Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00015249 | Closed | 4/11/2001 | COMPLAINANT STATES HER HEATER IS NOT WORKING, SHE CALLED FOR SERVICE AND SHE HAD TO WAIT THREE DAYS. THE SERVICE MAN CAME AND ADJUSTED THERMOSTAT, AND THE HEATER IS STILL NOT WORKING. SHE CALLED PRIVATE COMPANY AND THEY CAME WITHIN THE HOUR AND REPLACED PART IN HEATER. SHE STATES PHILADELPHIA GAS WORKS CHARGED $50 TO WAIT THREE DAYS AND NO REPAIR TO HEATER, AND SHE HAD TO PAY THE PRIVATE COMPANY $70 FOR SERVICE. SHE WANTS PHILADELPHIA GAS WORKS TO DELETE THE $50 CHARGE FROM BILL BECAUSE HER HEATER WASN'T FIXED. |
| C-00015237 | Closed | 4/9/2001 | COMPLAINANT STATES PGW IS UNRESPONSIVE AND ANACCESSIBLE. HE PURCHASED A HOME IN PHILADELPHIA (AN EXCEPTION TO THE CURRENT TREND) IN 1999. IT TOOK 1 1/2 YEARS AND FOUR VISITS BY EITHER HIM OR THE PAST OWNER TO THE PGW OFFICE TO HAVE THE GAS SERVICE CHANGED TO HIS NAME. HE WANTS THE PUC TO HOLD PGW EMPLOYEES ACCOUNTABLE FOR THEIR RESPONSIBILITY TO READ METERS MONTHLY, AND FOR THE UNFULFILLED SERVICE REQUESTS. |
| F-00898811 | Closed | 4/9/2001 | COMPLAINANT STATES COMPLAINT IS THAT HE WAS CHARGED FOR REPAIRS THAT SHOULD NOT HAVE BEEN BILLED TO HIM. HE WANTS THE PUC TO MAKE THE GAS COMPANY CHARGE THE PERSON WHO IS RESPONSIBLE FOR THE REPAIRS. |
| F-00908695 | Closed | 4/6/2001 | COMPLAINANT STATES THE LANDLORD AT PROPERTY WAS STEALING GAS, THAT IS WHY SHE REQUESTED FOR PGW TO INVESTIGATE THIS BILL. SHE FEELS THAT SHE SHOULD NOT HAVE TO PAY THIS BILL. SHE WANTS THE PGW TO LOWER THE AMOUNT OF THE BILL. |
| C-00015297 | Closed | 4/6/2001 | COMPLAINANT STATES THAT HER BILLS HAVE NOT BEEN CORRECT SINCE SHE MOVED IN 1998. SHE STATES THAT PGW NEVER CLOSED THE ACCOUNT AT HER PREVIOUS ADDRESS, AND THAT SHE HAD 3 DIFFERENT ACCOUNT NUMBERS. SHE ALSO STATES THAT HER NEW BILL WAS BEING SENT TO HER PREVIOUS ADDRESS. COMPLAINANT WANTS THE PUC TO CORRECT THIS PROBLEM. |
| C-00015203 | Closed | 4/6/2001 | COMPLAINANT STATES THE AMOUNT OF $123 A MONTH IS TOO EXPENSIVE FOR HER TO PAY. SHE STATES SHE IS A SINGLE MOTHER OF AN INFANT AND THE ONLY INCOME IN HER HOME. SHE WANTS THE PUC TO GET PGW TO LOWER THE AMOUNT TO AT LEAST $75 A MONTH. |
| C-00015216 | Closed | 4/5/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS IS BILLING HER $7,638.23. SHE MOVED TO THIS PROPERTY MARCH OF 1998. HER FIRST BILL WAS FOR $4,000 PLUS. SHE STATES SHE HAS REQUESTED NUMEROUS TIMES FOR A BREAKDOWN OF THE ACCOUNT, SO SHE COULD SEE EXACTLY WHAT SHE OWES FROM MARCH 1998 TO THE PRESENT. SHE WAS TOLD THAT PHILADELPHIA GAS WORKS COULD NOT GIVE HER A BREAKDOWN. SHE STATES SHE WANTS TO BE BILLED FOR WHAT WAS USED FROM MARCH 1998 TO THE PRESE- NT TIME. |
| F-00866286 | Closed | 4/4/2001 | COMPLAINANT STATES SHE HAS AN ELECTRIC HOT WATER HEATER AND ELECTRIC STOVE AND ONLY USE GAS FOR HEATING PURPOSES. SHE STATES HER PILOT LIGHT TO THE GAS HEATER WAS NOT ON FROM JUNE UNTIL OCTOBER OR NOVEMBER WHEN PGW CAME & TURNED THE PILOT BACK ON. SHE STATES PGW DID NOT DO A THOROUGH JOB AND NO ONE CAME OUT TO INVESTIGATE PGW'S EQUIPMENT. |
| R-00016294 | Closed | 4/2/2001 | PHILADELPHIA GAS WORKS FILED ITS UPDATE FOR THE 2ND QUARTER OF ITS CURRENT GCR PERIOD. DESPITE THE $11.5 MILLION PROJECTED UNDER RECOVERY AT THAT CURRENT GCR PGW IS MAINTAINING THE CURRENTLY EFFECTIVE RATE OF $6.6959/MCF. |
| C-00015261 | Closed | 4/2/2001 | COMPLAINANT STATES THAT HER BILL IS INCORRECT. SHE IS NOT LIVING IN THE HOUSE AND BELIEVES THAT HER BILL SHOULD BE LOWER, |
| C-00015232 | Closed | 4/2/2001 | COMPLAINANT STATES HE HAS HAD AN AGREED UPON BUDGET PAYMENT PLAN WITH THE GAS COMPANY OF $127 FOR ALMOST TWO YEARS. UPON BEING NOTIFIED OF RATE INCREASE HIS EXPECTED MONTHLY PAYMENTS HAVE GONE FROM $700 TO $3,300 IN THE MONTH THE STATEMENT WAS DUE. HE WANTS TO BE PUT ON AN AFFORDABLE BUDGET PAYMENT PLAN. |
| C-00015184 | Closed | 3/29/2001 | COMPLAINANT STATES SHE CAN'T NEARLY AFFORD TO PAY HER GAS BILL. SHE IS SING- LE, IN A ONE ROOM APARTMENT. SHE KEEPS HER HEAT TO A LOW TEMPERATURE (SHE IS FREEZING ALL THE TIME). SHE STATES SHE HARDLY COOKS, IS HARDLY AT HOME, AND HER BILL IS $300 PER MONTH. SHE WANTS THE PUC TO GET PHILADELPHIA GAS WORKS TO HELP HER OUT (THE CONSUMERS). SHE STATES SHE WILL PAY HER BILL AS SHE CAN. |
| C-00015185 | Closed | 3/29/2001 | COMPLAINANT STATES SHE HAS MADE THREE PAYMENTS SINCE GAS WAS CUT OFF IN OCTO- BER 2000. THE GAS BILL IS THE SAME AMOUNT OR MORE THEN IT WAS CUT OFF. ALL THE THREE GAS PAYMENTS HAVE BEEN MADE TO THE GAS COMPANY OF $50 EACH. SHE STATES SHE NEEDS HER GAS ON IT SEEMS IMPOSSIBLE TO GET THROUGH TO THE GAS COMPANY. |
| Z-00877233 | Closed | 3/22/2001 | COMPLAINANT STATES AFTER CALLING PHILADELPHIA GAS WORKS ABOUT A $94 GAS BILL DUE 12/6/00. THE FIRST PERSON (DONALD) WOULDN'T DO ANYTHING. HE CALLED AGAIN AND GOT DANIEL. AFTER TWO MORE WEEKS HE RECEIVED A BILL FOR $689.00. HE STATES SINCE THIS OCCURRED IN 1997 BY THE GAS COMPANY EMPLOYEE HE FEELS HE SHOULD NOT BE CHARGED TO HIM. |
| C-00015160 | Closed | 3/22/2001 | COMPLAINANT STATES THEY ARE A VERY SMALL NON-PROFIT FAITH BASED ORGANIZATION AND HAS A PROPERTY AT 1925 HARRISON STREET, WHICH IS BEING USED AS A LOW-INC- OME HOUSING AND IS PART OF THEIR DRUG & ALCOHOL RELAPSE PREVENTION PROGRAM. THEY CURRENTLY HAVE A TENANT RESIDING AT THIS ADDRESS. THEY CONTACTED PGW BECAUSE THEY HAD NOT BEEN RECEIVING ANY BILLS FOR THIS PROPERTY. PGW READ THE METER AND USED AN ACTUAL READING FROM 4/1/00 TO THE CURRENT 2/3/01. THIS RESULTED IN A BILL OF APPROXIMATELY $1,600. THEY ARE REQUESTING THAT PGW JUSTIFY THE AMOUNT OF THEIR REQUESTED BILL. |
| C-00015125 | Closed | 3/19/2001 | COMPLAINANT STATES HE STATES PGW IS USING A STARTING INDEX NUMBER OF 4872, WHICH REPRESENTS THE LAST READING TAKEN IN APRIL OF 1992. THIS READING WAS TAKEN FOR A PAST TENANT OF THIS PROPERTY, WHEN THIS OWNER OR TENANT REQUESTED A SHUT OFF. ON 9/3/99, PGW REMOVED A PADLOCK FROM HIS METER AND TURNED ON HIS GAS, HOWEVER, THEY FAILED TO TAKE A READING AT THIS TIME. HE STATES HE TOOK READING OF METER AND THE NUMBER WAS 10285. HE STATES HE FEELS THAT THE PREVIOUS TENANT WAS USING GAS WITHOUT PGW KNOWLEDGE. HE IS ASKING THE PUC TO REQUEST THAT PGW PRESENT A HARD COPY OF THE READING OF 9/3/99. |
| C-00015126 | Closed | 3/19/2001 | COMPLAINANT STATES COMPLAINT IS THE BILLING - OUTSTANDING BALANCE, HE USED ONLY COOKING GAS. HE WANTS A NEW METER TO BE INSTALLED AND TO GET ACCURATE READINGS. |
| C-00015111 | Closed | 3/16/2001 | COMPLAINANT STATES THE CHARGE IS TOO MUCH, LOWER IT, SO IT CAN STAY IN HIS BUDGET. |
| C-00015098 | Closed | 3/15/2001 | COMPLAINANT STATES SHE CAN'T AFFORD THE HIGH PRICE OF UTILITIES IF THEY KEEP RAISING IF. SHE STATES SHE HAS HIGH PRICES TO PAY FOR MEDICATION PRESCRIPTI- ONS. SHE WANTS THE PUC NOT TO RAISE THE PRICES OR HELP POOR SENIORS. |
| C-00015109 | Closed | 3/15/2001 | COMPLAINANT STATES HER GAS BILL IS EXTREMELY EXPENSIVE GIVEN THE AMOUNT OF GAS SHE USES TO HEAT HER HOME AND COOK. SHE STATES SHE LIVES BY HERSELF AND KEEPS HER HOME AT A MODEST TEMPERATURE. SHE STATES THE BILLS ARE GETTING MORE AND MORE EXPENSIVE AND SHE HAS NOT CHANGED HER GAS USAGE OR HABIT. SHE WOULD LIKE TO HAVE HER HOME CHECKED FOR GAS LEAKS AND ALSO IF THE LEAKS ARE CAUSED BY THE GAS COMPANY'S NEGLIGENCE, SHE WANTS A REFUND FOR THE OVERBILLI- NG. |
| F-00824783 | Closed | 3/13/2001 | COMPLAINANT STATES COMPLAINT INVOLVES PGW'S FAILURE TO ISSUE A MONTHLY BILL FOR THE PERIOD OF 11/4/99 TO 7/10/99 AND THE SUBSEQUENT "MAKE UP" BILL ISSUED IN THE AMOUNT OF $229.98. HE IS DISPUTING THE QUANTITY OF GAS USED DURING THIS PERIOD, AS WELL AS THE RESULTING $229.98 CHARGE AND ANY AND ALL LATE/ FINANCE CHARGES RESULTING FROM SAME. HE ASK THAT THE PGW PROVIDE MORE RELIA- BLE DATA TO SUPPORT THE CHARGES. HE WOULD ALSO LIKE TO KNOW THE EXACT DATES HIS METER WAS READ, AND SOME WAY TO VERIFY THIS. |
| C-00015051 | Closed | 3/12/2001 | IN OCTOBER OF 1999, HIS HEATER STOPPED AUTOMATICALLY KEEPING THE TEMPERATURE THAT THE THERMOSTAT WAS SET TO. HE KEPT ON CALLING THE PHILADELPHIA GAS CO TO COME OUT AND REPAIR HIS HEATER. IN NOVEMBER 2000, A GENTLEMEN CAME OUT AND TOLD HIM THAT THE FUSABLE LINK HAD TO BE REPLACED. REPAIRMENT KEPT COMI- NG OUT TO FIX THE PROBLEM, BUT THEY WERE UNABLE TO FIND THE REAL CAUSE OF THE PROBLEM. HE STATES HE AGREES TO PAY THE GAS BILLS, BUT HE WANTS THE GAS COMPANY TO TAKE OFF ALL THE CHARGES THAT HE HAD INCURRED FOR THE LATE FEES AND THE OVER PRICED PART THAT WAS DEFECTIVE UPON INSTALLATION TO BEGIN WITH. |
| C-00015050 | Closed | 3/12/2001 | COMPLAINANT STATES THEY KEEP RAISING HIS GAS BILL MONTHLY AND HE IS A SENIOR CITIZEN WHO CAN'T AFFORD THIS. HE WANTS THEM TO GIVE HIM A BREAK FOR ONCE. HE WANTS THE PUC TO MAKE THE HIGHER UP OFFICIALS PAY FOR WHAT THEY EMBEZZLED AND PUT A FREEZE ON ANY MORE RAISES. |
| C-00015047 | Closed | 3/12/2001 | COMPLAINANT STATES BILLS ARE TOO HIGH IS COMPLAINT. ONLY USES GAS FOR COOK- ING AND HOT WATER, BUT BILLS FOR THE PAST FEW MONTHS HAVE BEEN TWO TO THREE HUNDRED DOLLARS. WANTS THE PUC TO REDUCE BILL AND WOULD ALSO LIKE AN ENERGY EVALUATION DONE TO SEE HOW COULD POSSIBLY USE THAT MUCH GAS. |
| C-00015048 | Closed | 3/12/2001 | COMPLAINANT STATES COMPLAINT IS BILL FOR HEAT IS TOO HIGH. HE STATES SOME- THING MUST BE DONE. |
Showing results 7351 - 7375 of 7484
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.
