Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20055584 | Closed | 11/18/2005 | COMPLAINANT STATES HE IS BEING CHARGED FOR A BILL THAT ISN'T EVEN HIS. |
| F-01913661 | Closed | 6/30/2006 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HIS BILL. HE WANTS TO FIND OUT WHY THE GAS COMPANY IS CHARGING HIM SO MUCH. |
| C-20077503 | Closed | 3/22/2007 | COMPLAINANT STATES THAT THERE ARE INCORRECT CHARGES ON HIS BILL. |
| F-02056419 | Closed | 7/17/2007 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HIS BILL. HE WOULD ALSO LIKE A PAYMENT AGREEMENT. |
| C-20078330 | Closed | 9/19/2007 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON THEIR BILL COMING FOR AN INCORRECT METER READING & OVERCHARGES. THEY WANT THE PUC TO ORDER PGW TO SOLVE THE PROBLEM AND TO BE HONEST WITH THE CUSTOMERS. |
| Z-00927572 | Closed | 12/3/2001 | COMPLAINANT STATES PGW INSTALLED A NEW METER IN HOUSE APPROXIMATELY THREE YEARS AGO. AFTER THE INSTALLATION PGW DID NOT SEND COMPLAINANT A GAS BILL. THEY CONTACTED PGW SEVERAL TIMES FOR ABOUT THREE MONTHS, BUT THEY STILL DID NOT RECEIVE A BILL. AFTER TWO YEARS PGW DECIDES TO SEND THEM A BILL FOR OVER $3,000. COMPLAINANTS WANTS THE PUC TO TELL PGW THAT THEY CAN NOT AFFORD THEIR AVERAGE GAS USAGE PLUS ADDITIONAL AMOUNT ON A BALANCE WHICH WAS NOT THEIR FAULT. |
| C-20027461 | Closed | 4/15/2002 | COMPLAINANT STATES THAT SHE IS BEING OVERCHARGED, SOMETIMES RECEIVING MULTI- PLE BILLS IN A MONTH. SHE WANTS THE MATTER INVESTIGATED. |
| C-20027256 | Closed | 3/22/2002 | COMPLAINANT STATES THAT GAS PRICES ARE TOO HIGH BECAUSE PEOPLE AT THE TOP ARE STEALING AND HE WANTS IT STOPPED.--------------------------------------------- COMPLAINT REDOCKETED TO R-00017034C0007. |
| F-01479207 | Closed | 12/15/2003 | COMPLAINANT STATES SHE RECEIVED HIGH BILL BECAUSE METER READING DEVICE WAS DEFECTIVE AND THEY USED ESTIMATED READINGS. SHE WANTS THE TOTAL AMOUNT FOR- GIVEN AND HAVE PGW INFORM CUSTOMERS OF INOPERATIVE EQUIPMENT PRIOR TO SEEKING ACTION SUCH AS THIS. |
| C-20042298 | Closed | 1/7/2004 | COMPLAINANT STATES THAT PGW SENT ESTIMATED BILLS AND DIDN'T REPLACE THE METER UNTIL MAY 28, 2003. RICKY MOONEY HAD A COMPLAINT (ST 1269320) AND HIS BALANCE WAS $4,554.86. PUC MADE A DECISION AFTER HIS DEATH. NOW, COMPLAIN- ANT WANTS THE PUC TO INVESTIGATE AND MAKE A FAIR DECISION ON HER BEHALF. |
| C-20042966 | Closed | 5/5/2004 | COMPLAINANT STATES CANNOT AFFORD AN INCREASE IN HER PAYMENTS. WOULD LIKE PHILADELPHIA GAS WORKS TO CUT THE INCREASE AND TAKE IT FROM THEIR BUDGET. - CASE SERVED IN ERROR |
| C-20054815 | Closed | 5/31/2005 | COMPLAINANT STATES IN 2001, PGW COME TO DIG UP THE SIDEWALK AND STREET FOR A HOUSE ON BELGRADE BUT DID NOT REPAIR ONE OF THE HOLES IN THE STREET PROPERLY THEY CONTINUE TO PATCH THE HOLE, BUT IT ALWAYS COMES BACK. IT IS DANGEROUS TO CARS. SHE WANTS THE POTHOLE REPAIRED PROPERLY. |
| C-20055333 | Closed | 9/21/2005 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON THEIR BILL AND THEY BELIEVE THEY WERE BILLED MONTHLY CHARGES FOR BOTH APARTMENTS IN THE BUILDING. THEY WOULD LIKE THE PUC TO PROPERLY INVESTIGATE THE MATTER BECAUSE THEY ARE SURE THAT THE USAGE THAT THEY WERE BEING BILLED FOR FROM FEB. 03-JUNE 04 WAS FOR THE ENTIRE BUILDING. THEY WOULD ALSO LIKE THE PUC TO ORDER THE COMPANY TO RESTORE THEIR SERVICES AT NO ADDITIONAL COST AND LATE FEES. |
| F-01903624 | Closed | 3/17/2006 | COMPLAINANT STATES HE IS DISPUTING CHARGES ADDED TO HIS GAS BILL. COMPLAINANT STATES PGW STATED THAT THE BATTERIES WENT DEAD ON HIS METER AND WAS UNABLE TO BE READ FOR 8 MONTHS AND CHARGED HIM $4000.00 IN ARREARS. COMPLAINANT STATES A SIMILAR THING HAPPENED 23 YEARS AGO TO HIS FAMILY WHERE PGW STATED THE ME- TER WAS BAD AND THEY REPLACED IT AND CHARGED HIM $20,000.00. COMPLAINANT STATES HE WENT TO HIS COUNCILMAN AT THAT TIME AND WAS GIVEN A NUMBER TO CALL PGW EXECUTIVE OFFICE AND WAS TOLD HE SHOULD NOT BE RESPONSIBLE FOR A BROKEN METER. |
| F-02137845 | Closed | 11/22/2006 | COMPLAINANT STATES INCORRECT CHARGES ON BILL DUE TO ARREARS. SHE WOULD LIKE THE PUC TO HAVE ARREARS AMENDED TO SHOW CORRECT AMOUNT. |
| F-01933697 | Closed | 11/27/2006 | COMPLAINANT STATES THAT THERE ARE INCORRECT CHARGES ON HIS BILL. |
| F-00915268 | Closed | 6/25/2001 | COMPLAINANT STATES THAT HE WAS INCORRECTLY BILLED BY PGW. HE STATES THAT THEY CONTINUED TO BILL HIM FOR GAS AT HIS PREVIOUS APARTMENT, AFTER HE MOVED. HE TRIED TO WORK THIS OUT WITH PGW, BUT EVEN THOUGH HE PROVIDED EVIDENCE THAT HE HAD MOVED, THEY STILL SENT HIM A FINAL BILL. HE WANTS THE PUC TO MAKE PGW CREDIT HIS ACCOUNT FOR THE FINAL BALANCE, AND STRAIGHTEN THIS MATTER OUT. |
| C-00015598 | Closed | 6/13/2001 | COMPLAINANT STATES INVOICE STATES THAT OWES FOR THE YAR 1999,2000, 2001. THE CARRY OVER RATES OF 1999 AND 2000 INTO THE 2001 YEAR RATE WOULD BE INCOR- RECT. ALSO, IS QUESTIONING THE AMOUNT CHARGED IN THE 1999, AND 2000. THE ESTIMATION INVOICES OVER THIS LONG PERIOD WERE CONSIDERED TO BE CORRECT. WHY IS THERE SUCH A HUGE DIFFERENCE IN THE TOTAL AT THE PRESENT TIME. SINCE COMPLAINANT PAID INVOICES EACH MONTH, WHY WERE WE NOT NOTIFIED AT THE END OF EACH YEAR IF THERE WAS A BALANCE DUE. |
| C-20028967 | Closed | 11/22/2002 | COMPLAINANT STATES THAT SHE WAS TAKEN OFF THE CAP PROGRAM WHEN SHE GOT BEHIND ON HER BILLS. SHE OFFERS TO PAY $30 A MONTH AND THE $300 OWED AS SOON AS SHE CAN. |
| F-01109370 | Closed | 11/12/2002 | COMPLAINANT STATES THAT HIS BILLS WENT FROM $140 A MONTH TO $4,300 A MONTH AFTER A NEW METER WAS INSTALLED, AND CONTINUED TO INCREASE. HE ASKS FOR AN INVESTIGATION. |
| Z-01472996 | Closed | 10/27/2003 | COMPLAINANT STATES THAT PGW OFFERED HIM FORGIVENESS OF HIS BILL OF $5,129.69 BUT HAS SINCE REPEATEDLY THREATENED HIM WITH TERMINATION. HE WANTS THE LETTER OF FORGIVENESS TO BE REINSTATED, AND AGREES TO PAY THE REMAINING BALANCE. HE ALSO WANTS SERVICE TO BE RESTORED WITHOUT PENALTIES. |
| C-20042729 | Closed | 3/25/2004 | COMPLAINANT STATES SHE CAN NOT AFFORD PAYMENT. SHE WANTS TO PAY $30 A MONTH. |
| C-20055359 | Closed | 9/26/2005 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HIS BILL AND HE WOULD LIKE TO SET UP A PAYMENT AGREEMENT. HE WOULD LIKE THE PUC TO SET HIM UP ON A PAY- MENT PLAN THAT ALLOWS HIM TO PAY $100.00 A MONTH PLUS HIS BILL UNTIL THE BILL IS PAID IN FULL. |
| F-01715767 | Closed | 2/6/2006 | COMPLAINANT STATES DUE TO A EMPLOYEE OF THE COMPANY PUTTING THE METER IN THE WRONG POSITION THEY DO NOT FEEL THE ARE RESPONSIBLE FOR THIS MISTAKE. |
| C-20065887 | Closed | 2/17/2006 | COMPLAINANT STATES INITIAL COMPLAINT ON JULY 18, 2001 SHOWED INCORRECT CHARGE ON ACCOUNT. SHE WOULD LIKE THE PUC TO RECTIFY HER ACCOUNT FOR IT IS SHOWING DEROGATORY ACCOUNT ON CREDIT REPORTS. |
Showing results 1176 - 1200 of 7448
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