 | COMPLAINANT STATES PGW SENT HER A ENORMOUS BILL. THEY STATE THE BILL IS FOR HER METER SINCE IT HAD NOT BEEN READ IN THE LAST 2 YEARS. COMPLAINANT STATES THAT PGW SAYS HER BILL HAS BEEN ESTIMATED DURING THAT TIME. SHE SAYS THAT HER BILL WHEN THE METER IS READ IS APPOX. $32.00 A MONTH. |
| C-20016460 | Closed | 11/13/2001 | COMPLAINANT STATES THE COLLEGE WAS BILLED $90,000.00 FOR GAS WHICH PGW CAN NOT SUBSTANTIATE. THEY STATE PGW TOLD THEM STARTING AUG 1999 THROUGH APRIL 2000 THAT THE AUTOMATIC METER READING OF THE GAS HEATING SERVICE MAL |
| C-20016462 | Closed | 11/13/2001 | COMPLAINANT STATES THE COMPANY SENT HER A BILL FOR $760.00. SHE STATED THE COMPANY SAID THE METER HAD NOT BEEN READ BUT SHE STATES IT WAS READ APRIL OR MAY. SHE STATES AFTER PAYING HER BILLS ON TIME EVERY MONTH THEY SENT HER A BILL. SHE DISPUTED IT AND THE COMPANY CAME OUT. THEY ADMITTED THERE WAS A PROBLEM SO THEY REVISED THE BILL. SHE STATES THE SAME PROBLEM THIS YEAR. |
| F-00971803 | Closed | 11/13/2001 | COMPLAINANT STATES HE RENTED AN APARTMENT IN APRIL OF 2001. WHEN HE NOTIFIED THE GAS COMPANY TO HAVE HIS GAS HOOKED UP THEY TOLD HIM HE HAD TO PAY $266.00 TO HAVE IT TURNED ON. HE STATES THEY NEVER TURNED IT ON TILL MAY 1. HE STATES WHEN HE RECEIVED HIS FIRST BILL THEY CHARGED HIM $1,911.73. |
| F-00877186 | Closed | 11/13/2001 | COMPLAINANT STATES THAT SHE WAS OVERCHARGED $1311.81 IN 1992.HE HAD REQUESTED THAT THEY READ THE METER AND CHARGE HIM THE EXACT AMOUNT OF THE BILL. WITH THE ESTIMATED BILL HE WAS CHARGED INTEREST FOR UNPAID BILLS AND HE DOES NOT FEEL HE SHOULD PAY INTEREST ON A BILL THAT WAS OVER & ABOVE THE AMOUNT OF THE ACTUAL BILL. |
| Z-00974477 | Closed | 11/13/2001 | COMPLAINANT STATES THE DECISION TO PAY $150.00 A MONTH IS WAY TO HIGH. SHE DOES NOT FEEL WHAT SHE IS BEING CHARGED ARE ACTUAL CHARGES SINCE SHE IS NOT HOME DURING THE DAY. |
| C-20016461 | Closed | 11/13/2001 | COMPLAINANT STATES SHE HAD NOT RECEIVED A BILL FROM SEPTEMBER 1999 UNTIL JULY 2000. SHE STATES IN JULY OF 2000 SHE RECEIVED A ENORMOUS LUMP SUM BILL OF OVER $1000.00 WITHOUT ANY DOCUMENTED METER READINGS. SHE STATES HER STOVE IS ELECTRIC. SHE WOULD LIKE THE BILLS FOR THE TIME PERIOD IN MENTION TO BE IN- VESTIGATED. |
| C-20016467 | Closed | 11/13/2001 | COMPLAINANT STATES THAT HE FEELS THAT HE WAS OVERCHARGED FOR HIS GAS. HE STATES BASED ON THE PREVIOUS MONTHS BILLS HE FEELS THERE WAS NO WAY HE COULD OF USED THE AMOUNT BILLED FOR. |
| F-00882796 | Closed | 11/9/2001 | COMPLAINANT STATES THE PROPERTY WAS UNOCCUPIED, THERE WAS NO USE OF HOT WATER, COOKING AND BAKING, AND THE THERMOSTAT WAS SET AT 58 DEGREES TO PREVENT FREEZING OF WATER PIPES. WHEN HE GOT THE FIRST GAS BILL, HE IMMEDIA- TELY COMPLAINED THAT THE BILL WAS EXCESSIVELY HIGH. HE WANTS THE PUC TO PLEASE ADJUST THE GAS BILL TO A FAIR AND REASONABLE AMOUNT. |
| F-00821673 | Closed | 11/9/2001 | COMPLAINANT STATES HE HAS SPENT LONG HOURS ATTEMPTING TO UNDERSTAND THE ERROR MADE AND HAVE SOME INFORMATION HE WOULD LIKE TO SHARE. HE HAD A DIFFICULTY GETTING METERS READ AND SERVICE TRANSFERRED DUE TO A CHANGE IN PGW'S COMPUTER SYSTEM. HE WOULD LIKE TO MAKE SURE THE LATE PAYMENT CHARGES BEING ADDED, NOT ONLY TO THE ACCOUNT IN QUESTION, BUT ALSO TO THE 7448 HILL ROAD ACCOUNT WOULD BE TAKEN OFF, AS IF HE HAS BEEN FAITHFULLY PAYING FOR THE SERVICE HE IS USING. |
| C-20016472 | Closed | 11/9/2001 | COMPLAINANT STATES HE WAS CHARGED $2235.14 BY THE GAS COMPANY. HE STATES THAT HE JUST PURCHASED THIS BUILDING IN JAN OF 2001 AND THIS WAS NOT HIS BILL |
| C-20016470 | Closed | 11/8/2001 | COMPLAINANT STATES THAT WITH THE INSTALLATION OF NEW METERS THEIR BILLS HAVE DOUBLED. THEY WOULD LIKE PGW TO REBILL FOR THE 10 MONTH PERIOD IN QUESTION AND BASE IT ON THE AVERAGE FOR THIS ACCOUNTS USUAGE. |
| Z-00979100 | Closed | 11/8/2001 | COMPLAINANT STATES COMPLAINT STARTED WHEN SHE MOVED FROM 7402 ALGON AVENUE, PHILADELPHIA TO 210 ROBINA STREET, PHILADELPHIA IN JUNE OF 1999. SHE TRANSFERRED THE SERVICE FROM HER ADDRESS TO ANOTHER ON THE DAY SHE MOVED. NEVERTHELESS, PGW BY MISTAKE KEPT ON BILLING HER FOR THE OLD ADDRESS. IN THE MEANTIME SHE DID NOT RECEIVE A BILL FOR THE NEW ADDRESS. SHE WOULD LIKE TO DISCUSS THE MONTHLY PAYMENTS AND MAKE SURE THAT THEY EXIST AND STAY THE SAME AFTER SHE SPEAK WITH PGW REPS. SHE WOULD ALSO LIKE THE LATE CHARGES TO BE WAIVED IN THE AMOUNT OF $20 FOR EACH MONTH. |
| F-00937251 | Closed | 11/7/2001 | COMPLAINANT STATES THEY HAVE BEEN OVERCHARGED BY PGW. THEY FILL THEIR BILLS FOR 12/21/00 AND 1/24/01 WERE OUT OF LINE. THEY STATE THERE IS ONLY 2 PEOPLE LIVING IN THEIR HOUSE AND THEY KEEP THE HEAT BETWEEN 68 AND 70 ALWAYS. IT SHOWS AT THE BOTTOM OF HER BILL THAT THEIR INCREASE WAS TO BE $199.00 FOR THE YEAR AND IT WAS INCREASED BY $300.00 FOR ONE MONTH ADDITION TO INCREASES ON THE OTHER MONTHS BILLS. SHE FEELS THE METER MALFUNCTIONED OR IT WAS READ WRONG. SHE IS NOW A WIDOW AND LIVING ON A FIXED INCOME. SHE STATES SHE HAS ALWAYS PAID HER BILLS AND THAT THIS IS UNREASONABLE. |
| F-00961985 | Closed | 11/5/2001 | PHILADELPHIA GAS WORKS WISHES TO APPEAL THE BCS DECISION DATED AUGUST 2, 2001 IN THE ABOVE REFERENCED CASE. PHILADELPHIA GAS WORKS STATES THE COMPLAINANT RECEIVED ESTIMATED BILL FOR FOUR YEARS (MAY 1997 THROUGH MAY 2001), AT THE SERVICE ADDRESS LOCATED AT 117 MCCLELLAN STREET, PHILADELPHIA, PA. AFTER RECEIVING AN ACTUAL METER READING IN MAY 17, 2001, THE CUSTOMER'S ACCOUNT WAS RE-BILLED TO ADJUST FOR THE ACTUAL METER READING. THE CUSTOMER MADE TOTAL PAYMENTS FOR THE PERIOD IN THE AMOUNT OF $4,208. THE CREDIT TO THE ACCOUNT WAS IN THE AMOUNT OF $3,688.84 WHICH WAS COMPUTED ON JUNE 13, 2001. PHILADELPHIA GAS WORKS REQUESTS THAT THE COMMISSION FIND THAT 66 PA C.S.A 2212(D AND PGW GAS TARIFF REGULATION 4.47, CONTROL THE APPLICATION OF THE 1-1/4% PER MONTH INTEREST RATE. |
| C-20016435 | Closed | 11/5/2001 | COMPLAINANT STATES HE FEELS EVERYONE WHO HAS A BUISNESS IN THE SAME SHOPPING CENTER AS HIM HAS HAD THEIR BILLS ALL MIXED UP. HE FEELS PGW IS VERY POORLY MANAGED. |
| F-00971231 | Closed | 11/3/2001 | COMPLAINANT STATES SHE FEELS SHE HAS BEEN OVERCHARGED. IN THE FALL/WINTER OF 19999 HER BILL FROM $40.00 TO $240.00 A MONTH. SHE ASK TO BE PUT ON A BUDGET AND BY 2000 THE BILLS WERE OVER WELMING AND SHE COULD NOT SEEM TO GET AHEAD. SHE SAID SHE WAS AFRAID TO RUN HER HEAT BECAUSE OF THE BILL BEING SO HIGH. SHE STATES THAT IT KEPT GETTING HIGHER & HIGHER. SHE STATES SHE WOULD LIKE THE COMMISSION TO SETTLE THIS DISPUTE AND TO FIND OUT WHAT HAS CAUSED HER BILL TO ESCALATE SO RAPIDLY AND CORRECT HER ACCOUNT. |
| C-20016432 | Closed | 11/1/2001 | COMPLAINANT STATES PGW HAS CHANGED HIS ACCOUNT NUMBER NUMEROUS TIMES SINCE 1995. HE ALSO STATES THEY HAVE SHUT OFF HIS GAS THEY STATE FOR NON-PAYMENT OF BILLS. HE STATES THEY REFUSED TO REVIEW HIS CASE. HE WANTS THE ADD ON CHARGES RELIEVED AND THE STRAIGHTENED OUT. |
Showing results 7101 - 7125 of 7448
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