Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| Z-00975471 | Closed | 10/31/2001 | COMPLAINANT STATES SHE REQUESTED TO BE PUT ON A BUDGET FOR $100.00 A MONTH AND THE COMPANIES RESPONSE WAS $243.00 A MONTH. SHE DOES NOT FEEL SHE CAN PAY THIS AMOUNT. SHE IS ASKING FOR HELP TO BE PUT ON A BUDGET SHE CAN AFFORD. |
| C-20016360 | Closed | 10/29/2001 | COMPLAINANT STATES SHE PAID PGW A LEGAL TENDER WITH A CERTIFIED RELEASE OF COLLATERAL BOND UCC3-311 IN THE AMOUNT OF (10,452.71). PGW REFUSE TO ACCEPT PAYMENT. THE BOND IS REGISTERED WITH THE SECRETARY OF STATE. SHE STATES HER PROPERTIES GAS HAS ALL BEEN SHUT OFF. SHE STATES THE PEOPLE RESIDING IN THESE PROPERTIES ARE ILL AND HAVE OTHER HEALTH PROBLEMS AND NEED THE HEAT AND HOT WATER. SHE WANTS THE PUC TO ASK PGW TO ACCEPT PAYMENT FOR NOW AND SHE WOULD PAY IN CASH IN THE NEAR FUTURE. |
| C-20016358 | Closed | 10/29/2001 | COMPLAINANT STATES THEY ARE BEING OVERCHARGED. THE PASTOR HAS CALLED PGW AND MADE APPOINTMENTS FOR METER READINGS AND NO ONE HAS SHOWED UP. HE STATES THE GAS COMPANY SAYS HE OWES OVER $8,000.00. ONE BILL WAS ESTIMATED AT $1,253.00 AND HE CAN NOT UNDERSTAND HOW PGW CAME UP WITH $8000.00. |
| F-00837232 | Closed | 10/29/2001 | COMPLAINANT STATES THEY HAVE BEEN AVERAGING BETWEEN $30.00 AND $40.00 A MONTH FOR 20 YEARS. IN JUNE OF 2000 THEY RECEIVED A BILL WITH CURRENT CHARGES DUE OF $2195.67. AFTER NOTIFING THE GAS WORKS THEY WERE TOLD THAT THERE METER HAD NOT BEEN READ FOR OVER 7 YEARS. THEY CONTINUED SENDING BILLS AND ADDING ON MORE FINANCE CHARGES. THEY SPOKE TO THE PUC AND THE INVESTIGATOR TOLD THEM TO PAY THEIR CURRENT BILLS BUT NOT TO PAY THE DISPUTED AMOUNT. CONVERSATIONS WITH PUC & PGW WITH NO RESOLUTION. THEY RECEIVED A SHUT OFF NOTICE ON 5/30/01 THEY NOTIFIED THE COMPANY ON 6/5/01 AN SPOKE TO A MR. MARTINEX A PGW WHEN THEY TRIED TO EXPLAIN THE SITUATION HIS ANSWER WAS HE DID NOT CARE IF THE DISPUTED IT. WE WILL GET WHAT'S OURS. PGW STATED WE HAVE BEEN DOING THIS FOR 15 YEARS AND WE WILL GET OUR MONEY. THEN THEY RECEIVED A VISIT FROM PGW AND THEY TRIED TO SHUT OFF THEIR SERVICE. THEY NOTIFIED THE PUC AND WHERE TOLD THEY COULD NOT SHUT IT OFF SINCE IT WAS IN DISPUTE. ON 9/25/01 THEY RECEIVED A LETTER FROM MR. MCCANN'S OFFICE (COLLECTION DEPARTMENT FOR PGW) NOTIFYING THEM THAT THERE WOULD BE A MUNICIPAL LEAN AGAINST THEIR PROPERTY IF THEY DID NOT PAY THE BALANCE BY 10/9/01. WHEN THEY SPOKE TO MR MCCANN AND EXPLAINED THE SITUATION HE APOLOGIZED FOR THEM GETTING THE LETTER AND STATED THEY MIGHT NOT OWE ANY THING OR PGW MIGHT OWE THEM MONEY. THEY RECEIVED A DECISION FROM PUC AND IT WAS EVEN MORE THEN WHAT WAS OWED IN THE DISPUTED MATTER. |
| C-20016359 | Closed | 10/29/2001 | COMPLAINANT STATES THAT PGW HAS OVERCHARGED HER. ALSO SHE STATES HER GAS WAS CUT OFF WHILE IT WAS UNDER INVESTIGATION. SHE WANTS PGW TO TURN THE GAS BACK ON SINCE SHE FEELS THAT SHE COULD NOT OWE THEM $3000.00 SINCE HER GAS HAS BEEN TURNED OFF AND SHE HAS BEEN PAYING THE BILLS AFTER THE TURN OFF. |
| C-20016355 | Closed | 10/29/2001 | COMPLAINANT STATES SHE HAS EXCESSIVELY HIGH GAS BILLS. BILLS BETWEEN $100.00 TO $200.00 MONTHLY BUT KEEPS TERMOSTAT BETWEEN 60 TO 65. WHEN SHE COMPLAINED TO THE COMPANY THEY INFORMED HER THERE MIGHT BE LEAKS OF AIR COMING THROUGH HER HOME. SHE STATED BECAUSE OF THIS SHE WEATHERIZED HER HOME. AFTER THIS WAS DONE IN 2000 THE GAS BILL HAS REMAINED THE SAME. SHE WOULD LIKE SOMEONE TO CHECK HER METER AND CHECK INTO THIS MATTER. SHE STATES SOME PEOPLES GAS BILLS ARE HIGHER THEIR MORTAGE. |
| F-00850747 | Closed | 10/29/2001 | COMPLAINANT STATES FIRST OF ALL, COMPLAINANT HAD NO IDEA AS TO THE NATURE OF THE PREVIOUS INVESTIGATION - NOTHING WAS TOLD AS TO HOW & WHY YOU RULED AGAINST COMPLAINANT. COMPLAINT IS THE HUGE - IMPOSSIBLY HUGE BILLS FROM 11/98 - 12/99, ESPECIALLY A $490.34 BILL FROM 12/10/98 - 1/13/99. THE COMPLAINANT WOULD LIKE THE PUC TO DISMISS THESE HUGE OVERCHARGES & GET A REASONABLE (UNDER $50) A MONTH TO PAY OFF REMAINING AMOUNT. |
| C-20016354 | Closed | 10/28/2001 | COMPLAINANT STATES THEY WOULD LIKE AN INDEPENDENT AGENCY TO INVESTIGATE THE ACCURACY OF THE METER THAT WAS PLACED IN THEIR HOME. THEY ARE QUESTIONING IF A NEW METER WAS INSTALLED AT THE TIME OF THEIR GAS LEAK. THEY FILL THEIR BILLS ARE TO HIGH FOR JUST ONE FAMILY. THEY ALSO FEEL THEY HAVE BEEN OVER- CHARGED. |
| F-00825712 | Closed | 10/26/2001 | COMPLAINANT STATES THE ORGINAL COMPLAINT THAT WAS FILED IN APRIL OF 1999 WAS DUE TO HIGH BILLS. HER SERVICE WAS TERMINATED & RESTORED. SHE FOUND THAT SEVERAL BILLS WERE NOT ACCOUNTED FOR EVEN THOUGH SHE HAD BEEN MAKING THE PAY- MENTS. SHE WOULD LIKE HER ACCOUNT CREDITED FOR THE PAYMENTS SHE HAD MADE AND THEY HAVE NO RECORD OF. SHE STATES THE BILL OF $702.14 SHOULD BE DELETED SINCE SHE HAS BEEN CONSTANTLY MAKING PAYMENTS OF $100.00 MONTHLY. SHE STATES ON OCT 19, 2001 SHE MADE A PAYMENT OF $411.00 AND SHE WOULD LIKE THAT TO COVER HER NEXT TWO MONTHLY PAYMENTS. SHE HAS BEEN SET UP ON A AGREEMENT BUT WOULD LIKE A TELEPHONE HEARING. |
| F-00917336 | Closed | 10/26/2001 | COMPLAINANT STATES ON 4/01 OF CONTACT WITH PGW, SHE SPOKE WITH PGW REPRESENT- ATIVE ABOUT BILLING STATEMENTS THEY TOLD HER THAT THERE WAS FAULTY EQUIPMENT INSTALLED IN HER HOUSE THAT SUBSEQUENTLY CAUSED EXAGGERATED AND MISLEADING BILLING STATEMENTS. THE PGW REP. AFTER ACKNOWLEDGING THAT THERE HAD BEEN AN EQUIPEMENT FAILURE, INSTRUCTED HER TO IGNORE ANY FUTURE BILLS UNTIL THE EQUIPMENT WAS REPAIRED OR REPLACED BY PGW. SHE STATES AFTER THE EQUIPMENT WAS REPLACED HER BILL WAS NOT CORRECTED ACCORDINGLY. |
| C-20016356 | Closed | 10/26/2001 | COMPLAINANT STATES SHE HAD A REPRESENTIVE FROM THE PUC TAKE HER INCOME IN- FORMATION AND THIS INDIVIDUAL DETERMINED SHE COULD AFFORD $228.00 MONTHLY THE COMPLAINANT STATES SHE CAN NOT AFFORD THAT PLUS HER CURRENT BILL. SHE ASK ANOTHER MONTLY PAYMENT BE ARRANGED. SHE STATES SHE HAS A MEDICAL CONDITION AND HAS TO PAY A CO-PAY ON HER MEDICINE. |
| C-20016357 | Closed | 10/25/2001 | COMPLAINANT STATES SHE REQUESTED IN APRIL 2000 TO BE TAKEN OFF THE CRP PROGRAM AND STATED SHE WANTED HER GAS SERVICE SWITCHED FROM ONE ADDRESS TO ANOTHER. WHEN SHE DID NOT RECEIVE A BILL THE NEXT MONTH FOR HER OLD APARTMENT SHE ASK WHY? COMPLAINANT STATES THE COMPANY SAID THEY WERE HAVING BILLING PROBLEMS AND GETTING A NEW COMPUTOR INSTALLED. WHEN SHE DID RECEIVE A BILL IT SHOWED SHE WAS STILL ON THE CRP PROGRAM. AFTER TWO VISITS TO THE OFFICE TO GET THIS CORRECTED SHE STATED EACH TIME SHE WAS THERE THE MATTER WAS BEING CORRECTED ON THE SYSTEM AND SENT UP TO BILLING AND PUT HER ON A PAYMENT AGREEMENT AT THAT TIME FOR BACK BILLINGS. SHE WOULD LIKE THE PUC TO CHECK HER FILE AND REFUND THE OVERCHARGES. |
| F-00843359 | Closed | 10/25/2001 | COMPLAINANT STATES SHE WANTS THE PUC TO DROP THIS GAS BILL. SHE DOES NOT FEEL RESPONSIBLE FOR THIS BILL SINCE IT WAS A PGW CALIBRATION ERROR FROM 1996. SHE FEELS THEY NEED PROPER MAINTANCE TO THEIR EQUIPMENT. SHE WOULD LIKE THE PUC TO SEND OUT A TECHNICIAN TO CHECK THE METER AT LEAST ONCE A YEAR. |
| F-00854068 | Closed | 10/24/2001 | COMPLAINANT STATES SHE WAS ON A BUDGET BUT JUST BECAME LAID OFF AS OF OCT 4, 2001. THERE HAS NOT BEEN A DECISION MADE YET ON HER UNEMPLOYMENT. SHE HAD PREVIOUSLY MADE A PAYMENT PLAN WITH THE COMPANY BEFORE OUR DECISION WAS MADE OF $109.00. SHE WOULD LIKE TO HAVE THE $46.00 EXTRA TERMINATED FROM OUR DECISION. SHE WILL SET UP PAYMENTS TO MAKE THIS UP AS SOON AS SHE IS EMPLOYED OR HAS A DECISION ON HER UNEMPLOYMENT. |
| F-00834404 | Closed | 10/24/2001 | COMPLAINANT STATES HE WANTS PHILA GAS WORKS TO SHOW HIM IN PRINT CONFIRMATION THAT HE OWES THEM A BILL. HE STATES THEY SAY HE OWES BILLS FOR APT #2 WHEN NO ONE OCCUPIED IT AND THEY DID NOT READ THE METER FOR THEM MONTHS THEY EST- IMATED IT. |
| F-00903403 | Closed | 10/24/2001 | COMPLAINANT STATES SHE WANTS THE PUC TO INVESTIGATE HER CASE. SHE STATES HER BILL WENT UP TEN TIMES MORE THEN WHAT IT WAS. |
| F-00831477 | Closed | 10/23/2001 | COMPLAINANT STATES PGW CONTENDS SHE HAD BROKE A SETTLEMENT AGREEMENT IN 1/99, 3/99, AND 4/99. THIS IS NOT CORRECT. THIS AGREEMENT ORIGINALLY ENTERED INTO ON MAY 12, 199 WAS NEVER DULY SERVICED BY PGW. THE AGREEMENT DATE ENDED WITH A MAY 18, 200 PAYMENT. PGW VIOLATED THIS AGREEMENT ON SEVERAL OCCASION BY; FAILING TO REMOVE UNJUSTIFIED LIEN PLACED ON CREDIT HISTORY REPORT. SHE WANTS THE PUC TO CONFIRM THE AGREEMENT SUMMARY AMOUNT HAS BEEN PAID, REMOVE LIEN FROM CREDIT HISTORY, AND CREDIT HER ACCOUNT FOR ANY MONIES PAID TO PREVENT SHUT-OFF OR IN ERROR OF COMPUTING HER BALANCE DUED ON HER ACCOUNT. |
| Z-00986797 | Closed | 10/22/2001 | ENTERED IN ERROR |
| C-20016328 | Closed | 10/22/2001 | COMPLAINANT STATES SHE IS ON A FIXED INCOME AND CAN NOT AFFORD $800.00 DOWN PAYMENT. SHE WOULD LIKE TO BE PUT ON A BUDGET OF $200.00 A MONTH. |
| F-00986797 | Closed | 10/22/2001 | COMPLAINANT STATES THEY HAD PAID ALL THEIR PREVIOUS BILLS THEN THEY REQUESTED A AUTOMATIC METER TO BE INSTALLED. THEY STATE THE NEXT BILL THEY RECEIVED WAS OVER $1000.00. COMPLAINANT WOULD LIKE THE CHARGE DISMISSED AND US TO INVESTAGATE THE UTILITY COMPANY FOR BILLING FRAUD. |
| F-00896715 | Closed | 10/20/2001 | COMPLAINANT STATES SHE HAD REQUESTED THE COMPANY REMOVE A METER AND TEST IT AFTER RECEIVING A BILL OF $2,246.15. THE COMPANY REMOVED THE METER BUT NEVER TESTED IT BEFORE IT WAS DESTROYED. SHE STATES THAT BASED ON THE INVESTAGION BY BCS SHE WANTS THE PUC TO ORDER PGW TO FOREGO ANY FURTHER ATTEMPTS TO COL- LECT WHAT THEY TERM UNBILLED GAS USAGE FROM SEPT 1995 THROUGH JAN. 2001. |
| C-20016329 | Closed | 10/19/2001 | COMPLAINANT STATES HE CAN NOT AFFORD $452.00 A MONTH BECAUSE HIS MONTHLY INCOME IS ONLY $666.00 DOLLARS A MONTH. HE STATES HE IS DISABLED AND CAN NOT WORK. HE STATES HE WOULD LIKE THE PUC TO SET HIM UP ON A BUDGET. HE STATES HE WILL PAY THE BUDGET AMOUNT PLUS $15.00 A MONTH. |
| C-20016313 | Closed | 10/17/2001 | COMPLAINANT STATES THEY WOULD LIKE THE PUC TO FIND OUT HOW HIS GAS BILL BE RAISED OVER 100 PERCENT? COMPLAINANT STATES THEY HAVE BEEN OVER CHARGED AND THEY WANT REIMBURSED. |
| F-00923852 | Closed | 10/15/2001 | COMPLAINANT STATES SHE FEELS SHE HAS BEEN OVERCHARGED AND THAT THE CHARGES KEEP ON INCREASING. THE COPY OF HER AGREEMENT SHOWED WHAT SHE OWED THEN SHE STATED THAT HER BALANCE ALL OF A SUDDEN DOUBLED. SHE WOULD LIKE THE PUC TO LOOK AT HER STATEMENTS AND EXPLAIN HOW THIS COULD HAPPEN. SHE ALSO WOULD LIKE THE PUC TO MAKE THE COMPANY CORRECT HER ACCOUNT. |
| F-00958599 | Closed | 10/15/2001 | COMPLAINANT STATES SHE IS BEING CHARGED FOR A BILL FROM BACK IN 1996. SHE STATES AT THAT TIME SHE WAS APPROVED THE LIEHEAP PROGRAM THROUGH DIXON HOUSE FOR $750.00. SHE GAVE THE PGW EMPLOYEE THE LETTER AND PAID HER HOOK UP AND THEN DID NOT HEAR ANY MORE TILL NOW. SHE STATED SHE ASK IF THE BALANCE WOULD BE BILLED TO HER WHEN HER SERVICE WAS DISCONTINUED AND THE PGW WORKER TOLD HER NO BECAUSE SHE WAS ON THE CAP PROGRAM. |
Showing results 7126 - 7150 of 7448
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