Skip to content

Utility Code 125042

The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.

Utility Information

Basic Utility Information

Utility Name
PHILADELPHIA GAS WORKS

Utility Code
125042

Utility Type
Gas

Utility Status
Active

Carrier ID

Utility Contact Information

Physical Address

Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122

Phone

Fax

Website
www.pgworks.com/

Email

Authority Information

Utility Authorities Information

Service Type Authority Status Date Certified Suspension Date Suspension Expiration Application Number Trading As Name
Gas Active A-125042
Insurance Information

Utility Insurance Information

No insurance information for this utility.

NGS Territories

NGS Territories Serviced by a Utility

Residential
No

Columbia Gas
No

Small Commercial
No

National Fuel Gas
No

Mixed Meter

PECO
No

Large Commercial
No

Peoples Gas Company LLC
No

Industrial
No

Peoples Natural Gas Company
No

Governmental
No

PGW
No


UGI Utilities - Gas
No


Valley Energy

Docketed Cases

Docket Number Case Status Date Filed Allegation
C-00015237 Closed 4/9/2001 COMPLAINANT STATES PGW IS UNRESPONSIVE AND ANACCESSIBLE. HE PURCHASED A HOME IN PHILADELPHIA (AN EXCEPTION TO THE CURRENT TREND) IN 1999. IT TOOK 1 1/2 YEARS AND FOUR VISITS BY EITHER HIM OR THE PAST OWNER TO THE PGW OFFICE TO HAVE THE GAS SERVICE CHANGED TO HIS NAME. HE WANTS THE PUC TO HOLD PGW EMPLOYEES ACCOUNTABLE FOR THEIR RESPONSIBILITY TO READ METERS MONTHLY, AND FOR THE UNFULFILLED SERVICE REQUESTS.
F-00875836 Closed 8/27/2001 COMPLAINANT STATES THAT SHE HAS BEEN CHARGED AN EXORBITANT USAGE AMOUNT. SHE DISAGREES WITH PGW'S AMOUNT, AND THINKS THAT SHE MIGHT HAVE A FOREIGN LOAD PROBLEM. SHE STATES THAT SHE IS FRUGAL WITH HER USAGE, AND THAT THEY CHARGE HER THE SAME AMOUNT AS THEY CHARGE HOMEOWNERS WHO HEAT THE WHOLE HOUSE. SHE STATES THAT IT IS UNFAIR OF PGW TO ESTIMATE BILLS, AND SHE WANTS THEM TO CAL- CULATE WHAT SHE USED BASED ON WHAT THEY RECORD FROM THE NEW METERS ON THE STREET BEFORE PRICES SOARED. SHE WANTS THE PUC TO REVIEW HER BILLING RECORDS AND MAKE PGW ADJUST HER BILL.
F-00869961 Closed 10/11/2001 COMPLAINANT STATES COMPLAINT IS THAT THE PHILADELPHIA GAS WORKS SENT HIM AN EXCESSIVE HIGH BILL, THE TIME OF 10/18/99 TO 5/10/00. HE FEELS THAT HE DID NOT USE THE AMOUNT OF GAS STATED BY THE COMPANY IN THIS TIME FRAME. HE WANTS THE PUC TO TELL PHILADELPHIA GAS WORKS TO RELIEVE HIM OF THIS EXCESSIVE HIGH BILL.
C-20027439 Closed 4/11/2002 COMPLAINANT STATES THAT PGW DID NOT READ THE METER FOR SEVEN YEARS AND THEN REPLACED THE METER AND BILLED HIM FOR $3,653.54. PGW HAS NOT RESPONDED TO HIS CORRESPONDENCE. HE WANTS AN ACCURATE AND FAIR BILL, AND OFFERS TO PAY $50 A MONTH UNTIL THE BILL IS PAID.
C-20030543 Closed 6/12/2003 COMPLAINANT STATES SHE IS SEEKING A REFUND FOR OVERBILLING. SHE WANTS PUC TO INVESTIGATE AND FORCE PGW TO REFUND AND STOP THREATENING TO SHUT OFF SERVICE.
C-20031513 Closed 10/6/2003 COMPLAINANT DOES NOT WANT PGW TO INSTALL A COMMERCIAL GAS METER ON THE OUT- SIDE OF HIS PROPERTY, BECAUSE HE BELIEVES IT WOULD BE AN EYESORE AND A HAZARD. HE WANTS THEM TO INSTALL A GAS METER IN HIS BASEMENT.
F-01270829 Closed 9/26/2003 COMPLAINANT STATES COMPANY ESTIMATED BILLS FOR 4 YEARS AND THEN GAVE HER AN ACTUAL BILL WITH AN ADJUSTMENT FOR ESTIMATED READINGS. SHE WANTS PUC TO ASSESS PGW 70% OF THE BILL, HAVE PGW ASSUME ALL LATE AND FINANCE CHARGES, AND MAKE SURE ALL NEGATIVE COMMENTS ON CREDIT RECORD ARE EXPUNGED.
C-20067170 Closed 12/12/2006 COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HER BILL.
C-00015037 Closed 3/5/2001 COMPLAINANT STATES COMPLAINT IS THAT GAS BILL IS TOO HIGH. SHE WANTS THE PUC TO CONTROL CHARGES FOR GAS BILL. SHE STATES EVEN FOR WORKING PEOPLE IT IS A FINANCIAL BURDEN.
F-00883855 Closed 1/30/2002 COMPLAINANT STATES THAT PGW FILED TO RESPOND TO NUMBEROUS REQUESTS FOR ACTUAL METER READINGS OVER TWO YEARS AND VASTLY OVERESTIMATED BILLING, THAT THE PGW D ID NOT CHANGE HIS METER AS THEY CLAIMED OR SEND REPRESENTATIVES ON THE FOUR DA TES THEY SCHEDULED.
F-01434221 Closed 1/2/2004 COMPLAINANT STATES THAT PGW FAILED TO READ HIS METER AND THEN SENT HIM A BILL FOR $778.72. THEY AGREED TO REDUCE IT TO $220.06. THEN THEY THREATENED SHUT OFF BECAUSE HE HAD NOT INSTALLED AN AMR DEVICE, WHICH HE HAD DONE ON JUNE 23, 2003. HE OBJECTS TO THEIR CUSTOMER TACTICS.
C-20043116 Closed 5/26/2004 COMPLAINANT STATES HIS COMPLAINT IS THAT THE ESTIMATED USAGE BY HIS RESAURANT IS TO HIGH BASED ON FACTUAL INFO ACTUALLY SUPPLIED BY GPW, ALSO THAT HE IS BEING CHARGED INTEREST ON A DISPUTED AMOUNT AND THAT HE HASNT BE GIVEN CREDIT FOR MONEYS PAID TOWARD THE DISPUTED AMOUNT
C-20043443 Closed 7/29/2004 COMPLAINANT STATES THAT THERE HAS BEEN A LOSS OF INCOME IN THEIR HOUSEHOLD AND CAN NO LONGER AFFORD TO PAY THE AMOUNT OF HER PAYMENTS. WOULD LIKE TO PAY A LESSER AMOUNT THAT SHE CAN AFFORD.
C-20054503 Closed 12/1/2004 COMPLAINANT STATES SHE WOULD LIKE THE HELP SETTING THIS UP ON A PAYMENT PLAN THAT SHE CAN AFFORD.
Z-01742243 Closed 5/31/2005 COMPLAINANT STATES HE WANTS THE INCORRECT CHARGES DELETED. HE WANTS A COPY OF ALL RECORDS.
C-20054238 Closed 1/21/2005 COMPLAINANT STATES THAT PGW CHANGED THE METER AND THE AMOUNT OWED IS OUT OF LINE WITH USAGE OVER THE LAST YEAR. HE WANTS AN INVESTIGATION.
F-01964158 Closed 11/15/2005 COMPLAINANT STATES SHE WOULD LIKE A PAYMENT AGREEMENT. SHE WOULD LIKE HER PAYMENT TO BE REDUCED FROM $171 MONTHLY TO $100 - $125 MONTHLY.
C-20055632 Closed 12/1/2005 COMPLAINANT STATES SHE DIDN'T MOVE INTO THE SAID PROPERTY UNTIL 2004, THIS BILL GOES BACK TO 2003.
C-20077253 Closed 1/4/2007 COMPLAINANT STATES THERE WAS A GAS LIEN ON PROPERTY WHEN PURCHASED THAT SHE WAS UNAWARE OF. SHE WOULD LIKE THE PUC TO HAVE TAKEN OFF OF PROPERTY AND PLACED IN HER MOTHERS NAME WHO WAS THE PREVIOUS OWNER.
F-02099725 Closed 10/26/2006 COMPLAINANT STATES HE SHOULD HAVE RECEIVED A GAS BILL FOR EACH MONTH STARTING IN NOVEMBER 2005. HE WOULD LIKE THE PUC TO HAVE QUESTIONS ANSWERED.
F-02072839 Closed 6/4/2007 COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HER BILL.
F-02187127 Closed 7/30/2007 COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HER BILL.
C-00004568 Closed 12/15/2000 COMPLAINANT STATES COMPLAINT IS THE ESTIMATED BILLS ARE INCORRECT INSTEAD OF METER READING THAT PROPERTY IS EQUIPPED FOR. A PAYMENT OF $100 WHICH HAS NOT BEEN APPLIED, NO PAYMENT HISTORY REQUESTED ON TWO OCCASIONS IS ALSO COMPLAINT S. SHE WANTS THE PUC TO HAVE HER METER READ ON A REGULAR BASIS, APPLY $100 PAYMENT, DEDUCT INTEREST CHARGED TO HER ACCOUNT. SHE ALSO WANTS AN ACCURATE BILLING.
F-01528173 Closed 10/8/2004 COMPLAINANT STATES COMPLAINT IS THE OVERBILLING. THE COMPLAINANT WANTS THE PUC TO CHECK ON THEIR ACCOUNT AND THE OVERBILLING SINCE 1999.
C-20043440 Closed 7/26/2004 COMPLIANANT STATES SHE WOULD LIKE HER GAS RESTORED AND HER PAYMENTS LOWERED.

Showing results 2301 - 2325 of 7448

 

Need More Help?

If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.

Document Search

Public utility documents available electronically include case dockets, public meeting orders and more.

Filing & Resources

Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.

eFILING

Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.