Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20016080 | Closed | 8/29/2001 | COMPLAINANT STATES THAT HE FEELS THAT HE MAY HAVE BEEN OVERCHARGED, AND HIS PAYMENTS ARE TOO HIGH. HE WANTS THE PUC TO SET UP PAYMENT ARRANGEMENTS FOR HIM IN WHICH HE PAYS HIS CURRENT BILL PLUS $40.00 ON THE ARREARAGE UNTIL THE BALANCE IS PAID OFF. HE ALSO WANTS THE PUC TO MAKE PGW INSTALL A NEW METER. |
| Z-00943912 | Closed | 8/28/2001 | COMPLAINANT STATES THAT HER GAS BILL IS TOO HIGH. SHE WANTS THE PUC TO EX- PLAIN IN WRITING WHY HER BILL JUMPED FROM $100.00 TO $1200.00 IN 3 MONTHS, AND SHE WANTS THE PUC TO HELP HER SET UP PAYMENT ARRANGEMENTS. |
| F-00913620 | Closed | 8/27/2001 | COMPLAINANT STATES THAT HER GAS BILL JUMPED FROM $484.00 TO $1500.00. SHE STATES THAT WHEN THEY CHANGED HER METER, HER BILL WENT DOWN. SHE WANTS THE PUC TO INVESTIGATE HER COMPLAINT AND MAKE PGW ADJUST HER BALANCE. |
| C-20016070 | Closed | 8/27/2001 | COMPLAINANT STATES THAT WHEN SHE MOVED INTO HER APARTMENT, GAS WAS INCLUDED IN HER RENT PAYMENTS. ONE MONTH LATER, THE LANDLORD INFORMED HER THAT SHE WOULD HAVE TO PAY FOR THE GAS. THEY WENT TO COURT ABOUT IT, AND THE JUDGE STATED THAT SINCE SHE HAD A MONTHLY LEASE, HE COULD CHANGE THE AGREEMENT. THE JUDGE AWARDED HIM $289.00 TO BE PUT TOWARDS THE $500.00 GAS BILL, AND HAD PGW PUT THE ACCOUNT IN HER NAME. SHE STATES THAT THE LANDLORD NEVER PAID THE $500.00 BILL, SO SERVICE WAS TERMINATED IN 12/2000. SHE STATES THAT PGW FORCED HER TO PAY $151.00 AND SIGN AN AGREEMENT STATING THAT SHE WAS RESPONSIBLE FOR THE GAS WHICH WAS $700.00, $500.00 OF WHICH WAS THE LANDLORD'S RESPONSIBILITY. SHE WANTS THE PUC TO CONDUCT A HEARING TO DETERMINE THE CORRECT AMOUNT SHE OWES TO PGW. |
| F-00875836 | Closed | 8/27/2001 | COMPLAINANT STATES THAT SHE HAS BEEN CHARGED AN EXORBITANT USAGE AMOUNT. SHE DISAGREES WITH PGW'S AMOUNT, AND THINKS THAT SHE MIGHT HAVE A FOREIGN LOAD PROBLEM. SHE STATES THAT SHE IS FRUGAL WITH HER USAGE, AND THAT THEY CHARGE HER THE SAME AMOUNT AS THEY CHARGE HOMEOWNERS WHO HEAT THE WHOLE HOUSE. SHE STATES THAT IT IS UNFAIR OF PGW TO ESTIMATE BILLS, AND SHE WANTS THEM TO CAL- CULATE WHAT SHE USED BASED ON WHAT THEY RECORD FROM THE NEW METERS ON THE STREET BEFORE PRICES SOARED. SHE WANTS THE PUC TO REVIEW HER BILLING RECORDS AND MAKE PGW ADJUST HER BILL. |
| C-20016069 | Closed | 8/27/2001 | COMPLAINANT STATES THAT SHE CAN'T AFFORD TO PAY HER GAS BILLS. SHE WANTS THE PUC TO HELP HER MAKE PAYMENT ARRANGEMENTS. |
| F-00911800 | Closed | 8/27/2001 | COMPLAINANT STATES THAT HE RECEIVED A BILL FOR $8000.00 FROM PGW. HE STATES THAT WHEN AMRS WERE INSTALLED IN HIS AREA, THE PGW TECHNICIAN WHO HAD TAKEN HIS READINGS STOPPED COMING AROUND. THEY ALSO STOPPED TAKING HIS MANDATORY 6 MONTH READINGS. HE STATES THAT PGW COULD MAKE AN APPOINTMENT AT ANY TIME TO ENTER HIS HOME TO TAKE A READING IN THE 4 YEARS SINCE THIS HAPPENED. HE WANTS THE PUC TO PROHIBIT PECO FROM CHARGING HIM FOR HIS OLD USAGE, AND MAKE THEM REDUCE HIS BALANCE BY $8000.00. |
| Z-00965755 | Closed | 8/24/2001 | COMPLAINANT STATES SHE HAS BEEN HAVING A PROBLEM WITH SINCE 1995/1996 AT 3630 NORTH 22ND STREET. SHE ASKED THEM TO INVESTIGATE BECAUSE THE BILL WAS SO HIGH PER MONTH. SHE FEELS THAT PGW DID NOT TREAT HER AS A VALUED CUSTOMER THEN AND NOT NOW. SHE WOULD LIKE THE PUC TO FIND OUT WHY NOTHING WAS DONE ABOUT HER COMPLAINT IN 1996 IN WHICH A JUDGEMENT WAS FILED AGAINSTER HER AND PGW DIDN'T DO ANYTHING TO RESOLVE IT BEFORE THAT HAPPENED. |
| F-00931288 | Closed | 8/23/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS PUT IN A NEW METER AT 7531 WATSON STREET 2ND FLOOR. THEREAFTER, THE BILL WENT UP TO $680 & FOR GAS. AN INQUI- RY TO PGW ABOUT THIS AMOUNT LED TO AN ANSWER THAT THIS WAS FOR GAS USED, NOT BILLED TO THE RESIDENCE. SHE STATES THE PUC AND PGW HAS NEVER STATED AT WHAT RATE THE PAST USAGE HAS BEEN BILLED AT FOR THIS BILL. SHE WANTS THE PUC TO INVESTIGATE AS TO WHAT RATE, THE OUTSTANDING PAST USED GAS BILL WAS BILLED AT AND INVESTIGATE AS TO WHAT A TWO BEDROOM 2ND FLOOR APARTMENT GAS USAGE SHOULD BE. |
| F-00857796 | Closed | 8/23/2001 | COMPLAINANT STATES PGW UNDERESTIMATED HIS BILLS AND FAILED TO OBTAIN AN ACCU- RATE READING DURING THIS PERIOD. HE FEELS PGW SHOULD BE RESPONSIBLE FOR THE ENTIRE AMOUNT OF THE BILL, AS THIS WAS THEIR DOING & NO FAULT OF HIS. HE WANTS PGW TO ERASE OR AT LEAST GRANT HIM A LARGER CREDIT THAN $110. |
| C-20016053 | Closed | 8/22/2001 | COMPLAINANT STATES THAT PGW SENT THEM A BILL FOR UNDERESTIMATED CHARGES FOR THE LAST 2 YEARS. THEY CHARGED THEM THE NEW RATE PLUS LATE FEES FOR THIS USAGE. PGW CLAIMS THAT THEY WERE UNABLE TO GAIN ACCESS TO THE PROPERTY TO READ THE METER, BUT THE COMPLAINANTS CLAIM THAT THIS IS FALSE BECAUSE THEY NOTED EACH TIME THEY READ THE METER ON THEIR CALENDAR. COMPLAINANTS WANT THE PUC TO FIND OUT WHY THEIR BILLS ARE SO HIGH, AND MAKE PGW ADJUST THEIR BILL. |
| F-00971070 | Closed | 8/22/2001 | COMPLAINANT STATES FROM THE TIME THAT THEY MOVED AND THE TIME THAT THEY REMOVED THE METER, FROM THIS HOUSE, HIS BILL SHOULD NOT HAVE BEEN THAT HIGH. WHAT THEY DID WAS CHARGE HIM FROM THE TIME SOMEONE ELSE LIVED THERE. |
| F-00889612 | Closed | 8/22/2001 | COMPLAINANT STATES DURING THE SUMMER OF 2000, HER GAS BILL SOARED FROM LESS THAN $100 TO MORE THAN $3,000 FOR ONE MONTH TO THE OTHER. SHE CONSTANTLY RECEIVES "ESTIMATED GAS BILLS". SHE REQUESTED A NEW METER. THREE DIFFERENT TEAMS CAME OUT AND SHE STILL DOES NOT HAVE A NEW METER. SHE WANTS THE PUC TO INSTALL A NEW METER, ERADICATE THE GAS BILL AND RETURN HER MONEY FOR THE ESCALATED BILL OF $3,000. |
| C-20016052 | Closed | 8/21/2001 | COMPLAINANT STATES THAT SHE CAN'T AFFORD HER BUDGET PAYMENTS. SHE WANTS THE PUC TO LOWER THEM. |
| Z-00971374 | Closed | 8/20/2001 | COMPLAINANT STATES HER COMPLAINT IS THAT THE AMOUNT OF MONEY SHE HAS BEEN ASKED TO PAY IS TOO EXCESSIVE. HER WAGES ARE BEING GARNISHED AND ARE ABOUT TO BE GARNISHED AGAIN. SHE WANTS THE PUC TO LOWER HER MONTHLY PAYMENT TO PGW TO $75 PER MONTH, AS THIS IS MORE REASONABLE. |
| F-00903484 | Closed | 8/20/2001 | COMPLAINANT STATES THAT SHE IS HAVING BILLING PROBLEMS. SHE HAD A GAS EXPLO- SION IN 12/00. THEY REPLACED HER METER BECAUSE IT WAS RUNNING TOO FAST, AND HER BILLS SKYROCKETED. SHE THEN HAD PROBLEMS WITH HER PILOT LIGHT, AND THEY APPARENTLY TURNED IT ON FROM THE OFFICE. SHE WANTS THE PUC TO INVESTIGATE HER COMPLAINT, FIND OUT IF THEY CAN CONTROL HER METER FROM THE OFFICE, AND FIND OUT WHY HER BILLS ARE SO HIGH. |
| C-20016045 | Closed | 8/20/2001 | COMPLAINANT STATES THAT HER GAS BILLS ROSE DRASTICALLY DURING THIS LAST WIN- TER. SHE STATES THAT SHE FILED AN INFORMAL COMPLAINT, ASKING THAT A REPRE- SENTATIVE EXAMINE HER UNIT TO MAKE SURE IT IS NOT DEFECTIVE. TO DATE, NOBODY HAS REPLIED TO HER CONCERNS IN ANY WAY. SHE WANTS THE PUC TO INVESTIGATE HER COMPLAINT. |
| Z-00961738 | Closed | 8/20/2001 | COMPLAINANT STATES THE GAS COMPANY FOR WHATEVER REASON DID NOT BILL HIM FOR TWO YEARS. ON FOUR DIFFERENT OCCASIONS, HE CALLED BUT WAS UNABLE TO GET THROUGH AFTER AN HOUR ON HOLD. NOW THEY WANT TO PUT HIM ON A BUDGET PLAN. HE DOES NOT WANT TO BE ON A BUDGET PLAN. HE WANTS THE PUC TO FORCE THE GAS COMPANY TO SEPERATE HIS BALANCE AND USAGE AND ALLOW HIM TO PAY AT HIS ACCELA- RATED RATE. |
| Z-00861411 | Closed | 8/20/2001 | COMPLAINANT STATES THAT HE CAN'T AFFORD HIS BUDGET AMOUNT. HE WANTS THE PUC TO LOWER IT, AND MAKE PECO CHECK THEIR EQUIPMENT AND HIS METER FOR ACCURACY. |
| F-00835328 | Closed | 8/20/2001 | COMPLAINANT STATES THAT BEFORE HE MOVED IN 6/2000, HE NOTIFIED PGW OF THIS PERSONALLY, CANCELLING HIS SERVICE. HE THEN BEGAN RECEIVING BILLS AT HIS NEW ADDRESS FOR SERVICE AT HIS OLD ADDRESS. THIS HAS BEEN GOING ON FOR OVER 1 YEAR, AND PGW NOW CLAIMS THAT HE OWES THEM $657.51. HE WANTS THE PUC TO FIND OUT WHY THEY NEVER COMPLETED THE CANCELLATION, AND WHY THEY ARE STILL BOTHER- ING HIM. HE ALSO WANTS THE PUC TO MAKE PGW CREDIT HIS ACCOUNT FOR $657.51. |
| Z-00920713 | Closed | 8/20/2001 | COMPLAINANT STATES THAT SHE CAN'T AFFORD HER BUDGET PAYMENT. SHE WANTS THE PUC TO LOWER IT. |
| C-20016024 | Closed | 8/16/2001 | COMPLAINANT STATES THAT HER GAS BILL IS TOO HIGH. SHE WANTS THE PUC TO LOWER IT. |
| C-20016030 | Closed | 8/16/2001 | COMPLAINANT STATES THAT PGW HAS OVERCHARGED HER SINCE AUGUST 2000. SHE IS STILL RECEIVING BILLS FOR HER PREVIOUS ADDRESSES, AND IS UPSET ABOUT THIS. SHE WANTS THE PUC TO HELP HER FIGURE OUT WHAT SHE ACTUALLY OWES, AND MAKE PGW CREDIT HER ACCOUNT ACCORDINGLY. |
| C-20016028 | Closed | 8/16/2001 | COMPLAINANT STATES THAT STARTING IN SEPTEMBER 2000, THEY WERE OVERCHARGED REPEATEDLY EACH MONTH UNTIL THE BALANCE REACHED $5000.00. IN MARCH, THEY RECEIVED A SHUT OFF NOTICE. COMPLAINANT WANTS THE PUC TO INVESTIGATE THE OVERCHARGES, MAKE PGW CREDIT THEIR ACCOUNT FOR THEM, AND SET UP REASONABLE PAYMENT ARRANGEMENTS. |
| Z-00964664 | Closed | 8/15/2001 | COMPLAINANT STATES THAT SHE CAN'T AFFORD HER BUDGET PAYMENTS. SHE WANTS THE PUC TO LOWER THEM. |
Showing results 7201 - 7225 of 7448
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