Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-02098760 | Closed | 1/12/2007 | COMPLAINANT STATES HE WOULD LIKE A PAYMENT AGREEMENT WHERE HE WILL PAY HIS BUDGET AMOUNT PLUS $60.00 EACH MONTH UNTIL HIS BALANCE IS PAID IN FULL. HE STATES HE CAN'T AFFORD TO PAY A BUDGET OF $482.00 A MONTH. |
| C-00014803 | Closed | 2/1/2001 | COMPLAINANT STATES COMPLAINT IS THE SKYROCKETING MONTHLY GAS BILL. |
| C-20016053 | Closed | 8/22/2001 | COMPLAINANT STATES THAT PGW SENT THEM A BILL FOR UNDERESTIMATED CHARGES FOR THE LAST 2 YEARS. THEY CHARGED THEM THE NEW RATE PLUS LATE FEES FOR THIS USAGE. PGW CLAIMS THAT THEY WERE UNABLE TO GAIN ACCESS TO THE PROPERTY TO READ THE METER, BUT THE COMPLAINANTS CLAIM THAT THIS IS FALSE BECAUSE THEY NOTED EACH TIME THEY READ THE METER ON THEIR CALENDAR. COMPLAINANTS WANT THE PUC TO FIND OUT WHY THEIR BILLS ARE SO HIGH, AND MAKE PGW ADJUST THEIR BILL. |
| C-00014639 | Closed | 1/2/2001 | COMPLAINANT STATES THAT HER BILLS ARE CONFUSING AND CONTAIN CONTRADICTORY AM- OUNTS. COMPLAINANT STATES THAT SHE ENROLLED IN THE CUSTOMER RESPONSBILITY PRO- GRAM WITH THE UNDERSTANDING THAT HER PAST-DUE BALANCE WOULD BE FORGIVEN AT SOME POINT. COMPLAINANT STATES THAT THIS HAS NOT HAPPENED. |
| C-20029115 | Closed | 12/19/2002 | COMPLAINANT STATES HE DID NOT CONSUME OR BENEFIT FROM GAS SERVICE AT THIS LOCATION,SO HE DOES NOT HAVE RESPONSIBILITY FOR SERVICE. HE WANTS EMERGENCY ACCESS TO SERVICE AT 3451 E ST. PHILADELPHIA, PA. |
| Z-00871874 | Closed | 5/29/2001 | COMPLAINANT STATES THAT SHE HAS NOTICED MISTAKES IN THE ESTIMATIONS OF HER BILLS. SHE WANTS TO GET COPIES OF HER BILLS FOR THE LAST 3 YEARS TO PROVE THAT THERE IS A PROBLEM. SHE WANTS THE PUC TO SET A HEARING SO THAT SHE CAN PROVE THIS. SHE ALSO WANTS THE PUC TO CORRECT THE MISTAKES ON HER BILL AND PENALIZE PGW. |
| C-20030318 | Closed | 5/29/2003 | COMPLAINANT STATES SHE FEELS THE THERE IS A OVERPAYMENT FOR HER HOT WATER GAS. STATES COMPANY REMOVED THE METER AND SAID THERE WAS NOTHING WRONG. COMPLAINT IS THAT SHE WAS PAYING $300.,$400. & $500.00 RANGE AND SHE FEELS THERE IS NO WAY THAT SHE COULD BE USING THAT MUCH GAS FOR JUST HOT WATER HEATER. PREVIOUS BILLS WERE ONLY $75 TO $100.00 A MONTH. SHE WANTS A INVESTAGATION DONE AND REIMBURSED THE DIFFERENCE. |
| Z-01155245 | Closed | 7/29/2002 | COMPLAINANT STATES THAT HER GAS BILL WAS $5,000 OVER TWO YEARS. SHE WANTS AN INVESTIGATION INTO WHY THE BILLS WERE SO HIGH. SHE STILL OWES $2,000 WHICH SHE FINDS DIFFICULT TO PAY AND WANTS TO WORK SOMETHING OUT. |
| C-20030291 | Closed | 5/8/2003 | COMPLAINANT STATES HE DOES NOT BELIEVE HE SHOULD BE RESPONSIBLE FOR GAS BEFORE HE ASSUMED RESPONSIBILITY FOR IT. HE ALSO BELIEVES THERE WAS A GAS LEAK. HE WANTS THEM TO START BILLING FROM WHEN IT WAS PUT IN HIS NAME. |
| F-01103423 | Closed | 5/30/2002 | COMPLAINANT STATES THAT HE IS HAVING DIFFICULTY UNDERSTANDING HIS BILL. HE WANTS TO KNOW IF $330 DEDUCTION WAS DONE BEFORE THE $1653.10 OR AFTER. HE ALSO FEELS PGW SHOULD BE PARTIALLY RESPONSIBLE. |
| C-20031786 | Closed | 11/7/2003 | COMPLAINANT STATES COMPLAINT IS THAT PGW WANTS HER TO PAY $651, WHICH SHE DOES NOT HAVE. SHE WANTS TO BE PUT ON A MONTHLY BUDGET AMOUNT THAT SHE CAN AFFORD TO PAY. |
| F-0954829 | Closed | 11/4/2002 | COMPLAINANT STATES AN ACCURATE READING WAS NOT POSSIBLE DUE TO AN OLD METER IN HER HOME BETWEEN 3/98 AND 5/01. THE CANCELLATIONS WERE NOT APPLIED TO HER ACCOUNT. SHE WANTS PUC TO TELL THE PHILADELPHIA GAS WORKS TO SHOW THE AMOUNT THAT WAS DEDUCTED AND CREDIT THE AMOUNT TO HER ACCOUNT.----------------------- CASE ENTERED IN ERROR - SHOULD OF BEEN DOCKETED AT F-00954829. |
| Z-01773615 | Closed | 1/5/2005 | COMPLAINANT STATES SHE WANTS THE PUC TO NEGOTIATE A REASONABLE PAYMENT PLAN FOR HER BASED ON MY INCOME AND EXPENSES SO THAT KNOW MATTER HOW LONG IT TAKES, SHE CAN PAY OFF THIS BILL AND BE AT PEACE WITH PGW ONCE AND FOR ALL. |
| C-20043137 | Closed | 6/7/2004 | COMPLAINANT STATES HER GASS HAAS BEEN FOF FOR A MONTH. WOULD LIKE HER GAS TURNED BACK ON AND SHE WILL PAY THIS TIME. |
| F-01824840 | Closed | 8/1/2005 | COMPLAINANT STATES THERE IS INCORRECT CHARGES ON HIS BILL. |
| C-20042988 | Closed | 5/17/2004 | COMPLAINANT STATES SHE CANNOT PAY MORE THAN $40.00/MO. WOULD LIKE HELP ACHIEVING THIS GOAL. |
| F-01962168 | Closed | 5/1/2006 | COMPLAINANT STATES THEY WOULD LIKE A MORE AFFORDABLE PAYMENT AGREEMENT. THEY WOULD LIKE AN AGREEMENT BETWEEN $250 - $275 A MONTH. |
| Z-01760430 | Closed | 5/17/2005 | COMPLAINANT STATES HE WANTS A PLAN SET UP BASED ON HIS INCOME AND OTHER BILLS |
| C-00015560 | Closed | 6/7/2001 | COMPLAINANT STATES HE SPOKE TO A REPRESENTATIVE AT PHILADELPHIA GAS WORKS 1137 CHESTNUT STREET IN NOVEMBER AND DECEMBER OF 2000, HE PROCESSED HIS LILEAP GRANT AND STATED TO HIM THAT HE WILL ALSO PROCESS HIS CRISIS GRANT. HE CONTINUED TO CALL AND RECEIVE E-MAILS TO PGW. HE WAS UNDER VERBAL IMPRE- SSION THAT THE GAS COMPANY CAN PROCESS BOTH GRANTS TO HELP THE PUBLIC. HE STATES HE IS ON A FIXED INCOME AND HE DOESN'T HAVE ANY MONIES TO PAY HIS BILLS. |
| F-01631086 | Closed | 1/5/2006 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HIS BILL. HE WOULD LIKE THE APPROPRIATE PARTIES TO BE BILLED BASED ON PERIODS OF TENANCY. |
| Z-01520964 | Closed | 2/9/2004 | COMPLAINANT STATES PHILA GAS WORKS HAS NOT ACKNOWLEDGED RECEIPT OF HER PAY- MENT IN THE AMOUNT OF $258 ON 10/7/03. SHE WANTS THE PUC TO URGE PHILA GAS WORKS TO INVESTIGATE THEIR RECORDS THOROUGHLY. |
| C-20078378 | Closed | 9/28/2007 | COMPLAINANT STATES THE COMPANY HAS REPORTED TO THE CREDIT BUREAUS THAT HER BILL IS PAST DUE. COMPLAINANT STATES THAT IS NOT TRUE THAT SHE PAYS HER BILL ON TIME OR EARLY EVERY MONTH. SHE WANTS THIS MATTER TAKEN OFF HER CREDIT REPORT AS SOON AS POSSIBLE. |
| F-01491500 | Closed | 12/6/2004 | COMPLAINANT STATES THAT THEY RECEIVED A BILL FOR $1,737.13 BECAUSE PGW CLAIMED THE METER WAS INSTALLED IMPROPERLY AND MISREAD. THEY THINK IT WOULD BE FAIR IF PGW COVERS THREE QUARTERS OF THE BILL AND THEY PAY ONE QUARTER. |
| F-01016586 | Closed | 1/14/2002 | COMPLAINANT STATES SHE IS BEING CHARGED GAS FROM A PREVIOUS ADDRESS FOUR YEARS AGO. THIS HAS BEEN ADDED INTO HER CURRENT BILL. SHE WOULD LIKE DETAILED RECORDS OF THE USAGE DURING THE PERIOD OF WHICH SHE IS CHARGED FOR THE AMOUNT OF THE CUBIC FEET. SHE ALSO WANTS THESE CHARGES REMOVED FROM HER CURRENT BILL. |
| Z-01700438 | Closed | 5/27/2005 | COMPLAINANT STATES THAT THE PUC ORDERED HER TO PAY $765.00 A MONTH AND SHE STATES THAT SHE CAN NOT MAKE THIS KIND OF A MONTHLY PAYMENT. |
Showing results 2901 - 2925 of 7493
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