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Utility Code 125042

The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.

Utility Information

Basic Utility Information

Utility Name
PHILADELPHIA GAS WORKS

Utility Code
125042

Utility Type
Gas

Utility Status
Active

Carrier ID

Utility Contact Information

Physical Address

Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122

Phone

Fax

Website
www.pgworks.com/

Email

Authority Information

Utility Authorities Information

Service Type Authority Status Date Certified Suspension Date Suspension Expiration Application Number Trading As Name
Gas Active A-125042
Insurance Information

Utility Insurance Information

No insurance information for this utility.

NGS Territories

NGS Territories Serviced by a Utility

Residential
No

Columbia Gas
No

Small Commercial
No

National Fuel Gas
No

Mixed Meter

PECO
No

Large Commercial
No

Peoples Gas Company LLC
No

Industrial
No

Peoples Natural Gas Company
No

Governmental
No

PGW
No


UGI Utilities - Gas
No


Valley Energy

Docketed Cases

Docket Number Case Status Date Filed Allegation
C-20028537 Closed 9/19/2002 COMPLAINANT STATES IN NOVEMBER OF 2001 HER CARBON MONOXIDE DETECTOR WENT OFF AND SHE CALLED PGW. A TECHNICIAN CAME TO CHECK THE HEATER AND LEFT AFTER 5 MINUTES, TELLING HER HER HEATER WAS DIRTY. SHE HAD IT CLEANED BY A PRIVATE COMPANY 1 MONTH EARLIER. PGW CHARGED HER $50 FOR THIS VISIT. SHE WAS NOT TOLD OF THE FEE IN ADVANCE AND SHE HAS A PARTS AND LABOR PLAN. SHE WANTS THE PUC TO ORDER PGW TO REFUND THE $50 THAT SHE PAID FOR THIS INCIDENT.
C-20039424 Closed 2/6/2003 COMPLAINANT STATES THAT HE OWES $1,521.71 ON HIS BILL, WHICH HE OFFERS TO PAY OFF AT $50 A MONTH OVER THE BUDGET AMOUNT.
C-20030297 Closed 5/15/2003 COMPLAINANT STATES HE HAS BEEN LOOKING FORWARD TO 20% DISCOUNT AND NOW HE UNDERSTANDS THEY ARE NOT GOING TO ENROLL ANYONE AFTER 9/1/03. HE WANTS PUC TO HELP HIM GET HIS DISCOUNT.
C-20030762 Closed 7/18/2003 COMPLAINANT STATES SHE CAN NOT AFFORD PAYMENT. SHE WANTS THE AMOUNT LOWERED.
C-20043597 Closed 8/27/2004 COMPLAINANT STATES SHE WANTS HER MONTHLY PAYMENT REDUCED.
Z-01877579 Closed 6/23/2005 COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HER BILL. SHE WOULD ALSO LIKE A PAYMENT AGREEMENT.
Z-01800409 Closed 6/27/2005 COMPLAINANT STATES SHE WOULD LIKE A PAYMENT AGREEMENT.
C-20054884 Closed 6/29/2005 COMPLAINANT STATES THE BUDGET THAT THE COMPANY PUT HER ON SHE CAN NOT AFFORD. SHE WANTS PUT ON A BUDGET THAT SHE CAN MAKE ALL HER BILLS. COMPLAINANT STATES A PART OF THIS BILL IS NOT HER BILL THAT THE HOUSE USED TO BE IN HER MOTHERS NAME AND WHEN SHE DIED SHE GAVE IT TO HER. SHE STATES THE COMPANY ADDED HER MOTHERS BILL ON TO HER BILL AND SHE WANTS THIS REMOVED.
Z-01697356 Closed 5/4/2005 COMPLAINANT STATES THAT THERE ARE INCORRECT CHARGES ON BILL AND THE COMPANY REFUSES TO SUPPLY BILLING STATEMENTS FROM THE BEGINNING OF THE ACCOUNT TO CLARIFY THE CHARGES. COMPLAINANT WANTS THE PUC TO REQUIRE PGW TO SHOW PROOF OF CHARGES AND PROVIDE A PAYMENT ARRANGEMENT IF NO SETTLEMENT AGREEMENT.
C-20054262 Closed 2/10/2005 COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON THE BILL. THE COMPLAINANT WANTS THE PUC TO STOP THE LIEN AND CANCEL THEIR MOTHER'S ACCOUNT.
F-01881434 Closed 2/16/2006 COMPLAINANT STATES HE WOULD LIKE TO OPPOSE THE COMPANIES RATE INCREASE AND WOULD LIKE TO BE SET UP ON A PAYMENT AGREEMENT.
F-02121161 Closed 10/30/2006 COMPLAINANT STATES THAT SHE RECEIVED A PHONE CALL FROM PGW APPROVING HER FOR A CRISIS GRANT THAT HAS NOT BEEN RECEIVED YET. COMPLAINANT STATES SINCE PGW DID NOT RECEIVE THE MONEY SO THEY ARE THREATING TO SHUT OFF HER GAS.
C-20067028 Closed 11/1/2006 COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HIS BILL.
C-00014759 Closed 1/24/2001 COMPLAINANT STATES FOR THE PERIOD BEGINNING 11/99 TO 1/01 BILLS FROM PHILADE- LPHIA GAS WORKS HAVE BEEN INCORRECT. PHONE CALLS EACH MONTH FAILED TO RESOL- VE THE PROBLEM. A CONFERENCE WAS ARRANGED, HE HAS THE SAME STUPID BILLING ERRORS. HE WANTS THE PUC TO GET PHILADELPHIA GAS WORKS TO CORRECTLY STATE THE FACTS IN THE BOTTOM PART OF THE BILL.
C-20028809 Closed 11/1/2002 COMPLAINANT STATES PGW WANTS HER TO PAY OFF BILL FROM OLD ADDRESS. SHE WOULD LIKE TO BE PUT ON A SMALL PAYMENT PLAN
F-01305774 Closed 6/5/2003 COMPLAINANT STATES SHE WHATS HER BILLS REVIEWED DO TO THE BILL NEVER GETS ANY LESS EVEN WHEN SHE IS PAYING THE AMOUNT DUE. SHE WANTS A ARRANGEMENT SET UP THAT SHE CAN PAY CURRENT BILL PLUS $25.00 TOWARDS PREVIOUS AMOUNT OWED.
C-20042859 Closed 4/19/2004 COMPLAINANT STATES SHE WOULD LIKE HER PAYMENT REDUCED AND BE PUT ON A REASON- ABLE PAYMENT PLAN.
Z-01773490 Closed 4/11/2005 COMPLAINANT STATES SHE WOULD LIKE FOR THE PUC TO HAVE THE GAS COMPANY GIVE HER BACK HER MONEY THAT SHE WAS CHARGED TO GET HER SERVICE BACK ON. SHE FEELS SHE SHOULD BE REIMBURSED THIS BECAUSE THE COMPANY DID NOT GIVE HER A 24 TO 48 HOUR NOTICE BEFORE THE SHUT OFF.
C-20055629 Closed 12/5/2005 COMPLAINANT STATES SHE WANTS TO APPEAL THE DECISION MADE REGARDING HER PAYMENT ARRANGEMENT. SHE WANTS THE PUC TO ORDER THE COMPANY TO GIVE HER A PAYMENT AGREEMENT WHERE SHE PAYS HER BUDGET AMOUNT PLUS $50.00 EACH MONTH UNTIL THE BALANCE IS PAID OFF.
C-20065968 Closed 3/8/2006 COMPLAINANT STATES HE WANTS THE PUC TO FIND PGW IN NEGLIGENT AND TO MAKE THEM REPAY OR CREDIT HIS RESIDENCE ACCOUNT FOR THE MONEY HE HAS PAID.
C-20067033 Closed 11/3/2006 COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HIS BILL. THERE IS A RELI- ABILITY, SAFETY OR QUALITY PROBLEM WITH HIS UTILITY SERVICE.
F-02250367 Closed 8/20/2007 COMPLAINANT STATES THAT SHE REQUESTED THE GAS COMPANY TO TURN OFF HER SERVICE ON THE 17TH OF OCTOBER 2006. COMPLAINANT STATES SHE MOVED BUT THE GAS WAS NEVER TURNED OFF NOW SHE IS BEING CHARGED FOR IT.
F-01003080 Closed 11/24/2001 COMPLAINANT STATES HE IS CHARGING THAT PGW HAD FULL KNOWLEDGE THAT THEY HAD IN THEIR CUSTODY OVER PAYMENT FUNDS WHICH WERE RELATED TO MY GAS ACCOUNT TO WHERE HE HAD LIVED. HE STATES THEY DID REMOVE AND USE THOSE FUNDS TO THEIR OWN SATISFACTION WITHOUT ANY NOTIFICATION TO HIM. HE STATES IN HIS OPINION PGW BROKE THE LAW AND COMMITTED A CRIME,
C-20039160 Closed 1/7/2003 COMPLAINANT STATES PGW HAS ENTERED INTO A CONTRACT WITH A THIRD PARTY CON- TRACTOR TO PERFORM COLLECTIONS WORK WHICH IS A VIOLATION OF 52 PA CODE 56.97. THEY WANT PGW TO USE ONLY UTILITY EMPLOYEES TO PROVIDE CUSTOMER CONTACTS, TO HAVE PUC TAKE ANY ACTIONS NECESSARY FOR SAFETY, ACCOMMODATION, AND CONVEN- IENCE OF THE PUBLIC, AND PETITION FOR ISSUANCE OF INTERIM EMERGENCY ORDER. SEE P-00032018 FOR DECLARATORY ORDER RE: OUTSOURCING OF COLLECTION'S CALLS OR IN THE ALTERNATIVE, WAIVER OF 52 PA. CODE 56.97 FILED BY PHILADELPHIA GAS WORKS.
B-00043960 Closed 9/8/2004 IN THE COMMONWEALTH COURT OF PENNSYLVANIA, NO. 1913 C.D. 2004, APPEAL FROM THE ORDER OF THE COMMISSION ENTERED AUGUST 9, 2004 AT DOCKET NOS. M-00021652 AND M-00031732.

Showing results 1676 - 1700 of 7448

 

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