Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20028537 | Closed | 9/19/2002 | COMPLAINANT STATES IN NOVEMBER OF 2001 HER CARBON MONOXIDE DETECTOR WENT OFF AND SHE CALLED PGW. A TECHNICIAN CAME TO CHECK THE HEATER AND LEFT AFTER 5 MINUTES, TELLING HER HER HEATER WAS DIRTY. SHE HAD IT CLEANED BY A PRIVATE COMPANY 1 MONTH EARLIER. PGW CHARGED HER $50 FOR THIS VISIT. SHE WAS NOT TOLD OF THE FEE IN ADVANCE AND SHE HAS A PARTS AND LABOR PLAN. SHE WANTS THE PUC TO ORDER PGW TO REFUND THE $50 THAT SHE PAID FOR THIS INCIDENT. |
| C-20039424 | Closed | 2/6/2003 | COMPLAINANT STATES THAT HE OWES $1,521.71 ON HIS BILL, WHICH HE OFFERS TO PAY OFF AT $50 A MONTH OVER THE BUDGET AMOUNT. |
| C-20030297 | Closed | 5/15/2003 | COMPLAINANT STATES HE HAS BEEN LOOKING FORWARD TO 20% DISCOUNT AND NOW HE UNDERSTANDS THEY ARE NOT GOING TO ENROLL ANYONE AFTER 9/1/03. HE WANTS PUC TO HELP HIM GET HIS DISCOUNT. |
| C-20030762 | Closed | 7/18/2003 | COMPLAINANT STATES SHE CAN NOT AFFORD PAYMENT. SHE WANTS THE AMOUNT LOWERED. |
| C-20043597 | Closed | 8/27/2004 | COMPLAINANT STATES SHE WANTS HER MONTHLY PAYMENT REDUCED. |
| Z-01877579 | Closed | 6/23/2005 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HER BILL. SHE WOULD ALSO LIKE A PAYMENT AGREEMENT. |
| Z-01800409 | Closed | 6/27/2005 | COMPLAINANT STATES SHE WOULD LIKE A PAYMENT AGREEMENT. |
| C-20054884 | Closed | 6/29/2005 | COMPLAINANT STATES THE BUDGET THAT THE COMPANY PUT HER ON SHE CAN NOT AFFORD. SHE WANTS PUT ON A BUDGET THAT SHE CAN MAKE ALL HER BILLS. COMPLAINANT STATES A PART OF THIS BILL IS NOT HER BILL THAT THE HOUSE USED TO BE IN HER MOTHERS NAME AND WHEN SHE DIED SHE GAVE IT TO HER. SHE STATES THE COMPANY ADDED HER MOTHERS BILL ON TO HER BILL AND SHE WANTS THIS REMOVED. |
| Z-01697356 | Closed | 5/4/2005 | COMPLAINANT STATES THAT THERE ARE INCORRECT CHARGES ON BILL AND THE COMPANY REFUSES TO SUPPLY BILLING STATEMENTS FROM THE BEGINNING OF THE ACCOUNT TO CLARIFY THE CHARGES. COMPLAINANT WANTS THE PUC TO REQUIRE PGW TO SHOW PROOF OF CHARGES AND PROVIDE A PAYMENT ARRANGEMENT IF NO SETTLEMENT AGREEMENT. |
| C-20054262 | Closed | 2/10/2005 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON THE BILL. THE COMPLAINANT WANTS THE PUC TO STOP THE LIEN AND CANCEL THEIR MOTHER'S ACCOUNT. |
| F-01881434 | Closed | 2/16/2006 | COMPLAINANT STATES HE WOULD LIKE TO OPPOSE THE COMPANIES RATE INCREASE AND WOULD LIKE TO BE SET UP ON A PAYMENT AGREEMENT. |
| F-02121161 | Closed | 10/30/2006 | COMPLAINANT STATES THAT SHE RECEIVED A PHONE CALL FROM PGW APPROVING HER FOR A CRISIS GRANT THAT HAS NOT BEEN RECEIVED YET. COMPLAINANT STATES SINCE PGW DID NOT RECEIVE THE MONEY SO THEY ARE THREATING TO SHUT OFF HER GAS. |
| C-20067028 | Closed | 11/1/2006 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HIS BILL. |
| C-00014759 | Closed | 1/24/2001 | COMPLAINANT STATES FOR THE PERIOD BEGINNING 11/99 TO 1/01 BILLS FROM PHILADE- LPHIA GAS WORKS HAVE BEEN INCORRECT. PHONE CALLS EACH MONTH FAILED TO RESOL- VE THE PROBLEM. A CONFERENCE WAS ARRANGED, HE HAS THE SAME STUPID BILLING ERRORS. HE WANTS THE PUC TO GET PHILADELPHIA GAS WORKS TO CORRECTLY STATE THE FACTS IN THE BOTTOM PART OF THE BILL. |
| C-20028809 | Closed | 11/1/2002 | COMPLAINANT STATES PGW WANTS HER TO PAY OFF BILL FROM OLD ADDRESS. SHE WOULD LIKE TO BE PUT ON A SMALL PAYMENT PLAN |
| F-01305774 | Closed | 6/5/2003 | COMPLAINANT STATES SHE WHATS HER BILLS REVIEWED DO TO THE BILL NEVER GETS ANY LESS EVEN WHEN SHE IS PAYING THE AMOUNT DUE. SHE WANTS A ARRANGEMENT SET UP THAT SHE CAN PAY CURRENT BILL PLUS $25.00 TOWARDS PREVIOUS AMOUNT OWED. |
| C-20042859 | Closed | 4/19/2004 | COMPLAINANT STATES SHE WOULD LIKE HER PAYMENT REDUCED AND BE PUT ON A REASON- ABLE PAYMENT PLAN. |
| Z-01773490 | Closed | 4/11/2005 | COMPLAINANT STATES SHE WOULD LIKE FOR THE PUC TO HAVE THE GAS COMPANY GIVE HER BACK HER MONEY THAT SHE WAS CHARGED TO GET HER SERVICE BACK ON. SHE FEELS SHE SHOULD BE REIMBURSED THIS BECAUSE THE COMPANY DID NOT GIVE HER A 24 TO 48 HOUR NOTICE BEFORE THE SHUT OFF. |
| C-20055629 | Closed | 12/5/2005 | COMPLAINANT STATES SHE WANTS TO APPEAL THE DECISION MADE REGARDING HER PAYMENT ARRANGEMENT. SHE WANTS THE PUC TO ORDER THE COMPANY TO GIVE HER A PAYMENT AGREEMENT WHERE SHE PAYS HER BUDGET AMOUNT PLUS $50.00 EACH MONTH UNTIL THE BALANCE IS PAID OFF. |
| C-20065968 | Closed | 3/8/2006 | COMPLAINANT STATES HE WANTS THE PUC TO FIND PGW IN NEGLIGENT AND TO MAKE THEM REPAY OR CREDIT HIS RESIDENCE ACCOUNT FOR THE MONEY HE HAS PAID. |
| C-20067033 | Closed | 11/3/2006 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HIS BILL. THERE IS A RELI- ABILITY, SAFETY OR QUALITY PROBLEM WITH HIS UTILITY SERVICE. |
| F-02250367 | Closed | 8/20/2007 | COMPLAINANT STATES THAT SHE REQUESTED THE GAS COMPANY TO TURN OFF HER SERVICE ON THE 17TH OF OCTOBER 2006. COMPLAINANT STATES SHE MOVED BUT THE GAS WAS NEVER TURNED OFF NOW SHE IS BEING CHARGED FOR IT. |
| F-01003080 | Closed | 11/24/2001 | COMPLAINANT STATES HE IS CHARGING THAT PGW HAD FULL KNOWLEDGE THAT THEY HAD IN THEIR CUSTODY OVER PAYMENT FUNDS WHICH WERE RELATED TO MY GAS ACCOUNT TO WHERE HE HAD LIVED. HE STATES THEY DID REMOVE AND USE THOSE FUNDS TO THEIR OWN SATISFACTION WITHOUT ANY NOTIFICATION TO HIM. HE STATES IN HIS OPINION PGW BROKE THE LAW AND COMMITTED A CRIME, |
| C-20039160 | Closed | 1/7/2003 | COMPLAINANT STATES PGW HAS ENTERED INTO A CONTRACT WITH A THIRD PARTY CON- TRACTOR TO PERFORM COLLECTIONS WORK WHICH IS A VIOLATION OF 52 PA CODE 56.97. THEY WANT PGW TO USE ONLY UTILITY EMPLOYEES TO PROVIDE CUSTOMER CONTACTS, TO HAVE PUC TAKE ANY ACTIONS NECESSARY FOR SAFETY, ACCOMMODATION, AND CONVEN- IENCE OF THE PUBLIC, AND PETITION FOR ISSUANCE OF INTERIM EMERGENCY ORDER. SEE P-00032018 FOR DECLARATORY ORDER RE: OUTSOURCING OF COLLECTION'S CALLS OR IN THE ALTERNATIVE, WAIVER OF 52 PA. CODE 56.97 FILED BY PHILADELPHIA GAS WORKS. |
| B-00043960 | Closed | 9/8/2004 | IN THE COMMONWEALTH COURT OF PENNSYLVANIA, NO. 1913 C.D. 2004, APPEAL FROM THE ORDER OF THE COMMISSION ENTERED AUGUST 9, 2004 AT DOCKET NOS. M-00021652 AND M-00031732. |
Showing results 1676 - 1700 of 7448
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