Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20016535 | Closed | 12/3/2001 | COMPLAINANT STATES HE WANTS THE GAS BILL FOR THE PROPERTY TO BE RECOMPUTED. HE FEELS THAT IT IS ANY OF THE METERS BEFORE AMR INSTALLATION ARE SUSPECTED BECAUSE OF THE METER NUMBER DISCREPANCY. |
| Z-00927572 | Closed | 12/3/2001 | COMPLAINANT STATES PGW INSTALLED A NEW METER IN HOUSE APPROXIMATELY THREE YEARS AGO. AFTER THE INSTALLATION PGW DID NOT SEND COMPLAINANT A GAS BILL. THEY CONTACTED PGW SEVERAL TIMES FOR ABOUT THREE MONTHS, BUT THEY STILL DID NOT RECEIVE A BILL. AFTER TWO YEARS PGW DECIDES TO SEND THEM A BILL FOR OVER $3,000. COMPLAINANTS WANTS THE PUC TO TELL PGW THAT THEY CAN NOT AFFORD THEIR AVERAGE GAS USAGE PLUS ADDITIONAL AMOUNT ON A BALANCE WHICH WAS NOT THEIR FAULT. |
| C-20016534 | Closed | 11/30/2001 | COMPLAINANT STATES PGW HAS NOT APPLIED ALL RECEIPTS/PAYMENTS TO THEIR ACCOUNT TO REFLECT CORRECT BALANCE DUE. THEY WANT THE PUC TO COMPARE ALL THE CHARGES AND THE PAYMENTS SINCE 1997. |
| C-20016493 | Closed | 11/28/2001 | COMPLAINANT STATES ACCOUNT # 8114313548, FOR OVER TWO YEARS, PGW HAS FORWARD- ED ESTIMATED BILLINGS, DESPITE HIS SCHEDULING ACTUAL READINGS OF NO LESS THAN 17 OCCASSIONS. IN AUGUST 2001, HE SCHEDULED A SERVICE SHUT OFF AND FINAL METER READINGS FROM PGW. PGW DID NOT KEEP THIS APPOINTMENT. HE NO LONGER HAS ACCESS TO THIS BUILDING (HIS LEASE HAS EXPIRED). DESPITE CERTIFIED MAIL LETTERS, DISPUTES, AND INNUMERABLE PHONE CALLS, PGW CONTINUES TO IGNORE HIM. HE IS ASKING FOR THE COMMISSION ASSISTANCE IN SHUTTING OFF THIS SERVICE, CLOSING HIS ACCOUNT AND OBTAINING AN ACCURATE FINAL BILL BASED ON ACTUAL READING. |
| C-20016496 | Closed | 11/28/2001 | COMPLAINANT STATES THERE WAS AN OUTSTANDING CHARGE ADDED TO THE GAS BILL AFTER THE GAS METER WAS CHANGED IS COMPLAINT. SHE WANTS A FULL INVESTIGATION OF THE BILLING PROCESS, SHE ALSO NEEDS TO KNOW IF THE CHARGES WERE ACCURATE AND SHE NEEDS THE OLD METER CHECKED TO SEE IF THE CHARGES ARE CORRECT. |
| F-01003080 | Closed | 11/24/2001 | COMPLAINANT STATES HE IS CHARGING THAT PGW HAD FULL KNOWLEDGE THAT THEY HAD IN THEIR CUSTODY OVER PAYMENT FUNDS WHICH WERE RELATED TO MY GAS ACCOUNT TO WHERE HE HAD LIVED. HE STATES THEY DID REMOVE AND USE THOSE FUNDS TO THEIR OWN SATISFACTION WITHOUT ANY NOTIFICATION TO HIM. HE STATES IN HIS OPINION PGW BROKE THE LAW AND COMMITTED A CRIME, |
| C-20016515 | Closed | 11/21/2001 | COMPLAINANT STATES SHE SMELLED GAS AND THERE WAS A GAS MAN THAT CAME OUT AND STATED THERE WAS NO GAS LEAK. HE STATED HE HAD A CONTRACT FOR THEM TO REPAIR IF NEEDED AFTER NUMEROUS ATTEMPTS TO GET THIS FIXED IT WAS REPAIRED. HE THEN STATES HE WAS CHARGED $50.00 FOR THE GAS MAN THAT CAME OUT AND COULD NOT DO ANYTHING. HE FEELS HE SHOULD NOT HAVE TO PAY THIS CHARGE. |
| R-00016927 | Closed | 11/21/2001 | PHILADELPHIA GAS WORKS HAS FILED SUPPLEMENT NO 14 TO TARIFF GAS PA PUC NO 1, TO BECOME EFFECTIVE JANUARY 20, 2002, WHICH PROPOSES THE MODIFICATIONS TO ADDRESS CUSTOMER SERVICE ISSUES AND ARE THE RESULT OF THE ON-GOING DIALOGUE BETWEEN PGW AND THE BUREAU OF CONSUMER SERVICES (BCS). |
| F-00973807 | Closed | 11/21/2001 | COMPLAINANT STATES THE GAS COMPANY GAVE HIM A ESTIMATE OF 1,600.00 HE FEEL THIS ESTIMATE IS WAY TO HIGH. HE WANTS TO PAY FOR WHAT HIS USUAGE WAS. HE WANTS PROOF OF WHAT HE HAS USED AS TO THE ESTIMATED COST OF WHAT THEY ARE ASKING HIME TO PAY. |
| Z-00982173 | Closed | 11/19/2001 | COMPLAINANT STATES IN OCTOBER 2000, SHE LEFT HER PROPERTY AT 5843 NEWTOWN AVENUE AFTER THE GAS COMPANY FAILED TO KEEP TWO APPOINTMENTS TO HAVE HER GAS SHUT OFF. SINCE THEN SHE HAS CONTINUED TO RECEIVE BILLS CHARGING HER FOR SERVICE AT A VACANT PROPERTY. THERE IS NO ELECTRIC AT THIS PROPERTY AND SHE FINDS IT IMPOSSIBLE THAT THESE BILLS ARE CORRECT. SHE HAS CALLED AND GONE TO THE GAS COMPANY COUNTLESS TIMES AND HAS RECEIVED MIXED INFORMATION EVERY TIME. SHE WOULD LIKE TO HAVE THESE BILLS REMOVED FROM HER NAME AND HAVE THIS RESOLVED. |
| C-20016516 | Closed | 11/19/2001 | COMPLAINANT STATES AS OF JUNE 2001 HE HAS BEEN BILLED FOR 10,000.00 FOR GAS. AFTER NUMEROUS CALLS TO TRY TO GET IT RIGHT ALL HE RECEIVED FROM PGW WAS THREATS OF SHUT OFF. THEN AFTER NO MORE DISCUSSION THEY ADJUSTED HIS BILL TO $700.00 SHE STILL BELIEVES THIS IS IN ERROR. SHE IS REQUESTING THE PUC LO INTO THIS MATTER AND ASSIST HIM IN RESOLVING THE DISPUTE. |
| F-00952245 | Closed | 11/19/2001 | CUSTOMER CLAIMS THE COMPANY IS BILLING HER FOR GAS USAGE AT A HOUSE SHE NEVER RESIDED AT. SHE CLAIMS THE GAS COMPANY ALLOWED SOMEONE TO HAVE GAS HOOKED UP IN HER NAME WITHOUT PROPER IDENTIFICATION. THE CUSTOMER WANTS HER NAME CLEARED FROM THESE CHARGES AND ALLEGATIONS. SHE SAID SHE IS TRYING TO OBTAIN PROOF SHE DID NOT RESIDE THERE AT THIS TIME. |
| F-01022960 | Closed | 11/16/2001 | COMPLAINANT STATES COMPLAINT IS THE BILLS EXCEED FOR WHAT THE PROPERTY USAGE IS. THE GAS COMPANY READ THE METER AND SAID THAT IT WAS OKAY. THEY CLAIM THERE WAS A LEAK THAT WAS CAUSING THE HIGH BILLS. SHE WANTS THE PUC TO TELL PGW THAT SHE WILL SETTLE THIS MATTER AS SOON AS SHE FINDS OUT THE RESULTS OF THE TESTING OF THE METER. |
| F-00834102 | Closed | 11/16/2001 | COMPLAINANT STATES THE PHILADELPHIA GAS WORKS ALWAYS OVERCHARGED THEM FOR GAS PAYMENTS. COMPLAINANT DISCUSSED THIS PROBLEM WITH THEM SEVERAL TIMES AND NOTHING WAS EVER DONE. COMPLAINANT WANTS THE PUC TO TAKE THE LATE PAYMENTS AS WELL AS OVERCHARGES OFF AND PUT THEIR GAS BACK ON. |
| C-20016457 | Closed | 11/15/2001 | COMPLAINANT STATES THE THEY ARE A RESTURANT AND ARE OPEN FOR 24 HRS A DAY. THE STATE PGW FROM 7/11/96 TO 7/28/99 ON DID ESTIMATES ON THEIR GAS.HE STATES AFTER ALL THESE ESTIMATED CHARGES FOR 3 YEARS THEY SENT THEM A BILL BALANCE DUE OF $19,305.01. HE STATES WHY DID THE GAS COMPANY WAIT FOR 3 YEARS TO BILL HIM THIS LARGE DIFFERENCE? HE STATES THE COMPANY HAS FAILED TO SHOW ANY CREDIABLE EVIDENCE TO SUPPORT OF THE BILLING. |
| F-00915920 | Closed | 11/15/2001 | COMPLAINANT STATES THE METER WAS BROKEN AND THEIR BILLS WERE TO HIGH. THE COMPANY FIXED THE METER AND AGREED IT WAS BROKE BUT THEY ARE TRYING TO COLLECT FOR THE BILLS FOR THE TIME THE METER WAS BROKE WITHOUT A READJUSTMENT TO THE BILL. |
| C-20016458 | Closed | 11/14/2001 | COMPLAINANT STATES THE THEY ARE A RESTURANT AND ARE OPEN FOR 24 HRS A DAY. THE STATE PGW FROM 7/11/96 TO 7/28/99 ON DID ESTIMATES ON THEIR GAS.HE STATES AFTER ALL THESE ESTIMATED CHARGES FOR 3 YEARS THEY SENT THEM A BILL BALANCE DUE OF $19,305.01. HE STATES WHY DID THE GAS COMPANY WAIT FOR 3 YEARS TO BILL HIM THIS LARGE DIFFERENCE? HE STATES THE COMPANY HAS FAILED TO SHOW ANY CREDIABLE EVIDENCE TO SUPPORT OF THE BILLING. |
| C-20016462 | Closed | 11/13/2001 | COMPLAINANT STATES THE COMPANY SENT HER A BILL FOR $760.00. SHE STATED THE COMPANY SAID THE METER HAD NOT BEEN READ BUT SHE STATES IT WAS READ APRIL OR MAY. SHE STATES AFTER PAYING HER BILLS ON TIME EVERY MONTH THEY SENT HER A BILL. SHE DISPUTED IT AND THE COMPANY CAME OUT. THEY ADMITTED THERE WAS A PROBLEM SO THEY REVISED THE BILL. SHE STATES THE SAME PROBLEM THIS YEAR. |
| F-00971803 | Closed | 11/13/2001 | COMPLAINANT STATES HE RENTED AN APARTMENT IN APRIL OF 2001. WHEN HE NOTIFIED THE GAS COMPANY TO HAVE HIS GAS HOOKED UP THEY TOLD HIM HE HAD TO PAY $266.00 TO HAVE IT TURNED ON. HE STATES THEY NEVER TURNED IT ON TILL MAY 1. HE STATES WHEN HE RECEIVED HIS FIRST BILL THEY CHARGED HIM $1,911.73. |
| C-20016461 | Closed | 11/13/2001 | COMPLAINANT STATES SHE HAD NOT RECEIVED A BILL FROM SEPTEMBER 1999 UNTIL JULY 2000. SHE STATES IN JULY OF 2000 SHE RECEIVED A ENORMOUS LUMP SUM BILL OF OVER $1000.00 WITHOUT ANY DOCUMENTED METER READINGS. SHE STATES HER STOVE IS ELECTRIC. SHE WOULD LIKE THE BILLS FOR THE TIME PERIOD IN MENTION TO BE IN- VESTIGATED. |
| C-20016467 | Closed | 11/13/2001 | COMPLAINANT STATES THAT HE FEELS THAT HE WAS OVERCHARGED FOR HIS GAS. HE STATES BASED ON THE PREVIOUS MONTHS BILLS HE FEELS THERE WAS NO WAY HE COULD OF USED THE AMOUNT BILLED FOR. |
| C-20016460 | Closed | 11/13/2001 | COMPLAINANT STATES THE COLLEGE WAS BILLED $90,000.00 FOR GAS WHICH PGW CAN NOT SUBSTANTIATE. THEY STATE PGW TOLD THEM STARTING AUG 1999 THROUGH APRIL 2000 THAT THE AUTOMATIC METER READING OF THE GAS HEATING SERVICE MAL |
| C-20016473 | Closed | 11/13/2001 | COMPLAINANT STATES PGW SENT HER A ENORMOUS BILL. THEY STATE THE BILL IS FOR HER METER SINCE IT HAD NOT BEEN READ IN THE LAST 2 YEARS. COMPLAINANT STATES THAT PGW SAYS HER BILL HAS BEEN ESTIMATED DURING THAT TIME. SHE SAYS THAT HER BILL WHEN THE METER IS READ IS APPOX. $32.00 A MONTH. |
| C-20016474 | Closed | 11/13/2001 | COMPLAINANT STATES THE COMPANY REPLACED HIS METER AND HE CALLED IN THE FINAL READING. HE STATES HE THEN RECEIVED A BILL FOR $4000.00 HE STATES THEY COULD NOT FIND THE OLD METER BUT HE FEELS THAT WROTE DOWN THE METER READING WRONG. HE WANTS PUC TO MAKE SURE THEY ARE LISTING HIS BILL AS A RESIDENTAL NOT A COMMERICAL PROPERTY. |
| F-00877186 | Closed | 11/13/2001 | COMPLAINANT STATES THAT SHE WAS OVERCHARGED $1311.81 IN 1992.HE HAD REQUESTED THAT THEY READ THE METER AND CHARGE HIM THE EXACT AMOUNT OF THE BILL. WITH THE ESTIMATED BILL HE WAS CHARGED INTEREST FOR UNPAID BILLS AND HE DOES NOT FEEL HE SHOULD PAY INTEREST ON A BILL THAT WAS OVER & ABOVE THE AMOUNT OF THE ACTUAL BILL. |
Showing results 7126 - 7150 of 7484
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