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Utility Code 230073

The Utility Detail View displays the Utility Information (identified by Utility Code - 230073), authorities, and case information associated with that utility.

Utility Information

Basic Utility Information

Utility Name
PENNSYLVANIA AMERICAN WATER COMPANY-WASTEWATER

Utility Code
230073

Utility Type
Wastewater

Utility Status
Active

Carrier ID

Utility Contact Information

Physical Address

Mailing Address
852 WESLEY DRIVE
MECHANICSBURG PA 17055

Phone

Fax

Website
www.amwater.com/awpr/paaw/start/index.html

Email

Authority Information

Utility Authorities Information

Service Type Authority Status Date Certified Suspension Date Suspension Expiration Application Number Trading As Name
Wastewater (Private) Active A-230073
Insurance Information

Utility Insurance Information

No insurance information for this utility.

Docketed Cases

Docket Number Case Status Date Filed Allegation
F-2023-3039220 Closed 3/21/2023 The Complainant states that there are incorrect charges on bill.
C-2022-3036806 Closed 11/15/2022 The Complainant states that the utility test meter and provide report due to a broken meter registering very high readings.
C-2023-3041864 Closed 7/18/2023 The Complainant states that the Utility needs to update website so customers can edit and change their payment. Customer mistakenly made two duplicate payments and was told by customer service representative to delete duplicate payment and Complainant could not.
C-2022-3032538 Closed 5/5/2022 The Complainant states that the Utility is threatening to shut off service. Complainant states there are incorrect charges on his bill.
F-2023-3042310 Closed 8/15/2023 The Complainant states that the Utility is threatening to shut off service. Complainant states that there are incorrect charges on her bill.
C-2023-3041586 Closed 7/3/2023 The Complainant states that the Utility is threatening to shut off service.
C-2024-3049508 Closed 6/10/2024 The Complainant states that the utility is threatening to shut off service or has already shut off service. The Complainant would like a payment agreement.
C-2024-3052135 Closed 11/15/2024 The Complainant states that the utility is charging residents excessive rates for wastewater use.
C-2023-3044767 Closed 12/8/2023 The Complainant states that the Utility has been raising fees by an outrageous increase and has tripled in the past two years. Complainant states change the new law that passed Act 12 as it did nothing but cost outrageous prices.
C-2024-3045367 Closed 1/10/2024 The Complainant states that she is opposed to the rate increase because it would be a financial hardship. Complainant asked that the price be lowered so it is affordable for everyone.
C-2024-3045362 Closed 1/8/2024 The Complainant states that she fears she will not be able to pay the rate increase due to her fixed income. Complainant would like to see a fair increase for both consumer and provider.
C-2023-3039179 Closed 3/22/2023 The Complainant states that he is paying more for the wastewater ($232.47) to get rid of water than I am to bring in clean water ($183.25).
C-2023-3044821 Closed 12/11/2023 The Complainant states PAWC continues to cite an analysis they performed that proves their latest increase is affordable. PAWC should provide copy of analysis cited in response to formal complaints that is being used to determine that proposed increase is affordable, as well as the contract with the firm that conducted this analysis. Failure to provide either document will be evidence that this analysis is not legitimate.
C-2024-3045332 Closed 1/5/2024 The Complainant states his six-unit apartment building with one bedroom each is costing him $524.99 a month. $87.50 per unit of sewage is an astronomical rate. Neither him or renters cannot afford an increase and lowering the cost would be greatly appreciated.
C-2023-3043371 Closed 9/29/2023 The Complainant states he would like a payment agreement and is having safety and quality problems with his utility service.
C-2023-3045153 Closed 12/27/2023 The complainant alleges that this is the second time in a short time that the company is requesting a rate increase. The rate increase should be stopped until the economy gets better.
C-2022-3033217 Closed 6/8/2022 The Complainant alleges that the Residents of Exeter Township are being exploited. PAWC buys failing companies and then passes the cost on to exsisting customers.
C-2023-3044413 Closed 11/21/2023 The complainant alleges that the rate increase is robbery and Pennsylvania American Water Company is a monopoly.
C-2022-3033218 Closed 6/13/2022 The complainant alleges that an increase of this amount is absurd and will effect the complainant negatively.
C-2026-3061407 Active 3/30/2026 States well account needs to be removed from their metering service and charged a reasonable monthly flat rate.
C-2021-3025262 Closed 3/25/2021 States wastewater charges being included on bill incorrectly.
F-2025-3059216 Active 12/10/2025 States utility is threatening shut off or has already shut off service; incorrect charges on bill for the month of August.
C-2024-3051001 Closed 8/30/2024 States the method in measuring wastewater usage is not correct and is asking the method be reconsidered.
C-2020-3023484 Closed 12/9/2020 States the company didn't bill them for 3 years and now is requiring them to paid unbilled charges.
C-2009-2117744 Closed 6/30/2009 States requested service to be terminated for several months & never was & does not feel they should be responsible for charges that accrued after shut off request.

Showing results 26 - 50 of 790

 

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