Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-2025-3055776 | Closed | 6/16/2025 | Complainant states that utility is charging them incorrectly and would like charges removed from their bill for services used and unpaid by the previous tenant. |
| F-2025-3055778 | Closed | 6/16/2025 | Complainant states that utility is charging incorrectly and would like them to apply their credit payments. |
| M-2025-3055837 | Closed | 6/18/2025 | |
| C-2025-3055867 | Closed | 6/19/2025 | States he overpaid a bill by $175 and would like a refund of that amount. |
| C-2025-3055868 | Closed | 6/10/2025 | Complainant states that utility is threatening to shut-off services and is charging the incorrectly. |
| F-2025-3055873 | Closed | 6/11/2025 | Complainant states utility charged incorrectly for services for a bill in another name for months where the consumer did not reside at the property. Consumer would like a bill in his name and be charged for only his usage since moving to the property. |
| F-2025-3055885 | Closed | 6/18/2025 | Complainant states that utility is threatening to shut-off services and would like a payment agreement. |
| C-2025-3055911 | Closed | 6/18/2025 | Complainant states that utility is threatening to shut-off services and would like a payment agreement. |
| C-2025-3055983 | Closed | 6/27/2025 | Incorrect charges on bill; states he turned off gas December 2023 and then was charged costs up until May 2024. |
| C-2025-3056030 | Closed | 6/25/2025 | Complainant states that the utility charged them unfairly and would like their account corrected. Consumer would like a payment agreement for their responsible charges. |
| F-2025-3056032 | Closed | 6/26/2025 | Complainant states that utility charged them a large sum on the bill for their billing mistake over a two-year period. Consumer would like an affordable payment agreement due to the company billing error. |
| C-2025-3056108 | Closed | 7/7/2025 | Complainant states that utility is threatening to shut off services and would like a payment agreement. |
| F-2025-3056120 | Closed | 6/20/2025 | Incorrect charges on bill; states she is being charged for someone else's bill. |
| F-00923887 | Closed | 10/15/2001 | COMPLAINANT STATES SHE HAD A FIRE ON 9/10/93, AS A RESULT OF THIS SHE WAS NOT ALLOWED TO LIVE IN THE HOME. SHE CALLED TO HAVE SERVICES DISCONNECTED. SHE ASSUMED THAT EVERYTHING WAS ALL TAKEN CARE OF. SHE WAS TOLD THAT THE CHARGE WOULD BE REMOVED. SHE WOULD LIKE TO HAVE THE $3,700 CHARGE REMOVED ALONG WITH ANY INTEREST AND LATE CHARGES, SHE ALSO WANTS THE BILL AT HER CURRENT ADDRESS TO BE CORRECT TO REFLECT THE PROPER CHARGES FOR HER USAGE. |
| C-20026971 | Closed | 2/25/2002 | COMPLAINANT STATES THAT HIS GAS BILLS ARE TEN TIMES MORE THAN IN 1998, OVER $1,500 A MONTH. HE WANTS A TECHNICIAN TO CHECK HIS HOME TO FIND OUT WHY AND THE ACCUMULATED BILL REDUCED. |
| Z-01107581 | Closed | 6/19/2002 | COMPLAINANT STATES THAT SHE NEEDS SOME HELP TO PAY HER GAS BILL. SHE WANTS THE BILLING CHECKED TO SEE IF IT IS ACCURATE AND ARRANGEMENTS MADE TO PAY THE BILL. |
| C-20028576 | Closed | 9/26/2002 | COMPLAINANT STATES HE RECEIVED A BILL FOR $778.38 AND THEN RECEIVED NOTICE THE BILL WAS INCORRECT. THEN HE WAS TOLD IT WAS CORRECT. HE PAID HIS BILL FOR THE ACTUAL AMOUNT HE USED. HE WANTS THE PUC TO INVESTIGATE THIS BILL. |
| F-01245854 | Closed | 8/25/2003 | COMPLAINANT STATES SHE NOTIFIED THE COMPANY 3 TIMES ABOUT NOT RECEIVING A BILL. SHE STATES IN APRIL SHE RECEIVED A BILL FOR $3000.00 AND SHE FEELS THERE IS NO WAY THIS BILL SHOULD BE THIS HIGH. |
| Z-01711646 | Closed | 9/15/2004 | COMPLAINANT STATES SHE WAS ON THE CPR PROGRAM, AND SHE HAD A BALANCE OF $5,657.42 AS OF 12/24/03. SHE WENT ON A BUDGET OF $179 A MONTH, BUT SHE WAS TAKEN OFF BECAUSE IT WASN'T ENOUGH MONEY. |
| C-20043492 | Closed | 8/9/2004 | COMPLAINANT STATES THAT SHE WAS BILLED FOR SERVICES AT THEIR OLD ADDRESS AFTER SHE MOVED OUT. SHE CANNOT PAY THE $1,000 OR $1,2000 DOWN PAYMENT. SHE ASKS FOR A CORRECTED BILL AND A PAYMENT PLAN. |
| F-01625760 | Closed | 5/26/2005 | COMPLAINANT STATES THAT SHE IS UNABLE TO PAY THE AMOUNT REQUESTED BY THE COMPANY AND WOULD LIKE A REASONABLE PAYMENT PLAN. |
| C-20077372 | Closed | 2/7/2007 | COMPLAINANT STATES THE COMPANY PUT A GAS ACCOUNT IN HIS NAME WITHOUT HIS PERM- ISSION AND WITHOUT ANY KIND OF NOTICE. |
| C-20067049 | Closed | 11/6/2006 | COMPLAINANT STATES THAT HE RECEIVED A SHUT OFF NOTICE & HAS INCORRECT CHARGES ON HIS BILL. |
| C-20077824 | Closed | 5/29/2007 | COMPLAINANT STATES HE RECEIVED NOTICE STATING HIS UTILITY SERVICE IS BEING TERMINATED AND HE WOULD LIKE A PAYMENT AGREEMENT. |
| Z-00831732 | Closed | 10/16/2000 | COMPLAINANT STATES HE CAN NOT AFFORD HIS MONTHLY BILL AND REQUESTS TO EITHER MAKE LOWER PAYMENTS OR TO RECEIVE SOME KIND OF HELP. |
Showing results 1126 - 1150 of 7448
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.