Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-00912591 | Closed | 9/28/2001 | COMPLAINANT STATES BELIEVES THE USAGE OF GAS RECORDED ON BILL IS INCORRECT. COMPLAINANT LIVES IN A SMALL ONE BEDROOM APARTMENT FROM THE MONTH OF DECEMBER 2000 - FEBRUARY 2001, COMPLAINANT GAS USAGE DOUBLED AND TRIPLED AND KEPT ESCALATING EVERY MONTH DRATICALLY. COMPLAINANT STATES SHE KNOWS THE GAS PRICES WENT UP, DOES NOT HAVE A PROBLEM WITH THAT. HOWEVER, DOES HAVE A PROBLEM WITH THE ALLEGED USAGE ON BILL. |
| F-00970315 | Closed | 9/25/2001 | COMPLAINANT STATES HE DOES NOT OWE PHILADELPHIA GAS WORKS WHAT THEY SAY HE OWES THEM. HE STATES HE TOOK OVER DAN HINKLE ACCOUNT, HE STATES HE PAID HIS SHARE AND THAT DAN HINKLE OWES THE REST. |
| C-20016181 | Closed | 9/24/2001 | PHILADELPHIA GAS WORKS WISHES TO APPEAL THE BCS DECISION DATED 8/16/01 IN MELVIN WONSON VS. PHILADELPHIA GAS WORKS, BCS NO. 1001151. MELVIN WONSON IS THE CUSTOMER OF RECORD AT 2807 W. DIAMOND STREET, APT 2, PHILADELPHIA. ON OR ABOUT 8/16/01, THE BCS ISSUED A DECISION IN WHICH THE BCS FOUND THAT (1) CUSTOMER MOVED FROM 3214 N. BROAD STREET, 2ND FLOOR (SERVICE ADDRESS). PGW RECORDS INDICATED THAT NO REQUEST FOR A TURN-OFF OF SERVICE FOR THAT ADDRESS WAS MADE. CUSTOMER PROVIDED A LETTER FROM PREVIOUS LANDLORD STATING THAT THE CUSTOMER MOVED TEH SERVICE ADDRESS ON OCTOBER 4, 1999. THE DECISION ALSO FOUND THAT THE CUSTOMER WAS NOT RESPONSIBLE FOR THE GAS BILL ACCRUED AT THE SERVICE ADDRESS FROM OCTOBER 4 1999 TO PRESENT. THE DECISION STATES THAT, THE CUSTOMER'S OUTSTANDING BALANCE FOR GAS AT THE SERVICE ADDRESS FOR THE PERIOD OF OCTOBER 4 1999 TO PRESENT BE REMOVED FROM THE CUSTOMER'S ACCOUNT DESPITE THE PGW GAS TARIFF REGULATION 9. PGW REQUESTS THAT THE BCS DECISION DATED AUGUST 16, 2001 IN MELVIN WONSON VS. PGW, BCS NO. 1001151 BE REVERSED, AND THE MATTER BE GIVEN THE CORRECT APPLICATION OF THE CODE AND PGW GAS TARIFF REGULATION 9. |
| F-00898630 | Closed | 9/24/2001 | COMPLAINANT STATES THE COMPLAINT IS ABOUT GAS USED BEING IN SOMEONE ELSE'S NAME. THE NAME IS WILLIAMS FORBERS. SHE WAS BEING BILLED INSTEAD OF HIM BEING BILLED FOR GAS SERVICE. SHE WANTS THE PUC TO LOOK INTO THIS, BECAUSE SHE HAS TO PAY $100 PER MONTH TILL THE MATTER IS CLEARED UP. |
| Z-00965129 | Closed | 9/23/2001 | COMPLAINANT STATES THE PUC WORKED OUT A MONTHLY COST FOR HER, HOWEVER, IT WAS HIGHER THEN THE PREVIOUS AGREEMENT. SHE STATES SHE CAN'T AFFORD TO PAY THIS. SHE WANTS THE PUC TO WORK OUT SOMETHING WHERE SHE COULD PAY $40 A MONTH PLUS THE CURRENT CHARGES. |
| F-00858289 | Closed | 9/20/2001 | COMPLAINANT STATES SHE FEELS THAT THE BUDGET IS TOO HIGH TO PAY ALONG WITH HER REGULAR BILL. SHE HAS BEEN UNEMPLOYED SINCE 12-00, AND HAS ONLY WORKED THREE WEEKS THIS YEAR. SHE WANTS THE PUC TO MAKE THE BUDGET LOWER, SO THAT SHE CAN PAY WITHOUT HAVING HER SERVICE SHUT OFF. |
| C-20016197 | Closed | 9/20/2001 | COMPLAINANT STATES HE WAS CHARGED FOR SERVICE AT HIS OLD ADDRESS. THE COMPLAINT STATES HE COULD SHOW THAT HE WAS NOT THERE AT THIS TIME. |
| F-00835625 | Closed | 9/19/2001 | COMPLAINANT STATES COMPLAINT IS OVER AN EFFORT TO CLARIFY A BILLING PROBLEM WHICH HAS EXISTED SINCE THE TIME HE MOVED INTO THE PROPERTY AT 3447 WEST PENN STREET ON 11/15/98. FOR THE FIRST SIX MONTHS OR SO, HE DID NOT RECEIVE A GAS BILL. HE MOVED OUT OF THE HOUSE ON 6/16/00 AND RECEIVED A FINAL BILL FOR $618.84. HE WANTS THE PUC TO ADJUST OR ELIMINATE THE ALLEGED BALANCE DUE. |
| C-20016199 | Closed | 9/19/2001 | COMPLAINANT STATES THEY HAVE BEEN OVER CHARGED AND ASK WHEN ASK FOR A DETAILED BILL THEY WERE NOT PROVIDED THIS BY PGU. COMPLAINANT WOULD LIKE A COPY OF A DETAILED BILL SINCE 10/97. |
| F-00862430 | Closed | 9/18/2001 | COMPLAINANT STATES FOR THE FIRST EIGHT MONTHS, HE WAS NEVER SENT A BILL. THEN THE FIRST BILL HE RECEIVED WAS CLOSE TO $900. THERE AFTER HE WAS PENAL- IZED FOR INTEREST AND LATE CHARGES ON THE FULL AMOUNT. HE FEELS THAT AFTER ALL OF THE ADDITIONAL FEES ARE DROPPED, HE WOULD OWE LESS THAN $900. |
| F-00893783 | Closed | 9/17/2001 | COMPLAINANT STATES SIGNED LEASE AUGUST 1ST OF 2000 AND MOVED INTO THE APARTM- ENT SEPTEMBER 1ST 2000, DUE TO SURGERY THAT HAD TO BE TAKEN CARE OF & LOOKED AFTER. COMPLAINANT STATES WAS NOT THERE FOR ONE FULL MONTH. THE GAS COMPANY TOLD COMPLAINANT METER OUTSIDE WAS BROKEN AND THEY NEEDED TO GET IN THE BASE- MENT TO READ THE METER PROPERLY. COMPLAINANT WILL PAY THE SERVICE CHARGE BUT DOES NOT WANT TO BE BILLED FOR SOMETHING NEVER USED. |
| C-20016180 | Closed | 9/17/2001 | COMPLAINANT STATES PGW TURNED OFF HIS GAS WITH NO NONE CAUSE. |
| Z-00923918 | Closed | 9/17/2001 | COMPLAINANT STATES SHE KNOWS THAT SHE OWES PGW MONEY AND SHE IS MAKING PAYME- NTS. SHE IS IN BANKRUPTCY CHAPTER 13, AND SHE DOES NOT MAKE A WHOLE BUNCH OF MONEY. SHE STATES SHE ALSO HAS OTHER BILLS THAT SHE HAS TO PAY. SHE WOULD LIKE THE PUC TO SEE IF THEY CAN GET HER A LOWER MONTHLY PAYMENT. |
| C-20016161 | Closed | 9/14/2001 | COMPLAINANT STATES OVER A PERIOD OF SEVERAL YEARS, PGW BILLED HIM FOR GAS USAGE AT 826 NORTH 41ST., PHILADELPHIA PA 19104, FOR GAS USAGE BASED UPON ITS ESTIMATE OF HIS USE, WHEN IF FACT, HE WAS USING CONSIDERABLY LESS GAS. THIS WAS BORNE OUT WITH THE READING FROM THE OLD METER SHOWING AN ACTUAL USAGE FIGURE OF 4599. THE ESTIMATED GAS USAGE AS OF MAY 1, 2000, WAS 8946. SIMPLY PUT, HE WAS OVERBILLED BY 4347 UNITS. PGW PERSONNEL HAVE CONFIRMED TO HIM THAT HE WAS IN FACT OVERBILLED AND CONSEQUENTLY WAS DUE A REFUND THAT HE COULD TAKE AS CREDIT OR CASH. HE WANTS THE PUC TO ORDER PHILADELPHIA GAS WORK TO REVIEW ITS RECORDS TO ASCERTAIN THE AMOUNT HE OVERPAID THE UTILITY AND ISSUE A PAYMENT TO HIM REFLECTING THE AMOUNT HE OVERPAID. |
| F-00971591 | Closed | 9/14/2001 | COMPLAINANT STATES HE DOES NOT AGREE WITH THE OUTCOME OF THE DECISION, AND REQUESTS THAT THIS MATTER BE APPEALED. THE PROBLEM IS THE BILLING OF ACCOUNT THAT IS IN QUESTION. HE REQUESTS THAT PGW CONDUCT A COMPREHENSIVE RE-EVALUA- TION OF THE ACCOUNT AND MAKE THE APPROPRIATE ADJUSTMENTS TO THE ACCOUNT. HE ALSO FEELS THAT A SUFFICIENTLY DETAILED LETTER OF EXPLANATION FROM PGW IS WARRANTED. HE FEELS THAT HE DOES NOT BELIEVE THAT HE SHOULD BE RESPONSIBLE FOR ERRORS MADE BY PGW IN TAKING FAULTY ESTIMATED READINGS, RATHER THAN ACTU- AL READINGS FOR AN EXTENDED PERIOD OF TIME. |
| F-00974963 | Closed | 9/13/2001 | COMPLAINANT STATES HE SUBMITTED PROOF FROM HIS PREVIOUS PLACE OF RESIDENCE WHICH STATES THAT HE OCCUPIED IT TILL 4/30/01. RIGHT AFTER SETTLEMENT 4/4/01 HE TURNED THE GAS OFF IN ORDER TO DISCONNECT THE OLD APPLIANCES. AFTER RECO- NNECTING THE NEW APPLIANCES HE TURNED THE GAS BACK ON 4/27/01. HE WANTS THE PUC TO TELL THE COMPANY THAT HE SHOULD NOT HAVE BEEN BILLED FOR GAS USAGE. |
| F-00932941 | Closed | 9/12/2001 | COMPLAINANT STATES ON 11/14/00, HE FOUND LOSING GAS FROM GAS GRILL PIPE ON HIS BACKYARD. HE REPORTED ACCIDENT TO GAS COMPANY ON NEXT DAY. THEY TOLD HIM IT IS HIS RESPONSIBILITY TO PAY FOR LOST GAS BECAUSE IT IS GOING AFTER GAS METER. HE WANTS PHILADELPHIA GAS WORKS TO COUNT LOST CCF'S BY ACCIDENT WITH PRICES WHICH WAS ON NOVEMBER 15 OF 2000. |
| F-00970598 | Closed | 9/12/2001 | COMPLAINANT STATES HAS RESIDED AT PROPERTY ONLY ONE DAY PER WEEK FOR THE PAST THREE YEARS. SINCE 1982 HAS LIVED IN THIS HOUSE ALONE AND WORK FULL TIME SO NO ONE IS HOME ALL DAY. HAS PAID ALL ESTIMATED BILLS. SINCE THE CUBIC FEET OF THE ESTIMATED READINGS IS MORE THAN THE ACTUAL READING, HE FEELS THAT PGW OWES HIM MONEY AND THAT THIS BILL IS AN ERROR ON THEIR PART. HE HAS REQUEST- ED, VIA FACSIMILE, ALL READING ESTIMATES AND BILLS SINCE 1992, WHEN HIS METER WAS REPLACED, FROM PGW BUT HAVE NOT RECEIVED A RESPONSE. HE WANTS THE PUC TO FORCE PGW TO REVIEW THEIR RECORDS, SHOW PROOF (IF ANY) OF MONIES OWED OR REFUND MONIES DUE. |
| C-20016125 | Closed | 9/10/2001 | COMPLAINANT STATES THE MARKET PRICE FOR GAS IS AND HAS BEEN IN THE AREA OF .3 PER UNIT. PHILADELPHIA GAS WORKS IS AND HAS BEEN CHARGING .66 PER UNIT OR 100% HIGHER THAN THE MARKET PRICE. HE FEELS THAT THE PUC SHOULD DEMAND THAT PHILADELPHIA GAS WORKS LOWER THEIR PRICE PER UNIT OF GAS. |
| Z-00922682 | Closed | 9/10/2001 | COMPLAINANT STATES SHE CAN'T AFFORD WHAT THEY CHARGEE. SHE CURRENTLY HAS AN OUTSTANDING BALANCE FROM LAST WINTER, BUT SHE IS PAYING THE MOST SHE CAN PAY A MONTH. SHE WANTS THE PUC TO TELL THE COMPANY THAT SHE ONLY LIVES ON ONE PAYCHECK A MONTH AND THAT SHE CAN ONLY AFFORD $200 A MONTH. |
| C-20016168 | Closed | 9/10/2001 | COMPLAINANT STATES THAT SHE HAD NOT RECEIVED A BILL FROM THIS COMPANY IN TWO YEARS THEN WAS SENT A BILL FOR $4,000.00. |
| C-20016152 | Closed | 9/10/2001 | COMPLAINANT STATES THEY HAVE A PROBLEM WITH TO HIGH OF GAS BILLS. THEY FILL THEY HAVE BEEN OVER CHARGED AND ARE REQUESTING A REFUND. |
| F-00992121 | Closed | 9/10/2001 | COMPLAINANT STATES COMPLAINT IS THAT HE CALLED PGW IN JANUARY TO GET AN AMR INSTALLED. DUE TO THE ESTIMATED BILL THAT HE RECEIVED AND PAID IN FULL IN JANUARY 9, 2001, THE ESTIMATED BILL METER READ WAS 4674 WHICH WAS EXTREMELY EXAGGERATED. THE AMR WAS INSTALLED ON FEBRUARY 20, 2001 AND THE SERVICE PERSON TOOK ANOTHER READING AT (1650). PGW IS CLAIMING THAT THEY HAVE NOT READ HIS METER IN 117 MONTHS. ONCE HE RECEIVED A BILL, HE REQUESTED A REFUND PAYMENT. THAT IS WHEN HE RECEIVED ANOTHER BILL STATING THAT HE OWED PGW $7,376.86. HE IS NOW APPEALING THE JUDGEMENT OF THE PUC STATING THAT HE IS TO PAY A MONTHLY BUDGET OF $155 PLUS $45 TOWARDS PAST DUE BALANCES. HE WANTS HELP WITH HIS SITUATION. |
| C-20016159 | Closed | 9/10/2001 | COMPLAINANT STATES HE HAS BEEN OVER CHARGED AND HAS COOPERATION WITH THE GAS COMPANY. HE STATES HE WANTS A HEARING BEFORE THE PUC. |
| Z-00936325 | Closed | 9/10/2001 | COMPLAINANT STATES THE BILL IS TOO HIGH, HE CAN NOT PAY THAT MUCH. HE FEELS THAT SOMETHING IS WRONG WITH HIS METER. |
Showing results 7201 - 7225 of 7484
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