Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20015946 | Closed | 7/30/2001 | COMPLAINANT STATES THAT SHE CAN'T AFFORD TO PAY $250.00 MONTHLY FOR GAS. SHE WANTS THE PUC TO HELP HER LOWER HER PAYMENTS. |
| Z-00961803 | Closed | 7/26/2001 | COMPLAINANT STATES THAT SHE CAN'T AFFORD TO PAY HER GAS BILLS. SHE WANTS THE PUC TO LOWER HER PAYMENTS. |
| F-00918904 | Pending Appeal to Courts | 7/25/2001 | COMPLAINANT STATES THAT SHE WAS BILLED FOR MONEY THAT SHE DOESN'T OWE. SHE STATES THAT SHE WAS GETTING ESTIMATED BILLS FROM 12/7/96 TO 5/26/97. SHE STATES THAT PGW DID AN ACTUAL METER READING ON 5/26/97. SHE STATES THAT THE GAS USED WAS $500.08. SHE PAID PGW $850.00 DURING THAT PERIOD, BUT ONLY USED $500.08 WORTH OF GAS. WHEN SHE CALLED THEM, PGW COULD NOT JUSTIFY THE BILL. SHE WANTS THE PUC TO MAKE PGW CREDIT HER ACCOUNT FOR $349.92, AND STOP OVER- CHARGING HER. |
| C-20015899 | Closed | 7/17/2001 | COMPLAINANT STATES THAT SHE EXPECTED TO GET A CREDIT ON HER ACCOUNT WHEN SHE HAD AN AMR METER INSTALLED, BECAUSE PGW HAD ALWAYS OVERESTIMATED HER BILLS. SHE RECEIVED A BILL FOR $6317.81. AFTER MANY CALLS TO PGW, THEY ADJUSTED IT TO $863.50. SHE DISPUTES THIS AMOUNT, AND IS SURE THAT SHE SHOULD GET A CREDIT BECAUSE SHE IS RARELY HOME, DOESN'T COOK OR USE HOT WATER, AND KEEPS THE HOUSE COLD. SHE STATES THAT THE USAGE ON HER CURRENT BILLS IS DRASTIC- ALLY LOWER THAN THE ESTIMATES USED ON LAST YEAR'S BILLS. SHE WANTS THE PUC TO MAKE PGW CREDIT HER ACCOUNT FOR ALL THE OVERCHARGES. |
| C-20015876 | Closed | 7/17/2001 | COMPLAINANT STATES THAT HER BILLS FROM BOTH PGW AND PECO ARE HIGHER THAN HER ACTUAL USAGE. SHE WOULD LIKE THE PUC TO INVESTIGATE BOTH PGW AND PECO REGAR- DING OVERCHARGES. |
| C-20015872 | Closed | 7/13/2001 | COMPLAINANT STATES THAT THE CHURCH'S GAS BILLS HAVE ALWAYS BEEN HIGHER THAN SHE THOUGHT POSSIBLE. SHE STATES THAT THEY ONLY HAVE HEAT IN 1 AND 1/2 ROOMS, THEY DON'T HAVE A HOT WATER TANK, AND THEY DON'T COOK ANY MEALS AT CHURCH. SHE WANTS THE PUC TO HELP HER GET A STUDY OF THE BUILDING HEATING NEEDS AND USAGE, AND TO HELP HER FIGURE OUT WHY THE BILLS ARE SO HIGH. |
| C-20015871 | Closed | 7/13/2001 | COMPLAINANT STATES THAT HER MARCH 2, 2001 GAS BILL WAS RIDICULOUSLY HIGH. SHE STATES THAT THE TOTAL CAME TO $16000.00, AND SHE COULD NOT PAY THIS. SHE WORKED OUT AN ARRANGEMENT WITH PGW, BUT PGW DID NOT LIVE UP TO ITS END OF THE BARGAIN AND SENT HER A TERMINATION NOTICE. SHE STATES THAT SHE TRIED FOR ONE MONTH TO CALL PGW TO NO AVAIL. SHE STATES THAT SHE HAS BEEN PAYING PART OF EVERY BILL THAT COMES IN, AND THEY CONTINUE TO HARASS HER. SHE WANTS THE PUC TO HELP HER REDUCE HER BILL AND THEN BE PUT ON A PAYMENT PLAN AS HER BILL IS NOW OVER $36000.00. |
| C-20015866 | Closed | 7/12/2001 | COMPLAINANT STATES THAT PGW'S BAD CUSTOMER SERVICE AND BUSINESS PRACTISES HAVE CAUSED HARDSHIP TO HIS COMPANY. HE STATES THAT HIS METER IS NOT FUNCT- IONING PROPERLY, AND THOUGH HE REQUESTED TO BE NOTIFIED WHEN THEY COME TO READ THE METER, THEY DO NOT. THEY WANT THE PUC TO MAKE PGW INSTALL A NEW METER WITH A CALIBRATION CERTIFICATE, AND WANT THE PUC TO MONITOR THEIR READ- INGS FOR 6 MONTHS. THEY ALSO WANT AN EXTENDED PAYMENT PLAN OF $200.00 PER MONTH, THEY WANT TO NEGOTIATE A NEW COMMERCIAL RATE TO LOWER THEIR MONTHLY BASIS, AND THEY WANT A HEARING IN PHILADELPHIA. |
| F-00815651 | Closed | 7/11/2001 | COMPLAINANT STATES THAT SHE DIDN'T APPLY FOR, SIGN FOR OR REQUEST GAS TO BE TURNED ON AT 2514 N 3OTH ST. SHE STATES THAT SHE WAS LIVING AT 2518, AND RECEIVING AND PAYING FOR GAS THERE. SHE ALSO STATES THAT SHE NEVER RECEIVED A BILL CONCERNING THIS, AND THEY JUST ATTACHED IT TO THE OTHER ONE. SHE STA- TES THAT SHE DOESN'T OWE THIS BILL OR ANY LATE CHARGES ON IT. SHE WANTS THE PUC TO MAKE PGW SEND THE BILL TO WHOM IT BELONGS, AND CREDIT HER ACCOUNT. |
| F-00917741 | Closed | 7/10/2001 | COMPLAINANT STATES THAT HE WAS CHARGED $541.00 FOR $300.00 WORTH OF USAGE. HE WANTS THE PUC TO EITHER MAKE PGW CREDIT HIS ACCOUNT $241.00, OR PROHIBIT ANY COLLECTION ATTEMPTS ON THIS MONEY, AND SEND HIM WRITTEN CONFIRMATION OF THE DECISION. |
| C-20015847 | Closed | 7/9/2001 | COMPLAINANT STATES THAT PGW IS NOT PROVIDING HER WITH INFORMATION REGARDING HER ACCOUNT. SHE STATES THAT SHE RECEIVES BILLS, BUT IS UNABLE TO GET A CLEAR EXPLANATION OF THE CHARGES. SHE STATES THAT PGW ADDED MORE MONEY TO HER BALANCE JUST AS SHE WAS ABOUT TO PAY IT OFF, CLAIMING THAT IT WAS IN A "FROZEN" STATUS. THIS DOESN'T MAKE SENSE TO HER, BECAUSE HER ACCOUNT WAS ACTIVE AT THE TIME. SHE WANTS THE PUC TO INVESTIGATE WHY PGW IS CHARGING HER THESE EXTRA AMOUNTS, AND SHE WANTS THE PUC TO MAKE SURE THAT THEIR ACTIONS ARE CORRECT. |
| C-20015837 | Closed | 7/5/2001 | COMPLAINANT STATES THAT HER GAS BILL IS EXTREMELY HIGH. SHE STATES THAT SHE HAS CONTACTED PGW SEVERAL TIMES ABOUT IT. SHE WANTS THE PUC TO CHECK HER RECORDS TO SEE WHAT HER BALANCE SHOULD BE, AND HELP HER SET UP PAYMENT ARRAN- GEMENTS. |
| Z-00942442 | Closed | 7/2/2001 | COMPLAINANT STATES THAT HER BUDGET IS TOO HIGH. SHE IS HAVING FINANCIAL DIF- FICULTIES AND WANTS THE PUC TO LOWER HER PAYMENTS. |
| Z-00921675 | Closed | 7/2/2001 | COMPLAINANT STATES THAT HER GAS BILLS ARE TOO HIGH FOR HER APARTMENT. SHE STATES THAT THE LANDLORD PUT AN OVERSIZED HEATER IN, AND SHE HAS BEEN FIGHT- ING HER GAS BILL FOR 7 YEARS. SHE STATES THAT THERE IS NO WAY THAT SHE IS USING THE AMOUNT OF GAS THAT SHE IS PAYING FOR, AND SHE WANTS THE PUC TO FIND OUT WHY HER GAS BILLS ARE SO HIGH. |
| C-20015810 | Closed | 6/28/2001 | COMPLAINANT IS HAVING BILLING PROBLEMS WITH PGW. SHE STATES THAT SHE NEEDS HER SERVICE DUE TO HEALTH PROBLEMS, AND WANTS TO PAY HER BILL. SHE WANTS THE PUC TO INVESTIGATE HER ACCOUNT, AND SET UP PAYMENT ARRANGEMENTS. |
| C-20015809 | Closed | 6/28/2001 | COMPLAINANT STATES THAT HIS AMR METER'S SIGNAL IS INTERFERING WITH HIS TV RECEPTION. HE WANTS TO KNOW THE SPECIFICATIONS ON THIS AMR. HE STATES THAT IF PGW CANNOT PROVIDE HIM WITH THIS INFORMATION, HE WILL INSIST THAT THEY REMOVE IT AT PGW'S EXPENSE. HE ALSO STATES THAT THE METER WAS PLACED WITHOUT HIS KNOWLEDGE OR PERMISSION. |
| F-00915268 | Closed | 6/25/2001 | COMPLAINANT STATES THAT HE WAS INCORRECTLY BILLED BY PGW. HE STATES THAT THEY CONTINUED TO BILL HIM FOR GAS AT HIS PREVIOUS APARTMENT, AFTER HE MOVED. HE TRIED TO WORK THIS OUT WITH PGW, BUT EVEN THOUGH HE PROVIDED EVIDENCE THAT HE HAD MOVED, THEY STILL SENT HIM A FINAL BILL. HE WANTS THE PUC TO MAKE PGW CREDIT HIS ACCOUNT FOR THE FINAL BALANCE, AND STRAIGHTEN THIS MATTER OUT. |
| C-20015781 | Closed | 6/22/2001 | COMPLAINANT STATES THAT PGW SENT HER A BILL FOR $3500.00 FOR HER LATE HUS- BAND'S HOME. SHE STATES THAT SHE MOVED FROM THE PREMISES IN 1993 WHEN THEY SEPARATED, AND SO SHE IS NOT RESPONSIBLE FOR THIS BILL. SHE STATES THAT HER DIED IN AUGUST 2000, AND THE HOME WAS VACANT UNTIL SOLD IN APRIL 2001. SHE STATES THAT THE METER MAY BE DEFECTIVE, AS HER HUSBAND COULD NOT HAVE USED THAT MUCH GAS. COMPLAINANT WANTS THE PUC TO MAKE PGW REMOVE $3500.00 FROM HER BILL. |
| Z-00918339 | Closed | 6/20/2001 | COMPLAINANT STATES THAT PGW IS HOLDING HER ACCOUNTABLE FOR ANOTHER PERSON'S GAS BILL THAT WAS INCURRED WHEN THEY WERE LIVING TOGETHER. SHE STATES THAT SHE HAD THE ACCOUNT SWITCHED TO HER NAME, AND PGW WANTS HER TO PAY THE WHOLE BILL. SHE WANTS THE PUC TO MAKE PGW BILL HER FOR HALF OF THE CHARGES. |
| F-00928856 | Closed | 6/18/2001 | COMPLAINANT STATES THAT HE WAS NEVER NOTIFIED BY PGW THAT THERE WAS A 20% DISCOUNT FOR CUSTOMERS OVER 65. HE FOUND THIS OUT ON 6/17/99 IN AN ARTICLE OF THE PHILADELPHIA INQUIRER, 2 YEARS AFTER HE HAD TURNED 65. HE WANTS THE PUC TO MAKE PGW ISSUE A CREDIT PLUS INTEREST RETROACTIVE TO 6/17/99. |
| C-00015643 | Closed | 6/18/2001 | COMPLAINANT STATES THAT PGW REFUSED TO ACCEPT HIS PAYMENT OF $693.75 TO CLOSE HIS ACCOUNT. HE WANTS THE PUC TO MAKE PGW ADJUST HIS ACCOUNT. |
| C-00015635 | Closed | 6/18/2001 | COMPLAINANT STATES THAT A FEW YEARS AGO, THERE WAS A TIME PERIOD IN WHICH PGW WAS NOT READING HER METER AND SHE WAS PAYING ESTIMATED BILLS. THEY THEN IN- STALLED A NEW METER AND BILLED HER FOR $2530.00. SHE THEN ARRANGED A BUDGET TO PAY IT OFF. SHE STATES THAT PGW HAS BROKEN THE CONTRACT 4-5 TIMES, TELL- ING HER TO SEND 2 CHECKS IN EACH MONTH, THEN TELLING HER THAT THERE WAS A WAS A COMPUTER ERROR BECAUSE SHE WAS SENDING TOO MUCH MONEY. SHE NOW QUES- TIONS WHETHER HER $2530.00 BILL WAS CORRECT, AND WANTS THE PUC TO MAKE PGW PROVE THAT THEY BILLED HER CORRECTLY. |
| C-00015598 | Closed | 6/13/2001 | COMPLAINANT STATES INVOICE STATES THAT OWES FOR THE YAR 1999,2000, 2001. THE CARRY OVER RATES OF 1999 AND 2000 INTO THE 2001 YEAR RATE WOULD BE INCOR- RECT. ALSO, IS QUESTIONING THE AMOUNT CHARGED IN THE 1999, AND 2000. THE ESTIMATION INVOICES OVER THIS LONG PERIOD WERE CONSIDERED TO BE CORRECT. WHY IS THERE SUCH A HUGE DIFFERENCE IN THE TOTAL AT THE PRESENT TIME. SINCE COMPLAINANT PAID INVOICES EACH MONTH, WHY WERE WE NOT NOTIFIED AT THE END OF EACH YEAR IF THERE WAS A BALANCE DUE. |
| C-00015594 | Closed | 6/11/2001 | COMPLAINANT STATES THIS COMPLAINT BEGAN AS A RESULT OF AN ATTEMPT BY HERSELF TO FULFILL AN OBLIGATION AND RESPONSIBLITY THAT OF PAYING HER FINAL GAS BILL TO PHILADELPHIA GAS WORKS. HOWEVER, IT CONTINUES BECAUSE PGW SAW AND GRASPED THE MOMENT OF OPPORTUNITY TO FULFILL THEIR ULTIMATE GOAL THAT OF; FINANCIAL GAIN/REWARD TO BE ACCOMPLISHED BY AN MEANS NECESSARY. SHE WANTS PGW LIABLE FOR ALL BILLS UP TO THE PERIOD OF 8/01. |
| C-00015560 | Closed | 6/7/2001 | COMPLAINANT STATES HE SPOKE TO A REPRESENTATIVE AT PHILADELPHIA GAS WORKS 1137 CHESTNUT STREET IN NOVEMBER AND DECEMBER OF 2000, HE PROCESSED HIS LILEAP GRANT AND STATED TO HIM THAT HE WILL ALSO PROCESS HIS CRISIS GRANT. HE CONTINUED TO CALL AND RECEIVE E-MAILS TO PGW. HE WAS UNDER VERBAL IMPRE- SSION THAT THE GAS COMPANY CAN PROCESS BOTH GRANTS TO HELP THE PUBLIC. HE STATES HE IS ON A FIXED INCOME AND HE DOESN'T HAVE ANY MONIES TO PAY HIS BILLS. |
Showing results 7276 - 7300 of 7484
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