Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00014826 | Closed | 2/5/2001 | COMPLAINANT STATES BILL IS TOO MUCH PER MONTH. SHE STATES HER SOCIAL SECURI- TY IS ONLY $537 A MONTH. SHE WANTS THE PUC TO TRY AND HELP SENIORS WITH THEIR BILLS. |
| C-00014827 | Closed | 2/5/2001 | COMPLAINANT STATES COMPLAINT IS THAT PGW BILLS ARE GETTING OUT OF HAND. ALL THEY HEAR ABOUT IS HOW PGW IS MISMANAGED AND DEFRAUDED BY THEIR EMPLOYEES. COMPLAINANT KNOWS OF NEIGHBORS WHO HAVEN'T RECEIVED A BILL FROM PGW IN OVER A YEAR AND THEY HAVE NOT PAID THEIR BILL FOR OVER A YEAR. COMPLAINANT FEELS THAT THE PUC MUST ASSIST PGW IN AGGRESSIVELY COLLECTING PAST DUE AMOUNTS AND NOT PERMIT ANOTHER INCREASE UNTIL THOSE MONEYS HAVE BEEN COLLECTED. |
| C-00014804 | Closed | 2/2/2001 | COMPLAINANT STATES ON 11/22/00 HER GAS HEATER WAS NOT WORKING. THE TEMPERAT- URE OUTSIDE WAS VERY COLD & SHE DIDN'T THINK SHE COULD STAY THERE THE NIGHT IN A VERY COLD HOUSE. SHE CALLED PGW AND AFTER SHE COULDN'T REACH NUMBER FOR COMPLAINTS, SHE CALLED THE EMERGENCY NUMBER. SHE TALKED TO SOMEONE AND THEY TOLD HER TO CALL A PLUMBER BECAUSE THEY COULDN'T HELP FOR AT LEAST A COUPLE MORE DAYS. SHE WANTS THE PUC TO HELP HER GET REIMBURSED FOR THE SERVICE CHARGE FROM A PLUMBER FOR HER EMERGENCY VISIT AS WAS RECOMMENDED BY PGW. |
| C-00014802 | Closed | 2/2/2001 | COMPLAINANT STATES DUE TO A LACK OF METER READINGS AT HER HOUSE, SHE HAS BEEN GIVEN ESTIMATED BILLS FOR OVER A YEAR. THE NEW RATE INCREASE WILL ALLEGEDLY INCREASE THE AVERAGE CUSTOMER'S BILL BY $200 ANNUALLY. HER ESTIMATED BILLS HAVE GONE FROM $63 IN DECEMBER TO $223 IN JANUARY AND A WHOPPING $404 IN FEBRUARY. SHE WANTS THE PUC TO PUT A REASONABLE FORMULA IN PLACE, REGULATE IT; FINE PGW IF THEY IGNORE IT. SHE ALSO WANTS THEM FORCED TO GIVE HER AN ACCURATE READING AND METER EXCHANGE BEFORE APRIL. |
| C-00014800 | Closed | 2/2/2001 | COMPLAINANT STATES HER GAS BILLS ARE TOO HIGH. HER GAS BILL HAS TRIPLED FROM LAST YEAR. SHE WANTS THE PUC TO FIND SOME WAY TO DECREASE THE AMOUNT SHE PAYS FOR HER GAS BILL. |
| C-00014801 | Closed | 2/2/2001 | COMPLAINANT STATES THERE HAS BEEN ASTRONOMICAL AMOUNTS LISTED ON HER GAS BILL FOR THE LAST TWO BILLING PERIODS. SHE CALLED PGW TO COMPLAINT ABOUT LAST MONTH'S BILL (APPROX. $360, WHICH WAS EXTREMELY HIGH). SHE FOLLOWED THEIR SUGGESTIONS ONLY TO RECEIVE A BILL THIS MONTH FOR CURRENT BILLING CHARGES AS $505.50, WHICH HAS TO BE AN ERROR. SHE WANTS THE PUC TO ORDER AN INVESTIGAT- ION OF HER GAS BILL. |
| C-00014803 | Closed | 2/1/2001 | COMPLAINANT STATES COMPLAINT IS THE SKYROCKETING MONTHLY GAS BILL. |
| C-00014787 | Closed | 1/31/2001 | COMPLAINANT STATES HER BILL HAS INCREASED BY MORE THAN 100% SINCE JUNE OF 2000. FOR ABOUT A YEAR SHE WAS PAYING $63 MONTHLY, THERE WAS AN INCREASE OF $25 IN DECEMBER AND AN INCREASE OF $19, AND NOW FOR FEBRUARY THEY HAVE TACKED ON ANOTHER $20 FOR A TOTAL OF $64. SHE STATES HER USAGE IS THE SAME AS LAST YEAR. SHE WANTS THE PUC TO BRING THIS THING UNDER CONTROL, SHE SAYS SHE WAS NOT MISSING ANY PAYMENTS AT $63.00, BUT DOUBLING THE AMOUNT IS WAY TOO MUCH TO HANDLE. |
| C-00014794 | Closed | 1/31/2001 | COMPLAINANT STATES HER GAS BILLS ARE TWO HIGH. SHE IS HAVING TROUBLE PAYING THEM. SHE STATES SHE ISN'T THE ONLY ONE WITH THIS PROBLEM. SHE DOESN'T WANT TO HAVE HER SERVICE SHUT-OFF. |
| C-00014788 | Closed | 1/31/2001 | COMPLAINANT STATES COMPLAINT IS THE RIDICOUSLY HIGH BILL OF $176.25 FOR (33) DAYS, ONE PERSON, ONE FLOOR. SHE TRIED TO CALL AND COMPLAIN BUT SHE WAS STUCK ON THE PHONE FOR OVER EIGHT HOURS AND NO REPLY AS OF YET. SHE WANTS THE PUC TO INVESTIGATE AND SEE WHO IS IN CHARGE OF DETERMINING YOUR BILL. |
| C-00014821 | Closed | 1/31/2001 | COMPLAINANT STATES IN DECEMBER OF 1999, THEY RECEIVED A BILL FOR H BLDG (3122 072397) IN THE AMOUNT OF $21,000.00. IT WAS PAID BY MISTAKE, THE ASSN. PAID A LOT OF MONEY TO THE ATTORNEY TO COVER THAT AMOUNT, AS THE BILL WAS INCORRE- CT. THEN THEY RECEIVED A BILL FOR $7,000.00, THEY FEEL THIS IS INCORRECT ALSO. THEY STATE THERE HAS BEEN WAY TOO MUCH INCONSISTENCES WITH THEIR BILL- INGS. SHE WANTS THE PUC TO SET UP A MEETING WITH THEM AS REQUESTED NUMEROUS TIMES, TO INVESTIGATE THE INCONSISTENCES. |
| Z-00825316 | Closed | 1/31/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS UNFAIR PRACTICES ARE HER COMPLAINT. SHE OWES $651.89 FOR THE MONTH OF (4-24 TO 5/19/00), BUT HOWEVER THEY HAVE NOT SHOWN HER HOW THEY CAME UP WITH THAT AMOUNT, NOR HAVE THEY PROVEN THE MACHINE THAT USED TO COUNT USAGE WAS NOT MALFUNCTIONING. SHE WANTS THE PUC TO MAKE PHILADELPHIA GAS WORKS BE ACCOUNTABLE FOR THEIR ERA AND CANCEL ALL BACK PAYMENTS ($651.89) FOR HER GAS BILL. |
| C-00014786 | Closed | 1/26/2001 | COMPLAINANT STATES COMPLAINT IS THE EXCESSIVELY HIGH BILLS. SHE IS A SINGLE PERSON LIVING IN A FIRST FLOOR DUPLEX APARTMENT. HER THERMOSTAT IS SELDOM HIGHER THAN 68 DEGREES, AND ALWAYS LOWERED WHEN NOT AT HOME. HER GAS USAGE IS MINIMAL AND SHOULD IN NO WAY REFLECT THE AMOUNTS SHOWN ON HER BILLS. SHE WANTS PHILADELPHIA GAS WORKS TO GET THEIR ACT TOGETHER, AND TO STOP THIS EXCESSIVE CHARGES. SHE WANTS HER ACCOUNT EITHER CREDITED FROM ANY OVERCHARG- ES, OR REFUND ANY MONIES DUE TO HER. |
| C-00014762 | Closed | 1/25/2001 | COMPLAINANT STATES HIS MONTHLY GAS BILL HAS LITERALLY INCREASED 50% FROM LAST YEAR. HE IS A SINGLE FAMILY DWELLING IN THIS 10 BEDROOM HOUSE IN OVERBROOK FARMS, PHILADELPHIA THAT HE BOUGHT THREE YEARS AGO. HE HAS TWO CHILDREN AND HE KEEPS THEIR THERMOSTAT AT 63% ALL DAY AND LOWER IT WHEN THEY GO OUT. HOWEVER, THEY ARE RECEIVING A $681.37 GAS BILL THIS MONTH. HE STATES HE NEED HIS GAS PRICES LOWERED. |
| C-00014759 | Closed | 1/24/2001 | COMPLAINANT STATES FOR THE PERIOD BEGINNING 11/99 TO 1/01 BILLS FROM PHILADE- LPHIA GAS WORKS HAVE BEEN INCORRECT. PHONE CALLS EACH MONTH FAILED TO RESOL- VE THE PROBLEM. A CONFERENCE WAS ARRANGED, HE HAS THE SAME STUPID BILLING ERRORS. HE WANTS THE PUC TO GET PHILADELPHIA GAS WORKS TO CORRECTLY STATE THE FACTS IN THE BOTTOM PART OF THE BILL. |
| C-00014741 | Closed | 1/22/2001 | COMPLAINANT STATES COMPLAINT CONCERNS A BILL RECENTLY RECEIVED WHICH WAS BASICALLY AN AGGREGATE OF A FOUR-YEAR BILLING CYCLE. THE BILL IS FOR APPROX- IMATELY $36,000. HE STATES THEY NEED A REASONABLE PAYMENT ARRANGEMENT AND AN IMMEDIATE STOPPAGE OF THE TERMINATION NOTICE. |
| F-00820755 | Closed | 1/22/2001 | COMPLAINANT STATES COMPLAINT IS THE BILL SHE RECEIVED FOR A SMALL 1 BEDROOM APARTMENT WAS UNUSUALLY HIGH. SHE TRIED GETTING THROUGH TO CUSTOMER SERVICE (WHICH IS IMPOSSIBLE). SHE STATES THE 1ST FLOOR AND 2ND FLOOR METERS WERE SWITCHED WITHOUT HER KNOWLEDGE. SHE STATES THEY FIRST TOLD HER TO DISREGARD BILL AND NOW THEY ARE TELLING HER TO PAY IT. |
| C-00014746 | Closed | 1/22/2001 | COMPLAINANT STATES HE ORDERED GAS SERVICE BE TERMINATED IN NOVEMBER AT HIS MOTHER'S APARTMENT, BUT PGW STILL SENDS HIM BILLS FOR SERVICE. HE STATES HIS MOTHER DIED LAST YEAR, AND HE IS A SURVIVING SON, HE STATES HE DOESN'T LIVE OR DOESN'T RENT THE APARTMENT. ALL HE WANTED WAS A FINAL BILL AS OF THE TER- MINATION DATE. HE WANTS THE PUC TO ORDER PGW TO ISSUE HIM A FINAL BILL FOR GAS SERVICE UP TO THE TERMINATION DATE AND TO ORDER PGW TO STOP SENDING HIM FURTHER BILLS. |
| C-00014745 | Closed | 1/22/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS IS CHARGING UNDER A COMMERCIAL PAY- MENT INSTEAD OF A RESIDENTIAL PAYMENT. SHE WANTS THE PUC TO MAKE PGW CHANGE HER PAYMENT CATEGORY, FROM COMMERCIAL TO RESIDENTIAL. |
| C-00014740 | Closed | 1/22/2001 | COMPLAINANT STATES PGW REFUSES TO OBTAIN PARTS TO REPAIR HIS RANGE. THEY CLAIM THAT PART IS NOT AVAILABLE FROM THEIR DISTRIBUTOR (WOULD NOT TELL HIM WHO IT IS) AND YET ROPER (RANGE MANUFACTURER) SAYS PARTS ARE AVAILABLE. ALSO PGW SUPERVISORS WERE REQUESTED TO CALL (11/14/00 AND 11/27/00) AND NO CALL WAS EVER RECEIVED. HE WANTS HIS PROBLEM FIXED. |
| Z-00866944 | Closed | 1/19/2001 | COMPLAINANT STATES HER GAS SERVICE WAS DISCONNECTED IN AUGUST OF 2000. SHE IS STILL BEING BILLED FOR SERVICE FOR THE MONTHS OF SEPT., OCT., NOV., & DEC. SHE HAS SENT IN NUMEROUS CARDS WITH METER READINGS ON IT. AND NO ONE HAS COME TO VERIFY HER READINGS AND SHE HAS BEEN HOME EVERYDAY. SHE WANTS SOME- ONE TO COME AND TO VERIFY HER METER READING SO SHE CAN HAVE HER SERVICE RECO- NNECTED. |
| Z-00817490 | Closed | 1/17/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS TRANSFERRED HIS ACCOUNT WITHOUT NOTICE OR CONFIRMATION. WHEN THIS ILLEGAL TRANSFER WAS DONE THEY GAVE HIM NO ACCURATE READING UNTIL THE PUC WAS INVOLVED. HE WANTS THE PUC TO SET REGULATIONS CONCERNING ILLEGAL TRANSFER OF ACCOUNTS. |
| R-00006042 | Closed | 1/5/2001 | 12/16/00-PHILADELPHIA GAS WORKS FILED A LETTER/PETITION FOR EXTENSION TO FILE ITS GENERAL RATE INCREASE NO LATER THAN JANUARY 5, 2001 RATHER THAN ON OR BEFORE JANUARY 1, 2001........................................................ 01/05/01 - PHILADELPHIA GAS WORKS FILED SUPPLEMENT NUMBER 7 TO TARIFF GAS PA PUC NUMBER 1 TO BECOME EFFECTIVE MARCH 6, 2001, WHICH PROPOSES A GENERAL RATE INCREASE OF $65,000,000. |
| Z-00850179 | Closed | 1/5/2001 | COMPLAINANT STATES HER COMPLAINT IS THAT SHE SHOULDN'T OWE A $2,000 GAS BILL. SHE STATES SHE CALLED THE COMPANY NUMEROUS TIMES TO INFORM THEM OF THIS. THERE REPLY TO HER WAS THAT THEY WERE AWARE OF THE PROBLEM, AND THEY WERE HAVING A COMPUTER PROBLEM. IN MARCH OF 2000 SHE RECEIVED HER FIRST BILL IN THREE YEARS, FOR $2,164.53. SHE STATES EVERYTHING IN HER HOUSE IS ELECTRIC, SHE ONLY USES GAS FOR HEATING WHICH IS NO MORE THAN SIX MONTHS OUT OF THE YEAR. SHE WANTS THE PUC TO MAKE PHILADELPHIA GAS WORKS ADJUST HER BILL ACCO- RDINGLY. |
| C-00014639 | Closed | 1/2/2001 | COMPLAINANT STATES THAT HER BILLS ARE CONFUSING AND CONTAIN CONTRADICTORY AM- OUNTS. COMPLAINANT STATES THAT SHE ENROLLED IN THE CUSTOMER RESPONSBILITY PRO- GRAM WITH THE UNDERSTANDING THAT HER PAST-DUE BALANCE WOULD BE FORGIVEN AT SOME POINT. COMPLAINANT STATES THAT THIS HAS NOT HAPPENED. |
Showing results 7401 - 7425 of 7484
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.
