Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00004284 | Closed | 10/4/2000 | COMPLAINANT STATES PGW NEVER SENT HER A BILL FOR A LEAK SHE HAD FIXED FROM HER OLD HOUSE. SHE HAD SINCE BEEN CHARGED WITH VARIOUS FEES DUE TO THIS AND SHE BELIEVES THESE COSTS SHOULD BE REDUCED. SHE ALSO WANTS A NEW PAYMENT PLAN OF $40 TO $50 PER MONTH. |
| C-00014982 | Closed | 2/23/2001 | COMPLAINANT STATES PGW CONTINUES TO INCLUDE ON HER BILL A SERVICE VISIT CHAR- GE ($50), EVEN THOUGH HER LANDLORD PAYS FOR THE PARTS & LABOR PLAN. DISPITE TWO LETTERS & SEVERAL PHONE CALLS, THEY REFUSE TO CORRECT HER BILL. SHE WANTS THE PUC TO FORCE PGW TO ISSUE A CORRECT BILL. |
| C-20029083 | Closed | 12/16/2002 | COMPLAINANT STATES THAT PGW ACCIDENTALLY MADE READINGS ON AN OLD METER INSTEAD OF THEIR NEW ONE. COMPLAINANT WANTS ALL RECORDS AND BILLING ACCOUNTS AND ANY INTEREST OR LATE FEES TO BE WAIVED. ON ANOTHER PROPERTY, THEY RECEIVED A LARGE BILL DUE TO UNDERESTIMATED READINGS. |
| F-01021885 | Closed | 5/6/2003 | COMPLAINANT STATES HE WAS OVERCHARGED AT ONE ADDRESS AND THE OTHER ADDRESS HE NEVER LIVED AT. HE IS REQUESTING A HEARING IN ORDER TO EXPLAIN BOTH PROBLEMS IN DETAIL. |
| Z-01059363 | Closed | 3/12/2003 | COMPLAINANT STATES THAT SHE NEVER MADE AN AGREEMENT TO PAY $150 A MONTH. SHE WAS TOLD SHE OWES $1,179.88, PLUS THIS MONTH'S BILL IS $1,332.14. SHE WANTS AN INVESTIGATION |
| Z-01804662 | Closed | 2/11/2005 | COMPLAINANT STATES HE SENT CORRESPONDENCE TO PGW THAT WAS TOTALLY IGNORED. HE WANTS THE PUC TO ORDER A REFUND, FINE PGW OR AND OTHER APPROPRIATE ACTION AS DEEMED NECESSARY. |
| Z-01877517 | Closed | 7/5/2005 | COMPLAINANT STATES THEY WOULD LIKE A PAYMENT AGREEMENT. |
| F-02067011 | Closed | 6/6/2006 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON THEIR BILL. THEY WOULD LIKE THE PUC TO ASSIST THEM WITH A SENSIBLE AGREEMENT. |
| F-02028230 | Closed | 4/11/2007 | COMPLAINANT STATES SHE WOULD LIKE A PAYMENT AGREEMENT. |
| F-02025865 | Closed | 11/9/2006 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HER BILL. |
| F-02241651 | Closed | 8/29/2007 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HIS BILL. |
| F-01202375 | Closed | 9/25/2002 | COMPLAINANT STATES SHE WAS CHARGED $814.18 FOR PRIOR USAGE DATING TO 12/98 AND $471.54 FOR A RE-WORKING OF CHARGES BASED ON HIGHER RATES FOR HEATING CUSTOMERS. SHE BELIEVES PGW HAS MISHANDLED THEIR BILLING, READINGS AND INSTALLATION OF EQUIPMENT. SHE WANTS PUC TO TELL PGW TO SUBTRACT ALL PRIOR CHARGES INCLUDING LATE CHARGES. SHE ALSO WANTS PUC TO PROTECT CUSTOMERS BY INSISTING ON CHANGES IN PGW BAD BUSINESS PRACTICES. |
| F-01099289 | Closed | 8/29/2002 | COMPLAINANT STATES PGW FAILED TO PROVIDE HER IMPORTANT INFORMATION IN REGARD TO BUDGET PLAN REQUIREMENT/RENEWALS. HER PERSONAL INFORMATION WAS HANDED OVER TO A COLLECTION COMPANY WHO HARASSES HER. SHE BELIEVES SHE IS ONE OF THE CUSTOMERS OVERCHARGED BY PGW. SHE WANTS PUC TO REQUEST A FULL USAGE/RATE IN- VESTIGATION INTO HER ACCOUNT AND HAVE ACCOUNT PAID IN FULL USING MONIES THAT WERE OVERCHARGED TO PA CUSTOMERS. SHE WANTS A FULL BILLING REFUND SINCE SHE WAS NOT AFFORDED AN APPROPRIATE LEVEL OF SERVICE INFORMATION AS A NEW CUSTO- MER AND A MANUAL RELATIVE TO BUDGET PROGRAM. |
| F-01254526 | Closed | 11/20/2003 | COMPLAINANT STATES THAT PGW DID ESTIMATED BILLING. WHEN THEIR BILL WAS ESPEC IALLY HIGH, PGW TOLD THEM TO DISREGARD IT AS A COMPUTER ERROR. HE THINKS THE BILL OF OVER $4,000 IS TOO HIGH. HE WANTS A FAIR SETTLEMENT WITH THE COMPANY |
| Z-01507318 | Closed | 1/31/2004 | COMPLAINANT STATES THE CHARGES ARE INCORRECT AND THE PAYMENT PLAN PUC SENT HER IS TOO HIGH. SHE WANTS HELP IN MAKING ARRANGEMENTS THAT SHE CAN AFFORD. |
| Z-01631149 | Closed | 8/19/2004 | COMPLAINANT STATES THE MONTHLY PAYMENT AS STIPULATED BY THE PUC OF $199 EACH MONTH EXCEEDS THEIR MONTHLY EXPENSES AND INCOME. |
| F-01702940 | Closed | 3/5/2005 | COMPLAINANT STATES HER COMPLAINT IS THE INCORRECT CALCULATION OF A CREDIT BALANCE FROM A PRIOR MONTH. |
| F-02011298 | Closed | 2/9/2006 | COMPLAINANT STATES SHE HAS A HIGH GAS BILL CARRIED OVER FROM A PREVIOUS ADDRESS IN 1985 AND HAS ASKED THE UTILITY FOR FORGIVENESS WHICH HAS NOT BEEN GIVEN. SHE WOULD LIKE THE PUC TO HELP LOWER THIS BILL. |
| F-02072671 | Closed | 6/26/2006 | COMPLAINANT STATES PAYMENT PLAN TOO HIGH. SHE WOULD LIKE THE PUC TO HAVE PAYMENT AGREEMENT LOWERED AND HAVE BILL DUE AT THE END OF THE MONTH. |
| F-02027186 | Closed | 3/6/2006 | COMPLAINANT STATES SHE WOULD LIKE A PAYMENT AGREEMENT. SHE WANTS ONE THAT SHE CAN AFFORD. |
| C-20077312 | Closed | 1/25/2007 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HIS BILL AND HE WOULD LIKE A PAYMENT AGREEMENT. |
| F-02096907 | Closed | 11/7/2006 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HIS BILL. HE STATES HE RECEIVED A BILL MONTHLY FOR $50 AND NOW HE RECEIVES AN UNAFFORDABLE BILL OF $350 A MONTH. HE WOULD LIKE HIS BILL TO BE REDUCED TO AN AFFORDABLE AMOUNT. |
| C-20077880 | Closed | 6/25/2007 | COMPLAINANT STATES THE GAS COMPANY CHARGED HER ACCOUNT DOUBLE FOR STARTING IN NOVEMBER. |
| F-01023803 | Closed | 2/27/2002 | COMPLAINANT STATES SHE PERSONALLY INFORMED PGW SEVERAL WEEKS IN ADVANCE & ASKED FOR A METER READING ON JANUARY 31, 2001. THEY NOTIFIED THE COMPANY A NUMBER OF TIMES TO SEE WHY THEY WERE STILL RECEIVING BILLS FOR GAS CONSUMP TION AT THAT PROPERTY. |
| F-01286422 | Closed | 6/9/2003 | COMPLAINANT STATES HER GAS BILL WENT UP 3 TIMES THE AMOUNT OF WHAT IS WAS IN THE WINTER. SHE STATES SHE ONLY USES GAS TO HEAT HER HOUSE. SHE WANTS SOME ONE FROM THE GAS COMPANY TO COME CHECK HER HEATER OR METER. |
Showing results 3701 - 3725 of 7448
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.