Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20028468 | Closed | 9/9/2002 | COMPLAINANT STATES SHE WAS TOLD SHE HAD TO PAY FOR HER OWN GAS. SHE SAYS SHE WAS NOT AT THE ADDRESS AND THE GAS WAS IN SOMEONE ELSE'S NAME. SHE WAS EXPEC- TED TO PAY A RECONNECTION FEE, THE USED GAS FOR ONE YEAR AND HER REGULAR BILL SHE WANTS TO KNOW WHY GAS WAS NOT TURNED OFF FOR A YEAR AND WHY SOMEBODY ELSE WAS HELD RESPONSIBLE. |
| C-20028512 | Closed | 9/17/2002 | COMPLAINANT STATES COMPANY HAS EXCESSIVE HIGH RATES AND CHARGES. THE COMPANY REPEATEDLY HAS CHANGED THE DUE DATES WHICH CAUSES HIM TO RECEIVE TWO BILLS IN ONE MONTH. HE WANTS THE PUC TO INVESTIGATE THE ACCOUNTING PRACTICES OF PHILA- DELPHIA GAS WORKS. HE ALSO WANTS A MORE SIMPLIFIED BILL AND A REASONABLE METHOD OF PAYING OVER DUE BILLS. HE ALSO WANTS COMPANY TO DISCONTINUE THE FREQUENT HARASSMENT OF CUSTOMERS. |
| F-01392312 | Closed | 11/26/2003 | COMPLAINANT STATES SHE IS DISPUTING A BILL ON HER MOTHERS BEHALF. COMPLAINANT STATES HER MOTHER HAS BEEN HOSPITALIZED SINCE 2000 AND THE APARTMENT WAS VACANT SO THERE IS NOT WAY THE BILL IS RIGHT. |
| F-01859980 | Closed | 7/20/2005 | COMPLAINANT STATES THAT THE HEATER THAT IS IN HER HOME IS OLD BUT IT IS FUR- NISHED BY THE LANDLORD. COMPLAINANT STATES SHE HAS ASK THE COMPANY TO CHECK TO SEE IF THIS IS THE REASON FOR EXCESSIVE USE OF GAS AND NO ONE HAS COME OUT TO CHECK THIS PROBLEM. COMPLAINANT STATES SINCE THIS IS WITH THE APARTMENT THAT THE LANDLORD SHOULD BE LIABLE FOR THIS SINCE IT IS WITH THE APARTMENT AND SHE CAN NOT AFFORD THESE HIGH BILLS. |
| C-20065993 | Closed | 3/13/2006 | COMPLAINANT STATES THEY WANT THE GAS COMPANY TO REMOVE THE CHARGES FROM 3/21/97 THRU 3/1/01 FROM THEIR BILL. THEIR COMPLAINT IS THAT THEY DID NOT LIVE AT 5429 RIDGEWOOD UNTIL FEBRUARY OF 2003. |
| C-20066037 | Closed | 3/27/2006 | COMPLAINANT STATES HE DISAGREES WITH HIS ACCOUNT BALANCE. HE WANTS THE LIHEAP PAYMENT THAT PGW RECEIVED BE SETTLED WITH HIS ACCOUNT BALANCE. |
| C-20066328 | Closed | 5/3/2006 | COMPLAINANT STATES HIS PREVIOUS HOME WAS LOCKED UP BY THE SHERIFF'S DEPARTMENT THE DAY BEFORE HE SENT A CHECK WAS SENT TO THE COMPANY. HE WANTS THE PUC TO MAKE THE NECESSARY ADJUSTMENTS TO HIS BILL. |
| F-02055641 | Closed | 9/27/2006 | COMPLAINANT STATES THAT THERE ARE INCORRECT CHARGES ON HER BILL. |
| C-00004228 | Closed | 9/22/2000 | COMPLAINANT STATES THE COMPANY NEGLECTED TO BILL HER FOR A YEAR OF SERVICE BECAUSE OF A CHANGE OF ADDRESS THAT WAS NOT NOTED AND THEY SENT HER THE BILL ALL AT ONCE. THE AMOUNT ALSO DID NOT AGREE WITH HER STATEMENTS AND THEREFORE SHE COULD NOT MAKE A PAYMENT PLAN. SHE WOULD LIKE ASSISTANCE IN SOLVING HER BILLING PROBLEM. |
| R-00006042 | Closed | 1/5/2001 | 12/16/00-PHILADELPHIA GAS WORKS FILED A LETTER/PETITION FOR EXTENSION TO FILE ITS GENERAL RATE INCREASE NO LATER THAN JANUARY 5, 2001 RATHER THAN ON OR BEFORE JANUARY 1, 2001........................................................ 01/05/01 - PHILADELPHIA GAS WORKS FILED SUPPLEMENT NUMBER 7 TO TARIFF GAS PA PUC NUMBER 1 TO BECOME EFFECTIVE MARCH 6, 2001, WHICH PROPOSES A GENERAL RATE INCREASE OF $65,000,000. |
| F-00912588 | Closed | 8/29/2001 | COMPLAINANT STATES PGW CLAIMS THAT THE NEW AUTOMATIC READER INSTALLED AT 1518 WIDENER WAS SET INCORRECTLY, HENCE THE READINGS FOR THE YEAR 1999 WERE UNDER- ESTIMATED. A PROPER EXPLANATION WAS NOT SUBMITTED WITH THE $410.86 BILL THAT WAS MAILED IN JUNE OF 2000. UPON SEVERAL OCCASSIONS DURING PHONE CONVERSAT- IONS ABOUT THE CHARGES, A CLEAR DESCRIPTION OF THE CHARGES WASN'T DISCUSSED, BECAUSE PROPER DOCUMENTATION WAS NOT NOTED IN THE FILES. SHE WANTS THE PUC TO SHOW THAT PGW CAN PROVIDE CORRECT AND SUBSTANTIAL DOCUMENTATION TO WARRANT PAYMENT OF THIS DISPUTED BILL. |
| C-20039894 | Closed | 3/26/2003 | COMPLAINANT STATES SHE SOLD PROPERTY AND MADE SETTLEMENT AND COMPANY WITHHELD $2,655.16 AND SHE IS STILL RECEIVING COPIES OF THE GAS BILLS. SHE BELIEVES COMPANY OWES HER MONEY. |
| Z-01500504 | Closed | 11/20/2003 | COMPLAINANT STATES THAT HE CANNOT AFFORD TO PAY $800 TO GET HIS GAS TURNED BACK ON. HIS BILL OF $6,000 WAS BEING INCREASED EVEN THOUGH HIS FURNACE WAS BROKEN AND THE GAS WAS OFF. HE ASKS IF THE BILL COULD BE CLEARED OR REDUCED TO SOMETHING HE COULD PAY. |
| C-20054803 | Closed | 5/27/2005 | COMPLAINANT STATES THAT SHE IS UNABLE TO PAY $371.00 A MONTH FOR HER UTILITY. SHE WORKS ALONE IN A BARBER SHOP AND DOES NOT MAKE ENOUGH MONEY TO AFFORD $371.00. SHE NEEDS TO MAKE A PAYMENT AGREEMENT FOR $200.00 A MONTH OR LESS. |
| F-01874115 | Closed | 2/23/2006 | COMPLAINANT STATES THEY WOULD LIKE TO GET SOME HELP FOR TO STRAIGHTEN OUT THEIR BILL. THEY DON'T WANT TO PAY FOR THE REMAINING BILL FROM MARCH 2005 TO MAY OF 2005. |
| C-20055044 | Closed | 8/10/2005 | COMPLAINANT STATES SHE WANTS PGW TO STOP THREATENING HER WITH SHUT OFF NOTICES AND STOP HARASSING HER. COMPLAINANT STATES PGW INFORMED HER OVER THE PHONE THAT THE PLAN WILL BE REINSTATED, ONLY TO FLOOW UP WITH BIGGER BILLS AND MORE THREATS AND HARASSMENT. |
| Z-00922682 | Closed | 9/10/2001 | COMPLAINANT STATES SHE CAN'T AFFORD WHAT THEY CHARGEE. SHE CURRENTLY HAS AN OUTSTANDING BALANCE FROM LAST WINTER, BUT SHE IS PAYING THE MOST SHE CAN PAY A MONTH. SHE WANTS THE PUC TO TELL THE COMPANY THAT SHE ONLY LIVES ON ONE PAYCHECK A MONTH AND THAT SHE CAN ONLY AFFORD $200 A MONTH. |
| C-20028240 | Closed | 7/29/2002 | COMPLAINANT STATES THEY RECEIVED ESTIMATED BILLS FROM APRIL, 1997 TO JUNE, 1999 WHICH THEY PAID IN FULL EACH MONTH. IN JUNE, 1999 METERS WERE CHANGED AND PGW BILLED THEM FOR DIFFERENCE BETWEEN ESTIMATED READINGS AND ACTUAL READINGS. THIS IS THE AMOUNT IN DISPUTE. THE OLD METERS ARE NOT AVAILABLE TO VERIFY VALIDITY OF READINGS. HE WOULD LIKE PUC TO REVIEW AND RECOMMEND A WAIVER OF ALL LATE CHARGES, INTEREST AND PENALTIES, AND A REDUCTION OF THE UNDERLYING BILLS. |
| C-20031015 | Closed | 8/15/2003 | COMPLAINANT STATES GAS BILL IS EXTREMELY HIGH. COMPLAINANT WANTS THE PUC TO GIVE A LOGICALLY REASON WHY THE GAS BILL IS HUNDREDS OF DOLLARS MORE THAN THE RESIDENCE ON HER BLOCK. |
| C-20031898 | Closed | 11/20/2003 | COMPLAINANT STATES A NEW METER WAS INSTALLED AND SHE RECEIVED A LARGE BILL. SHE WAS TOLD ALL BILLS FOR LAST TWO YEARS WERE ESTIMATED. SHE DID NOT RECEIVE A FINAL READING WHEN OLD METER WAS REMOVED. SHE WANTS AN INVESTIGATION. |
| C-20042589 | Closed | 3/10/2004 | COMPLAINANT STATES HE WOULD LIKE TO HAVE HIS NEW METER FINALLY INSTALLED. |
| Z-01524125 | Closed | 8/2/2004 | COMPLAINANT STATES SHE IS RECIEVING OUTRAGEOUS BILLS AND BELIEVES SHE IS BEING CHARGED FOR GAS SHE DIDNT USE. WOULD LIKE THIS INVESTIGATED. |
| C-20077604 | Closed | 4/11/2007 | COMPLAINANT STATES SHE RECEIVED A NOTICE THAT HER UTILITY SERVICE IS BEING TERMINATED. |
| C-20028296 | Closed | 8/9/2002 | COMPLAINANT STATES THAT THEY WERE CHARGED $50 FOR EMERGENCY SERVICE. THEY WERE WITHOUT HEAT FOR A WEEKEND BECAUSE THE COMPANY SUSPECTED A GAS LEAK THEY COULD NOT FIND. LATER THE COMPLAINANT FOUND THE PROBLEM AND ADVISED THE COMPANY. AFTER CORRECTING IT, THEY PUT THE $50 CHARGE BACK ON THE BILL. THE COMPLAINANT DOES NOT FEEL HE SHOULD BE RESPONSIBLE FOR THIS FEE. |
| F-01196886 | Closed | 11/12/2002 | COMPLAINANT STATES THAT SHE HAS OUTSTANDING BILLS, INCLUDING FOR GAS, FOR THE RESIDENCE IN WHICH SHE IS STAYING. |
Showing results 4151 - 4175 of 7448
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