Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20016467 | Closed | 11/13/2001 | COMPLAINANT STATES THAT HE FEELS THAT HE WAS OVERCHARGED FOR HIS GAS. HE STATES BASED ON THE PREVIOUS MONTHS BILLS HE FEELS THERE WAS NO WAY HE COULD OF USED THE AMOUNT BILLED FOR. |
| F-00882796 | Closed | 11/9/2001 | COMPLAINANT STATES THE PROPERTY WAS UNOCCUPIED, THERE WAS NO USE OF HOT WATER, COOKING AND BAKING, AND THE THERMOSTAT WAS SET AT 58 DEGREES TO PREVENT FREEZING OF WATER PIPES. WHEN HE GOT THE FIRST GAS BILL, HE IMMEDIA- TELY COMPLAINED THAT THE BILL WAS EXCESSIVELY HIGH. HE WANTS THE PUC TO PLEASE ADJUST THE GAS BILL TO A FAIR AND REASONABLE AMOUNT. |
| F-00821673 | Closed | 11/9/2001 | COMPLAINANT STATES HE HAS SPENT LONG HOURS ATTEMPTING TO UNDERSTAND THE ERROR MADE AND HAVE SOME INFORMATION HE WOULD LIKE TO SHARE. HE HAD A DIFFICULTY GETTING METERS READ AND SERVICE TRANSFERRED DUE TO A CHANGE IN PGW'S COMPUTER SYSTEM. HE WOULD LIKE TO MAKE SURE THE LATE PAYMENT CHARGES BEING ADDED, NOT ONLY TO THE ACCOUNT IN QUESTION, BUT ALSO TO THE 7448 HILL ROAD ACCOUNT WOULD BE TAKEN OFF, AS IF HE HAS BEEN FAITHFULLY PAYING FOR THE SERVICE HE IS USING. |
| C-20016472 | Closed | 11/9/2001 | COMPLAINANT STATES HE WAS CHARGED $2235.14 BY THE GAS COMPANY. HE STATES THAT HE JUST PURCHASED THIS BUILDING IN JAN OF 2001 AND THIS WAS NOT HIS BILL |
| C-20016470 | Closed | 11/8/2001 | COMPLAINANT STATES THAT WITH THE INSTALLATION OF NEW METERS THEIR BILLS HAVE DOUBLED. THEY WOULD LIKE PGW TO REBILL FOR THE 10 MONTH PERIOD IN QUESTION AND BASE IT ON THE AVERAGE FOR THIS ACCOUNTS USUAGE. |
| Z-00979100 | Closed | 11/8/2001 | COMPLAINANT STATES COMPLAINT STARTED WHEN SHE MOVED FROM 7402 ALGON AVENUE, PHILADELPHIA TO 210 ROBINA STREET, PHILADELPHIA IN JUNE OF 1999. SHE TRANSFERRED THE SERVICE FROM HER ADDRESS TO ANOTHER ON THE DAY SHE MOVED. NEVERTHELESS, PGW BY MISTAKE KEPT ON BILLING HER FOR THE OLD ADDRESS. IN THE MEANTIME SHE DID NOT RECEIVE A BILL FOR THE NEW ADDRESS. SHE WOULD LIKE TO DISCUSS THE MONTHLY PAYMENTS AND MAKE SURE THAT THEY EXIST AND STAY THE SAME AFTER SHE SPEAK WITH PGW REPS. SHE WOULD ALSO LIKE THE LATE CHARGES TO BE WAIVED IN THE AMOUNT OF $20 FOR EACH MONTH. |
| F-00937251 | Closed | 11/7/2001 | COMPLAINANT STATES THEY HAVE BEEN OVERCHARGED BY PGW. THEY FILL THEIR BILLS FOR 12/21/00 AND 1/24/01 WERE OUT OF LINE. THEY STATE THERE IS ONLY 2 PEOPLE LIVING IN THEIR HOUSE AND THEY KEEP THE HEAT BETWEEN 68 AND 70 ALWAYS. IT SHOWS AT THE BOTTOM OF HER BILL THAT THEIR INCREASE WAS TO BE $199.00 FOR THE YEAR AND IT WAS INCREASED BY $300.00 FOR ONE MONTH ADDITION TO INCREASES ON THE OTHER MONTHS BILLS. SHE FEELS THE METER MALFUNCTIONED OR IT WAS READ WRONG. SHE IS NOW A WIDOW AND LIVING ON A FIXED INCOME. SHE STATES SHE HAS ALWAYS PAID HER BILLS AND THAT THIS IS UNREASONABLE. |
| F-00961985 | Closed | 11/5/2001 | PHILADELPHIA GAS WORKS WISHES TO APPEAL THE BCS DECISION DATED AUGUST 2, 2001 IN THE ABOVE REFERENCED CASE. PHILADELPHIA GAS WORKS STATES THE COMPLAINANT RECEIVED ESTIMATED BILL FOR FOUR YEARS (MAY 1997 THROUGH MAY 2001), AT THE SERVICE ADDRESS LOCATED AT 117 MCCLELLAN STREET, PHILADELPHIA, PA. AFTER RECEIVING AN ACTUAL METER READING IN MAY 17, 2001, THE CUSTOMER'S ACCOUNT WAS RE-BILLED TO ADJUST FOR THE ACTUAL METER READING. THE CUSTOMER MADE TOTAL PAYMENTS FOR THE PERIOD IN THE AMOUNT OF $4,208. THE CREDIT TO THE ACCOUNT WAS IN THE AMOUNT OF $3,688.84 WHICH WAS COMPUTED ON JUNE 13, 2001. PHILADELPHIA GAS WORKS REQUESTS THAT THE COMMISSION FIND THAT 66 PA C.S.A 2212(D AND PGW GAS TARIFF REGULATION 4.47, CONTROL THE APPLICATION OF THE 1-1/4% PER MONTH INTEREST RATE. |
| C-20016435 | Closed | 11/5/2001 | COMPLAINANT STATES HE FEELS EVERYONE WHO HAS A BUISNESS IN THE SAME SHOPPING CENTER AS HIM HAS HAD THEIR BILLS ALL MIXED UP. HE FEELS PGW IS VERY POORLY MANAGED. |
| F-00971231 | Closed | 11/3/2001 | COMPLAINANT STATES SHE FEELS SHE HAS BEEN OVERCHARGED. IN THE FALL/WINTER OF 19999 HER BILL FROM $40.00 TO $240.00 A MONTH. SHE ASK TO BE PUT ON A BUDGET AND BY 2000 THE BILLS WERE OVER WELMING AND SHE COULD NOT SEEM TO GET AHEAD. SHE SAID SHE WAS AFRAID TO RUN HER HEAT BECAUSE OF THE BILL BEING SO HIGH. SHE STATES THAT IT KEPT GETTING HIGHER & HIGHER. SHE STATES SHE WOULD LIKE THE COMMISSION TO SETTLE THIS DISPUTE AND TO FIND OUT WHAT HAS CAUSED HER BILL TO ESCALATE SO RAPIDLY AND CORRECT HER ACCOUNT. |
| C-20016432 | Closed | 11/1/2001 | COMPLAINANT STATES PGW HAS CHANGED HIS ACCOUNT NUMBER NUMEROUS TIMES SINCE 1995. HE ALSO STATES THEY HAVE SHUT OFF HIS GAS THEY STATE FOR NON-PAYMENT OF BILLS. HE STATES THEY REFUSED TO REVIEW HIS CASE. HE WANTS THE ADD ON CHARGES RELIEVED AND THE STRAIGHTENED OUT. |
| Z-00975471 | Closed | 10/31/2001 | COMPLAINANT STATES SHE REQUESTED TO BE PUT ON A BUDGET FOR $100.00 A MONTH AND THE COMPANIES RESPONSE WAS $243.00 A MONTH. SHE DOES NOT FEEL SHE CAN PAY THIS AMOUNT. SHE IS ASKING FOR HELP TO BE PUT ON A BUDGET SHE CAN AFFORD. |
| C-20016360 | Closed | 10/29/2001 | COMPLAINANT STATES SHE PAID PGW A LEGAL TENDER WITH A CERTIFIED RELEASE OF COLLATERAL BOND UCC3-311 IN THE AMOUNT OF (10,452.71). PGW REFUSE TO ACCEPT PAYMENT. THE BOND IS REGISTERED WITH THE SECRETARY OF STATE. SHE STATES HER PROPERTIES GAS HAS ALL BEEN SHUT OFF. SHE STATES THE PEOPLE RESIDING IN THESE PROPERTIES ARE ILL AND HAVE OTHER HEALTH PROBLEMS AND NEED THE HEAT AND HOT WATER. SHE WANTS THE PUC TO ASK PGW TO ACCEPT PAYMENT FOR NOW AND SHE WOULD PAY IN CASH IN THE NEAR FUTURE. |
| C-20016358 | Closed | 10/29/2001 | COMPLAINANT STATES THEY ARE BEING OVERCHARGED. THE PASTOR HAS CALLED PGW AND MADE APPOINTMENTS FOR METER READINGS AND NO ONE HAS SHOWED UP. HE STATES THE GAS COMPANY SAYS HE OWES OVER $8,000.00. ONE BILL WAS ESTIMATED AT $1,253.00 AND HE CAN NOT UNDERSTAND HOW PGW CAME UP WITH $8000.00. |
| F-00837232 | Closed | 10/29/2001 | COMPLAINANT STATES THEY HAVE BEEN AVERAGING BETWEEN $30.00 AND $40.00 A MONTH FOR 20 YEARS. IN JUNE OF 2000 THEY RECEIVED A BILL WITH CURRENT CHARGES DUE OF $2195.67. AFTER NOTIFING THE GAS WORKS THEY WERE TOLD THAT THERE METER HAD NOT BEEN READ FOR OVER 7 YEARS. THEY CONTINUED SENDING BILLS AND ADDING ON MORE FINANCE CHARGES. THEY SPOKE TO THE PUC AND THE INVESTIGATOR TOLD THEM TO PAY THEIR CURRENT BILLS BUT NOT TO PAY THE DISPUTED AMOUNT. CONVERSATIONS WITH PUC & PGW WITH NO RESOLUTION. THEY RECEIVED A SHUT OFF NOTICE ON 5/30/01 THEY NOTIFIED THE COMPANY ON 6/5/01 AN SPOKE TO A MR. MARTINEX A PGW WHEN THEY TRIED TO EXPLAIN THE SITUATION HIS ANSWER WAS HE DID NOT CARE IF THE DISPUTED IT. WE WILL GET WHAT'S OURS. PGW STATED WE HAVE BEEN DOING THIS FOR 15 YEARS AND WE WILL GET OUR MONEY. THEN THEY RECEIVED A VISIT FROM PGW AND THEY TRIED TO SHUT OFF THEIR SERVICE. THEY NOTIFIED THE PUC AND WHERE TOLD THEY COULD NOT SHUT IT OFF SINCE IT WAS IN DISPUTE. ON 9/25/01 THEY RECEIVED A LETTER FROM MR. MCCANN'S OFFICE (COLLECTION DEPARTMENT FOR PGW) NOTIFYING THEM THAT THERE WOULD BE A MUNICIPAL LEAN AGAINST THEIR PROPERTY IF THEY DID NOT PAY THE BALANCE BY 10/9/01. WHEN THEY SPOKE TO MR MCCANN AND EXPLAINED THE SITUATION HE APOLOGIZED FOR THEM GETTING THE LETTER AND STATED THEY MIGHT NOT OWE ANY THING OR PGW MIGHT OWE THEM MONEY. THEY RECEIVED A DECISION FROM PUC AND IT WAS EVEN MORE THEN WHAT WAS OWED IN THE DISPUTED MATTER. |
| C-20016359 | Closed | 10/29/2001 | COMPLAINANT STATES THAT PGW HAS OVERCHARGED HER. ALSO SHE STATES HER GAS WAS CUT OFF WHILE IT WAS UNDER INVESTIGATION. SHE WANTS PGW TO TURN THE GAS BACK ON SINCE SHE FEELS THAT SHE COULD NOT OWE THEM $3000.00 SINCE HER GAS HAS BEEN TURNED OFF AND SHE HAS BEEN PAYING THE BILLS AFTER THE TURN OFF. |
| C-20016355 | Closed | 10/29/2001 | COMPLAINANT STATES SHE HAS EXCESSIVELY HIGH GAS BILLS. BILLS BETWEEN $100.00 TO $200.00 MONTHLY BUT KEEPS TERMOSTAT BETWEEN 60 TO 65. WHEN SHE COMPLAINED TO THE COMPANY THEY INFORMED HER THERE MIGHT BE LEAKS OF AIR COMING THROUGH HER HOME. SHE STATED BECAUSE OF THIS SHE WEATHERIZED HER HOME. AFTER THIS WAS DONE IN 2000 THE GAS BILL HAS REMAINED THE SAME. SHE WOULD LIKE SOMEONE TO CHECK HER METER AND CHECK INTO THIS MATTER. SHE STATES SOME PEOPLES GAS BILLS ARE HIGHER THEIR MORTAGE. |
| F-00850747 | Closed | 10/29/2001 | COMPLAINANT STATES FIRST OF ALL, COMPLAINANT HAD NO IDEA AS TO THE NATURE OF THE PREVIOUS INVESTIGATION - NOTHING WAS TOLD AS TO HOW & WHY YOU RULED AGAINST COMPLAINANT. COMPLAINT IS THE HUGE - IMPOSSIBLY HUGE BILLS FROM 11/98 - 12/99, ESPECIALLY A $490.34 BILL FROM 12/10/98 - 1/13/99. THE COMPLAINANT WOULD LIKE THE PUC TO DISMISS THESE HUGE OVERCHARGES & GET A REASONABLE (UNDER $50) A MONTH TO PAY OFF REMAINING AMOUNT. |
| C-20016354 | Closed | 10/28/2001 | COMPLAINANT STATES THEY WOULD LIKE AN INDEPENDENT AGENCY TO INVESTIGATE THE ACCURACY OF THE METER THAT WAS PLACED IN THEIR HOME. THEY ARE QUESTIONING IF A NEW METER WAS INSTALLED AT THE TIME OF THEIR GAS LEAK. THEY FILL THEIR BILLS ARE TO HIGH FOR JUST ONE FAMILY. THEY ALSO FEEL THEY HAVE BEEN OVER- CHARGED. |
| F-00917336 | Closed | 10/26/2001 | COMPLAINANT STATES ON 4/01 OF CONTACT WITH PGW, SHE SPOKE WITH PGW REPRESENT- ATIVE ABOUT BILLING STATEMENTS THEY TOLD HER THAT THERE WAS FAULTY EQUIPMENT INSTALLED IN HER HOUSE THAT SUBSEQUENTLY CAUSED EXAGGERATED AND MISLEADING BILLING STATEMENTS. THE PGW REP. AFTER ACKNOWLEDGING THAT THERE HAD BEEN AN EQUIPEMENT FAILURE, INSTRUCTED HER TO IGNORE ANY FUTURE BILLS UNTIL THE EQUIPMENT WAS REPAIRED OR REPLACED BY PGW. SHE STATES AFTER THE EQUIPMENT WAS REPLACED HER BILL WAS NOT CORRECTED ACCORDINGLY. |
| F-00825712 | Closed | 10/26/2001 | COMPLAINANT STATES THE ORGINAL COMPLAINT THAT WAS FILED IN APRIL OF 1999 WAS DUE TO HIGH BILLS. HER SERVICE WAS TERMINATED & RESTORED. SHE FOUND THAT SEVERAL BILLS WERE NOT ACCOUNTED FOR EVEN THOUGH SHE HAD BEEN MAKING THE PAY- MENTS. SHE WOULD LIKE HER ACCOUNT CREDITED FOR THE PAYMENTS SHE HAD MADE AND THEY HAVE NO RECORD OF. SHE STATES THE BILL OF $702.14 SHOULD BE DELETED SINCE SHE HAS BEEN CONSTANTLY MAKING PAYMENTS OF $100.00 MONTHLY. SHE STATES ON OCT 19, 2001 SHE MADE A PAYMENT OF $411.00 AND SHE WOULD LIKE THAT TO COVER HER NEXT TWO MONTHLY PAYMENTS. SHE HAS BEEN SET UP ON A AGREEMENT BUT WOULD LIKE A TELEPHONE HEARING. |
| C-20016356 | Closed | 10/26/2001 | COMPLAINANT STATES SHE HAD A REPRESENTIVE FROM THE PUC TAKE HER INCOME IN- FORMATION AND THIS INDIVIDUAL DETERMINED SHE COULD AFFORD $228.00 MONTHLY THE COMPLAINANT STATES SHE CAN NOT AFFORD THAT PLUS HER CURRENT BILL. SHE ASK ANOTHER MONTLY PAYMENT BE ARRANGED. SHE STATES SHE HAS A MEDICAL CONDITION AND HAS TO PAY A CO-PAY ON HER MEDICINE. |
| C-20016357 | Closed | 10/25/2001 | COMPLAINANT STATES SHE REQUESTED IN APRIL 2000 TO BE TAKEN OFF THE CRP PROGRAM AND STATED SHE WANTED HER GAS SERVICE SWITCHED FROM ONE ADDRESS TO ANOTHER. WHEN SHE DID NOT RECEIVE A BILL THE NEXT MONTH FOR HER OLD APARTMENT SHE ASK WHY? COMPLAINANT STATES THE COMPANY SAID THEY WERE HAVING BILLING PROBLEMS AND GETTING A NEW COMPUTOR INSTALLED. WHEN SHE DID RECEIVE A BILL IT SHOWED SHE WAS STILL ON THE CRP PROGRAM. AFTER TWO VISITS TO THE OFFICE TO GET THIS CORRECTED SHE STATED EACH TIME SHE WAS THERE THE MATTER WAS BEING CORRECTED ON THE SYSTEM AND SENT UP TO BILLING AND PUT HER ON A PAYMENT AGREEMENT AT THAT TIME FOR BACK BILLINGS. SHE WOULD LIKE THE PUC TO CHECK HER FILE AND REFUND THE OVERCHARGES. |
| F-00843359 | Closed | 10/25/2001 | COMPLAINANT STATES SHE WANTS THE PUC TO DROP THIS GAS BILL. SHE DOES NOT FEEL RESPONSIBLE FOR THIS BILL SINCE IT WAS A PGW CALIBRATION ERROR FROM 1996. SHE FEELS THEY NEED PROPER MAINTANCE TO THEIR EQUIPMENT. SHE WOULD LIKE THE PUC TO SEND OUT A TECHNICIAN TO CHECK THE METER AT LEAST ONCE A YEAR. |
| F-00854068 | Closed | 10/24/2001 | COMPLAINANT STATES SHE WAS ON A BUDGET BUT JUST BECAME LAID OFF AS OF OCT 4, 2001. THERE HAS NOT BEEN A DECISION MADE YET ON HER UNEMPLOYMENT. SHE HAD PREVIOUSLY MADE A PAYMENT PLAN WITH THE COMPANY BEFORE OUR DECISION WAS MADE OF $109.00. SHE WOULD LIKE TO HAVE THE $46.00 EXTRA TERMINATED FROM OUR DECISION. SHE WILL SET UP PAYMENTS TO MAKE THIS UP AS SOON AS SHE IS EMPLOYED OR HAS A DECISION ON HER UNEMPLOYMENT. |
Showing results 7151 - 7175 of 7484
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