Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20016119 | Closed | 9/7/2001 | COMPLAINANT STATES IN OCTOBER OF 2000, HIS GAS BILL WAS $800. HE DOESN'T COOK WITH GAS ONLY HEAT AND HOT WATER. HE TURNED HIS HEAT DOWN TO 65 AND LESS DURING THE DAY BECAUSE HE WORKS. HE STATES HE CAN'T AFFORD TO PAY $325 A MONTH. HE WANTS THE PUC TO INVESTIGATE HIS BILL AND TO HAVE A BUDGET HE CAN DEAL WITH. |
| C-20016144 | Closed | 9/6/2001 | COMPLAINANT STATES THAT SHE WAS PUT ON A BUDGET WITHOUT OUT HER PERMISSION. SHE STATES THERE IS A PROBLEM PAYING LIKE THIS SINCE SHE IS A SINGLE PARENT. COMPLAINANT STATES DUE TO THIS SHE HAS BEEN OVER CHARGED AND WOULD LIKE TO BE REIMBURSED FOR THE OVER CHARGE. |
| C-20016112 | Closed | 9/5/2001 | COMPLAINANT STATES THEY DID NOT CREDIT HER ACCOUNT $440 AND HER BILLS ARE EXCESSIVELY HIGH. SHE JUST RECEIVED A BILL FOR THE AMOUNT OF SEPTEMBER FOR THE AMOUNT OF $1,898.36. SHE WOULD LIKE TO SCHEDULE A HEARING DATE. |
| C-20016109 | Closed | 9/4/2001 | COMPLAINANT STATES THAT PGW HAS REFUSED TO SUPPLY GAS TO RESIDENTS AT 1522 WALNUT ST. THEY STATE THAT HE DIDN'T HAVE THE PROPER PAPERS TO SHOW THAT HE DIDN'T LIVE THERE. HE STATES THAT HE RENTED THE PROPERTY TO MR CHARLES WALKER. HE WANTS THE PUC TO HELP HIM OBTAIN GAS SERVICE, AND INVESTIGATE WHY PGW REFUSES TO SUPPLY GAS TO HIS TENANT. |
| F-00974684 | Closed | 9/4/2001 | COMPLAINANT STATES THAT PGW HAS OVERBILLED HIM. HE WANTS THE PUC TO INVESTI- GATE HIS COMPLAINT. |
| C-20016098 | Closed | 8/31/2001 | COMPLAINANT STATES THAT THE SERVICE FROM HER PREVIOUS ADDRESS WAS NEVER SHUT OFF AS SHE HAD REQUESTED WHEN SHE MOVED. SHE STATES THAT SOMEONE ELSE RAN UP HER BILL TO $1500.00, AND IT IS AFFECTING HER CREDIT. SHE STATES THAT PGW SHOULD NOT HOLD HER RESPONSIBLE FOR SOMEONE ELSE'S USAGE. SHE WANTS THE PUC TO INVESTIGATE HER COMPLAINT, MAKE PGW ADJUST HER BALANCE, AND MAKE PGW BILL THE PRESENT OCCUPANT. |
| F-00833864 | Closed | 8/30/2001 | COMPLAINANT STATES COMPLAINT IS OVERBILLING WITHOUT PROOF OF USAGE. THE CURRENT AND PREVIOUS USAGE INDICATES NO BILLING HIGHER THAN $150 EVER. COMP- LAINANT WANTS THE PUC TO REDUCE THE BILL BACK TO PRIOR OR ESTIMATED BILL- ING PLAN, REDUCE MONTHLY ESTIMATED BILLING PLAN TO $90 A MONTH FROM THE EXCE- SSIVE $130 CURRENTLY REQUIRED. |
| C-20016100 | Closed | 8/30/2001 | COMPLAINANT STATES THAT SHE CAN'T AFFORD HER GAS BILL. SHE CLAIMS THAT HER BILL IS VERY HIGH BECAUSE PGW DID NOT BILL HER FROM 9/12/1998 TO 2/10/00. SHE WANTS THE PUC TO MAKE PGW CHECK HER METER, AND HELP HER SET UP LOWER PAYMENTS. |
| C-20016093 | Closed | 8/30/2001 | COMPLAINANT STATES SHE IS DISPUTING THE AMOUNT SHE IS BEING CHARGED. HER GAS BILLS HAVE DOUBLED. SHE STATES SHE LIVES ALONE AND HER BILLS ARE OVER $400 A MONTH. SHE WOULD LIKE A REFUND OF THE MONEY THAT SHE WAS OVERCHARGED. |
| F-00912588 | Closed | 8/29/2001 | COMPLAINANT STATES PGW CLAIMS THAT THE NEW AUTOMATIC READER INSTALLED AT 1518 WIDENER WAS SET INCORRECTLY, HENCE THE READINGS FOR THE YEAR 1999 WERE UNDER- ESTIMATED. A PROPER EXPLANATION WAS NOT SUBMITTED WITH THE $410.86 BILL THAT WAS MAILED IN JUNE OF 2000. UPON SEVERAL OCCASSIONS DURING PHONE CONVERSAT- IONS ABOUT THE CHARGES, A CLEAR DESCRIPTION OF THE CHARGES WASN'T DISCUSSED, BECAUSE PROPER DOCUMENTATION WAS NOT NOTED IN THE FILES. SHE WANTS THE PUC TO SHOW THAT PGW CAN PROVIDE CORRECT AND SUBSTANTIAL DOCUMENTATION TO WARRANT PAYMENT OF THIS DISPUTED BILL. |
| F-00889528 | Closed | 8/29/2001 | COMPLAINANT STATES THE RESIDENCE AT 611 EAST COURTLAND STREET, PHILADELPHIA HAS BEEN GIVEN ESTIMATED BILLS FOR 24 MONTHS. HE HAS ATTACHED COPIES OF PAST BILLS THAT FROM EACH MONTH THE GAS COMPANY HAS ESTIMATED HIS BILLS TOO HIGH. HE STATES IT IS IMPOSSIBLE FOR A HOUSEHOLD TO USE $558.85 WORTH OF GAS IN ONE MONTH. HE WANTS THE PUC TO GET THESE CHARGES DROPPED. HE ALSO WANTS THE PUC TO COMPARE HIS LAST YEAR BILL TO THIS YEAR CURRENT BILL. |
| C-20016080 | Closed | 8/29/2001 | COMPLAINANT STATES THAT HE FEELS THAT HE MAY HAVE BEEN OVERCHARGED, AND HIS PAYMENTS ARE TOO HIGH. HE WANTS THE PUC TO SET UP PAYMENT ARRANGEMENTS FOR HIM IN WHICH HE PAYS HIS CURRENT BILL PLUS $40.00 ON THE ARREARAGE UNTIL THE BALANCE IS PAID OFF. HE ALSO WANTS THE PUC TO MAKE PGW INSTALL A NEW METER. |
| Z-00943912 | Closed | 8/28/2001 | COMPLAINANT STATES THAT HER GAS BILL IS TOO HIGH. SHE WANTS THE PUC TO EX- PLAIN IN WRITING WHY HER BILL JUMPED FROM $100.00 TO $1200.00 IN 3 MONTHS, AND SHE WANTS THE PUC TO HELP HER SET UP PAYMENT ARRANGEMENTS. |
| C-20016070 | Closed | 8/27/2001 | COMPLAINANT STATES THAT WHEN SHE MOVED INTO HER APARTMENT, GAS WAS INCLUDED IN HER RENT PAYMENTS. ONE MONTH LATER, THE LANDLORD INFORMED HER THAT SHE WOULD HAVE TO PAY FOR THE GAS. THEY WENT TO COURT ABOUT IT, AND THE JUDGE STATED THAT SINCE SHE HAD A MONTHLY LEASE, HE COULD CHANGE THE AGREEMENT. THE JUDGE AWARDED HIM $289.00 TO BE PUT TOWARDS THE $500.00 GAS BILL, AND HAD PGW PUT THE ACCOUNT IN HER NAME. SHE STATES THAT THE LANDLORD NEVER PAID THE $500.00 BILL, SO SERVICE WAS TERMINATED IN 12/2000. SHE STATES THAT PGW FORCED HER TO PAY $151.00 AND SIGN AN AGREEMENT STATING THAT SHE WAS RESPONSIBLE FOR THE GAS WHICH WAS $700.00, $500.00 OF WHICH WAS THE LANDLORD'S RESPONSIBILITY. SHE WANTS THE PUC TO CONDUCT A HEARING TO DETERMINE THE CORRECT AMOUNT SHE OWES TO PGW. |
| F-00913620 | Closed | 8/27/2001 | COMPLAINANT STATES THAT HER GAS BILL JUMPED FROM $484.00 TO $1500.00. SHE STATES THAT WHEN THEY CHANGED HER METER, HER BILL WENT DOWN. SHE WANTS THE PUC TO INVESTIGATE HER COMPLAINT AND MAKE PGW ADJUST HER BALANCE. |
| F-00911800 | Closed | 8/27/2001 | COMPLAINANT STATES THAT HE RECEIVED A BILL FOR $8000.00 FROM PGW. HE STATES THAT WHEN AMRS WERE INSTALLED IN HIS AREA, THE PGW TECHNICIAN WHO HAD TAKEN HIS READINGS STOPPED COMING AROUND. THEY ALSO STOPPED TAKING HIS MANDATORY 6 MONTH READINGS. HE STATES THAT PGW COULD MAKE AN APPOINTMENT AT ANY TIME TO ENTER HIS HOME TO TAKE A READING IN THE 4 YEARS SINCE THIS HAPPENED. HE WANTS THE PUC TO PROHIBIT PECO FROM CHARGING HIM FOR HIS OLD USAGE, AND MAKE THEM REDUCE HIS BALANCE BY $8000.00. |
| F-00875836 | Closed | 8/27/2001 | COMPLAINANT STATES THAT SHE HAS BEEN CHARGED AN EXORBITANT USAGE AMOUNT. SHE DISAGREES WITH PGW'S AMOUNT, AND THINKS THAT SHE MIGHT HAVE A FOREIGN LOAD PROBLEM. SHE STATES THAT SHE IS FRUGAL WITH HER USAGE, AND THAT THEY CHARGE HER THE SAME AMOUNT AS THEY CHARGE HOMEOWNERS WHO HEAT THE WHOLE HOUSE. SHE STATES THAT IT IS UNFAIR OF PGW TO ESTIMATE BILLS, AND SHE WANTS THEM TO CAL- CULATE WHAT SHE USED BASED ON WHAT THEY RECORD FROM THE NEW METERS ON THE STREET BEFORE PRICES SOARED. SHE WANTS THE PUC TO REVIEW HER BILLING RECORDS AND MAKE PGW ADJUST HER BILL. |
| C-20016069 | Closed | 8/27/2001 | COMPLAINANT STATES THAT SHE CAN'T AFFORD TO PAY HER GAS BILLS. SHE WANTS THE PUC TO HELP HER MAKE PAYMENT ARRANGEMENTS. |
| Z-00965755 | Closed | 8/24/2001 | COMPLAINANT STATES SHE HAS BEEN HAVING A PROBLEM WITH SINCE 1995/1996 AT 3630 NORTH 22ND STREET. SHE ASKED THEM TO INVESTIGATE BECAUSE THE BILL WAS SO HIGH PER MONTH. SHE FEELS THAT PGW DID NOT TREAT HER AS A VALUED CUSTOMER THEN AND NOT NOW. SHE WOULD LIKE THE PUC TO FIND OUT WHY NOTHING WAS DONE ABOUT HER COMPLAINT IN 1996 IN WHICH A JUDGEMENT WAS FILED AGAINSTER HER AND PGW DIDN'T DO ANYTHING TO RESOLVE IT BEFORE THAT HAPPENED. |
| F-00857796 | Closed | 8/23/2001 | COMPLAINANT STATES PGW UNDERESTIMATED HIS BILLS AND FAILED TO OBTAIN AN ACCU- RATE READING DURING THIS PERIOD. HE FEELS PGW SHOULD BE RESPONSIBLE FOR THE ENTIRE AMOUNT OF THE BILL, AS THIS WAS THEIR DOING & NO FAULT OF HIS. HE WANTS PGW TO ERASE OR AT LEAST GRANT HIM A LARGER CREDIT THAN $110. |
| F-00931288 | Closed | 8/23/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS PUT IN A NEW METER AT 7531 WATSON STREET 2ND FLOOR. THEREAFTER, THE BILL WENT UP TO $680 & FOR GAS. AN INQUI- RY TO PGW ABOUT THIS AMOUNT LED TO AN ANSWER THAT THIS WAS FOR GAS USED, NOT BILLED TO THE RESIDENCE. SHE STATES THE PUC AND PGW HAS NEVER STATED AT WHAT RATE THE PAST USAGE HAS BEEN BILLED AT FOR THIS BILL. SHE WANTS THE PUC TO INVESTIGATE AS TO WHAT RATE, THE OUTSTANDING PAST USED GAS BILL WAS BILLED AT AND INVESTIGATE AS TO WHAT A TWO BEDROOM 2ND FLOOR APARTMENT GAS USAGE SHOULD BE. |
| C-20016053 | Closed | 8/22/2001 | COMPLAINANT STATES THAT PGW SENT THEM A BILL FOR UNDERESTIMATED CHARGES FOR THE LAST 2 YEARS. THEY CHARGED THEM THE NEW RATE PLUS LATE FEES FOR THIS USAGE. PGW CLAIMS THAT THEY WERE UNABLE TO GAIN ACCESS TO THE PROPERTY TO READ THE METER, BUT THE COMPLAINANTS CLAIM THAT THIS IS FALSE BECAUSE THEY NOTED EACH TIME THEY READ THE METER ON THEIR CALENDAR. COMPLAINANTS WANT THE PUC TO FIND OUT WHY THEIR BILLS ARE SO HIGH, AND MAKE PGW ADJUST THEIR BILL. |
| F-00889612 | Closed | 8/22/2001 | COMPLAINANT STATES DURING THE SUMMER OF 2000, HER GAS BILL SOARED FROM LESS THAN $100 TO MORE THAN $3,000 FOR ONE MONTH TO THE OTHER. SHE CONSTANTLY RECEIVES "ESTIMATED GAS BILLS". SHE REQUESTED A NEW METER. THREE DIFFERENT TEAMS CAME OUT AND SHE STILL DOES NOT HAVE A NEW METER. SHE WANTS THE PUC TO INSTALL A NEW METER, ERADICATE THE GAS BILL AND RETURN HER MONEY FOR THE ESCALATED BILL OF $3,000. |
| F-00971070 | Closed | 8/22/2001 | COMPLAINANT STATES FROM THE TIME THAT THEY MOVED AND THE TIME THAT THEY REMOVED THE METER, FROM THIS HOUSE, HIS BILL SHOULD NOT HAVE BEEN THAT HIGH. WHAT THEY DID WAS CHARGE HIM FROM THE TIME SOMEONE ELSE LIVED THERE. |
| C-20016052 | Closed | 8/21/2001 | COMPLAINANT STATES THAT SHE CAN'T AFFORD HER BUDGET PAYMENTS. SHE WANTS THE PUC TO LOWER THEM. |
Showing results 7226 - 7250 of 7484
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