Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| Z-00839142 | Closed | 5/11/2001 | COMPLAINANT STATES THAT HER GAS BILL IS TOO HIGH. SHE WANTS THE PUC TO LOWER HER BUDGET. |
| C-00015430 | Closed | 5/11/2001 | COMPLAINANT STATES THAT SHE DID NOT USE AS MUCH GAS AS SHE IS BEING BILLED FOR. SHE HAD A GAS LEAK THAT WAS NOTICED IMMEDIATELY AND REPAIRED THE NEXT DAY. SHE WANTS THE PUC TO EXPLAIN TO PGW THAT SHE IS SENDING $3000.00 CHECK #953 DATED 5/8/01, AND THAT SHE WILL CONTINUE TO SEND EACH MONTH'S CURRENT BILL PLUS WHAT SHE CAN. |
| C-00015403 | Closed | 5/9/2001 | COMPLAINANT STATES THAT SHE IS HAVING A BILLING DISCREPANCY, AS SHE CLAIMS THAT SHE DID NOT USE $700.00 IN GAS DURING THE SUMMER OF 2000. THE COMPANY USED ESTIMATED READINGS DURING THIS TIME. HER ACTUAL USAGE DOES NOT REFLECT THE READINGS CHARGED TO HER ACCOUNT. PGW INFORMED HER THAT THE BILLS WERE CORRECT AND THAT SHE SHOULD JUST PAY THEM. |
| F-00907686 | Closed | 5/8/2001 | COMPLAINANT STATES IN FEBRUARY 2001, HE RECEIVED A SHOCKING BILL FOR $2,738 INVOICE #4876892607, FROM PGW, FOR THE 12/8/00 METER READING. HE WAS COMPLE- TELY OUTRAGED WHEN ANOTHER PGW BILL ARRIVED 40 DAYS LATER FOR $4,264.67. THIS SAME INVOICE #36365101243 ALSO HAS DUPLICATE COST OF SERVICE USED CHARGE THAT DON'T AGREE. PRIOR TO THIS INVOICE, HE CONSISTENTLY PAID WHAT PGW BILLED HIM. ON 1/20/01, HE AGREED TO PAY $58 FOR 36 MONTHS TO PAY OFF PGW'S UNDER CHARGING. HE WANTS THE PUC TO HELP HIM GET THE $1,931 CHARGE REMOVED FROM HIS INVOICE. |
| C-00015499 | Closed | 5/7/2001 | COMPLAINANT STATES RATES ARE TOO HIGH. |
| C-00015387 | Closed | 5/4/2001 | COMPLAINANT STATES THAT SHE HAS BEEN ON THE CRP PROGRAM SINCE 1994. SHE WAS TOLD AT THE TIME THAT IF SHE KEPT UP HER PAYMENTS FOR 5 YRS, SHE WOULD BE ELIGIBLE FOR THE FORGIVENESS PROGRAM. IN 1999 SHE APPLIED FOR THE FORGIVE- NESS PROGRAM, BUT HER APPLICATION WAS REJECTED DUE TO A NEW RULE. SHE STATES THAT PGW IS NOT PROVIDING THE LEVEL OF SERVICE THAT THEY ARE BOUND TO. SHE WANTS THE PUC FORCE PGW TO PROVIDE THE LEVEL OF SERVICE REQUIRED, AND TO HONOR THE FORGIVENESS PROGRAM THAT WAS IN EFFECT IN 1994. |
| C-00015382 | Closed | 5/4/2001 | COMPLAINANT STATES COMPLAINT IS WITH PAYMENT AGREEMENT THAT WAS SET UP BY THE PUC, DESPITE SEVERAL ATTEMPTS BY HER TO GET IN CONTACT WITH HER CASE WORKER. SHE STATES SHE CAN'T PAY THE PRESENT TERMS OF $268 A MONTH AND $76 MONTHLY RESPECTIVELY. SHE WOULD LIKE HER AGREEMENT AMOUNT TO BE LOWERED FROM $268 TO $168. |
| Z-00871719 | Closed | 5/3/2001 | COMPLAINANT STATES UPON MOVING INTO THE DWELLING AT 4764 RORER STREET, NUMER- OUS ATTEMPS HAD BEEN MADE TO CHANGE THE NAMES ON THE BILLING STATEMENT AND OPEN AN ACCOUNT IN COMPLAINANT'S NAME. THIS WAS TO NO AVAIL. AS A RESULT, COMPLAINANT AND THREE SMALL CHILDREN SPENT SEVERAL WINTER MONTHS WITHOUT THE USAGE OF GAS DESPITE REPEATED ATTEMPTS TO CORRECT THE MATTER. COMPLAINANT STATES THERE IS NO WAY THE BILL FOR ELEVEN MONTHS IS OVER $2,000, WINTER LAST THREE MONTHS. |
| Z-00818507 | Closed | 5/3/2001 | COMPLAINANT STATES THE BILLS SHE RECEIVED IN APRIL, MAY, JUNE, JULY & AUGUST IS COMPLAINT. SHE STATES SHE USES NO GAS, AND HEAT WAS NOT NEEDED. SHE ASKED FOR PHILADELPHIA GAS WORKS TO COME OUT AND SEE FOR THEMSELVES, THEY NEVER DID. SHE WANTS THE PUC TO HAVE PHILADELPHIA GAS WORKS COME OUT AND SHOW HER HOW HER BILL IS SO HIGH IN THE SUMMER, OR ADJUST THE BILL AND SHE WILL PAY ONLY THE TRUTH ABOUT HER BILL AND BILLS TO COME. |
| R-00016378 | Closed | 5/1/2001 | 05/01/01 - PHILADELPHIA GAS WORKS FILED PRELIMINARY INFORMATION 30 DAYS PRIOR TO ANNUAL 1307(F) FILING...................................................... 6/1/01- PHILADELPHIA GAS WORKS FILED ITS ANNUAL 1307(F) FILING................ |
| F-00830364 | Closed | 4/30/2001 | COMPLAINANT STATES SHE IS ON A D.P.A PENDING SSI, SHE HAS NUMEROUS AMOUNTS OF PHYSICAL PROBLEMS & MENTAL; EMOTIONAL PROBLEMS. SHE NOTICED THAT NO GAS BILL WAS IN HER MAIL FOR ABOUT ELEVEN MONTHS. SHE WANTS THE PUC TO HELP LOWER HER BILL, PHILADELPHIA GAS WORKS IS NOW SAYING TO PAY $44.85 MONTHLY. |
| C-00015348 | Closed | 4/27/2001 | COMPLAINANT STATES BY REQUIRING PAYMENT OF THE ACCOUNT OF A PREVIOUS TENANT, ABSENT A COURT ORDER, UTILITY HAS VIOLATED 52 P.A. CODE 56.35. 52 P.A. CODE 56.16(A) (STATES THAT WHERE A RATEPAYER HAS FAILED TO PROVIDE NOTICE OF DISCONTINUATION OF SERVICE, THE RATEPAYER, NOT A NONRATEPAYER TENANT SHALL BE RESPONSIBLE FOR SERVICES RENDERED) AND VIOLATION OF AN ORAL CONTRACT. HE WNATS THE PUC TO CREDIT HIS ACCOUNT $119.64 FOR ERRONEOUS CHARGES. |
| Z-00870419 | Closed | 4/26/2001 | COMPLAINANT STATES SHE WAS QUOTED AN AMOUNT TO PAY ON A MONTHLY BASIS ($240). SHE CAN'T AFFORD TO PAY THAT MUCH, SHE CAN AFFORD TO PAY ($175) ON A MONTHLY BASIS. SHE WOULD APPRECIATE IF PHILADELPHIA GAS WORKS HONORED HER $175 A MONTH BASIS. |
| F-00900534 | Closed | 4/26/2001 | COMPLAINANT STATES COMPLAINT IS IN REFERENCE TO PHILADELPHIA GAS WORKS DECIS- ION TO BILL THEM FOR THEIR FAILURE TO SEND CORRECT METER READINGS FROM SEPTE- MBER 1999 THROUGH JANUARY 2001. THEY MOVED TO THEIR APARTMENT IN SEPTEMBER 1999. A NEW GAS METER, CALLED AN AMR, WAS INSTALLED AT THAT TIME. THE AMR IS IN A BASEMENT, WHICH, UNTIL FEBRUARY 2001 THEY COULD NOT ACCESS, WITHOUT CONTACTING THEIR LANDLORD. IN FEBRUARY 2001 THEY RECEIVED A BILL INDICATING A BALANCE OF $1,886.32 WAS DUE. THEY ARE DISPUTING THE BILL BECAUSE PGW HAS A RESPONSIBILITY TO OBTAIN AN ACCURATE METER READING ONCE A MONTH, NOT ONCE A YEAR. THEY WANT THE PUC TO TELL PGW ASIA SMITH IS NOT RESPONSIBLE FOR PAYMENT OF THIS BILL DUE TO THEIR OVERSIGHT AND MALFUNCTIONING EQUIPMENT, AND INSTRUCT THEM TO REMOVE THIS CHARGE FROM HER ACCOUNT AND CONTINUE TO PROVIDE SERVICE AT THE CURRENT MONTHLY RATE. |
| C-00015343 | Closed | 4/26/2001 | COMPLAINANT STATES SHE CAN'T AFFORD TO PAY $247 PER MONTH, SHE IS A SINGLE MOTHER WITH TWO KIDS. SHE STATES SHE ONLY MAKES $750 GROSS EVERY TWO WEEKS. SHE WANTS THE PUC TO PLEASE LOWER THE AMOUNT, SO SHE CAN START A CLEAN SLATE. SHE WOULD LIKE TO PAY $125 PER MONTH. |
| C-00015335 | Closed | 4/25/2001 | COMPLAINANT STATES THAT SHE IS BEING BILLED FOR A $4000.00 BALANCE DUE TO LOW ESTIMATES FOR A PERIOD OF 7 YEARS FROM 6/93 TO 4/28/01. SHE IS NOT SURE THAT THE BALANCE DUE IS ACCURATE, AND HAS NOT SEEN ANY EVIDENCE TO SUPPORT THIS. SHE ALSO STATES THAT SHE NOT SEEN ONE ACTUAL METER READING TAKE PLACE DURING THIS TIME, AS REQUIRED BY LAW. SHE WANTS THE PUC TO FIND THAT PGW MAY NOT USE A 7 YEAR BILLING TIME FRAME, AND SHE WOULD LIKE THE PUC TO FINE PGW FOR NEGLECTING TO TAKE ONE ACTUAL METER READING PER YEAR. |
| F-00897740 | Closed | 4/23/2001 | COMPLAINANT STATES THE UNIT ADDRESS 2737 JEFFERSON STREET IS VACANT UNIT, ONLY STOREFRONT IN USE. PGW VERIFIED NO HEAT-NO COOKING STOVE. SHE PAYS ESTIMATED CHARGES. PGW, UPON HER REQUEST, TRACED GAS LINE AND CONFIRMS NO GAS USAGE BUT HER BILL JUMPED FROM $18.64 MONTH TO $1,437.92 TOTAL MISTAKE. SHE WANTS THE PUC TO ASSIGN HER CASE TO A KNOWABLE INVESTIGATOR TO OVERSEE PROPER PROCEDURE TO CORRECT WHAT SHE CLAIMS AS EXCESSIVE FORCE OF TOTAL INJU- STICE. |
| C-00015323 | Closed | 4/23/2001 | COMPLAINANT STATES AFTER NUMEROUS TRIES (CALLS) SHE IS STILL TRYING TO SET PAYMENT ARRANGEMENTS. THE PERSON AT PGW ON THE PHONE TOLD HER TO COME TO THE OFFICE. SHE HAS BEEN TO THE OFFICE TWICE AND HAD TO WAIT FOR OVER FOUR HOURS. SHE STATES SHE CAN'T AFFORD TO MISS ANY MORE TIME AT WORK. SHE SAYS SHE WANTS TO PAY HER BILL, BUT NOT UNTIL SHE GETS PAYMENT ARRANGEMENTS. |
| C-00015324 | Closed | 4/23/2001 | COMPLAINANT STATES HER COMPLAINT IS THAT HER GAS BILLS HAVE BEEN EXCESSIVELY INCREASED SINCE ABOUT THE BEGINNING OF THIS YEAR (2001). EVEN WITH THE RATE HIKE TAKEN INTO CONSIDERATION IT SEEMS AS IF HER BILLS FOR GAS HAVE BEEN MORE THAN "TRIPLED IN COST". SHE STATES IT REALLY SEEMS IF IT IS WORSE THAN PAYING FOR A SECOND MORTGAGE. SHE WOULD APPRECIATE HAVING THE PUC ATTEMPT TO REALLY REVIEW HER RECORDS OF GAS BILLS & GAS BILL PAYMENTS SINCE ABOUT 1999 OR AT LEAST FROM JANUARY 2000 UP UNTIL THIS PRESENT TIME. SHE WOULD ALSO APPRECIATE BEING ABLE TO HAVE SOMEONE ACTUALLY CHECK HER HOMES GAS METER WITH HER PRESENT AT HER HOME. |
| F-00899237 | Closed | 4/23/2001 | COMPLAINANT STATES THE BCS ENTERED A DECISION IN THIS MATTER ON 4/2/01, AND THE COMPLAINANT REQUEST A HEARING BECAUSE THE BCS APPEARS TO HAVE PLACED UNWARRANTED FAITH IN THE RECORDS OF THE PHILADELPHIA GAS WORKS. THE DIDOMENI CO FAMILY REHABILITATED AND MOVED INTO HOUSE TEN YEARS AGO, EACH AND EVERY MONTH THE GAS WORKS SENT A BILL, AND EACH AND EVERY MONTH THE BILL WAS PAID. HE REQUEST THE PUC EXAMINE THE MANAGEMENT REPORT SET FORTH IN EXHIBIT A RELA- TING TO "BAD DEBT WRITE-OFF PRACTICES" AND INFAMOUS COMPUTER PROBLEMS" TO DETERMINE HOW THE MATTER COULD EFFECT HIM AND OR TIME THE BAR THE GAS WORKS BILL. |
| C-00015290 | Closed | 4/19/2001 | COMPLAINANT STATES HE HAS KIDNEY FAILURE. ON 3/6/01 HE RECEIVED A KIDNEY TRANSPLANT, AND HE CAN NOT AFFORD TO GET SICK. HE CAN'T RISK, GETTING AN INFECTION. IT IS NECESSARY THAT HE HAS HOT WATER FOR, BATHING, CLEANING, DISINFECTING, ETC. |
| M-00011464 | Closed | 4/19/2001 | PHILADELPHIA GAS WORKS' IMPLEMENTATION PLAN FOR THE STRATIFIED MANAGEMENT AND OPERATIONS AUDIT - OUTSOURCING CALL CENTER OVERFLOW. |
| Z-00818946 | Closed | 4/18/2001 | COMPLAINANT STATES COMPLAINT IS THE ELECTRONIC PAYMENTS SENT BY MELLON BANK NEVER CREDITED TO HIS PHILADELPHIA GAS WORKS RESIDENTIAL ACCOUNT. HE STATES PGW ADAMENTLY DENIES HAVING RECEIVED PAYMENT FOR THE DISPUTED MONTHS, ALSO PGW HAS CHARGED LATE CHARGES OF APPROXIMATELY $10 PER MONTH FOR ALL CURRENT SERVICE. HE WANTS THE PUC TO HELP HIM GET ALL DISPUTED AMOUNTS EXPUNGED FROM HIS ACCOUNT, ESPECIALLY ALL LATE CHARGES. |
| Z-00870976 | Closed | 4/18/2001 | COMPLAINANT STATES SHE DOES NOT UNDERSTAND HOW SHE OWES PHILADELPHIA GAS WORKS OVER $4,000, EVEN IF SHE DOES SHE CAN'T GIVE THEM $315 A MONTH. SHE STATES SHE IS ON PUBLIC ASSISTANCE RIGHT NOW, AND IS ABOUT TO GET TURNED OFF. SHE JUST WANTS TO KNOW IF SHE CAN GET ANOTHER BUDGET, THAT IS ALL. |
| Z-00907913 | Closed | 4/17/2001 | COMPLAINANT STATES IN THE MONTH OF JULY 2000 - A REQUEST FOR A REFUND FOR HER CREDIT BALANCE WAS SUBMITTED BY PHA MANAGER JANICE BLOUNT. IN OCTOBER OF 2000 IN A TELEPHONE CONVERSATION WITH MR. SETTLES OF PGW, MRS. BLOUNT AGAIN REQUESTED THE CREDIT BALANCE. IN NOVEMBER SHE GOT A RECEIPT FROM PGW STATING HER CREDIT WAS $18 AND SOME ODD DOLLARS. IN JANUARY OF 2001 SHE ALSO RECEIVED A GAS BILL OF $291. SHE WANTS TO KNOW WHY SHE DID NOT RECEIVE ANY CREDIT BALANCE UNTIL AFTER THE PGW'S RATE HIKE, AND IF SHE STILL OR DID OWE THEM ANY MONEY, WHY DIDN'T THEY TAKE THE WHOLE REFUND AND STILL THEY DID NOT. |
Showing results 7326 - 7350 of 7484
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.
