Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00015184 | Closed | 3/29/2001 | COMPLAINANT STATES SHE CAN'T NEARLY AFFORD TO PAY HER GAS BILL. SHE IS SING- LE, IN A ONE ROOM APARTMENT. SHE KEEPS HER HEAT TO A LOW TEMPERATURE (SHE IS FREEZING ALL THE TIME). SHE STATES SHE HARDLY COOKS, IS HARDLY AT HOME, AND HER BILL IS $300 PER MONTH. SHE WANTS THE PUC TO GET PHILADELPHIA GAS WORKS TO HELP HER OUT (THE CONSUMERS). SHE STATES SHE WILL PAY HER BILL AS SHE CAN. |
| C-00015185 | Closed | 3/29/2001 | COMPLAINANT STATES SHE HAS MADE THREE PAYMENTS SINCE GAS WAS CUT OFF IN OCTO- BER 2000. THE GAS BILL IS THE SAME AMOUNT OR MORE THEN IT WAS CUT OFF. ALL THE THREE GAS PAYMENTS HAVE BEEN MADE TO THE GAS COMPANY OF $50 EACH. SHE STATES SHE NEEDS HER GAS ON IT SEEMS IMPOSSIBLE TO GET THROUGH TO THE GAS COMPANY. |
| Z-00877233 | Closed | 3/22/2001 | COMPLAINANT STATES AFTER CALLING PHILADELPHIA GAS WORKS ABOUT A $94 GAS BILL DUE 12/6/00. THE FIRST PERSON (DONALD) WOULDN'T DO ANYTHING. HE CALLED AGAIN AND GOT DANIEL. AFTER TWO MORE WEEKS HE RECEIVED A BILL FOR $689.00. HE STATES SINCE THIS OCCURRED IN 1997 BY THE GAS COMPANY EMPLOYEE HE FEELS HE SHOULD NOT BE CHARGED TO HIM. |
| C-00015160 | Closed | 3/22/2001 | COMPLAINANT STATES THEY ARE A VERY SMALL NON-PROFIT FAITH BASED ORGANIZATION AND HAS A PROPERTY AT 1925 HARRISON STREET, WHICH IS BEING USED AS A LOW-INC- OME HOUSING AND IS PART OF THEIR DRUG & ALCOHOL RELAPSE PREVENTION PROGRAM. THEY CURRENTLY HAVE A TENANT RESIDING AT THIS ADDRESS. THEY CONTACTED PGW BECAUSE THEY HAD NOT BEEN RECEIVING ANY BILLS FOR THIS PROPERTY. PGW READ THE METER AND USED AN ACTUAL READING FROM 4/1/00 TO THE CURRENT 2/3/01. THIS RESULTED IN A BILL OF APPROXIMATELY $1,600. THEY ARE REQUESTING THAT PGW JUSTIFY THE AMOUNT OF THEIR REQUESTED BILL. |
| C-00015125 | Closed | 3/19/2001 | COMPLAINANT STATES HE STATES PGW IS USING A STARTING INDEX NUMBER OF 4872, WHICH REPRESENTS THE LAST READING TAKEN IN APRIL OF 1992. THIS READING WAS TAKEN FOR A PAST TENANT OF THIS PROPERTY, WHEN THIS OWNER OR TENANT REQUESTED A SHUT OFF. ON 9/3/99, PGW REMOVED A PADLOCK FROM HIS METER AND TURNED ON HIS GAS, HOWEVER, THEY FAILED TO TAKE A READING AT THIS TIME. HE STATES HE TOOK READING OF METER AND THE NUMBER WAS 10285. HE STATES HE FEELS THAT THE PREVIOUS TENANT WAS USING GAS WITHOUT PGW KNOWLEDGE. HE IS ASKING THE PUC TO REQUEST THAT PGW PRESENT A HARD COPY OF THE READING OF 9/3/99. |
| C-00015126 | Closed | 3/19/2001 | COMPLAINANT STATES COMPLAINT IS THE BILLING - OUTSTANDING BALANCE, HE USED ONLY COOKING GAS. HE WANTS A NEW METER TO BE INSTALLED AND TO GET ACCURATE READINGS. |
| C-00015111 | Closed | 3/16/2001 | COMPLAINANT STATES THE CHARGE IS TOO MUCH, LOWER IT, SO IT CAN STAY IN HIS BUDGET. |
| C-00015109 | Closed | 3/15/2001 | COMPLAINANT STATES HER GAS BILL IS EXTREMELY EXPENSIVE GIVEN THE AMOUNT OF GAS SHE USES TO HEAT HER HOME AND COOK. SHE STATES SHE LIVES BY HERSELF AND KEEPS HER HOME AT A MODEST TEMPERATURE. SHE STATES THE BILLS ARE GETTING MORE AND MORE EXPENSIVE AND SHE HAS NOT CHANGED HER GAS USAGE OR HABIT. SHE WOULD LIKE TO HAVE HER HOME CHECKED FOR GAS LEAKS AND ALSO IF THE LEAKS ARE CAUSED BY THE GAS COMPANY'S NEGLIGENCE, SHE WANTS A REFUND FOR THE OVERBILLI- NG. |
| C-00015098 | Closed | 3/15/2001 | COMPLAINANT STATES SHE CAN'T AFFORD THE HIGH PRICE OF UTILITIES IF THEY KEEP RAISING IF. SHE STATES SHE HAS HIGH PRICES TO PAY FOR MEDICATION PRESCRIPTI- ONS. SHE WANTS THE PUC NOT TO RAISE THE PRICES OR HELP POOR SENIORS. |
| F-00824783 | Closed | 3/13/2001 | COMPLAINANT STATES COMPLAINT INVOLVES PGW'S FAILURE TO ISSUE A MONTHLY BILL FOR THE PERIOD OF 11/4/99 TO 7/10/99 AND THE SUBSEQUENT "MAKE UP" BILL ISSUED IN THE AMOUNT OF $229.98. HE IS DISPUTING THE QUANTITY OF GAS USED DURING THIS PERIOD, AS WELL AS THE RESULTING $229.98 CHARGE AND ANY AND ALL LATE/ FINANCE CHARGES RESULTING FROM SAME. HE ASK THAT THE PGW PROVIDE MORE RELIA- BLE DATA TO SUPPORT THE CHARGES. HE WOULD ALSO LIKE TO KNOW THE EXACT DATES HIS METER WAS READ, AND SOME WAY TO VERIFY THIS. |
| C-00015049 | Closed | 3/12/2001 | COMPLAINANT STATES AS OF 8/1/00 HIS APARTMENT LEASE AT THE ADDRESS OF 2008 CHESNUT STREET, APT 3M, PHILADELPHIA, PA 19103 WAS TERMINATED. HE INFORMED PGW IN ADVANCED THAT HIS LEASE WOULD BE TERMINATED, THAT HE WOULD NEED GAS SERVICE TERMINATED AND GAVE THEM HIS CURRENT ADDRESS FOR THE FINAL BILL. DESPITE SEVERAL ATTEMPTS TO HAVE SERVICE TERMINATED, IT HAS NOT BEEN TERMINA- TED AND HE IS STILL BEING BILLED FOR GAS SERVICE AT THE APARTMENT WHERE HE NO LONGER RESIDES. HE WOULD LIKE ALL GAS CHARGES INCURRED AFTER 8/1/00 TO BE REMOVED FROM HIS ACCOUNT, AND A NEW FINAL BILL TO BE SENT TO HIS CURRENT ADDRESS. |
| C-00015047 | Closed | 3/12/2001 | COMPLAINANT STATES BILLS ARE TOO HIGH IS COMPLAINT. ONLY USES GAS FOR COOK- ING AND HOT WATER, BUT BILLS FOR THE PAST FEW MONTHS HAVE BEEN TWO TO THREE HUNDRED DOLLARS. WANTS THE PUC TO REDUCE BILL AND WOULD ALSO LIKE AN ENERGY EVALUATION DONE TO SEE HOW COULD POSSIBLY USE THAT MUCH GAS. |
| C-00015048 | Closed | 3/12/2001 | COMPLAINANT STATES COMPLAINT IS BILL FOR HEAT IS TOO HIGH. HE STATES SOME- THING MUST BE DONE. |
| C-00015051 | Closed | 3/12/2001 | IN OCTOBER OF 1999, HIS HEATER STOPPED AUTOMATICALLY KEEPING THE TEMPERATURE THAT THE THERMOSTAT WAS SET TO. HE KEPT ON CALLING THE PHILADELPHIA GAS CO TO COME OUT AND REPAIR HIS HEATER. IN NOVEMBER 2000, A GENTLEMEN CAME OUT AND TOLD HIM THAT THE FUSABLE LINK HAD TO BE REPLACED. REPAIRMENT KEPT COMI- NG OUT TO FIX THE PROBLEM, BUT THEY WERE UNABLE TO FIND THE REAL CAUSE OF THE PROBLEM. HE STATES HE AGREES TO PAY THE GAS BILLS, BUT HE WANTS THE GAS COMPANY TO TAKE OFF ALL THE CHARGES THAT HE HAD INCURRED FOR THE LATE FEES AND THE OVER PRICED PART THAT WAS DEFECTIVE UPON INSTALLATION TO BEGIN WITH. |
| C-00015050 | Closed | 3/12/2001 | COMPLAINANT STATES THEY KEEP RAISING HIS GAS BILL MONTHLY AND HE IS A SENIOR CITIZEN WHO CAN'T AFFORD THIS. HE WANTS THEM TO GIVE HIM A BREAK FOR ONCE. HE WANTS THE PUC TO MAKE THE HIGHER UP OFFICIALS PAY FOR WHAT THEY EMBEZZLED AND PUT A FREEZE ON ANY MORE RAISES. |
| C-00015046 | Closed | 3/9/2001 | COMPLAINANT STATES COMPLAINT IS THE GSA BILL IS TOO HIGH. SHE STATES SHE HAS HER THERMOSTAT SET ON 69 DEGREES AND SHE NEVER CHANGED IT. SHE STATES HER BILL WENT UP FROM $57 OR $59 TO $119.70 AND THAT WAS IN DECEMBER. SHE WANTS THE PUC TO LOWER HER BILLS, SHE KNOWS THAT SHE DOESN'T BURN THAT MUCH GAS & THAT SHE DOESN'T WASTE IT. |
| C-00015044 | Closed | 3/9/2001 | COMPLAINANT STATES COMPLAINT IS THAT SHE HAS BEEN OVERCHARGED THE LAST TWO MONTHS. SHE WANTS THE PUC TO REVIEW HER BILL AND ORDER BILLING REFUNDS, AND TO ELIMINATE FINANCE CHARGES. |
| C-00015045 | Closed | 3/9/2001 | COMPLAINANT STATES COMPLAINT IS THE BILLS ARE TOO HIGH, SHE FEELS THAT THEY SHOULD COLLECT AND BILL THE CLIENTS THAT DON'T PAY. |
| C-00015032 | Closed | 3/8/2001 | COMPLAINANT STATES COMPLAINT IS THE VERY HIGH RISE IN THEIR GAS BILL. THEY WANT THE PUC TO TELL THE COMPANY THAT THEY WILL PAY THE BUDGET AMOUNT PLUS $15 EACH MONTH UNTIL THE BALANCE IS PAID. |
| C-00015038 | Closed | 3/5/2001 | COMPLAINANT STATES HE PURCHASED HOME, 1312 LESTER STREET, PHILADELPHIA. HE STATES THE HOUSE HAS A GAS METER, HE ORDERED GAS 10/00 AS OF THIS DATE HE HAS NOT BEEN OFFERED A CONNECTION CONTRACT. HE STATES THAT PHILADELPHIA GAS WORKS HAS BEEN UNREASONABLE AND DELAYED EXCESSIVELY TO OFFER HIM GAS. |
| C-00015037 | Closed | 3/5/2001 | COMPLAINANT STATES COMPLAINT IS THAT GAS BILL IS TOO HIGH. SHE WANTS THE PUC TO CONTROL CHARGES FOR GAS BILL. SHE STATES EVEN FOR WORKING PEOPLE IT IS A FINANCIAL BURDEN. |
| C-00015018 | Closed | 3/5/2001 | COMPLAINANT STATES FROM 1994 WHEN SHE MOVED INTO THEIR HOME, HER HEATING GAS USAGE WAS VERY LOW. SHE LIVES IN A ROW HOUSE WHOSE FRONT AND BACK WALLS ARE OVER A FOOT THICK. (SHE WROTE TO PGW TO REQUEST A PRINT-OUT OF HER GAS USAGE). IN 1999 PGW INSTALLED A NEW GAS METER THAT WAS SUPPOSED TO BE READ AUTOMATICALLY BY A DRIVER OUTSIDE THE HOUSE. SHE STATES THIS AUTOMATIC READ- ING NEVER OCCURRED. SHE WANTS FOR THE PUC TO VIEW A PRINTOUT OF GAS BILLS FROM 1994 TO THE PRESENT IN ORDER TO COMPARE THE HEATING GAS USAGE FROM 1994 TO 1999 TO THE TIME WHEN THE NEW METER WAS INSTALLED. |
| C-00015014 | Closed | 3/2/2001 | COMPLAINANT STATES COMPLAINT IS THE COST OF GAS HAS WENT UP DOUBLE SINCE NOVEMBER. HE STATES THIS IS OUTRAGEOUS AND HE DOESN'T EVEN HAVE GAS HEAT. HE WANTS THE PUC TO REDUCE THE RATES SO PEOPLE CAN LIVE. PEOPLE WORK AND STILL CAN'T AFFORD THESE OUTRAGEOUS BILLS. |
| C-00014986 | Closed | 3/1/2001 | COMPLAINANT STATES HER BILLS IS $1,129.68, SHE STATES SHE WAS PAYING $106 A MONTH. SHE KEEPS HER HEAT ON 70 HOW COULD SHE OWES THIS MUCH. SHE WANTS THE PUC TO DO SOMETHING. |
| C-00014985 | Closed | 3/1/2001 | COMPLAINANT STATES HE WAS DISABLED & WENT THROUGH A SERIES OF 7 OPERATIONS ON HIS LEGS. HE STATES THE GAS COMPANY MADE HIS LANDLADY TAKE MONEY FROM HIS NURSE TO TURN HIS GAS BACK ON. HE WANTS THE PUC TO PLEASE MEDIATE SETTL- EMENT THAT HE CAN AFFORD. |
Showing results 7326 - 7350 of 7448
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