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Utility Code 310800

The Utility Detail View displays the Utility Information (identified by Utility Code - 310800), authorities, and case information associated with that utility.

Utility Information

Basic Utility Information

Utility Name
COMMONWEALTH TELEPHONE CO.

Utility Code
310800

Utility Type
Telephone

Utility Status
Active

Carrier ID

Utility Contact Information

Physical Address

Mailing Address
100 CTE DRIVE
DALLAS PA 18612

Phone

Fax

Website
www.ct-enterprises.com

Email

Authority Information

Utility Authorities Information

Service Type Authority Status Date Certified Suspension Date Suspension Expiration Application Number Trading As Name
Incumbent Local Exchange Carrier Active A-00102711 FRONTIER COMMUNICATIONS COMMONWEALTH TEL CO LLC
Interexchange Carrier Active A-310800 FRONTIER COMMUNICATIONS COMMONWEALTH TEL CO LLC
Insurance Information

Utility Insurance Information

No insurance information for this utility.

Docketed Cases

Docket Number Case Status Date Filed Allegation
C-20043839 Closed 10/12/2004 COMPLAINANT STATES SHE IS SEEKING AN EXPANSION IN HER LOCAL CALLING SERVICE AREA TO INCLUDE ADDITIONAL EXCHANGES.
C-20031992 Closed 11/17/2003 COMPLAINANT STATES SHE HAS HAD VARIOUS PROBLEMS WITH PHONE SERVICE AND LITTLE HELP FROM COMPANY. SHE WANTS TO KNOW WHY SHE HAD ALL THESE PROBLEMS.
F-00331516 Closed 11/20/1996 COMPLAINANT STATES SHE HAD A MISUNDERSTANDING WHEN SHE HOOKED UP WITH PRODIGY WITH WHAT SHE THOUGHT WAS A (800) TOLL FREE NUMBER. COMPLAINANT IS REQUEST- ING THAT THESE CHARGES BE WAVED THROUGH THE RESPONDENT.
C-00970532 Closed 7/3/1997 COMPLAINANT STATES SHE CAN NOT CALL 610 OR 681 TOLL FREE BUT FRIENDS LIVING IN THIS AREA CAN CALL HER, WHICH IS THE 717 AND 992. CLAIMANANT WANTS THE SERVICE PROVIDED OTHERS CALLING HER TOLL FREE TO BE OFFERED TO HER GOING OUT.
C-00970278 Closed 4/9/1997 COMPLAINANT STATES RESIDENTS OF THE JUSTUS AREA OF SCOTT TOWNSHIP WITH PHONE EXCHANGE OF 585, 586 OR 587, ARE BEING TREATED UNFAIRLY BY BEING CHARGED TOLL FOR CALLS TO THE 254 EXCHANGE. COMPLAINANT WOULD LIKE CALLING SERVICE AREA TO BE EXPANDED TOLL FREE INTO THE CHAPMAN LAKE AND MONTDALE AREAS.
C-20077863 Closed 6/5/2007 COMPLAINANT STATES REFUND CHECK FOR FINAL BILL FROM 09/11/94 NEVER RECEIVED. THEY WOULD LIKE THE PUC TO HAVE COMMONWEALTH TELEPHONE RE-ISSUE THE CHECK IN THE AMOUNT OF $114.80 FOR FINAL BILL FROM 09/11/94.
C-20077862 Closed 6/4/2007 COMPLAINANT STATES POOR SERVICE SINCE MARCH 2007 THAT THE COMPANY REFUSES TO FIX. HE WOULD LIKE THE PUC TO HAVE SERVICE RESTORED TO QUALITY PRIOR TO MARCH OR HAVE REDUCTION IN PRICE.
C-00003163 Closed 1/6/2000 COMPLAINANT STATES ON DECEMBER 8TH THREE EMPLOYEES OF AGENT WALKED ONTO THEIR PROPERTY WITHIN 30 FEET OF THEIR FRONT DOOR. THESE MEN WIELDED LONG POLES AND WORE NO UNIFORMS THAT IDENTIFIED THEMSELVES AS EMPLOYEES OF COMMONWEALTH COMPANY. THEY ASKED WHAT THEY WERE DOING THERE AND THEY SAID THEY WERE SENT TO STRING A NEW LINE FROM POLES THAT ARE ON PROPERTY. THEY REQUEST OR STATE WHAT COMPANY'S POLICY REGARDING TRESPASSING ON PRIVATE PROPERTY IS, TO REPAIR TIRE RUTS AND CLEAN UP SCRAPS OF MATERIAL, COMPENSATE FOR DOWNED TREES, AND TO NOTIFIY THEM IN WRITING OF ANTICIPATED WORK ON THEIR PROPERTY.
C-00970719 Closed 9/2/1997 COMPLAINANT STATES OF BEING BILLED FOR TOLL CALLS THAT THE COMPLAINANT DOES NOT MAKE AND WOULD LIKE THIS PROBLEM CORRECTED AND CREDIT THE AMOUNT
C-20042836 Closed 4/12/2004 COMPLAINANT STATES NANTICOKE AREA SHOULD BE A LOCAL CALL. SHE WANTS PUC TO MAKE NANTICOKE A LOCAL CALLING AREA.
C-20016150 Closed 9/6/2001 COMPLAINANT STATES MOST PEOPLE IN PA STOPPED HAVING TO DIAL 1 ON LONG DISTANCE CALLS. PEOPLE SHOULD HAVE TO DIAL 1 & AREA CODE AND THE NUMBER ON ALL LONG DISTANCE CALLS. THEY SHOULD STOP OVERLAYS EXCEPT FOR CELLULAR AND PAGERS. HE WANTS THE PUC TO MANDATE THE FOLLOWING DIALINGS: LOCAL, 7 DIGITS PLUS AREA CODES IF THERE IS A PREFIX THE SAME IN TWO DIFFERENT AREA CODES WITH LOCAL CALLING TO EACH OTHER; LONG DISTANCE, 1 & 10 DIGITS.
C-00992263 Closed 3/25/1999 COMPLAINANT STATES MOST OF THEIR TELEPHONE CALLS ARE TOLL CALLS, AND THEY ARE ONLY PERMITTED UNLIMITED ACCESS TO "646" CALLS. WOULD LIKE UNLIMITED ACCESS TO MORE NUMBERS INCLUDING 839-829-826-842.
C-00003278 Closed 2/7/2000 COMPLAINANT STATES IN THE CHOCONUT, FRIENDSVILLE, BRACKNEY AREA OF NORTHERN SUSQUEHANNA COUNTY, THESE THREE ADJOINING TOWNSHIPS ARE LONG DISTANCE PHONE CALLS. ALL TOWNS ARE LOCATED WITHIN FIVE MINUTES DRIVE OF EACH OTHER. THE CHILDREN AND PARENTS INVOLVED WITH SCHOOL ACTIVITIES CAN'T CALL ONE ANOTHER WITHOUT INCURRING LONG DISTANCE FEES. WANTS THE TOWNSHIPS DEMANDED IN NORTH- ERN SUSQUEHANNA COUNTY, THAT ARE SERVICED BY CHOCONUT ELEMENTARY SCHOOL TO BE LOCAL PHONE CALLS TO EACH OTHER. RESPONDENTS ARE: COMMONWEALTH TELEPHONE COMPANY, CITIZENS TELECOMMUNICATIONS OF NEW YORK, INC., MCI WORLDCOM COMMUNI- CATIONS, INC., SPRINT COMMUNICATIONS COMPANY, L.P., AND AT&T COMMUNICATIONS OF PENNSYLVANIA, INC.
F-00958215 Closed 9/26/2001 COMPLAINANT STATES IN JUNE 2000 HE SWITCHED LONG DISTANCE TO SPRINT, AND HE WAS ADVISED BY SPRINT SERVICE AT 5 CENTS A MINUTE WOULD TAKE EFFECT IN 3-5 DAYS. ALMOST TWO MONTHS LATER SPRINT ADVISED BY LETTER THAT THE SWITCH NEVER TOOK PLACE DUE TO BLOCK ON THE LINE. HE CHECKED WITH CTCO AND THEY HAVE NO RECORD OF HIM PLACING A BLOCK ON THE LINE EITHER BY PHONE OR IN WRITING. HE FEELS THAT HIS DEBT SHOULD BE WIPED OUT, AND ANY MONEY THAT IS ALREADY PAID SHOULD BE REFUNDED.
C-00015255 Closed 4/13/2001 COMPLAINANT STATES IN APRIL 1999, HE REQUESTED COLLECT CALL BLOCKING ON A TELEPHONE LINE TO HIS RESIDENCE. THE TELEPHONE LINE HAD BEEN INSTALLED IN HIS DAUGHTER'S BEDROOM. IN SEPTEMBER 2000 HE RECEIVED A TELEPHONE BILL IN EXCESS OF $600. IN SEPTEMBER 2000, A REPRESENTATIVE OF COMMONWEALTH TELEPHO- NE ADVISED HIM THERE WAS A COLLECT CALL BLOCK ON THE LINE, BUT IS NOT GUARAN- TEED TO WORK, SUBJECT TO THE ORIGINATION OF THE CALL. HE WANTS THE PUC TO INFORM THE TELEPHONE COMPANY THEY MUST HONOR THEIR AGREEMENT.
C-00014630 Closed 1/2/2001 COMPLAINANT STATES HIS COMPLAINT IS THAT HIS TELEPHONE IS WORKING UNSATISFAC- TORY. HE WANTS THE PUC TO ORDER COMMONWEALTH TELEPHONE COMPANY TO FIX HIS PHONE LINE. HE STATES HE PAYS FOR A SERVICE THAT HE DOESN'T RECEIVE.
C-20042772 Closed 4/5/2004 COMPLAINANT STATES HER COMPLAINT IS THE LONG DISTANCE TOLL CALL TO NANTICOKE. SHE WANTS THE PUC TO MAKE NANTICOKE A LOCAL CALL.
C-20043660 Closed 9/13/2004 COMPLAINANT STATES HER COMPLAINT IS THAT THE MONOPOLY THAT COMMONWEALTH TELE- PHONE CO HAS IN HER AREA IS UNCONSTITUTIONAL. IT ALLOWS THEM TO CHARGE HIGHER PRICES AND HAVE POOR CUSTOMER SERVICE SKILLS.
C-20066598 Closed 6/29/2006 COMPLAINANT STATES HER COMPLAINT CONCERNS THE LIMITED NUMBER OF THE LOCAL EXCHANGES FROM "LOCAL" CLARKS SUMMIT, MAKING AN UNREASONABLE NUMBER OF CALLS TOLL. THEY WANT THE PUC TO ADD AT LEAST THE FOLLOWING AS "LOCAL" EXCHANGES FROM CLARKS SUMMIT: 254, 282, 383, 388, 430, 489, 498, 562, 815, 842 AND 942. THEY ALSO WANT THE PUC TO PROVIDE FOR ADDITIONAL OPTIONS FOR PHONE SERVICE IN THE CLARKS SUMMIT AREA AND OTHER AREAS WHERE ONLY CTCO SERVICE IS AVAIL- ABLE FOR THE OBVIOUS REASONS OF ENABLING ONE COMPANY TO MONOPOLIZE THE MARKET FOR THOSE CUSTOMERS, THEREBY RESTRICTING THEIR ABILITY TO CHOOSE.
C-00004512 Closed 12/1/2000 COMPLAINANT STATES HE WAS EXCESSIVELY CHARGED FOR A CALL FROM AN OUT OF SERVICE NUMBER AND HE WANTS THIS CHARGE REMOVED.
F-01396077 Closed 8/25/2003 COMPLAINANT STATES HE WAS BILLED IN ERROR FOR LONG DISTANCE CALLS. HE WANTS PUC TO DIRECT COMMONWEALTH TO GIVE A CREDIT FOR OVERCHARGES.
C-20066995 Closed 10/23/2006 COMPLAINANT STATES HE WANTS THE PUC TO STOP COMMONWEALTH TELEPHONE FROM SELLING HIS NUMBER TO TELEMARKETERS OR JUST GIVING IT TO ANYONE.
C-20043501 Closed 8/9/2004 COMPLAINANT STATES HE WANTS THE PUC TO INVESTIGATE "CTCO" FOR CRIMINAL ACTIONS AND IF FOUND GUILTY, LEVY FINES AND REIMBURSEMENT OF UNFAIR CHARGES BACK TO CUSTOMERS.
F-01385139 Closed 9/15/2003 COMPLAINANT STATES HE WANTS HIS ACCOUNT CLEARED OF THE $52.76 CHARGE THAT HE FEELS THAT HE IS NOT RESPONSIBLE FOR.
C-00004504 Closed 11/22/2000 COMPLAINANT STATES HE SHOULD NOT HAVE TO PAY FOR THE INSTALLATION OF WIRES IN HIS HOME.

Showing results 251 - 275 of 732

 

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