Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00004483 | Closed | 11/22/2000 | COMPLAINANT STATES HIS BILLS WERE ESTIMATED AND AS A RESULT WERE TOO HIGH FOR A NUMBER OF MONTHS. HE WANTS HIS BILLING TO BE MORE ACCURATE AND HIS PAYMENT TO BE ADJUSTED. |
| F-00841482 | Closed | 11/20/2000 | COMPLAINANT STATES HER BILLS FOR THE PAST FEW YEARS HAVE BEEN MISCALCULATED AND EXCESSIVE. SHE WANTS A $400-$500 REFUND FOR THE OVERPAYED BILLS. |
| Z-00832674 | Closed | 11/20/2000 | COMPLAINANT STATES SHE CAN NOT AFFORD HER CURRENT PAY ARRANGEMENT AND WOULD INSTEAD LIKE TO PAY THE NORMAL BILL PLUS $25 EXTRA PER MONTH. |
| C-00004456 | Closed | 11/17/2000 | COMPLAINANT STATES HE WAS CHARGED FOR REPAIRS THAT WERE PAYED FOR BY HIS LANDLORD AND THAT PGW HAS BEEN INCOMPETENT WITH THEIR BILLING. HE WANTS THE COMPANY TO CORRECTLY FIGURE HIS ACCOUNT SO THAT HE CAN PAY THE RIGHT AMOUNT. |
| Z-00824561 | Closed | 11/15/2000 | COMPLAINANT STATES HIS GAS HAS BEEN UNCONTROLLABLE AND HIS BILLS ARE ALSO TOO HIGH. HE HAS BEEN UNABLE TO GET HIS THERMOSTAT SERVICED AND WOULD LIKE THIS MATTER TO BE RESOLVED. HE WANTS A MINIMUM OF $300 IN CREDIT FROM PGW. |
| C-00004439 | Closed | 11/13/2000 | COMPLAINANT STATES HE CAN NOT AFFORD HIS CURRENT MONTHLY BILL AND PAST DUE BALANCE AND WOULD LIKE TO MAKE A PAY ARRANGEMENT THAT HE CAN AFFORD. |
| C-00004355 | Closed | 10/24/2000 | COMPLAINANT STATES PGW HAS MISREAD HIS GAS USAGE AND OVERCHARGED HIM. HE WANTS HIS BILLS ADJUSTED AND HE ALSO WANTS COMPENSATION FOR HIS TIME. |
| C-00004340 | Closed | 10/23/2000 | COMPLAINANT STATES HE HAS HAD TERRIBLE CUSTOMER SERVICE THROUGH PGW'S SERVICE LINES AND WANTS THIS ISSUE RESOLVED. |
| C-00004339 | Closed | 10/20/2000 | COMPLAINANT STATES HE WANTS A PAY ARRANGEMENT SO THAT HE WILL BE ABLE TO PAY HIS BILLS. |
| Z-00819982 | Closed | 10/16/2000 | COMPLAINANT STATES HIS GAS WAS SHUT OFF AFTER THE COMPANY FAILED TO CHECK THE BACKGROUND OF THE SITUATION AND HE WANTS HIS SERVICE RESTORED. |
| Z-00831732 | Closed | 10/16/2000 | COMPLAINANT STATES HE CAN NOT AFFORD HIS MONTHLY BILL AND REQUESTS TO EITHER MAKE LOWER PAYMENTS OR TO RECEIVE SOME KIND OF HELP. |
| C-00004289 | Closed | 10/5/2000 | COMPLAINANT STATES PGW HAS COST HER DAMAGES AND GIVEN HER UNSAFE LIVING CONDITIONS. SHE WANTS RELEASED TO HER THEIR RECORDS OF ALL OF THE EVENTS THAT TOOK PLACE AND ALSO WANTS AN ESTIMATE ON THE REPAIRS. |
| C-00004284 | Closed | 10/4/2000 | COMPLAINANT STATES PGW NEVER SENT HER A BILL FOR A LEAK SHE HAD FIXED FROM HER OLD HOUSE. SHE HAD SINCE BEEN CHARGED WITH VARIOUS FEES DUE TO THIS AND SHE BELIEVES THESE COSTS SHOULD BE REDUCED. SHE ALSO WANTS A NEW PAYMENT PLAN OF $40 TO $50 PER MONTH. |
| C-00004272 | Closed | 10/2/2000 | COMPLAINANT STATES THEY OWE PGW PAST DUES BUT FEEL THIS AMOUNT SHOULD BE REDUCED DUE TO PAST TROUBLES THEY HAVE HAD BY FAULT OF THE COMPANY. |
| Z-00810328 | Closed | 10/2/2000 | COMPLAINANT STATES SHE HAS NOT BEEN ABLE TO PAY HER GAS BILL AND HAS HAD MANY PROBLEMS IN RECENT YEARS DOING SO. SHE BELIEVES THAT PGW IS OVERCHARGING HER AND WANTS TO FIND OUT WHAT SHE REALLY OWES. |
| C-00004265 | Closed | 10/2/2000 | COMPLAINANT STATES THAT PGW FAILED TO MAIL HER BILLS FOR 3 MONTHS AND IS NOW ASKING FOR THE MONEY ALL UP FRONT. SHE FEELS SHE SHOULD NOT HAVE TO PAY ALL AT ONCE FOR THEIR OWN NEGLIGENCE AND WANTS THIS MATTER RESOLVED. |
| C-00004247 | Closed | 9/25/2000 | COMPLAINANT STATES HER GAS WAS SHUT OFF WITHOUT NOTICE AND WAS NOT TURNED BACK ON AGAIN UNTIL ONE WEEK AFTER IT WAS SUPPOSED TO BE. SHE STATED THE SITUATION WAS ABSURD AND WANTS BETTER SERVICE FROM PGW IN CUSTOMER RELATIONS. |
| C-00004228 | Closed | 9/22/2000 | COMPLAINANT STATES THE COMPANY NEGLECTED TO BILL HER FOR A YEAR OF SERVICE BECAUSE OF A CHANGE OF ADDRESS THAT WAS NOT NOTED AND THEY SENT HER THE BILL ALL AT ONCE. THE AMOUNT ALSO DID NOT AGREE WITH HER STATEMENTS AND THEREFORE SHE COULD NOT MAKE A PAYMENT PLAN. SHE WOULD LIKE ASSISTANCE IN SOLVING HER BILLING PROBLEM. |
| C-00004214 | Closed | 9/18/2000 | COMPLAINANT STATES SHE THINKS HER GAS BILL IS TOO HIGH FOR THE AMOUNT OF TIME SHE HAS BEEN AT THIS ADDRESS AND BELIEVES COMPANY SHOULD NOT BE RAISING THEIR RATES. |
| R-00005776 | Closed | 9/12/2000 | PHILADELPHIA GAS WORKS FILED REVISED PAGES TO SUPPLEMENT NO 1, PA PUC NO 1. THE PURPOSE OF THIS FILING IS TO INCORPORATE THE PROVISIONS REQUIRED UNDER THE MEMORANDUM OF UNDERSTANDING (MOU) BETWEEN PGW AND THE COMMISSION. |
| C-00004187 | Closed | 9/11/2000 | COMPLAINANT STATES SHE MOVED INTO HER NEW HOME ON 6/29/00, SHE HAS RECEIVED THREE BILLS CHARGING HER FOR SERVICE BEGINNING ON 6/13/00. SHE WENT IN PER- SON TO THE OFFICE AT 8566 BUSTLETON AVENUE, PHILADELPHIA PA ON 7/6/00 AND 8/7/00. SHE WAS TOLD BOTH TIMES NOT TO PAY THE BILL, THAT IT WOULD BE ADJUS- TED AND SHE WOULD RECEIVE A NEW BILL IN THE MAIL. SHE IS NOW CHARGED FOR SERVICE FROM 6/13/00 AS WELL AS A LATE CHARGE. SHE WANTS THE PUC TO GET HER REIMBURSEMENT FOR THE LATE CHARGE AND THE CHARGES FOR THE PERIOD 6/13/00 - 6/29/00. |
| Z-00810057 | Closed | 9/5/2000 | COMPLAINANT STATES ON 7/27/99 SHE RECEIVED A PGW GAS BILL FOR $5,268.07 FOR THAT BILLING PERIOD. SHE WENT TO PGW CUSTOMER SERVICE OFFICE AT 8TH & MONTG- OMERY TO DISPUTE THE AMOUNT. ON 8/24/99 SHE RECEIVED A PGW GAS BILL FOR $2,398.25 FOR THAT BILLING PERIOD. IN ADDITION, THE BALANCE OWED CONTINUED TO REFLECT THE PREVIOUS ERRONEOUS BILLING FOR JULY OF $5,268.07. SHE WAS TOLD AGAIN THAT THESE BILLINGS WER IN ERROR AND IT WOULD BE CORRECTED. SHE STATES THESE ERRONEOUS BILLINGS CONTINUED ON HER PGW ACCOUNT THROUGH 7/1/00. PGW RECORDS INCORRECTLY SHOWED HER ACCOUNT AS OWING $9,935.46 AS OF 7/12/00, SHE STATES THAT PGW HAS FAILED TO MAINTAIN ITS OBLIGATIONS UNDER PGW GAS SERV- ICE TARIFF NUMBER 10 AND SHE ALSO WANTS THIS MATTER TO BE FIXED. |
| C-00004106 | Closed | 8/28/2000 | COMPLAINANT STATES COMPLAINT IS THE IMPROPER BILLING AND CHARGES BY COMPANY, ALSO THE FAILURE TO RESPOND TO HER REQUESTS FOR RESOLUTION. SHE WANTS THE PUC TO INVESTIGATE THE OVERBILLING FOR HER ACCOUNT AND HAVE PHILADELPHIA GAS WORKS TAKE IT SERIOUSLY. |
| C-00004066 | Closed | 8/17/2000 | COMPLAINANT STATES SHE IS COMPLAINING ABOUT PHILADEPHIA GAS WORKS IN GENERAL. SHE FEELS THAT IT IS NOT RUN IN AN EFFECTIVE MANNER. IT NEEDS A COMPLETE RE-ORGANIZATION AND MORE SUPERVISION ON A DAILY BASIS. SHE WANTS THE PUC TO STOP NO MORE NEW ADD-ONS OR RAISES. SHE FEELS THAT IT NEEDS MORE SUPER- VISION. |
| R-00005654 | Closed | 8/17/2000 | PHILADELPHIA GAS WORKS INTERIM RATE INCREASE REQUEST.......................... |
Showing results 7401 - 7425 of 7448
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