Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| Z-00825316 | Closed | 1/31/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS UNFAIR PRACTICES ARE HER COMPLAINT. SHE OWES $651.89 FOR THE MONTH OF (4-24 TO 5/19/00), BUT HOWEVER THEY HAVE NOT SHOWN HER HOW THEY CAME UP WITH THAT AMOUNT, NOR HAVE THEY PROVEN THE MACHINE THAT USED TO COUNT USAGE WAS NOT MALFUNCTIONING. SHE WANTS THE PUC TO MAKE PHILADELPHIA GAS WORKS BE ACCOUNTABLE FOR THEIR ERA AND CANCEL ALL BACK PAYMENTS ($651.89) FOR HER GAS BILL. |
| C-00014786 | Closed | 1/26/2001 | COMPLAINANT STATES COMPLAINT IS THE EXCESSIVELY HIGH BILLS. SHE IS A SINGLE PERSON LIVING IN A FIRST FLOOR DUPLEX APARTMENT. HER THERMOSTAT IS SELDOM HIGHER THAN 68 DEGREES, AND ALWAYS LOWERED WHEN NOT AT HOME. HER GAS USAGE IS MINIMAL AND SHOULD IN NO WAY REFLECT THE AMOUNTS SHOWN ON HER BILLS. SHE WANTS PHILADELPHIA GAS WORKS TO GET THEIR ACT TOGETHER, AND TO STOP THIS EXCESSIVE CHARGES. SHE WANTS HER ACCOUNT EITHER CREDITED FROM ANY OVERCHARG- ES, OR REFUND ANY MONIES DUE TO HER. |
| C-00014762 | Closed | 1/25/2001 | COMPLAINANT STATES HIS MONTHLY GAS BILL HAS LITERALLY INCREASED 50% FROM LAST YEAR. HE IS A SINGLE FAMILY DWELLING IN THIS 10 BEDROOM HOUSE IN OVERBROOK FARMS, PHILADELPHIA THAT HE BOUGHT THREE YEARS AGO. HE HAS TWO CHILDREN AND HE KEEPS THEIR THERMOSTAT AT 63% ALL DAY AND LOWER IT WHEN THEY GO OUT. HOWEVER, THEY ARE RECEIVING A $681.37 GAS BILL THIS MONTH. HE STATES HE NEED HIS GAS PRICES LOWERED. |
| C-00014759 | Closed | 1/24/2001 | COMPLAINANT STATES FOR THE PERIOD BEGINNING 11/99 TO 1/01 BILLS FROM PHILADE- LPHIA GAS WORKS HAVE BEEN INCORRECT. PHONE CALLS EACH MONTH FAILED TO RESOL- VE THE PROBLEM. A CONFERENCE WAS ARRANGED, HE HAS THE SAME STUPID BILLING ERRORS. HE WANTS THE PUC TO GET PHILADELPHIA GAS WORKS TO CORRECTLY STATE THE FACTS IN THE BOTTOM PART OF THE BILL. |
| F-00820755 | Closed | 1/22/2001 | COMPLAINANT STATES COMPLAINT IS THE BILL SHE RECEIVED FOR A SMALL 1 BEDROOM APARTMENT WAS UNUSUALLY HIGH. SHE TRIED GETTING THROUGH TO CUSTOMER SERVICE (WHICH IS IMPOSSIBLE). SHE STATES THE 1ST FLOOR AND 2ND FLOOR METERS WERE SWITCHED WITHOUT HER KNOWLEDGE. SHE STATES THEY FIRST TOLD HER TO DISREGARD BILL AND NOW THEY ARE TELLING HER TO PAY IT. |
| C-00014741 | Closed | 1/22/2001 | COMPLAINANT STATES COMPLAINT CONCERNS A BILL RECENTLY RECEIVED WHICH WAS BASICALLY AN AGGREGATE OF A FOUR-YEAR BILLING CYCLE. THE BILL IS FOR APPROX- IMATELY $36,000. HE STATES THEY NEED A REASONABLE PAYMENT ARRANGEMENT AND AN IMMEDIATE STOPPAGE OF THE TERMINATION NOTICE. |
| C-00014745 | Closed | 1/22/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS IS CHARGING UNDER A COMMERCIAL PAY- MENT INSTEAD OF A RESIDENTIAL PAYMENT. SHE WANTS THE PUC TO MAKE PGW CHANGE HER PAYMENT CATEGORY, FROM COMMERCIAL TO RESIDENTIAL. |
| C-00014740 | Closed | 1/22/2001 | COMPLAINANT STATES PGW REFUSES TO OBTAIN PARTS TO REPAIR HIS RANGE. THEY CLAIM THAT PART IS NOT AVAILABLE FROM THEIR DISTRIBUTOR (WOULD NOT TELL HIM WHO IT IS) AND YET ROPER (RANGE MANUFACTURER) SAYS PARTS ARE AVAILABLE. ALSO PGW SUPERVISORS WERE REQUESTED TO CALL (11/14/00 AND 11/27/00) AND NO CALL WAS EVER RECEIVED. HE WANTS HIS PROBLEM FIXED. |
| C-00014746 | Closed | 1/22/2001 | COMPLAINANT STATES HE ORDERED GAS SERVICE BE TERMINATED IN NOVEMBER AT HIS MOTHER'S APARTMENT, BUT PGW STILL SENDS HIM BILLS FOR SERVICE. HE STATES HIS MOTHER DIED LAST YEAR, AND HE IS A SURVIVING SON, HE STATES HE DOESN'T LIVE OR DOESN'T RENT THE APARTMENT. ALL HE WANTED WAS A FINAL BILL AS OF THE TER- MINATION DATE. HE WANTS THE PUC TO ORDER PGW TO ISSUE HIM A FINAL BILL FOR GAS SERVICE UP TO THE TERMINATION DATE AND TO ORDER PGW TO STOP SENDING HIM FURTHER BILLS. |
| Z-00866944 | Closed | 1/19/2001 | COMPLAINANT STATES HER GAS SERVICE WAS DISCONNECTED IN AUGUST OF 2000. SHE IS STILL BEING BILLED FOR SERVICE FOR THE MONTHS OF SEPT., OCT., NOV., & DEC. SHE HAS SENT IN NUMEROUS CARDS WITH METER READINGS ON IT. AND NO ONE HAS COME TO VERIFY HER READINGS AND SHE HAS BEEN HOME EVERYDAY. SHE WANTS SOME- ONE TO COME AND TO VERIFY HER METER READING SO SHE CAN HAVE HER SERVICE RECO- NNECTED. |
| Z-00817490 | Closed | 1/17/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS TRANSFERRED HIS ACCOUNT WITHOUT NOTICE OR CONFIRMATION. WHEN THIS ILLEGAL TRANSFER WAS DONE THEY GAVE HIM NO ACCURATE READING UNTIL THE PUC WAS INVOLVED. HE WANTS THE PUC TO SET REGULATIONS CONCERNING ILLEGAL TRANSFER OF ACCOUNTS. |
| R-00006042 | Closed | 1/5/2001 | 12/16/00-PHILADELPHIA GAS WORKS FILED A LETTER/PETITION FOR EXTENSION TO FILE ITS GENERAL RATE INCREASE NO LATER THAN JANUARY 5, 2001 RATHER THAN ON OR BEFORE JANUARY 1, 2001........................................................ 01/05/01 - PHILADELPHIA GAS WORKS FILED SUPPLEMENT NUMBER 7 TO TARIFF GAS PA PUC NUMBER 1 TO BECOME EFFECTIVE MARCH 6, 2001, WHICH PROPOSES A GENERAL RATE INCREASE OF $65,000,000. |
| Z-00850179 | Closed | 1/5/2001 | COMPLAINANT STATES HER COMPLAINT IS THAT SHE SHOULDN'T OWE A $2,000 GAS BILL. SHE STATES SHE CALLED THE COMPANY NUMEROUS TIMES TO INFORM THEM OF THIS. THERE REPLY TO HER WAS THAT THEY WERE AWARE OF THE PROBLEM, AND THEY WERE HAVING A COMPUTER PROBLEM. IN MARCH OF 2000 SHE RECEIVED HER FIRST BILL IN THREE YEARS, FOR $2,164.53. SHE STATES EVERYTHING IN HER HOUSE IS ELECTRIC, SHE ONLY USES GAS FOR HEATING WHICH IS NO MORE THAN SIX MONTHS OUT OF THE YEAR. SHE WANTS THE PUC TO MAKE PHILADELPHIA GAS WORKS ADJUST HER BILL ACCO- RDINGLY. |
| C-00014639 | Closed | 1/2/2001 | COMPLAINANT STATES THAT HER BILLS ARE CONFUSING AND CONTAIN CONTRADICTORY AM- OUNTS. COMPLAINANT STATES THAT SHE ENROLLED IN THE CUSTOMER RESPONSBILITY PRO- GRAM WITH THE UNDERSTANDING THAT HER PAST-DUE BALANCE WOULD BE FORGIVEN AT SOME POINT. COMPLAINANT STATES THAT THIS HAS NOT HAPPENED. |
| Z-00833397 | Closed | 1/2/2001 | COMPLAINANT STATES COMPLAINT IS ABOUT BEING OVERBILLED BY PHILADELPHIA GAS WORKS. HE WANTS THE PUC TO CORRECT THE OVERBILLING PROBLEM THAT HAS BEEN A THREE YEAR PROBLEM. |
| R-00006050 | Closed | 12/29/2000 | PHILADELPHIA GAS WORKS FILED ITS QUARTERLY UPDATE TO ITS GAS COST RATE FILING WITH AN EFFECTIVE DATE OF JANUARY 1, 2001. |
| C-00004619 | Closed | 12/29/2000 | COMPLAINANT STATES SHE HAD CREDIT FROM PHILADELPHIA GAS WORKS FOR PREVIOUS HOME @ 713 MANATAWWA, PHILADELPHIA. THEY MADE SETTLEMENT AND FAXED THEM THE SETTLEMENT. SHE STATES SHE PAYS ON HER GAS BILL, BUT SHE IS TIRED OF BEING HARASSED & TALKING TO INCOMPETANT EMPLOYEES. SHE WANTS A RESOLUTION IN FIX- ING THE BILLING SYSTEM AND RESOLVING HER OUTSTANDING BALANCE. |
| Z-00837450 | Closed | 12/21/2000 | COMPLAINANT STATES ONE MONTH LAST WINTER, SHE WAS BILLED $262, SHE MISPLACED THE BILL. SHE THOUGHT THIS WAS HIGH, IT'S THE HIGHEST BILL SHE HAD. SHE STATES SHE ONLY HAS HOT WATER SPRING, SUMMER & FALL MONTHS. BY PAYING $99 A MONTH SHE THOUGHT THAT HER BILL SHOULD BE $0 BALANCE BY OCTOBER. SHE WANTS THE PUC TO LET HER REMAIN ON A BUDGET PLAN & REVIEW & REDUCE THE $262 BILL. |
| C-00004585 | Closed | 12/15/2000 | COMPLAINANT STATES COMPLAINT IS THAT FOR THE LAST TWO YEARS HIS GAS & ELECTRI C BILLS HAVE BEEN SKYROCKETING. PHILADELPHIA GAS WORKS TOLD HIM THAT THEY ARE THE ONLY ONES FORMULATING GAS IN THE AREA. HE WANTS THE PUC TO HELP HIM GET A FULL REFUND OF HIS UTILITY BILLS. |
| C-00004568 | Closed | 12/15/2000 | COMPLAINANT STATES COMPLAINT IS THE ESTIMATED BILLS ARE INCORRECT INSTEAD OF METER READING THAT PROPERTY IS EQUIPPED FOR. A PAYMENT OF $100 WHICH HAS NOT BEEN APPLIED, NO PAYMENT HISTORY REQUESTED ON TWO OCCASIONS IS ALSO COMPLAINT S. SHE WANTS THE PUC TO HAVE HER METER READ ON A REGULAR BASIS, APPLY $100 PAYMENT, DEDUCT INTEREST CHARGED TO HER ACCOUNT. SHE ALSO WANTS AN ACCURATE BILLING. |
| R-00006049 | Closed | 12/12/2000 | PHILADELPHIA GAS WORKS FILED AN INTERIM REVISION TO ITS GAS COST RATE FILING TO REFLECT THE RECENT DRAMATIC INCREASES IN GAS PRICES AND RESULTING INCREASE IN PGW'S PROJECTED GAS COSTS. |
| B-00003848 | Closed | 12/7/2000 | IN THE COMMONWEALTH COURT OF PENNSYLVANIA, NO. 557 M.D. 2000, APPEAL FROM THE ORDER OF THE COMMISSION ENTERED NOVEMBER 22, 2000 AT DOCKET NO. R-00005654 |
| Z-00822458 | Closed | 12/4/2000 | COMPLAINANT STATES IN RESPONSE TO LTR OF 10/25/00, THE BUDGET PLAN OF $99 PER MONTH IS MUCH TOO HIGH. HIS TOTAL GROSS INCOME FROM D.P.W. IS ONLY $205 PER MONTH. HIS RENT IS $160, AS YOU CAN SEE HE CAN'T AFFORD THE PROPOSED BUDGET PLAN. HE WOULD LIKE THE BUDGET PLAN REDUCED TO ABOUT $20 - $25 PER MONTH. |
| Z-00815194 | Closed | 11/27/2000 | COMPLAINANT STATES HER GAS BILL IS TOO HIGH AND THE COMPANY DID NOT SEND HER A BILL FOR SIX MONTHS. SHE REQUESTS ASSISTANCE IN RESOLVING THIS MATTER. |
| F-00813831 | Closed | 11/27/2000 | COMPLAINANT STATES THAT HE HAS BEEN INCORRECTLY BILLED FOR GAS USAGE FROM LATE 1999 AND EARLY 2000 AND HE WOULD LIKE MORE ACCURATE, ESTIMATED BILLS REGARDING THIS MATTER. |
Showing results 7376 - 7400 of 7448
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