Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20078123 | Closed | 8/5/2007 | COMPLAINANT STATES THERE IS A RELIABILITY, SAFETY OR QUALITY PROBLEM WITH HER UTILITY SERVICE. |
| C-00014787 | Closed | 1/31/2001 | COMPLAINANT STATES HER BILL HAS INCREASED BY MORE THAN 100% SINCE JUNE OF 2000. FOR ABOUT A YEAR SHE WAS PAYING $63 MONTHLY, THERE WAS AN INCREASE OF $25 IN DECEMBER AND AN INCREASE OF $19, AND NOW FOR FEBRUARY THEY HAVE TACKED ON ANOTHER $20 FOR A TOTAL OF $64. SHE STATES HER USAGE IS THE SAME AS LAST YEAR. SHE WANTS THE PUC TO BRING THIS THING UNDER CONTROL, SHE SAYS SHE WAS NOT MISSING ANY PAYMENTS AT $63.00, BUT DOUBLING THE AMOUNT IS WAY TOO MUCH TO HANDLE. |
| C-20015847 | Closed | 7/9/2001 | COMPLAINANT STATES THAT PGW IS NOT PROVIDING HER WITH INFORMATION REGARDING HER ACCOUNT. SHE STATES THAT SHE RECEIVES BILLS, BUT IS UNABLE TO GET A CLEAR EXPLANATION OF THE CHARGES. SHE STATES THAT PGW ADDED MORE MONEY TO HER BALANCE JUST AS SHE WAS ABOUT TO PAY IT OFF, CLAIMING THAT IT WAS IN A "FROZEN" STATUS. THIS DOESN'T MAKE SENSE TO HER, BECAUSE HER ACCOUNT WAS ACTIVE AT THE TIME. SHE WANTS THE PUC TO INVESTIGATE WHY PGW IS CHARGING HER THESE EXTRA AMOUNTS, AND SHE WANTS THE PUC TO MAKE SURE THAT THEIR ACTIONS ARE CORRECT. |
| F-00889612 | Closed | 8/22/2001 | COMPLAINANT STATES DURING THE SUMMER OF 2000, HER GAS BILL SOARED FROM LESS THAN $100 TO MORE THAN $3,000 FOR ONE MONTH TO THE OTHER. SHE CONSTANTLY RECEIVES "ESTIMATED GAS BILLS". SHE REQUESTED A NEW METER. THREE DIFFERENT TEAMS CAME OUT AND SHE STILL DOES NOT HAVE A NEW METER. SHE WANTS THE PUC TO INSTALL A NEW METER, ERADICATE THE GAS BILL AND RETURN HER MONEY FOR THE ESCALATED BILL OF $3,000. |
| Z-01057982 | Closed | 11/12/2002 | COMPLAINANT STATES THAT NO ONE READ HIS METER FOR YEARS AND HE DOESN'T KNOW IF HIS ESTIMATE IS CORRECT. HE WOULD LIKE IT TO BE CHECKED. |
| F-00975303 | Closed | 2/15/2003 | COMPLAINANT STATES HE MOVED FROM HIS APARTMENT AND NOTIFIED THE GAS COMPANY TO SHUT OFF THE GAS. HIS OLD LANDLORD DID NOT SHOW UP WHEN THEY CAME TO TURN OFF THE GAS SO THE GAS STAYED IN HIS NAME. HE WOULD LIKE THE PUC TO ORDER THE COMPANY TO READUST THE BILL TO REFLECT THE TIME HE WAS NOT LEAVING THERE SO HE CAN GET THE BILL PAID. |
| F-01284119 | Closed | 5/27/2003 | COMPLAINANT STATES THERE WAS ADJUSTMENTS TO BE MADE TO HIS ACCOUNT AND THE COMPANY DID NOT MAKE THEM AND HE THINKS THIS IS NOT FAIR. HE WANTS THE COMP ANY TO MAKE THE ADJUSTMENTS. |
| F-01307859 | Closed | 7/23/2003 | COMPLAINANT STATES HE IS BEING CHARGED FOR GAS HE DID NOT CONSUME. HE WANTS THE BALANCE REMOVED FROM HIS ACCOUNT. |
| F-02098724 | Closed | 3/16/2007 | COMPLAINANT STATES PAYMENT ARRANGEMENTS TOO HIGH. SHE WOULD LIKE THE PUC TO LOWER PAYMENTS TO $65 PER MONTH. |
| F-02119872 | Closed | 5/1/2007 | COMPLAINANT STATES SHE WOULD LIKE A PAYMENT AGREEMENT. |
| C-00004456 | Closed | 11/17/2000 | COMPLAINANT STATES HE WAS CHARGED FOR REPAIRS THAT WERE PAYED FOR BY HIS LANDLORD AND THAT PGW HAS BEEN INCOMPETENT WITH THEIR BILLING. HE WANTS THE COMPANY TO CORRECTLY FIGURE HIS ACCOUNT SO THAT HE CAN PAY THE RIGHT AMOUNT. |
| C-00015290 | Closed | 4/19/2001 | COMPLAINANT STATES HE HAS KIDNEY FAILURE. ON 3/6/01 HE RECEIVED A KIDNEY TRANSPLANT, AND HE CAN NOT AFFORD TO GET SICK. HE CAN'T RISK, GETTING AN INFECTION. IT IS NECESSARY THAT HE HAS HOT WATER FOR, BATHING, CLEANING, DISINFECTING, ETC. |
| C-20042955 | Closed | 5/5/2004 | COMPLAINANT STATES SHE IS BEING CHARGED MORE THAN SHE SHOULD BE. SHE WOULD LIKE HER BILL TO DECREASE. |
| F-01616264 | Closed | 6/8/2005 | COMPLAINANT STATES PGW DID NOT BILL HER FOR TWO YEARS. SHE RECEIVED A BILL THAT DETAILED ONE YEAR OF GAS THAT STATED $1,560.71 FOR THAT YEAR. SHE WANTS THE PUC TO OBTAIN A DETAILED BILL OF THE TWO YEARS THAT SHE WAS NOT BILLED FOR. |
| C-20066482 | Closed | 6/14/2006 | COMPLAINANT STATES THEY WANT THIS BROUGHT IN AS A MISUNDERSTANDING AND WANT THEIR SERVICE RESTORED. COMPLAINANT ALSO WANTS TO BE SET UP WITH A NEW ACCT. |
| C-20077337 | Closed | 2/1/2007 | COMPLAINANT STATES INCORRECT CHARGES ON BILL. THEY WOULD LIKE THE PUC TO HELP GET BILL CORRECTED. |
| F-00858289 | Closed | 9/20/2001 | COMPLAINANT STATES SHE FEELS THAT THE BUDGET IS TOO HIGH TO PAY ALONG WITH HER REGULAR BILL. SHE HAS BEEN UNEMPLOYED SINCE 12-00, AND HAS ONLY WORKED THREE WEEKS THIS YEAR. SHE WANTS THE PUC TO MAKE THE BUDGET LOWER, SO THAT SHE CAN PAY WITHOUT HAVING HER SERVICE SHUT OFF. |
| C-20039389 | Closed | 1/30/2003 | COMPLAINANT STATES SHE CAN NOT PAY THE WHOLE BILL AT ONE TIME. SHE WANTS TO PAY HER BILL PLUS $15 UNTIL HER BALANCE IS PAID IN FULL. |
| F-01102274 | Closed | 1/31/2003 | COMPLAINANT STATES SHE IS BEING CHARGED $50.00 FOR A SERVICE CHARGE TO HER HOME. SHE CALLED BECAUSE SHE SMELLED GAS AND THOUGHT THERE MIGHT BE A DANGEROUS PROBLEM. COMPLAINANT WANTS THE $50.00 REMOVED FROM HER ACCOUNT. |
| F-01869465 | Closed | 5/25/2006 | COMPLAINANT STATES SHE FEELS THAT HER NEIGHBOR IS TAMPERING WITH THE HEATING EQUIPMENT FOR HER APARTMENT. SHE WOULD LIKE THE PUC TO WAIVE THE BALANCE OF THE BILL AS SHE BELIEVES THAT SHE IS BEING OVERCHARGED. |
| C-20078082 | Closed | 8/6/2007 | COMPLAINANT STATES SHE FEELS THAT HER WINTER GAS BILLS ARE INCORRECT. SHE ALSO STATES THAT PGW IS FORCING HER TO AGREE TO PAYMENT PLANS THAT SHE CAN'T AFFORD TO PAY. SHE JUST WANTS TO RECEIVE A PAYMENT PLAN THAT SHE CAN AFFORD. |
| C-20015957 | Closed | 8/1/2001 | COMPLAINANT STATES THAT HIS GAS PRICES HAVE MORE THAN DOUBLED SINCE LAST YEAR. HE STATES THAT HE THINKS THIS IS OUTRAGEOUS SINCE HE HAD A CLOCK THER- MOSTAT PUT IN HIS HOUSE SEVERAL YEARS AGO. HE WANTS THE PUC TO INVESTIGATE THESE METER READINGS, MAKE PGW JUSTIFY WHY DURING A RELATIVELY MILD WINTER, THEY CAN DOUBLE THE COST OF GAS. HE ALSO WANTS THE PUC TO STUDY HIS BILLING AND PAYMENTS FOR THE PAST FEW YEARS TO SEE IF HE HAS BEEN OVERCHARGED. |
| F-00888597 | Closed | 10/11/2001 | COMPLAINANT STATES SINCE SHE HAS LIVED AT 400 KINGSLEY STREET, PHILADELPHIA PA 19128 IN 1992, EACH WINTER HER GAS BILLS START OUT NORMAL THE FIRST MONTH OR SO AND THEN SHE RECEIVES AN OUTRAGEOUS BILL FOR $500 - $700. SHE STATES THERE IS NO WAY THAT A MONTHLY GAS BILL CAN GO FROM $100 TO $500. SHE STATES NO ONE IS AT HOME DURING THE DAY. SHE WANTS THE PUC TO LOOK INTO THIS AND TO RESOLVE THE PROBLEM. |
| C-20039887 | Closed | 3/24/2003 | COMPLAINANT STATES THE LEVEL OF SERVICE WAS NOT PROVIDED BY PGW CORRECTLY AND PAYMENTS WERE NOT CREDITED CORRECTLY. COMPLAINANT IS REQUESTING A REFUND. |
| Z-01201669 | Closed | 6/11/2003 | COMPLAINANT STATES HIS GAS BILL HAS BEEN INACCURATE BECAUSE HE DOES NOT PAY FOR HEAT. HE STATES HE ONLY PAYS FOR COOKING GAS BUT HE KEEPS GETTING UN- USUALLY HIGH BILLS EACH MONTH. HE STATES A NEW METER HAS BEEN INSTALLED BUT HIS BILL IS STILL REALLY HIGH. HE WANTS THE PUC TO MAKE PHILA GAS WORKS COR RECT HIS BALANCE TO REFLECT THE ACCURATE AMOUNT FOR COOKING GAS USUAGE. |
Showing results 676 - 700 of 7490
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